Incomplete Paper Feed - Canon LBP 2460 - B/W Laser Printer Service Manual

B. Incomplete Paper Feed
T-1 Multiple Paper Feed
<Possible causes>
1. The recommended paper is not being used.
Action: Replace the paper. Advise the customer to use the recommended paper.
2. If this problem occurs with the multi-purpose tray, perform step 5 and subsequent steps.
3. The separation roller is worn or deformed.
Action: Replace the separation roller.
4. The spring is defective.
Action: Replace the spring that pulls the separation roller.
5. The separation pad surface is worn.
Action: Replace the separation pad.
6. The spring is defective.
Action: Replace the spring of the separation pad.
T-2 Wrinkles
<Possible causes>
1. The recommended paper is not being used.
Action: Replace the paper. Advise the customer to use the recommended paper.
2. The paper is damp.
Action: Advise the customer on how to store paper to prevent it from dampening.
3. The separation roller is worn or deformed.
Action: Open the upper cover before a sheet of paper enters the fixing unit. If there are
wrinkles on the paper at this point or the paper is skewed, check the pick-up unit.
4. The fixing entrance guide is dirty.
Action: Clean the guide.
5. The fixing lower roller is dirty.
Action: Replace the fixing lower roller.
6. The fixing roller is deformed or worn.
Action: Replace the worn or deformed roller.
T-3 Bent leading edge
<Possible causes>
1. The recommended paper is not being used. The paper is curled or wrinkled.
Action: Replace the paper. Advise the customer to use the recommended paper and on how
to store paper.
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