Page 4 NOTE: Do not lift or carry this printer alone. Make sure that two people carry it, lifting from the bottom as shown here. Do not try to remove the elastic cord from either front or rear tractors. It is not a protective material.
Page 5 NOTE: To prevent damage during shipping several pieces of protective material are packed with your printer. You must remove these before you assemble your printer. HINWEIS: Zur Vermeidung von Transportsähaden wurde der Drucker durch schützende Verpackungsteile gesichert. Diese Teile müssen vor dem Zusammenbau des Druckers entfernt werden.
Page 6 Printer Parts...
Page 7 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or...
Page 8 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Page 9: Table Of Contents
Plugging in the Printer ..... . . Testing the Printer ......
Page 10 DIP-switch functions ..... . . Printer mode ......
Page 11 Hex Dump Mode ......Maintaining the Printer ..... . .
Page 12 Appendix A Technical Specifications Printer Specifications ......Printing ......A-2 Paper .
Page 13: Getting Started
Features Here are some of the features that make your printer unique: Extra-fast printing speeds. Up to 560 characters per second in draft mode. Two built-in push tractors (front and rear) for convenient paper handling.
Page 14: Options
An automatic interface selection feature that allows you to connect more than one computer at a time. Compatibility with the Epson ESC/P® commands used by Epson FX printers. An IBM® Proprinter emulation mode that provides compatibility with software written specifically for IBM printers.
Page 15: Optional Interface Cards
Epson America provides local customer support and service through a nationwide network of authorized Epson dealers and Service Centers. Epson also provides the following support services through the Epson Connection Assistance in locating your nearest Authorized Epson Reseller or Service Center...
Page 16: For United Kingdom Users
Claims are made by the user returning the product to the supplier from whom it was purchased or, if this is impractical, to any Epson supplier who also handles the same product. In the event of any difficulty, users are requested to contact the Service Co-ordinator Manager at Epson (UK) Limited.
Page 17: Use Of Options
Use of Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original Epson Products or Epson Approved Products by Epson (UK) Limited.
Page 18: Important Safety Instructions
Do not use your printer near water or spill any liquid on it. Do not place the printer on an unstable cart, stand, table, or other surface that may allow the printer to fall.
Page 19 Do not defeat the purpose of the grounding-type plug. Do not put your printer where the cord wiIl be walked on. If you use an extension cord, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord’s ampere rating.
Page 20: Warnings, Cautions, And Notes
Unplug the printer from the wall outlet and have it repaired by a qualified service person under the following conditions: When the power cord or plug is damaged or frayed If liquid has been spilled into it If it has been exposed to rain or water If it does not operate normally when the operating instructions are followed.
Page 21: Chapter 1 Set Up And Print Unpacking The Printer
Plugging in the Printer ..... . . l-10 Testing the Printer ......
Page 22: Loading Paper Onto The Front Tractor
Plugging in the Printer ..... . . l-10 Testing the Printer ......
Page 23: Unpacking The Printer
Unpacking the Printer Because the printer weighs approximately 29 kg (64 lb), you should not lift or carry it by yourself. Two people should carry it, lifting from the bottom. Set Up and Print...
Page 24: Checking The Parts
Check to see that you have the parts shown below and that nothing has been damaged during transportation. ribbon cartridge After you unpack the printer, store the packing materials in case you ever need to transport the printer. Removing the protective...
Page 25: Choosing A Place For The Printer
Do not try to remove the elastic cord from the front or rear tractors. It is not a protective material. Choosing a Place for the Printer When you select a location for your printer, keep the following in mind: Place the printer on a flat, stable surface.
Page 26 If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 58 kg (128 lb). Never use a stand that tilts the printer. It should always be kept level. Make sure to provide enough clearance below the stand and between the legs so your continuous paper feeds smoothly.
Page 27: Installing The Ribbon Cartridge
Never move the print head while the printer is turned on because this can damage the printer. Also, if you have been using the printer, the print head may be hot; let it cool for a few minutes before touching...
Page 28 2. Slide the print head to the exposed part of the paper bail as shown below. 3. Remove and throw away the plastic separator from the middle of the ribbon cartridge. Next, detach the ribbon guide from the cartridge and turn the ribbon-tightening knob in the direction of the arrow to take up any slack in the ribbon.
Page 29 Pulling the cartridge toward you, slide the slots nearest you over the corresponding two pins in the printer. Then push the cartridge down into position until the other two slots snap into place over the mounting pins in the printer.
Page 30 6. Insert the ribbon guide over the metal pins on each side of the print head as shown below. The smaller end of the guide should be on top, with its angled edge facing back toward the platen. Turn the ribbon-tightening knob again to remove any slack in the ribbon.
Page 31: Plugging In The Printer
2. Check the label on the printer’s rear panel to see if the voltage required by the printer matches that of your electrical outlet. If it does not match, contact your Epson dealer without connecting the power cord. 1-10...
