AT&T Merlin II Feature Module 2 System Manual page 117

5-40 Dynamic Reconfiguration
Configuration screen, except a box appears around the Call Flow area and the
function key labels change.
Bon Voyage Travel
AGENT SPLITS
A g e n t
S p l i t Pos ID
1 PERS
16 TOM
17 CLIFF
19 ERNIE
2 1 D E B
2 3 B O B
24 SHERM
25 WALT
2 CHART
2 7 B E N
2 8 S A M
29 NORM
31 DI
32 CARLA
3 3 B J
3 5 M A X
C o n f i g u r a t i o n # 1 - D A I L Y
F Flow
F Assign F
1 Splits 2 On/Off 3
Use the Configure Call Flow screen to set thresholds for intraflow, assign
splits to line groups, and turn intraflow on or off. You can also change Ail-
Ring operation from this screen. In splits that have All-Ring operation, every
call rings at every agent's voice terminal.
To reconfigure call flow or change Ail-Ring operation, press the function key
for the activity you want to perform:
Assign Splits. Use this function key to assign main splits and secondary
[ F1 ]
splits to line groups. If you do not want to assign a secondary split, enter a
hyphen instead of a split number. For more information on assigning splits,
see "Administering Call Flow" in Section 4.
Prompt:
ASSIGN SPLITS: Line Group Letter: _ Main Split #:_
Secondary Split #: _
Action: 1 Enter a line group letter (A through D).
2 Enter a main split number (1 through 6).
3 Enter a secondary split number (or a hyphen).
4 Press
[ F8 ]
Flow On/Off. Use this function key to turn intraflow on or off for a
[ F2 ]
particular line group. A line group's intraflow status appears in the Intraflow
column of the Call Flow area of the screen.
Prompt:
CHANGE INTRAFLOW: Line Group Letter: _
Action: 1 Enter a line group letter (A through D).
2 Press
[ F8 ]
for that line group automatically changes from Off to On or
vice versa.
A g e n t
S p l i t
Pos ID
3 CORP
3 7 I K E
3 9 T I N A
48 DIANA
4 SUPPT
4 2 R O N
43 NANCY
5
-
6 -
G r p M a i n S e c F l o w
A
B
C
D
S e t F All-Ring
Thresh 5 O n / O f f
(labeled "Enter Data").
(labeled "Enter Data"). The intraflow designation
DAY CMSIIR2 3:59p
LINE GROUP OPTIONS
N u m A n s w e r F o r c e A u t o
G r o u p L i n e s D e l a y D e l a y A C W
A PUBLIC 4 5 On
S
B SPECL 3
5s Off
C CHART 6
5s Off
D CORP 2 5s On
CALL FLOW
F l o w
Splits Intra Spl Thresh
1
10s
1 3 On 2
1 3 On
3 30s
4
2 4 On 30s
3 - Off 5 30s
6
30s
F10 - Help
F Config
7 Screen
06/02
5s
1 0s
5s
5s
A l l
Ring
Off
5s Off
Off
Off
Off
Off