Reading Counters; Problem Checklist - Oki OKIFAX 5750 User Manual

5750GB.book Page 89 Tuesday, June 6, 2000 8:08 PM

Reading counters

Three counters are accessible to machine operators: drum, printing and
scanning. The first tracks drum usage and can be reset each time the image
drum unit is replaced. The latter two keep track of the number of pages
printed and scanned by the machine over its lifetime. If a problem is expe-
rienced with the machine, a service representative may ask for these
counters to be checked (refer to Counters in Chapter 4).

Problem checklist

This machine is a very complex device equipped with many features and
functions which allow it to operate in different ways. Operating problems
may be due to improper programming. If a problem occurs, read through
the list of problems and solutions before calling for service.
The display is blank. Check the power cable to make sure it is firmly
plugged into the machine and wall socket. Check the wall socket outlet to
make sure that it has power. Check that the wall socket and machine are
switched on.
Nothing happens when control panel keys are pressed. Turn the
machine off, wait 10 seconds, then turn it on again.
"PAPER OUT" is shown on the display even though there is paper in
the paper tray. Make sure that the paper is firmly stacked in the tray.
Check for a paper jam in the machine.
Documents jam. Check documents for wrinkles, tears or other damage.
Make sure there are no staples or paperclips attached to the document(s)
and that the paper is clean and dry. Make sure the document width is
Chapter 8 - Troubleshooting
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