Uninstalling It Analytics Solution; Hosting Symantec Management Platform And Sql 2005 Reporting Services On The Same Server - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual

32 Installing and configuring IT Analytics Solution

Uninstalling IT Analytics Solution

Uninstalling IT Analytics Solution
Hosting Symantec Management Platform and SQL
2005 Reporting Services on the same server
To remove the IT Analytics Packs
1 Launch Symantec Installation Manager.
2
In the Installed Products window, scroll down and click IT Analytics Client
and Server Management Pack, IT Analytics Symantec Endpoint Protection
Pack, IT Analytics Asset Management Pack, and IT Analytics ServiceDesk
Pack.
3 Click Uninstall.
4 To confirm the uninstall process, click Yes.
5 On the Uninstallation Complete page, click Finish.
You can use Symantec Installation Manager to uninstall IT Analytics Solution.
See "Uninstalling IT Analytics"
To uninstall IT Analytics Solution
1 Launch Symantec Installation Manager.
2 In the Installed Products window, scroll down and click IT Analytics Solution.
3
Click Uninstall
4
To confirm the uninstall process, click Yes.
5 On the Uninstallation Complete page, click Finish.
You need to perform some additional configuration to host the instance of SQL
Server 2005 Reporting Services that IT Analytics Solution uses. The configuration
changes let Reporting Services work on the same server as Symantec Management
Platform. The IIS script that runs as part of the Symantec Management Platform
installation causes the default Reporting Services virtual directories to stop
functioning.
To fix this issue, create a separate IIS Web site and application pool for Reporting
Services.
We do not recommend that you use the default Web site and default application
pool for Symantec Management Platform. Also, avoid creating a new Web site
on page 31.