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14
T R O U B L E S H O O T I N G
not experience the problem after you
perform a hard reset, the problem may be
related to software you installed. See
Third-party applications for suggestions on
diagnosing third-party software issues.
1 Synchronize your smartphone with your
computer so that your smartphone
applications and info can be restored by
synchronizing again after you perform
the hard rest.
2 Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
3 Remove and reinsert the battery, and
then replace the battery cover.
4 While pressing and holding End
press and hold Power
screen wakes up.
5 When prompted, press Up
all data.
6 (Optional) Synchronize to restore your
previously synchronized info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
266
R E S E T T I N G Y O U R S M A R T P H O N E
You can also perform a hard reset using
TIP
the Default Settings application on your
smartphone. Press Home and then press
Start (left softkey). Press More (left softkey),
select Accessories, and then select Default
Settings. Enter 1234 (you do not need to
press Option) and press OK (left softkey).
Replacing the battery
Your smartphone comes with a replaceable
battery. Be sure to use a replacement
battery from Palm that is compatible with
Treo 500 models. Do not use a battery
from any earlier model of smartphone.
CAUTION
battery is replaced by an incorrect type.
Dispose of used batteries according to the
instructions.
,
until the
Be sure to dispose of your old battery in an
TIP
to erase
environmentally responsible and legal way. In
some areas, disposal in household or
business trash is prohibited. Visit palm.com/
environment for more information.
DID YOU KNOW
your info even when you remove the battery.
There is a risk of explosion if the
Your smartphone stores all
?
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