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2 Remove and reinsert the battery, and
then replace the battery cover.
3 Press and hold Power
Palm
logo appears.
®
If the phone or the Bluetooth
?
DID YOU KNOW
wireless technology feature was on before a
reset, it automatically turns on after the reset.
Performing a hard reset
A hard reset erases all personal
information, such as appointments,
contacts, and tasks, as well as programs
you have added, such as third-party
software on your smartphone. Never do a
hard reset without first trying a soft reset.
You can restore previously synchronized
information the next time you sync.
IMPORTANT
Microsoft Office Outlook
Outlook email, Calendar, Contacts, and
Tasks. You can also use a backup and
restore solution. Make sure it's an
application that's approved by Palm.
Some third-party applications do not
TIP
create a backup on your computer when you
synchronize. If you do a hard reset, you may
lose info in these applications and you need to
until the
reinstall the application on your smartphone
after the hard reset. Please contact the
application vendor to find out if your info is
®
backed up during synchronization.
DID YOU KNOW
hard reset, the source folder in My
Documents changes from Treo My
Documents to WM_your name.
DID YOU KNOW
hard reset before selling, repairing, or
recycling your smartphone so that your
information is deleted. Remember to also
remove your SIM card and any expansion card
inserted into your smartphone.
A hard reset can tell you whether a
problem stems from your smartphone or
from an application installed on it. If you do
T R O U B L E S H O O T I N G
Synchronize to restore your
data, such as
®
When you synchronize after a
?
We recommend performing a
?
R E S E T T I N G Y O U R S M A R T P H O N E
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