Page 32: Testing The Printer
3. Plug the power cord into the AC inlet on the printer’s rear panel. 4. Plug the power cord into a properly grounded electrical outlet. Caution: Whenever you turn off the power, wait at least five seconds before turning it back on; otherwise you may damage the printer.
Page 33: Loading Paper Onto The Front Tractor
Loading paper onto the front tractor 1. Open the printer’s front cover by lifting the middle of its bottom edge up until it locks in place, as shown below. 2. Release the sprocket lock levers on both the right and left sprocket units by pulling each lever down.
Page 34 3. Slide the left sprocket unit all the way to the left. Lock it into place by pushing the sprocket lock lever up. 4. Now slide the right sprocket unit to approximately match the width of your paper. (Do not lock it in place yet.) Set Up and Print 1-13...
Page 35 5. Slide the two paper supports so that they are spaced evenly between the sprocket units. 6. Open both sprocket covers. Set up and Print 1-14...
Page 36 7. Be sure your paper has a clean, straight edge, and then fit the first five holes in the paper over the pins of the sprocket units as shown below. The side of the paper that you want to print on should be facing you. Now close the sprocket covers.
Page 37 Be careful not to pull the paper too tightly when adjusting the right sprocket. 9. Pull out slightly on the printer’s front cover and lower it until it is closed. Caution: Do not push down on the front cover; always pull it out slightly before closing.
Page 38 10. Turn on the printer. The print head moves to the left of the printer and the POWER and PAPER OUT lights come on. Also, either the front or rear tractor arrow on the PAPER SELECT indicator lights up. 11. Press the LF/FF/LOAD button to load your paper. (If the paper does not load, the front tractor may not be selected.
Page 39: Running The Self Test
1. While holding down the LF/FF button (for draft mode) or TEAR OFF button (for NLQ mode), turn on the printer. After printing starts, release the button. The printer prints a series of characters. Here is part of a typical self test printout in high-speed draft. Note: When NLQ quality is selected using DIP switch l-3, the serf test runs in NLQ mode even if you press the LF/FF button.
Page 40: Turn Off The Printer
5. Turn off the printer. Note: If you open the top cover while the printer is printing, the printer beeps four times, stops printing, and goes into pause status. To resume printing, close the top cover and press the PAUSE button.
Page 41: Connecting The Printer To Your Computer
Note: Your printer has an automatic interface selection feature that allows you to connect more than one interface to the printer at a time. See the section on using automatic interface selection in Chapter 3. If you have a suitable shielded cable, you should be able to connect the printer immediately.
Page 42: Connecting The Built-In Interface
Connecting the built-in interface Use this procedure for either the built-in parallel or serial interface. 1. Turn off both your printer and computer. 2. Open the rear cover by grasping it by the handholds on each side. 3. Plug the cable connector securely into the parallel or serial interface.
Page 43 If your cable has a ground wire, connect it to the printer’s ground connector. When you connect the serial interface, fasten the screw on the cable connector.
Page 44 5. Open the plastic clamp to the right of the interface connectors by pulling out its top tab. Insert the cable in the plastic clamp and close the clamp, as shown below.
Page 45: Using Software Programs
If Windows is not already installed on your system, run the setup program as described in the Windows documentation, and follow steps 4 through 10 below when you reach the section for choosing a printer. 1. In the window labeled Main, double click the Control Panel icon.
Page 46 In the list of printers box, select Epson DFX-5000+. If DFX-5000+ is not available, select Epson DFX-8000 or Epson DFX-5000. If neither of these is available, select Epson FX-870/1170 or another Epson FX model. Choose the Install button. A dialog box may instruct you to insert a diskette.
Page 47: What Is A Printer Driver
If your application program has an installation or setup procedure that lets you select your printer from a list of printers, choose the Epson DFX-5000+ printer. If the list does not include the DFX-5000+, choose one of the...
Page 48: You're Ready To Print
Caution: Running the printer continuously for extended periods is not recommended. It can cause the printer to wear out sooner than expected. time Set Up and Print...
Page 49 Chapter 2 Loading and Using Paper Using the Two-Tractor System Positioning the paper supply ....Loading Paper onto the Rear Tractor ....Adjusting the Paper Position .
Page 50: Using The Two-Tractor System
Since you can load continuous paper from both the front and the rear, be sure to leave enough room around the printer for the two stacks of fresh paper as well as for a stack of printed output. It is also important to keep both stacks of fresh paper aligned with the printer so that the paper can feed smoothly into the printer.
Page 51: Loading Paper Onto The Rear Tractor
The following illustration shows three ways to position your printer and paper: with the front tractor loaded, with the rear tractor loaded, and with both tractors loaded. Note: Make sure that your stack rear tractor’s paper supply. Loading Paper onto the Rear Tractor The following steps show you how to load paper onto the rear tractor.
