C Troubleshooting; On A Windows Computer; On A Mac Os Computer; C.1 On A Windows Computer - Xerox DocuColor DocuColor 4 User Manual

C
This appendix contains common troubleshooting tips, and descriptions of
how to maintain optimal printer/copier performance.
C.1

On a Windows computer

Installing the Adobe PostScript Printer Driver
If you are reinstalling the Adobe PostScript Printer Driver, you must delete
any previous versions and related files from DOS before you can success-
fully install the driver. See the Adobe README file included with the Printer
Driver for instructions.
Problems with Windows 95/98 or NT
If you are using Windows 95/98, make sure that IPX/SPX and TCP/IP net-
working protocols are both enabled.
"Setting up IPX (Novell) printing with Windows 95/98" on page 6 for infor-
mation.
C.2

On a Mac OS computer

Installing the Mac OS PostScript Printer Driver
If the Printer Driver cannot autoselect the printer/copier description file, when
prompted open the System Folder:Extensions:Printer Descriptions folder and
A
select the file that corresponds to your printer/copier.
Installing screen fonts
If you experience problems installing the PostScript screen fonts from the
User Software CD to the System Folder:Fonts folder, try the following:
162
Troubleshooting
Quit all applications and close all windows.
Create a new folder and name it "Uninstalled Fonts".
This folder must be located outside of the System Folder.
Move fonts that you are not using from the System Folder:Fonts folder
to the Uninstalled Fonts folder.