Led Codes; Contact Information - Kodak S1220 - Photo Scanning System User Manual

LED codes

Contact information

7-8
Following is a listing of the codes that may be displayed in the Function
window. When an error occurs, the red indicator will blink and a number
is displayed in the Function window.
Code Problem
E 0 USB cable is not
connected or the
device drivers have not
recognized the
scanner.
E 1 - E 5 Scanner failure
E 7; E 8
E 6 Scanner cover open
E 9 Document jam
NOTE: The numbers 1-9 may be displayed when the scanner's LED is
green. These are not error codes; they are Function numbers
used together with the Scroll and Start buttons and Smart Touch
functionality.
1. Visit www.Kodak.com/go/disupport to obtain the most current phone
number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner serial number.
• Computer configuration.
• Software application you are using.
Remedy
Be sure the USB cable is securely
connected to the scanner and PC or un-
install and re-install the device drivers.
Turn the scanner off, then on again.
Restart the scanning application and try
again. If the problem persists, contact
Kodak Service.
Close the scanner cover.
Open the scanner and remove any
paper in the paper path.
A-61601 February 2010