Hapter; Using Altiview - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0

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H A P T E R

Once you log in as described in "Logging In" on page 5, the AltiView main

window appears. This window provides tools to manage and monitor calls,

to facilitate management of your personal contacts, and to configure your

AltiWare/AltiContact Manager phone and voice mail options.

Configuration is described in Chapter 4, Configuring Your Station Settings.

Call Status

List of Calls/

Voice Messages

Call Controls

Figure 1. AltiView main window

AltiView Manual

Table of Contents

Altiview 5.0