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10. Troubleshooting
Message
"Exceeded max. data
capacity."
"Check the resolution and
the ratio and then press the
Start key again."
"The size of the scanned
data is too small."
"Check the resolution and
the ratio and then press the
Start key again."
"Not all of the image will be
scanned."
"Not all of the image will be
scanned."
"Check original's
orientation."
"The PDF Digital Signature's
device certificate has
expired. The file cannot be
sent."
208
Causes
The data being scanned is
too large for the scale ratio
specified in [Specify Size].
The data being scanned is
too small for the scale ratio
specified in [Specify Size].
If the scaling factor specified
in [Specify Reproduction
Ratio] is too large, part of
the image may be lost.
Using [Specify Reproduction
Ratio] to scale down a large
document may cause part of
the image to be lost.
Documents may sometimes
not be scanned depending
on a combination of items
such as the specified scaling
factor and document size.
The device certificate (PDF
with digital signature) has
expired.
Solutions
Reduce the resolution or [Specify Size]
value, and then try to scan the original
again.
Specify a higher resolution or a large
size in [Specify Size], and then try to
scan the original again.
Reduce the scaling factor in [Specify
Reproduction Ratio], and then try to
scan the original again.
If displaying the entire image is not
necessary, press the [Start] key to start
scanning with the current scaling
factor.
Specify a large size in [Specify Size],
and then try to scan the original again.
If displaying the entire image is not
necessary, press the [Start] key to start
scanning with the current scaling
factor.
Change the orientation of the original,
and then try to scan the original again.
A new device certificate (PDF with
digital signature) must be installed. For
details about how to install a device
certificate (PDF with digital signature),
see Security Guide
.
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