Servicedesk Changes Cube - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual
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ServiceDesk Changes Cube
Dimensions
ServiceDesk Changes Cube
Change Management and represents a current status. It also represents a historical
view of Change Requests in ServiceDesk.
Assigned to User
Change
Contact Type
Date Closed
Date Ended
Date Implemented
Date Opened
Date Scheduled
Date Started
Impact
Location
Priority
Reference
Source
Status
Time Closed
Time Ended
Time Implemented
Time Needed
Time Opened
Time Scheduled
Time Started
Type
Urgency
– Contains data that is associated with ServiceDesk
Cube reference
ServiceDesk Changes Cube
97
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