Quick Reference Guide To Dynamic Reconfiguration - AT&T Merlin II Feature Module 2 System Manual

Quick Reference Guide to Dynamic Reconfiguration

This guide shows what screens to select if you want to activate a different
configuration or make changes in the current configuration. While CMS is
running, you can:
Reconfigure agent splits
Change line group options
Reconfigure call flow
Use the Stored Shift Configurations screen to save your changes or to
activate a different configuration
For detailed descriptions of these procedures, see "Dynamic Reconfiguration,"
in Section 5, "Supervising CMS."
You make changes in an operating CMS configuration from the Configuration
screen. You can access this screen from:
The Initialization screen, from which you start call management
(This screen becomes the System Menu screen after you make your first
configuration selection).
Any of the status screens
System Menu screen for call management
The screens and function keys used for dynamic
Figure 10-2.
FIGURE 10-2 Screens and function keys for dynamic reconfiguration.
(F1)
CONFIGURE
SPLITS
Add Agent (F1) Answer Delay (F1)
Remove Agent (F2) Force Delay (F2)
Move Agent (F3) Auto ACW (F3)
Replace Agent (F4)
New Agent (F5)
Change Split ID (F6)
After you make a change, press
the Configuration screen. Continue with dynamic reconfiguration or press
the appropriate function key to access one of the status screens.
CONFIGURATION
(F2) (F3)
LINE GROUP
CONFIGURE
OPTIONS CALL FLOW
Assign Splits (F1)
Intraflow On/Off (F2)
Set Intraflow
Thresholds (F3)
All-Ring On/Off (F5)
(labeled "Config Screen") to return to
[ F7 ]
Quick Reference Guide to Dynamic Reconfiguration
reconfiguration are shown in
(F7)
STORED SHIFT
CONFIGURATIONS
Select New Config (F1)
Save Changes to
Config (F2)
10-5