Page 52 2. Open the printer’s top cover by gently lifting its front edge up and away from you, as shown below. 3. Open the rear flap at the back of the top cover. Loading and Using Paper...
Page 53 4. Release the sprocket lock levers on the rear tractor’s right and left sprocket units by pushing each lever back. Caution: Do not try to pull on or remove the elastic cord from the tractor. 5. Slide the left sprocket unit all the way to the left. Lock it in by pulling the sprocket lock lever forward.
Page 54 6. Now slide the right sprocket unit to approximately match the width of your paper. (Do not lock it in place yet.) 7. Slide the two paper supports so they are spaced evenly between the two sprocket units. Loading and Using Paper...
Page 55 You may find it easier to load the paper by standing to the side of the printer. That way you can feed the paper into the rear opening with one hand and pull it through with the other.
Page 56 10. Fit the first five holes in the paper over the pins of the shown below. NOW close the sprocket sprocket units as covers. position so that the 11. Slide the right sprocket unit to a paper is straight and has no wrinkles. Lock the sprocket unit in by pulling the sprocket lock lever forward.
Page 57 12. Close the top cover and the rear flap. The paper is now loaded to the standby position. 13. Turn on the printer. The print head moves to the left of the printer and the POWER and PAPER OUT lights go on. Also,...
Page 58: Adjusting The Paper Position
If the front tractor arrow is lit, press the FRONT/REAR button to switch to the rear tractor. When the printer switches tractors, it also loads the paper automatically. 15. The paper is now loaded to the top-of-form position. If it looks like the printing will start too high or low on the page, see the next section for instructions on adjusting the paper position.
Page 59: Adjusting The Top-Of-Form Position
Adjusting the fop-of-form position The top-of-form position is the position the printer feeds the paper to when it loads the paper or performs a form feed. This position is important because it determines where the printing begins on each page.
Page 60 Never feed labels backward through the printer. Make sure the printer is turned on and the desired tractor is selected (the corresponding tractor arrow should be lit). Press the TOP OF FORM button to enter top-of-form mode.
Page 61: Adjusting The Printing Position
The printer remembers this temporary top-of-form position until the next time you load paper, switch tractors, or turn off the printer.
Page 62: Tearing Off The Printed Pages
After you finish printing, you can use the tear-off feature to advance continuous paper on the push tractor to the tear-off edge of the printer. You can then easily tear off printed sheets. When you resume printing, the printer automatically feeds paper back to the loading position.
Page 63 The printer advances paper to the tear-off position only when the printer receives a full page of data or a form feed command and no more data is received for three seconds. 1. Make sure the printer is turned off.
Page 64: Using The Tear Off Button
Using the TEAR OFF button Whether or not the printer is in tear-off mode, you can use the TEAR OFF button to advance continuous paper to the tear-off position by following the steps below. 1. Make sure printing is finished. Then press the TEAR OFF button.
Page 65 This exposes the printer’s tear-off edge. 3. Press the TEAR OFF button to enter the tear-off mode. The TEAR OFF light goes on and the printer feeds the paper’s perforation to the printer’s tear-off edge. 2-17...
Page 66 TEAR OFF light is on). The printer remembers the new tear-off position even after the printer is turned off, reset, or initialized. 5. Tear off the page using the tear-off edge on the printer’s top cover. Loading and Using Paper...
Page 67: Switching Between Front And Rear Tractors
LF/FF to eject the remaining labels. Before you start, make sure the printer is turned on and that the front tractor is selected (the front tractor arrow on the PAPER SELECT indicator should be lit). If you are in the middle of printing a document, wait for the printer to finish printing before you switch tractors.
Page 68 1 through 13 beginning on page 2-3. 2. If you have a printed document or excess paper still in the printer, use the tear-off feature described in the previous section to tear off the document or excess paper.
Page 69: Changing The Paper
Before you start, make sure the printer is turned on and the front tractor is selected. (If you are changing the paper on the rear tractor, the rear tractor should be selected instead.)
Page 70 1. If you have a printed document still in the printer, use the tear-off feature described earlier to tear off the document or excess paper. Caution: Always tear off printed documents before changing the paper. Never feed more than one page backward through the printer.
Page 71 3. Open the printer’s front cover. (To change the rear-loaded paper, open the printer’s top cover and the rear flap.) 4. Open the sprocket covers and remove the paper from the tractor. 2-23 Loading and Using Paper...
Page 72: Printing On Multi-Part Forms And Labels
Printing on Multi-Part Forms and Labels You can print on various types of paper, including multi-part forms and labels. Your printer can also handle a variety of paper thicknesses, from thin paper to six-part forms. The printer automatically adjusts to the width and thickness of your paper.
Page 73: Using Multi-Part Forms
C a u t i o n : When printing on labels, be absolutely sure that your printing stays within the printable area of the label to prevent damage to the print head. For more information on the printable area, see Appendix A.
