Configuring Music On Hold And Recorded Announcements - Altigen MAXCS ACC 6.5 Administration Manual

System default beginning and update prompts for callers in queue
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Overhead paging
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To access the Audio Peripheral configuration window, select System > System
Configuration, then click the Audio Peripheral tab.
Figure 16. System Configuration, Audio Peripheral tab

Configuring Music On Hold and Recorded Announcements

Callers will hear the music or recorded announcement configured on this tab only if the
user places the caller on hold.
To configure music on hold when using audio equipment
1. Check Enable Callers on Hold or in Queue to Listen to Music or Recorded
Announcement.
2. Select the Triton Analog Station board number to which the audio equipment is
attached.
Chapter 4: System Configuration
MAXCS ACC 6.5 Administration Manual 67