Installation Issues; Application Issues - Kodak S1220 - Photo Scanning System User Manual

Installation issues

Application issues

Conflicts with other
applications
A-61601 February 2010
• Unless you changed the default at installation, scanned images can
be found at C:\Scanned_Pictures. These images can now be
handled in a variety of ways: uploaded to a photo management
system, burned to CD/DVD, printed, emailed, etc.
• The s1220 Photo Scanning System uses Microsoft .NET Framework
2.0. If .NET Framework 2.0 is not installed on the PC, it will be
installed during installation.
• If a security software application is installed on the PC, you may be
asked whether you want to allow or deny installation of the s1220
Photo Scanning System. Select Allow or Yes. If you inadvertently
select Deny or No, open the security software application and set the
permission to Allow the installation of the s1220 Photo Scanning
System.
• Close any currently running scanner applications or applications that
use a USB software dongle before starting the s1220 Photo
Scanning System installation and power down any attached
scanners.
• The USB software dongle should be plugged into a USB 2.0 port
directly on the PC, not into a USB hub that is then plugged into a PC
USB port. Plugging a USB 2.0 hub into a USB 1.1 port can cause the
WIBU software to not load automatically (see the next issue).
• If after installation of the application and plug-in of the USB software
dongle, the WIBU software does not automatically load, a message
may be displayed asking for the WIBU installation disk. Select that
you have the software disk and choose the CD drive with the s1220
Photo Scanning System Installation CD. This will complete the WIBU
software installation.
• The Kodak s1220 Photo Scanning System has a fixed screen size of
1024 x 768. You may want to change the taskbar properties by
unselecting "Keep the taskbar on top of other windows." This will
keep the taskbar from covering the lower portion of the application
when the screen resolution is set at 1024 x 768. You can also
alternatively set the display properties to a higher screen resolution
than 1024 x 768, such as 1280 x 1024 so the application does not
cover the entire desktop.
• If the scanner encounters E9 Document Jams when scanning at
higher resolutions (600 or 1200 dpi) and the PC's RAM is less than
3GB, then the memory should be increased to the required 3GB
RAM for high resolution scanning.
Some image viewers and backup programs that monitor the hard drive
for new image files may access files in the output folder while in use by
the s1220 Photo Scanning System. This may cause functions
(Retouch, Rotate and Auto-Rotate) to not work properly. Turn off
watched folder and backup synchronization functionality for other
image products when scanning photos or uninstall the products. The
HP TouchSmart Cyberlink Media Library Service (CLMLSvc.exe) and
Western Digital SmartWare and Memeo Sync backup software are
known to cause problems.
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