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When you minimize the AltiView desktop by clicking the Minimize
symbol (the dash), it is hidden—it doesn't appear anywhere in the
Windows desktop except as a phone icon in the tray in the lower right
corner, as discussed below.
To exit AltiView entirely, right click the phone icon and select Exit.
Pop Up AltiView when You Get a Call
You can configure AltiView to pop up when you have incoming calls. Pop
ups work when AltiView is hidden (minimized) but not when you have
exited. See "Screen Pop, Audio Beep, and Auto Close" on page 39.
Using the Windows Tray Phone Icon
After you log in, the AltiView icon (a phone) is displayed on the Windows
tray, normally at the bottom right of your screen. When you have new voice
mail, the phone turns into a small yellow envelope.
If the AltiView interface is not on your Windows desktop, but this icon
appears in the Windows tray, double-click it to open the AltiView main
window, or right click it to pop up a menu, then select the AltiView window
to open.
Resizing the Display
You can resize many AltiView windows using the standard Windows
method: place the cursor at a window edge or corner, then drag the window
to the size you want.
Also, the field size for any field can be increased or decreased by pointing
the cursor to either side of the field's main column. The cursor changes to
a movable double bar (||) that can be moved to resize the column.
Call States
AltiWare/AltiContact Manager applications report the status of calls. A list
of the states includes the following:
• AA - the call is being transferred to an Auto Attendant/IVR
AltiView Manual
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