Page 74: Using Labels
Chapter 1, “Loading paper onto the front tractor.” Caution: Never use (bottom) MICRO FEED button when labels are loaded in the printer. Labels must never be fed backward through the printer because they printer. Although you must never feed labels backward through the...
Page 75 When adjusting the top-of-form or printing position, use only the forward-feeding (top) MICRO FEED button. Caution: Because labels are especially sensitive to extreme temperatures and humidity, always use them under normal operating conditions. Loading and Using Paper 2-27...
Page 76 DIP-switch functions ..... . Printer mode ......
Page 77: The Control Panel
Using the Printer On when the power switch is on and power is supplied to the printer. On when the printer is out of paper. This light goes on whenever no paper is positioned behind the print head, even if paper is loaded on the tractors in the standby position.
Page 78: Buttons
FRONT PAPER SELECT REAR Buttons PAUSE On when the printer is set to print ten characters per inch. On when the printer is set to print twelve characters per inch. On when the printer is set to print seventeen characters per inch.
Page 79 This button can also be used to run the printer’s draft self test. See the section on running the self test in Chapter 1. Feeds the paper to the printer’s tear-off edge and puts the printer in tear-off mode.
Page 80 MICRO FEED Caution: When using labels, use only the top MICRO FEED button. Never feed labels backward through the printer. These two buttons advance or reverse the loaded paper in 1/216-inch increments. You can use these buttons to adjust the top-of-form, tear-off, and printing positions.
Page 81 PAPER SELECT FRONT/REAR Caution: use the Never the printer. Al ways tear off any printed pages or excess paper so you don’t feed more than one page backward through the printer. Using the Printer Lets you enter and exit the top-of-form mode so you can adjust the top-of-form position.
Page 82: Other Control Panel Features
Using DIP Switches This printer has three sets of DIP switches. DIP switches control a variety of printer functions such as page length and printing speed. DIP-switch settings are shown in the DIP-switch tables starting on page 3-10. Descriptions of all the DIP-switch functions are provided beginning on page 3-14.
Page 83: Changing Dip-Switch Settings
Changing DIP-s witch settings 1. Turn off the printer. 2. Open the printer’s front cover by lifting the middle of its bottom edge up until it locks in place. 3. The DIP switches are located in a small compartment on the front paper guide, behind the front tractor paper.
Page 84 A DIP switch is on when it is up, and off when it is down. Note: Always make sure that the printer is turned off before changing the DIP-switch settings. Using the Printer...
Page 85: Dip-Switch Tables
6. Close the DIP-switch cover and replace the paper. 7. Next, close the front cover. 8. Turn on the printer to initialize the new settings. When you change a DIP-switch setting, the new settings take effect only after you turn on or reset the printer.
Page 86 Skip over binding Automatic tear off These switches are for paper memory settings. Slashed Not slashed Y e s See table B See table C See table D Skip No skip Memory 1 Memory 2 Y e s Using the Printer 3-11...
Page 87 Table A (Epson ESC/P mode only) Available in the European version only. PC437 is selected by all other switch combinations. 3-12 Using Printer...
Page 88 No parity for serial Parallel Serial odd parity Serial even parity Serial no parity The printer waits this interval after a print job before it accepts data from another interface. Table C Serial bit rate Bit rate 19200 9600 1200...
Page 89: Dip-Switch Functions
When DIP switch 1-1 is on, the printer operates in IBM ProPrinter II emulation mode. When this DIP switch is off, the printer operates in Epson ESC/P mode. Table E shows the functions of DIP switches l-4,1-5,1-6,1-7, and l-8 in IBM mode.
Page 90: Character Quality
When DIP switch l-l is off and DIP switches l-4 through 1-8 are set on and off in various combinations, you can select the character tables available in the Epson ESC/P mode. When DIP switch l-l is on and DIP switches l-6 or l-8 are on or off, you can select character table settings in IBM emulation mode.
Page 91: Input Buffer
Note: If you select auto line feed but your text still prints on one line, you need to disable the AUTO FEED XT signal. See your Epson dealer for assistance. Interface type/parity You may need to change DIP switches 2-4, 2-5, and 2-6 so that your printer and computer can communicate properly.
Page 92: Serial Bit Rate
(also known as baud) rate setting. The serial bit rate is the rate at which the printer receives data from the computer. Table C (shown earlier) has the DIP-switch settings for the printer’s four bit rate settings.
Page 93: Skip-Over-Perforation
Skip-over-perforation When DIP switch 3-3 is on, the printer inserts a one-inch margin between the last line printed on one page and the first line printed on the next page. By adjusting your top-of-form position, you can get half the margin at the bottom of one page and half at the top of the next page.
Page 94: Using Automatic Interface Selection
Using Automatic Interface Selection Automatic interface selection lets you connect computers to more than one interface at a time. The printer receives data from the interfaces on a first-come, first-serve basis. Once the printer prints the data from one interface, it becomes idle after 10 or 30 seconds, depending upon the DIP-switch setting.
