Ricoh Aficio MP 5002 User Manual page 179

Message
"Connection with the remote
machine has failed. Check
the remote machine status."
"Connection with the remote
machine has failed. Check
the remote machine status."
"Connection with the remote
machine has failed. Check
the remote machine status."
Causes
A network error occurred
while using the remote fax
function.
User Code Authentication is
set on the device connected
via the remote fax function.
• User authentication of
the device connected
via the remote fax
function has failed.
• The user does not have
permission to use the
function on the remote
machine.
When Messages Are Displayed on the Control Panel
Solutions
• Check that the remote machine
supports the remote fax function.
• Check that the remote machine is
working normally.
• Check that the correct IP address
or host name is set for the remote
machine in [System Settings]. For
details about these settings, see
"Interface Settings", Connecting
the Machine/ System Settings
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
The remote fax function does not
support User Code Authentication.
Disable the User Code Authentication
on the remote machine.
For details about user authentication
and how to set permissions, see
Security Guide .
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