Conferencing Calls - Altigen AltiView Manual

Forwarding Calls Using Do Not Disturb
If allowed, click the DND button to forward all incoming calls according
to your "Enable Busy Call Handling" settings. See "Busy Call Handling
and No Answer Handling" on page 47.
Centrex Transfer
If you have a Centrex line, you can use this feature to transfer an external
call to an outside number without having to tie up two trunk lines. Once the
transfer is complete, the external caller's line connects directly to the
outside number. Since there are no longer any connections to internal users,
internal trunk lines are then dropped, freeing up system trunk line resources
for other calls.
To perform a Centrex transfer:
1. Press Transfer.
2. Dial the prefix for trunk-line access (such as 9).
3. Dial the second party's number and either hang up or announce the
call.
4. Answer Yes in the popup.
Once you place the handset back on-hook, the trunk line also drops and
Centrex completes the transfer.

Conferencing Calls

Any internal user is able to add parties to a conference call.
Note: Single Call Waiting, Multiple Call Waiting or Live Call Waiting
must be enabled in AltiAdmin/ACM Admin in order to conference
incoming calls.
While connected to the first party:
1. Click the Conference button.
2. When the dial pad pops up, enter the extension or phone number you
want to conference with, then click Dial.
AltiView Manual 21