Page 95: Saving Paper Memory Settings
This procedure requires setting several DIP switches. See the section on changing DIP-switch settings earlier in this chapter. Make sure the printer is turned off. Turn DIP switch 3-4 off to save your settings for memory number 1 or on for memory number 2.
Page 96 The printer saves the overlapping form information in the memory area you selected. When the information is saved, the printer beeps and is then ready to print. You have now finished all steps for saving information on overlapping multi-part forms without a label.
Page 97: Loading Paper Memory Settings
10. Press the TOP OF FORM button. 11. Close the printer cover. 12. If the printer beeps one or two times, the settings were saved. If the printer beeps ten times, the settings were not saved. In this case, turn off the printer and repeat steps 5 through 11.
Page 98 If you don’t want to use paper memory settings 1 or 2 for a particular job, simply hold down the FRONT/REAR button while you turn on the printer. A one-inch skip over perforation is automatically included for overlapping multi-part forms.
Page 99 Optional Interface Cards ..... . Installing an interface card ....4-15 Options Using the Printer Options 4-12 4-14...
Page 100: Using The Pull Tractor
When the pull tractor is installed, the tear-off feature is not available. For best results, use the pull tractor with either the printer’s front or rear built-in tractor, as described in this section. Installing the pull tractor To install the pull tractor, you need a cross-head screwdriver.
Page 101 2. Use the cross-head screwdriver to remove the two screws securing the paper separator to the printer. Then lift the paper separator off the printer. 3. Using the two screws you just removed from the printer’s original paper separator, install the paper separator that comes with the pull tractor.
Page 102 4. Close the paper separator cover and open the printer' top cover. 5. Holding the pull tractor with its gears to the left, fit the tractor’s front notches over the mounting shaft of the printer. Using the Printer Options...
Page 103: Using The Pull Tractor With The Front Tractor
7. Gently close the paper bail (do not apply excess pressure), and then close printer’s top cover. Using the pull tractor with the front tractor If you are using labels or multi-part forms with more than four parts (including the original), you should use the pull tractor with the printer’s built-in front tractor.
Page 104 If no paper is on the front tractor at all, load paper as described in Chapter 1. Once you have paper loaded on the printer’s front tractor, use the LF/FF button to advance the paper to the pull tractor.
Page 105 5. Adjust the sprocket units to match the width of your paper. spaced evenly Slide the two paper supports so they are between the two sprocket units. Using the Printer Options...
Page 106 Slide the knob to the right first, and then turn it as necessary. Caution: Be sure the sprocket units of the built-in front tractor and optional pull tractor are aligned. Close the sprocket covers. Using the Printer Options...
Page 107: Using The Pull Tractor With The Rear Tractor
11. Close the top cover. Press the LF/FF button to feed the paper out the back of the printer. Make sure the edge of the first sheet emerges below the paper separator. Using the pull tractor with the rear tractor If you are using labels or multi-part forms with more than four parts (including the original), do not use the rear tractor;...
Page 108 The following steps show you how to load paper using the optional pull tractor (already installed) with the printer’s built-in rear tractor. If you have not yet installed the pull tractor, load paper onto the rear tractor and then install the pull tractor as described earlier in this chapter.
Page 109 2-4, steps 3 through 11. 5. Open the paper bail using the tab on its right side. Then tilt the pull tractor back until the rear latches click into place over the printer’s rear mounting pins. 4-11 Using the Printer Options...
Page 110: Removing The Pull Tractor
6. Turn on the printer, and use the LF/FF button to advance the paper to the pull tractor. Now follow steps 4 through 11 starting on page 4-6. Removing the pull You’ll need a cross-head screwdriver and the paper separator that was originally installed on the printer.
Page 111 3. Close the printer’s top cover and open the paper separator cover. 4. Using a cross-head screwdriver, remove the paper separator that came with the pull tractor. 5. Reinstall the original paper separator and close the paper separator cover. Using the Printer Options...
Page 112: Optional Interface Cards
Chapter 3. Coax and twinax interfaces enable the printer to communicate with an IBM minicomputer or mainframe via coax or twinax protocol. This allows Epson printers to function as local IBM printers without the addition of any other circuitry or components.
Page 113: Installing An Interface Card
Installing an interface card Note: you install an optional interface curd, make sure your printer’s DIP switches are set for parallel interface, even if you are installing a serial interface card. 1. Turn off both your printer and your computer. Then remove all power and interface cables from the printer.
Page 114 5. Use a screwdriver to remove the screws securing the interface shield plate; remove the shield plate. 6. Slide the interface card into the grooves in the interface slot. Push it in firmly to make sure it connects to the printer’s internal socket. Using the Printer Options...
Page 115 8. Plug the connector cable into the interface card as shown. 9. Plug the other end of the cable into your computer. 10. Close the interface cover. 11. Plug the power cord into your printer and an electrical outlet. 4-17...
