Index - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual

A
adding
Symantec Endpoint Protection connections 25
analysis services
sql server 2005 59
Asset Management Pack
about 71
C
Client and Server Management Pack
about 72
configuring
IT Analytics Solution 22
ServiceDesk connections 26
Symantec Endpoint Protection connections 23
connection fields
ServiceDesk 27
Symantec Endpoint Protection 24
connections
adding Symantec Endpoint Protection 25
configuring 23, 26
deleting 26
deleting ServiceDesk 28
editing 25
editing ServiceDesk 28
fields for ServiceDesk 27
fields for Symantec Endpoint Protection 24
creating
Key Performance Indicators 53
KPIs 53
cube
application metering 77
assets 78
computers 79
ESX servers 81
event console alerts 82
IIS servers 83
installed files 84
installed software 85
monitor metrics 86
monitor nt events 90

Index

cube (continued)
monitor processes 91
package distribution events 93
package server configuration events 94
package server status 95
patch management 96
ServiceDesk Changes 97
ServiceDesk Incidents 100
ServiceDesk problems 104
ServiceDesk releases 107
software delivery execution events 110
software delivery package events 111
software delivery status events 113
software license compliance 114
software purchases 115
SQL servers 116
Symantec Endpoint Protection access rights 117
Symantec Endpoint Protection alerts 118
Symantec Endpoint Protection clients 120
Symantec Endpoint Protection policies 121
Symantec Endpoint Protection scans 122
tasks 124
cube filtering
role-based 68
cube processing tasks
configuring 30
cube reference 75
cubes
adding 29
configuring 29
D
dashboard reference 125
dashboard reports
viewing 40
database engine
sql server 58
deleting
ServiceDesk connections 28
Symantec Endpoint Protection connections 26
dimension attribute reference 149