Call Features; Using Ring Intercom Always; Using Mute - Mitel 5304 User Manual

Call Features

The following sections describe call-related features.

Using Ring Intercom Always

Handsfree Mode is a system feature that functions on phones with external microphones. When
Handsfree Mode is enabled, incoming calls are automatically answered and audio is routed
through the phone's speaker. To respond to the caller, the user must have a phone that includes
an external microphone (speakerphone).
Because the 5304 does not have an external microphone, Handsfree Mode is not supported on
the phone. However, if another extension has Handsfree Mode enabled for incoming internal
calls you can use the Ring Intercom Always feature to override Handsfree Mode on the
extension. When you use the Ring Intercom Always feature, the called party is required to pick
up the handset to answer your call.
To use Ring Intercom Always to always send non-handsfree calls:
To override Handsfree Mode for the current call you are making:
1. Lift the handset.
2. Before you enter the extension number, press #. RING EXTENSION NUMBER appears.
3. Dial the extension number.

Using Mute

You can use Mute to temporarily turn off your handset microphone, preventing the other party
on the call from hearing you.
To mute or unmute the handset microphone:
Mitel ® 5304 IP Phone User Guide – Issue 2, June 2010
Lift the handset and dial 377. RING IC ALWAYS ON appears.
Dial 377 again to turn Ring Intercom Always off.
While on a call, press the Special button, and then dial 314. MICROPHONE MUTE ON
appears.
To unmute the microphone, press the Special button, and then dial 314.
Call Features
Page 29