Appendix A Troubleshooting; Chart A-1 Troubleshooting The Start-Up Of Your Prestige; Chart A-2 Troubleshooting The Lan Led - ZyXEL Communications PRESTIGE 652H User Manual

Problems Starting Up the Prestige

Chart A-1 Troubleshooting the Start-Up of Your Prestige

PROBLEM
None of the Make sure that the Prestige's power adaptor is connected to the Prestige and plugged in to
LEDs turn on an appropriate power source. Check that the Prestige and the power source are both turned
when I turn on on.
the Prestige.
Turn the Prestige off and on.
If the error persists, you may have a hardware problem. In this case, you should contact your
vendor.
I cannot 1. Make sure the Prestige is connected to your computer's serial port.
access the
2. Make sure the communications
Prestige via
program is configured correctly.
the console
The communications software
port.
should be configured as follows:
Problems with the LAN LED
PROBLEM
The LAN LEDs do not
turn on.
Problems with the DSL LED
Troubleshooting
This chapter covers potential problems and the corresponding remedies.

Chart A-2 Troubleshooting the LAN LED

Check your Ethernet cable connections and type (refer to the Compact Guide or
Read Me First for details).
Check for faulty Ethernet cables.
Make sure your computer's Ethernet Card is working properly.
Prestige 652 Series User's Guide
Troubleshooting
CORRECTIVE ACTION
VT100 terminal emulation.
9600 bps is the default speed on leaving the factory.
Try other speeds in case the speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
CORRECTIVE ACTION
Appendix A
A-1