Page 116 Maintaining the Printer ..... . . Cleaning the printer ..... . . 5-8 Replacing the ribbon cartridge.
Page 117: Error Indicators
Error Indicators The printer’s beeps indicate a variety of status or error situations. If you hear beeps as shown below, you can resolve the problem quickly. Status Paper out Paper jam Other paper errors Top cover open Paper memory setting error...
Page 118: Problems And Solutions
Make sure the printer is turned on and the POWER light is on. If the printer is turned on but the POWER light is not on, check to see that the printer is fully plugged in and that the electrical outlet is also turned on.
Page 119: The Printer Stops Printing
If the self test does not work, contact your Epson dealer. The printer stops printing The printer may be out of paper. Check the paper supply.
Page 120: The Printout Is Faint Or Uneven
If the printer inserts extra blank lines even when DIP switch 2-3 is turned off, you need to disable the AUTO FEED XT signal coming from your computer. See your Epson dealer for assistance. The printout is faint or uneven The ribbon may not be properly installed.
Page 121: Paper Does Not Feed Properly
Chapter 3. If you are using an optional interface card, make sure that DIP switches on the printer are set for parallel, regardless of whether the optional card is parallel or serial. See the section on DIP-switch settings for interface type in Chapter 3.
Page 122: Hex Dump Mode
The paper supply may be too far from the printer, or not aligned with the front or rear tractor. Also, some obstacle may be in the way of the paper or something may be on top of the paper supply. If you use the rear tractor, make sure that your printed documents do not interfere with the rear paper supply.
Page 123: Maintaining The Printer
Maintaining the Printer Cleaning the printer To keep your printer operating at its best, you should clean it thoroughly several times a year. If you have installed the optional pull tractor, remove it before cleaning the printer.
Page 124: Replacing The Ribbon Cartridge
Do not spray the inside of the printer with lubricants. Unsuitable oils can damage the mechanism. Contact your Epson dealer if you think lubrication is needed. Replacing the ribbon cartridge When your printing becomes too faint, you need to replace the ribbon.
Page 125 3. Lift the ribbon guide off the print head as shown below. 4. Pull up on the side of the ribbon cartridge as shown below to release it from the printer’s mounting pins. Remove the cartridge by lifting it up and away from you.
Page 126: Transporting The Printer
Warning: Even when you need to carry the printer only a short distance, do not carry it by yourself. The printer should always be carried by two people holding the printer at the bottom.
Page 127: Technical Specifications
Appendix A Technical Specifications Printer Specifications ......A-2 Printing Paper ..............
Page 128: Printer Specifications
Printer Specifications Printing Printing method: Printing speed: Pitch Printing direction: Line spacing: Paper feed speed: Continuously Intermittently Note: Feeding speed reduces to 6 inches per second when the optional pull tractor is mounted. Printable columns: Pitch 10 pitch 12 pitch...
Page 129: Paper
Character fonts: Font Epson high-speed draft Epson draft Epson Roman (NLQ) Epson Sons Serif (NLQ) *The 15 cpi pitch is available only by sending software commands. Character tables: Europe Other countries Character sets: Paper Continuous paper: Printable area Available pitches (cpi)
Page 130 Number of copies Front Rear Note: The number of copies are for carbonless sheets. Total thickness Front Rear Weight Single Multi-part Labels: Printable area printable area (inside each label) Size Backing sheet Width Length A-4 Technical Specifications 6 sheets (1 original + 5 copies) 4 sheets (1 original + 3 copies) 0.46 mm (0.018 inches) maximum 0.30 mm (0.012 inches) maximum...
Page 131 Total thickness Overlapping multi-part forms: Printable area Quality Paper path Width Copy capability Front Overlap length Total thickness Print area Overlap Weight Multi-part Backing sheet 0.19 mm (0.0075 inches) maximum The difference in thickness must be less than 0.12 mm (0.0047 inches). Plain paper Front only 101 to 406 mm (4 to 16 inches)
Page 132 Multi-part forms with labels: Printable area Quality Paper path Width Total thickness Weight Single Multi-part Technical Specifications Plain paper Front only 101 to 406 mm (4 to 16 inches) 0.46 mm (0.018 inches) maximum to 70 kg (14 to 22 lb) 35 to 48 kg (11 to 15 lb) x n (n the total thickness 8) and within...
Page 133 Paper requirements: General The sprocket hole must be a circle or notched circle. The holes must be cleanly cut. The perforation between pages should not extend all the way to the edges of the paper, as shown below. The edges of paper are not perforated. At the perforation between pages, the horizontal and vertical perforation cuts should not cross, as shown here.
Page 134 Also, crimping should be double-sided; using single-sided crimping may cause the printer to jam. double-sided crimping For multi-part forms joined with spot-gluing, be sure the spots of glue are spaced the same way on the left and right edges of the paper.
