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10. Troubleshooting
Message
"Transmission cannot be
performed because the
certificate for encryption is
not currently valid."
"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
(XXX and YYY indicate the
user action.)
"E-mail TX Result cannot be
set because the specified
destination's certificate is not
currently valid."
"The program contains a
destination(s) that does not
have a certificate."
"The specified destination for
E-mail TX Result, which is
registered to the program,
has no certificate for
encryption."
"The specified destinations
for E-mail TX Result, which is
registered to the program,
contain a destination(s) that
has no certificate for
encryption."
180
Causes
The user certificate
(destination certificate) has
expired.
The device certificate (S/
MIME) has expired.
The user certificate
(destination certificate) has
expired.
There is no user certificate
(destination certificate).
There is no user certificate
(destination certificate).
There is no user certificate
(destination certificate).
Solutions
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide
.
A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see Security Guide
For details about the user certificate
(destination certificate), see Security
Guide
.
For details about the user certificate
(destination certificate), see Security
Guide
.
For details about the user certificate
(destination certificate), see Security
Guide
.
For details about the user certificate
(destination certificate), see Security
Guide
.
.
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