Paper-Path Test; User Led Light Patterns - HP Color LaserJet 9500 Service Manual

Paper-path test

The paper-path test can be used to verify that paper paths are working correctly or to
troubleshoot problems with tray configuration. To conduct a paper-path test, see the printer or
MFP service manual.

User LED light patterns

The user LED light, located on the front of the device, indicates a general error status. Use the
following table to interpret device-status based on the LED light.
Color/state
Off
Green/solid
Green/blinking
Amber/blinking
Amber/solid
250 Troubleshooting
Description
The output device is operating normally.
The output device is in normal state, with no malfunctions, jams, or operator
errors.
The output device is in service mode.
The output device is experiencing a media jam, a staple jam, or an operation
error, or is detached from the printer or MFP. A hardware malfunction at the
warning level also sets the user light pattern to amber/blinking.
The output device has a hardware malfunction. If the malfunction is severe, the
device will not operate anymore. Service is required.
ENWW