Press Zero Option; Voice Mail Access Option; Setting Message Notification Options; Setting The Message Types For Notification - Altigen MAXCS ACC 6.5 Administration Manual

Press Zero Option

This option allows a caller to press "0" while listening to this workgroup's greeting. When
the caller presses "0", the call will forward to the specified destination. Use the drop-
down list to spedify a forwarding destination for the call: Voice Mail, AA, Extension,
Group, Operator (default), Outside Number, or Line Park.
If you choose to forward to an Outside Number, select a trunk or route access code to
use in the small drop-down list on the left, and type in the full prefix and phone number.

Voice Mail Access Option

To allow agents of a workgroup to access the group's voice mail in MaxAgent
(MaxAgent's WG VM tab), select the group and check Enable agents to access voice
mailbox of workgroup.

Setting Message Notification Options

To set notification options on new incoming e-mail and voice messages, click the
Notification tab in the Workgroup Configuration window, and select the workgroup
number from the Group List.
Figure 5. Workgroup Configuration, Notification tab
Individual users can also configure Message Notification within the AltiGen Voice Mail
System.
You can use Apply to to apply mailbox settings to one, some, or all workgroups.
Note:
See "Apply to Button" on page 285 for more information on using Apply to.

Setting the Message Types for Notification

Select the types of messages for which the workgroup user will be notified:
Chapter 22: Workgroup Configuration
MAXCS ACC 6.5 Administration Manual 293