Servicedesk Problems By Priority; Servicedesk Problems By Status; Servicedesk Problems By Urgency; Servicedesk Release Search - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual

ServiceDesk Problems by Priority

ServiceDesk Problems by Status

ServiceDesk Problems by Urgency

ServiceDesk Release Search

ServiceDesk Releases by Assigned to User

The report lets users filter the results by a date range, category, impact, priority,
urgency, and assignee.
Displays a count of problems by priority with a breakdown by year, quarter, and
month.
The report lets users filter the results by a date range, category, impact, priority,
urgency, and assignee.
Displays a count of problems by status with a breakdown by year, quarter, and
month.
The report lets users filter the results by a date range, category, impact, priority,
urgency, and assignee.
Displays a count of problems by urgency with a breakdown by year, quarter, and
month.
The report lets users filter the results by a date range, category, impact, priority,
urgency, and assignee.
Displays a summary of release information.
The report lets users filter the results by a month a year date range, type, category,
impact, priority, urgency, creator, and assignee.
Displays a count of releases by worker with a breakdown by year, quarter, and
month.
The report lets users filter the results by a date range, status, and assignee.
Report reference
ServiceDesk Problems by Priority
145