Page 135: Mechanical
(at 14 dots/character). 8000 power-on hours (25% duty) Running the printer continuously for extended periods of time is not recommended. It can cause the printer to wear out sooner than expected. 300 million characters at 14 dots per character Height: 369 mm (14.5 inches)
Page 136: Electrical
Electrical 120 V model: Rated voltage Input voltage range Rated frequency range Input frequency range Rated current Power consumption 220-240 V model: Rated voltage Input voltage range Rated frequency range Input frequency range Rated current Power consumption Environmental Temperature: Humidity: Safety approvals Safety standards: US model:...
Page 137: Parallel Interface
Specifications This printer is equipped with both a parallel and a serial interface. Parallel interface Connector pin assignments and a description of their respective interface signals are shown in the table on the following pages. Return Signal Direction Signal...
Page 138 Pulled up to +5V through resistance. Twisted-pair return signal ground level When this level becomes LOW, the printer controller is reset to its state when the power is first turned on and the print buffer is cleared. This level is normally HIGH; its...
Page 139: Serial Interface
0.2 microseconds. Data transfer must be carried out by observing the ACKNLG or BUSY signal. (Data transfer to this printer can be carried out only after the ACKNLG signal or when the level The column heading “Direction” refers to the direction of the signal flow as viewed from “Return”...
Page 140: Optional Interfaces
11, 20 12-19 21-25 The column heading “Direction” refers to the direction of signal flow from the printer. Optional interfaces The interface cards that may be used with this printer are listed on page 4-14. A-14 Technical Specifications Direction Description...
Page 141: Initialization
Initialization There are three ways that the printer can be initialized (returned to a fixed set of conditions) as listed in the table below. These three kinds of initialization have slightly different effects. All three methods reset the typestyle according to the default settings selected by the DIP switches inside the front cover.
Page 142 Tables Sending Printer Commands ......B- 2 Using the Command Summary ..... . .B-2 Epson ESC/P Commands Arranged by Topic .
Page 143: Sending Printer Commands
How you format commands depends on the software you are using. Some software programs accept only the decimal format, while others let you type in ASCII characters. (Some programs don’t let you insert printer commands at all.) In addition, your software probably specifies certain punctuation you must use to enter the command.
Page 144: Epson Esc/P Commands Arranged By Topic
Epson ESC/P Commands Arranged by Topic Printer operation: ASCII ESC @ ESC < ESC U 1/0 ESC = ESC > ESC # Data control: ASCII Vertical motion: ASCII ESC Cn ESC C 0 n ESCNn ESC O Description Hex. Dec.
Page 145: Horizontal Motion
ESC / c Horizontal motion: ASCII ESC l n ESC Q n ESC $ ESC \ nl n2 Printer Commands and Character Tables H e x . Description Dec. Line Feed Select l/&inch Line Spacing Select 7/72-inch Line Spacing Select l/6-inch Line Spacing...
Page 146: Overall Printing Style
Select Condensed Mode Cancel Condensed Mode Select Double-Width Mode (one line) Select Double-Width Mode (one line) Cancel Double-Width Mode (one line) Turn Double-Width Mode On/Off Printer Commands and Character Tables 1: Sans Serif add together 16: Double-strike 32: Double-width 64: Italic...
Page 147: Print Enhancement
ESC 5 ESC - 1/0 Word processing: ASCII ESC an ESC SP Character tables: ASCII ESC t n Printer Commands and Character Tables Description Dec. Hex. Select Emphasized Font Cancel Emphasized Font Select Double-Strike Mode Cancel Double-Strike Mode Select Superscript Mode...
Page 148 0: USA 7: Spain I 1: France 8: Japan 2: Germany 9: Norway 4: Denmark I 11: Spain II 5: Sweden 12: Latin America 6: Italy Printable Code Area Expansion Enable Upper Control Codes Printer Commands and Character Tables Denmark B - 7...
Page 149 ASCII ESC K n1 n2 n1 n2 ESC L n1 n2 ESC Y B - 8 Printer Commands and Character Tables Description Hex. Dec. Define User-Defined Characters ESC & 0n1 n1 = Code for first character n2 = Code for last character...
Page 150: Ibm Emulation Mode Commands Arranged By Topic
This section lists and describes the commands available in IBM ProPrinter II emulation mode. Commands that are the same in IBM emulation and Epson ESC/P mode are listed here and described in the Epson ESC/P command section. Commands that have different functions in IBM emulation mode are described here.
Page 151: Commands That Duplicate Epson Esc/P Commands
Graphics: ESC K, ESC L, ESC Y, ESC Z Note: IBM emulation mode graphics are the same as Epson ESC/P mode graphics except that ESC ?, ESC ?, and ESC ˆ are not available. B-10 Printer Commands and Character Tables...
