Incoming Intercom Call Features - Mitel 6865i User Manual

Mitel 6865i SIP Phone Release 4.1.0 User Guide

INCOMING INTERCOM CALL FEATURES

By default, the IP phone allows incoming intercom calls to be automatically answered without
having to set up an Icom key on your phone. The phone automatically plays a warning tone
when it receives an incoming intercom call. It also mutes the microphone. If the intercom call
comes into the phone while an active call is already present, the phone puts the active call on
hold and answers the intercom call.
You can change the behavior of how the phone handles incoming intercom calls by
enabling/disabling specific parameters using the Mitel Web UI.
• Auto Answer
• Microphone Mute
• Play Warning Tone
• Allow Barge In
AUTO-ANSWER/PLAY WARNING TONE
The auto-answer feature on the IP phone allows you to enable or disable automatic answering
for an Intercom call. If Auto-Answer is enabled, the phone automatically answers an incoming
intercom call. If Play Warning Tone is also enabled, the phone plays a tone to alert you before
answering the intercom call. If Auto-Answer is disabled, the phone treats the incoming intercom
call as a normal call. Auto-Answer and Play Warning Tone are enabled by default.
Note: Your Administrator can set a time period delay before the phone automatically
answers. Contact your System Administrator for more information.
MICROPHONE MUTE
You can mute or unmute the microphone on the IP phone for intercom calls made by the
originating caller. If you want to mute the intercom call, you enable this feature. If you want to
unmute (or hear the intercom call), you disable this feature. Microphone Mute is enabled by
default.
ALLOW BARGE IN
You can configure whether or not the IP phone allows an incoming intercom call to interrupt an
active call. The Allow Barge In parameter controls this feature. When you enable the this
parameter, which is the default value, an incoming intercom call takes precedence over any
active call, by placing the active call on hold and automatically answering the intercom call.
When you disable this parameter, and there is an active call, the phone treats an incoming
intercom call like a normal call and plays the call warning tone. Allow Barge In is enabled by
default.
170