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10. Troubleshooting
Message
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
pages per file."
"The selected paper type is
not supported. This job has
been cancelled."
"You do not have a
privilege to use this function.
This job has been
cancelled."
"You do not have a
privilege to use this function.
This job has been
cancelled."
"You do not have a
privilege to use this function.
This operation has been
cancelled."
Messages during Direct print from a removable memory device
Message
"99: Error"
If printing does not start, contact your service representative.
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "List / Test
Print", Print
196
Causes
The maximum page
capacity of the Document
Server was exceeded.
Job reset is automatically
performed if the specified
paper type is incorrect.
The entered login user name
or login password is not
correct.
The logged in user is not
allowed to use the selected
function.
The logged in user does not
have the privileges to
register programs or
change the paper tray
settings.
Causes
This data cannot be printed.
The specified data is either
corrupt or not supported by
the Direct printing function
from removable memory
devices.
.
Solutions
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
Specify the correct paper type, and then
print the file again.
Check that the user name and password
are correct.
For details about how to set
permissions, see Security Guide
For details about how to set
permissions, see Security Guide
Solutions
Check that the data is valid. For details
about the kinds of data supported by
the Direct printing function from
removable memory devices, see
"Direct Printing from a Removable
Memory Device", Print
.
.
.
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