Offline Support Tool Availability; Offline Support Tools List; General Diagnostic Tools; General Diagnostic Tools List - HP Integrity rx4640 Service Manual

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Table 5-10 Online Support Tools List (continued)
Functional Area
Graphics
Core I/O LAN
Disk/Arrays
Tape
M/O
Add-On Network I/O Cards
Add-On Mass Storage I/O Cards

Offline Support Tool Availability

Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on
the IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline
Diagnostics and Utilities CD is available from the HP website at http://hp.com.

Offline Support Tools List

The following offline support tools are available:
Table 5-1 1 Offline Support Tools List
Offline Tool
CPUDIAG
MEMDIAG
MAPPER
PLUTODIAG
PERFVER
DFDUTIL
DISKUTIL
COPYUTIL
DISKEXPT
IODIAG
CIODIAG2
Specific Card I/O Diagnostics

General Diagnostic Tools

The following tools are currently available for support on other HP 9000 and Integrity server
platforms. The distribution method is through the HP website at http://hp.com.
Table 5-12 General Diagnostic Tools List
Diagnostic Tool
IPMI Event Decoder
108
Troubleshooting
Information
Verify
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
Functional Area
Processor Diagnostic
Memory Diagnostic
System Mapping Utility
SBA/LBA Chipset
Peripheral Verifier
SCSI Disk Firmware Update Utility
Disk Test Utility (Non-Destructive)
Data Copy Utility
Disk Expert Utility
I/O Diagnostics Launch Facility (Executes third party diagnostics and
runs BIST, if available)
Core I/O Diagnostic
Card-Specific I/O Diagnostics/BIST
Description
Provides detailed information about the IPMI event (Problem
description, cause, action)
Exercise
Diagnose
Yes
No
Yes
Yes
Yes
No
Yes
Yes
No
No
Yes
No
No
No
Expert
No
No
No
Yes
Yes
Yes
No

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