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10.2 Troubleshooting
If you find that the X650 is working improperly or has stopped responding to
you, do not panic! Before you contact your dealer of purchase for help, please
read through this troubleshooting section first. Some problems can be solved
by you within a very short time!
Scenario
Router is not
responding to me
when I want to access
it by web browser
Cannot get connected
to Internet
Solution
a. Please check the connection of the power
cord and network cable of this router. All
cords and cables should be correctly and
firmly inserted into the router.
b. If all the LEDs on this router are off, please
check the status of the A/C power adapter,
and make sure it is correctly powered.
c. You must use the same IP address section
the router uses.
d. Are you using a MAC or IP address filter?
Try to connect the router by another
computer and see if it works; if not, please
restore your router to factory default
settings (press 'reset' button for over 10
seconds).
e. Set your computer to obtain an IP address
automatically (DHCP), and see if your
computer can get an IP address.
f. If you did a firmware upgrade and this
happens, contact your dealer of purchase for
help.
g. If all above solutions do not work, contact
the dealer of purchase for help.
a. Go to 'Status' -> 'Internet Connection'
menu, and check Internet connection status.
b. Please be patient, sometimes the Internet is
just that slow.
c. If you connected a computer to Internet
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