Call Detail Recording Devices; Security; Call Restrictions - Avaya IP600 Overview

Security

Call Detail Recording devices

Call Accounting
Systems
DEFINITY Network
Telemanagement (DNT)
Call Accounting
System for Windows
(CFW)
Call Accounting
System XP
Call Accounting
System Terminal
I Call Accounting
NTUITY
System
Security

Call Restrictions

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There is no RS-232 interface provided by Avaya IP600 for LAN. Your CDR Output
Records are stored in D:Lucent Data/CDR in files Cas.in and Cdr.out.
Several options are available to you for call accounting, depending on what type of
system administration tools you are using.
DEFINITY Network Telemanagement (DNT) is a multi-user telemanagement
system. See "Call Accounting
The Call Accounting System for Windows allows you to generate comprehensive and
accurate accounting reports using the Microsoft Windows environment. See
Accounting Systems" in
The Call Accounting System XP has functionality equivalent to DEFINITY Network
Telemanagement, but only offers call accounting. Call Accounting System XP is a
LAN/WAN-based application that supports customers with multi-user requirements.
Avaya's Call Accounting System Terminal is an easy-to-install hardware and
software package that enables you to assign expenses to as many as three
organizational levels. For example, you might assign costs at the department, cost
center, or extension level.
The system makes it easy for you to generate a wide variety of accounting and system
reports. For example, the Facility Grade of Service Report helps identify the number
of trunk lines needed to respond efficiently to incoming calls. You can also generate
toll fraud reports and alarms that identify excessive personal calls, unauthorized calls,
and calls to expensive dial-up recordings.
If you are using any of the I
Accounting System is probably the most effective call accounting solution.
Besides the toll-fraud detection options available with the Call Accounting Systems
described in the previous section, Avaya IP600 includes many other security features,
some of which are an integral part of the system design.
By dialing an access code, administrators and attendants have the ability to restrict
users from making or receiving certain types of calls. There are five restrictions:
Outward — Users cannot place external calls.
•
Station-to-station — Users cannot place or receive internal calls.
•
Termination — Users cannot receive any calls (except priority calls).
•
Toll — Users cannot place toll calls.
•
• Total — Users can neither place nor receive any calls.
Systems" in Chapter 3, Adjuncts
Chapter 3, Adjuncts, for more information.
voice messaging products, the I
NTUITY
Overview for Avaya IP600 Internet Protocol Communications Server
for more information.
NTUITY
555-233-001 — Issue 5 — November 2000
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"Call
Call