Ricoh Aficio MP 5002 User Manual page 206

10. Troubleshooting
Message
"Memory is full. Scanning
has been cancelled. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
"Memory storage device not
detected. Insert the device."
"No paper. Load paper of
one of the following sizes."
"Original(s) is being
scanned for a different
function."
"Output buffer is full.
Sending the data has been
cancelled. Please try again
later."
"SMTP authentication E-mail
address and Administrator
E-mail address mismatch."
204
Causes
Because there is not enough
free hard disk space in the
machine for delivering or
sending by e-mail while
storing in the Document
Server, only some of the
pages could be scanned.
There is no memory device
inserted.
No paper is set in the
specified paper tray.
A function of the machine
other than the Scanner
function is being used such
as the Copier function.
Too many jobs are in
standby state, and sending
was canceled.
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
Solutions
Specify whether to use the data or not.
Insert a memory device, or check to
see whether the memory device is
properly inserted in the media slot.
Load paper of the sizes listed in the
message. For details about loading
paper, see "Loading Paper", Paper
Specifications and Adding Paper
Cancel the job that is being processed.
For example, press [Exit], and then
press the [Home] key. Next, press the
[Copier] icon on the [Home] screen,
and then press the [Stop] key. When
the message "The Stop key has been
pressed, copying, and also other print
jobs that were being processed and
which could be stopped, have been
suspended. To continue copying and
printing press [Continue], to cancel
copying press [Cancel Copying]. To
delete other suspended jobs press [Job
List]." appears, press [Cancel
Copying].
Retry sending after sending jobs in
standby state completes.
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings .
.