AT&T Merlin II Feature Module 2 System Manual page 113

Call management system
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5-36 Dynamic Reconfiguration
To change force delay for any line group, respond to the prompt:
Prompt:
Force Delay: Group Letter:_
Action:
1 Enter a group letter.
2 Press
[ F8 ]
displayed.
The first screen shows the group letter entered on the prompt; the screen
following shows the force delay turned on after the data was entered.
Bon Voyage Travel
AGENT SPLITS
A g e n t
S p l i t
Pos
ID
1 PERS
1 6 T O M
17 CLIFF
19 ERNIE
2 1 D E B
2 3 B O B
24 SHERM
25 WALT
2 CHART
2 7 B E N
2 8 S A M
29 NORM
31 DI
32 CARLA
3 3 B J
35 MAX
C o n f i g u r a t i o n
# 1 - D A I L Y ( c h a n g e d )
FORCE DELAY: Group Letter: B
F
Cancel
1
Prompt
Bon Voyage Travel
AGENT SPLITS
A g e n t
S p l i t
Pos
ID
1 PERS
l 6 T O M
17 CLIFF
19 ERNIE
21 DEB
23 BOB
24 SHERM
25 WALT
2 CHART
2 7 B E N
2 8 S A M
29 NORM
31 DI
32 CARLA
33 BJ
35 MAX
C o n f i g u r a t i o n # 1 - D A I L Y ( c h a n g e d }
F
A u t o
F
Answer
F
Force
3
A C W
1
D e l a y
2
Delay
(labeled "Enter Data"), and the new data will be
A g e n t
S p l i t
Pos
ID
3 CORP
A
3 7
I K E
3 9 T I N A
B SPECL
40 DIANA
C
4 SUPPT
4 2 R O N
D CORP
43 NANCY
5
-
6 -
Grp
A
B
C
D
F
Previous
5
F i e l d
A g e n t
S p l i t
Pos
ID
G r o u p
3 CORP
A PUBLIC
3 7
I K E
3 9 T I N A
B
49 DIANA
C
4 SUPPT
4 2 R O N
D CORP
4 3 N A N C Y
5 -
6 -
Grp
A
B
C
D
DAY CMSIIR2
4 : 0 0 p 0 6 / 0 2
LINE GROUP OPTIONS
N u m
A n s w e r
F o r c e
G r o u p
L i n e s
D e l a y
D e l a y
A C W
PUBLIC
4
45s
On
3
5
Off
S
CHART
6
Off
5s
2
5s
On
CALL FLOW
F l o w
Splits
Intra S p l
T h r e s h
Main
Sec
Flow
1
10s
1
3
On
2
5s
3
1
3
On
30s
2
4
On
4
30s
3
-
Off
5
30s
6
30s
F
Next
F
6
Field
8
DAY CMSIIR2
4 : 0 0 p 0 6 / 0 2
LINE GROUP OPTIONS
N u m A n s w e r F o r c e A u t o
L i n e s
D e l a y
D e l a y
A C W
4
45s
On
SPECL
3
5s
On
CHART
6
Off
5s
2
5s
On
CALL FLOW
F l o w
S p l i t s
I n t r a S p l
T h r e s h
Main
Sec
Flow
1
10s
1
3
On
2
5s
1
3
On
3
30s
2
4
On
4
30s
3
-
30s
Off
5
6
30s
F 1 0 - Help
F
Config
7
Screen
A u t o
5s
10s
5s
5s
A l l
R i n g
Off
Off
Off
Off
Off
Off
Enter
D a t a
5s
10s
5s
5s
A l l
R i n g
Off
Off
Off
Off
Off
Off

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