Troubleshooting; Power Problems - Xerox DocuColor DocuColor 4 Setup Manual

3.1
If a problem occurs with the printer/copier, determine the cause and remedy
according to the category of the problem, as follows:
If the symptom is not included in one of the above categories, or if the prob-
3
lem cannot be resolved by the prescribed procedure, turn the printer/copier
off, unplug the power cord, and contact your supplier for assistance.
Do not try to modify the printer/copier in any way, as damage could result,
causing smoke or fire.
Before cleaning or performing any other maintenance or troubleshoot-
ing, be sure to turn the printer/copier off and disconnect the power cord
from the outlet, to prevent electric shock.
3.1.1

Power Problems

Description
No power
Power is frequently inter-
rupted
72

Troubleshooting

Power problems
Copy/print quality problems
Paper transport problems
Abnormal functions
Other problems
Possible Cause
Power switch not turned on
(switch not set to I ).
Power cord not properly
plugged into the outlet.
AC mains voltage is incorrect.
Defective printer/copier
Action
Check the power switch.
Turn the power switch off, and plug
in the power cord firmly.
Verify that your AC mains voltage
matches the printer/copier require-
ment.
Turn the printer/copier off, disconnect
the power cord from the outlet, and
contact your supplier.