AT&T Merlin II Feature Module 2 System Manual page 164

Call management system
Hide thumbs Also See for Merlin II Feature Module 2:
Table of Contents

Advertisement

SUMMARY ON
GENERATING INDIVIDUAL
REPORTS
7-18 How to Generate Reports
Bon Voyage Travel
F1 - Cancel Report
F2 - Print Daily Report
F3 - Print Cumulative Report by Day
F4 - Print Cumulative Report by Hour
Select
Start
Date:
8 / 01 / 88
F
Cancel
1
Prompt
Using
(labeled "Previous Field'') and
[ F5 ]
move to the appropriate fields, enter the period of time, and then press
(labeled ''Enter Data'') to print the report. The REPORT MENU will
[ F8 ]
appear and the status line will display a message, such as:
Scheduling Cumulative Split Report by Day.
If the message:
Number of Days Requested in Range is Greater than 93
appears, then the start and end dates entered exceeds 93 days.
If the message:
Start Date Does Not Precede End Date
appears, the end date precedes the start date,
If the message:
Invalid Report Period Specified
appears, the period specified is not entirely in the past.
For any report you want to generate, follow these basic steps:
1 Select the report type from the REPORT MENU.
2 If it is not the Events Log, select the report period, as applicable:
Daily
Cumulative (Agent Split only)
Cumulative by Hour (Splits or Line Groups)
Cumulative by Day (Splits or Line Groups)
REPT CMSIIR2
PRINT SPLIT REPORTS
Select
End
Date:
8 / 08 / 88
F
Previous
F
Next
5
F i e l d
6
Field
(labeled "Next Field'')to
[ F6 ]
10:35a
08/09
F
Enter
8
Data

Advertisement

Table of Contents
loading

Table of Contents