Page 152: Commands That Differ From Epson Esc/P Commands
Commands that differ from Epson ESC/P commands Printer operation: ASCII ESC Q 22 Vertical motion: ASCII ESC 2 ESC 4 ESC 5n ESC A n ESC J n ESC B Horizontal motion: ASCII ESC D ESC R ESC X Description Hex.
Page 153: Print Size And Character Width
In IBM emulation mode, four modes are incompatible with each other. These modes are 10 cpi, 12 cpi, condensed, and proportional. If you select any one of these, you cancel all the others. ASCII ESC: ESC P n Printer Commands and Character Tables B-12 Hex. Description Dec. Select Font...
Page 154 Select International Character Set Select Standard Character Set Print Characters from Symbol Set ESC \ n1 n2 data nl + (n2 x 256) Print One Character from Symbol Set Printer Commands and Character Tables Line feed Unchanged Unchanged Single Single Single...
Page 155: Character Tables
The rest of the tables show only the characters for hex codes 80 through FF. The tables with * after the table name are available in the European version only. B-14 Printer Commands and Character Tables Description Dec. Hex. Define User-Defined Characters...
Page 156 PC437 (USA, standard Europe) PC850 (Multilingual) PC860 (Portuguese) Printer Commands and Character Tables B-15...
Page 157 PC868 (Norwegian) ( C a n a d i a n - F r e n c h ) PC861 (Icelandic) BRASCII (Brazilian Portuguese) B-16 Printer Commands and Character Tables...
Page 158 Abicomp (Brazilian Portuguese) PC437 Greek (Greek)* PC869 (Greek)* ISO 8859-7 (Latin/Greek)* Printer Commands and Character Tables B-17...
Page 159 PC853 (Turkish)* ISO Latin 1T (Turkish)* Printer Commands and Character Tables B-18 PC857 (Turkish)* PC855 (Cyrillic) *...
Page 160 PC866 (Russian) * PC852 (East Europe)* MAZOWIA (Poland)* Code MJK (CSFR)* Printer Commands and Character Tables B-19...
Page 161 Bulgaria (Bulgaria)* Italic B-20 Printer Commands and Character Tables No character is available for hex code 15 in the italic character table.
Page 162: International Character Sets
ESC 6 (table 2) or ESC 7 (table 1) software command. The PC865 table is the same as the PC 437 table for hex codes 00 through 7F, so only the characters for hex codes 80 through FF are shown. Printer Commands and Character Tables B-21...
Page 163 PC437 (table 1) PC437 (table 2) B-22 Printer Commands and Character Tables...
Page 164: Symbol Set
(table 2) (table 1) PC865 PC865 Symbol set Characters defined in the following symbol set can be printed using the ESC \ (characters) or ESC ˆ (one character) software command. B-23 Printer Commands and Character Tables...
Page 165: Bidirectional Printing
(cpi) A measure of the size of text characters, often referred to as pitch. 10 cpi is the printer’s default setting. default A value or setting that takes effect when the equipment is turned on, reset, or initialized.
Page 166 The system is standard for all Epson printers and supported by most software programs for personal computers. font A style of type designated by a family name, such as Epson Roman or Epson Sans Serif. hex dump A troubleshooting feature that helps advanced users detect the cause of communication problems between the printer and computer.
Page 167 The printer, like a computer, has a memory. When you print a file from a computer, the contents of the file are transferred quickly from the computer’ s memory to the printer’s memory. The printer then prints information from its own memory. This frees the computer to do other work while the printer is still working.
Page 168 2-21-24 Character quality, 3-15 sets, international, B-21 table, 3-15 tables, B-14-23 Checking the parts, l-3 Choosing a place for the printer, 14-5 Cleaning the printer, 5-8-9 Command summary, using, B-2 Commands arranged by topic, B-3-9 IBM emulation mode, B-9-14...
Page 169 3-3 Parallel interface, A-11-13 PAUSE button, 3-3 light, 3-2 PITCH button, 3-6 lights, 3-3 Plugging in the printer, 1-10-11 Positioning the paper supply, 2-2-3 POWER light, 3-2 Print, you’re ready to, 1-27 Printer cleaning the, 5-8-9 commands and character tables,...
Page 170 Running the self test, 1-18-19 Safety instructions, important, 6-8 Saving paper memory settings, 3-20-22 Self test, running the, 1-18-19 Sending printer commands, B-2 Serial bit (baud) rate, 3-17 interface, A-13-14 Set up and print, 1-1-27 Shape of zero (slashed), 3-15...

Epson DFX-5000+ User Manual

Chapter 1 Set up and Print Unpacking the Printer

Chapter 2 Using the Two-Tractor System

Chapter 3 The Control Panel

Chapter 4 Using the Printer Options

Chapter 5 Troubleshooting and Maintenance

Appendix Atechnical Specifications

Appendix B Printer Commands and Character Tables

Quick Links

Related Manuals for Epson DFX-5000+

Summary of Contents for Epson DFX-5000+

Table of Contents