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10. Troubleshooting
Message
"Information for user
authentication is already
registered for another user."
"Insufficient Memory"
"Memory Retrieval Error"
"No response from the
server. Authentication has
failed."
"Output tray has been
changed."
194
Causes
The user name for LDAP or
Integration Server
authentication was already
registered in a different
server with a different ID,
and a duplication of the
user name occurred due to
a switching of domains
(servers), etc..
A memory allocation error
occurred.
A memory allocation error
occurred.
A timeout occurred while
connecting to the server for
LDAP authentication or
Windows Authentication.
The output tray was
changed because the paper
size of the specified output
tray is limited.
Solutions
For details about user authentication,
see Security Guide
.
PCL 5e
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
PCL 6
On the printer driver's [Detailed
Settings] tab, click [Print Quality] in
the "Menu:", and then select
[Raster] in the "Vector/Raster:" list.
In some cases, it will take a long
time to complete a print job.
Turn off the main power switch, and
then back on again. If the message
appears again, replace the RAM. For
details about replacing the RAM,
contact your service representative.
Check the status of the server.
Specify the proper output tray.
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