Epson SQ-2550 User Manual page 214

Problem
Continuous paper
does not feed
properly.
The
LOAD/EJECT
button was pressed
and the platen
rotated, but
paper
not feed.
The paper feed is
crooked or the paper
jams.
7-16 Troubleshooting
Solution
Paper select may not be set to Tractor.
Take the printer off line and press the
PAPER SELECT
shows Tractor. Refer to 2-9.
did
The paper may not have been set
correctly in the push tractor. Set the
paper again to the tractor.
The paper guide may be in the upright
position. When using continuous paper,
make sure that the paper guide is
lowered so that it can act as a paper
separator. Refer to 2-13.
The paper may be caught on the edge
guides. When using continuous paper,
make sure that the paper guide is closed
and the edge guides are positioned at
the center of the paper's width. Refer to
2-13.
The holes on either side of the paper
may not be aligned. Reposition the
paper on the tractor pins. Refer to 2-12.
button until the display