Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES V1.0 Manual

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Altiris Inventory for
Network Devices from
Symantec User's Guide
Version 7.0

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Summary of Contents for Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES V1.0

  • Page 1 Altiris Inventory for Network Devices from Symantec User’s Guide Version 7.0...
  • Page 2: Legal Notice

    Legal Notice Copyright © 2008 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Altiris, and any Altiris or Symantec trademarks used in the product are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
  • Page 3 Symantec Corporation 20330 Stevens Creek Blvd. Cupertino, CA 95014 http://www.symantec.com...
  • Page 4: Technical Support

    The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.
  • Page 5: Customer Service

    Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/techsupp/ Customer service Customer service information is available at the following URL: www.symantec.com/techsupp/...
  • Page 6 North America and Latin America supportsolutions@symantec.com Additional enterprise services Symantec offers a comprehensive set of services that allow you to maximize your investment in Symantec products and to develop your knowledge, expertise, and global insight, which enable you to manage your business risks proactively.
  • Page 7: Table Of Contents

    Contents Technical Support ....................4 Chapter 1 Introducing Inventory for Network Devices ..... 9 About Inventory for Network Devices ..........9 Components of Inventory for Network Devices ........10 Where to get more information ............11 Chapter 2 Using the Agentless Inventory Home page ....
  • Page 8 Contents...
  • Page 9: Introducing Inventory For Network Devices

    Agentless inventory gathers inventory on the devices that are already discovered and exist as resources in the Symantec Management Platform's Configuration Management Database (CMDB). Generally, you use agentless inventory to gather inventory on the devices that are discovered using the Network Discovery component of the Symantec Management Platform.
  • Page 10: Components Of Inventory For Network Devices

    16. About SNMP data mapping” on page 25. Components of Inventory for Network Devices Inventory for Network Devices runs on the Symantec Management Platform and uses the components of the platform. About Inventory for Network Devices” on page 9.
  • Page 11: Where To Get More Information

    User’s Guide Information about how to use this product, The Documentation Library, which is including detailed technical information and available in the Symantec Management instructions for performing common tasks. Console on the Help menu. The Product Support page, which is This information is available in PDF format.
  • Page 12 Information about how to use this product, The Documentation Library, which is including detailed technical information and available in the Symantec Management instructions for performing common tasks. Console on the Help menu. Help is available at the solution level and at Context-sensitive help is available for most the suite level.
  • Page 13: Using The Agentless Inventory Home Page

    It provides access to other management pages for agentless inventory. As with all Symantec Management Console portal pages, you can customize it to meet your specific needs. About Inventory for Network Devices”...
  • Page 14 You can click the refresh icon to update the list. Edit You can edit the layout of the Network Discovery home page. For more information, view topics about portal pages in the Symantec Management Console Help.
  • Page 15: Gathering Agentless Inventory

    Chapter Gathering agentless inventory This chapter includes the following topics: About gathering agentless inventory Gathering agentless inventory Creating agentless inventory tasks using the wizard Manually creating and modifying agentless inventory tasks Scheduling agentless inventory tasks About gathering agentless inventory You can gather basic inventory data of discovered SNMP network devices such as computers, network printers, network attached storage devices, and network backup devices.
  • Page 16: Gathering Agentless Inventory

    You can only gather inventory of the devices that are already discovered. You can use Network Discovery to discover network devices and create resources for them in the CMDB. For more information, see topics about Network Discovery in the Symantec Management Platform Help. About Inventory for Network Devices”...
  • Page 17: Creating Agentless Inventory Tasks Using The Wizard

    You can only gather inventory of the devices that are already discovered. For more information, view topics about Network Discovery in the Symantec Management Platform Help. Step 2 Create an agentless inventory You create and schedule tasks to collect task.
  • Page 18 Creating agentless inventory tasks using the wizard To create Network inventory tasks using the agentless inventory wizard In the Symantec Management Console, on the Home menu, click Discovery and Inventory > Agentless Inventory. In the Agentless Inventory Quick Start, click Run inventory wizard.
  • Page 19: Manually Creating And Modifying Agentless Inventory Tasks

    16. To manually create agentless inventory tasks In the Symantec Management Console, do one of the following: On the Home menu, click Discovery and Inventory > Agentless Inventory and then in the Agentless Inventory Tasks Web part, click Available Tasks >...
  • Page 20 Scheduling agentless inventory tasks” on page 21. To modify agentless inventory tasks In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. To view the default location of agentless inventory tasks, view the left pane under Jobs and Tasks > System Jobs and Tasks > Discovery and Inventory.
  • Page 21: Scheduling Agentless Inventory Tasks

    When you schedule tasks, you can configure multiple schedules for an individual task or use shared schedules. Agentless inventory tasks use the task management component of the Symantec Management Platform that provides flexibility to target computers and schedule tasks. For more information, view topics about using and scheduling tasks in the Symantec Management Platform Help.
  • Page 22 Gathering agentless inventory Scheduling agentless inventory tasks...
  • Page 23: Viewing Agentless Inventory Status And Results

    23. Viewing agentless inventory reports You can view the results of your agentless inventory by viewing reports. You can view predefined reports or create your own. For more information, view topics about reports in the Symantec Management Platform Help.
  • Page 24 About agentless inventory status and results” on page 23. To view agentless inventory reports In the Symantec Management Console, on the Reports menu, click All Reports. In the left pane, click Reports > Discovery and Inventory > Agentless Inventory. Select a device type and report.
  • Page 25: Mapping Network Device Data

    MIBs. You can also import additional MIBs using the MIB Import task. For more information, view topics about MIB import in the Symantec Management Platform Help. When you map tables to a device, you choose a device from a list of classified...
  • Page 26: Using Snmp Data Mapping Tables

    SNMP Data Mapping Tables page. However you can configure it from the SNMP Device Classifications page of Network Discovery. For more information, view topics about classifying SNMP devices in the Symantec Management Platform Help. To gather the same inventory from different Notification Servers, you can also export the table and then import it on a different server.
  • Page 27 Mapping network device data Using SNMP data mapping tables To create a new mapping On the SNMP Data Mappings Tables page, click New. Enter a new table name, and click OK. To add new rows, click the Add symbol. Configure the row values by doing the following: Enter a name.
  • Page 28: Exporting And Importing Snmp Data Mapping Tables

    Mapping network device data Exporting and importing SNMP data mapping tables Exporting and importing SNMP data mapping tables If you manage network devices in a large infrastructure, you can export and send table configurations to other locations within your organization. This method is an easy way to ensure that all servers that use Inventory for Network Devices collect the same inventory.
  • Page 29: Index

    Index inventory (continued) network devices 9, 16–17, 19. See agentless agentless inventory inventory about 9, 15 SNMP devices 15 connection profile 16 Inventory for Network Devices customizing 25 about 9 data mapping 25 task. See agentless inventory tasks gathering 16 home page 11, 13 portal page 23 protocol settings 16...

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