Check
procedure
6.1 Leakage at extraction
head
6.2 Water underneath the
machine
6 Check for leaks
and/or flow rate
while preparing a
beverage (see page
15)
6.3 Flow rate out of range
7.1 Check vibrations while
putting a plastic beaker on the
drip grid
7 Check for loud
noises or vibrations
7.2 Check vibrations on the
water tank (water is waving)
8 Perform final tests
(see page 49)
9 Perform final
cleaning (see page
62)
No trouble found during the check procedure?
Ask SEB / Krups aftersales service for further details
in order to make a decision.
Symptoms
YES a) Capsule has multiple
perforations?
NO Go to point 6.2
YES Defective pressure hoses?
NO Go to point 6.3
YES a) Fluid system is scaled?
YES b) Needle plate is blocked?
YES c) Filter of water tank
connector is blocked?
YES Coffee machine or plastic
beaker is moving around
YES Water tank is vibrating on the
machine?
SEB / Krups aftersales service contact:
Mr. François de Sevin de Bandeville
Phone: +33 (0) 2 43 08 38 28
EMail: fdesevin@groupeseb.com
End of check procedure.
T R O U B L E S H O O T I N G
Action / repair work
Service manual
Further action /
repair work
YES Perforate capsule only
once, see user manual
NO Replace extraction head
(see page 48)
YES Replace defective pres
sure hoses with clips
NO Go to point 6.4
YES Descale the fluid system
(see page 58)
NO Go to point b)
YES Deblock needle with
cleaning needle (see page 23)
and descale again (see page 58).
Replace needle plate if sealing
ring is defective.
NO Go to point c)
YES Replace filter
NO Replace pump (see page
30)
YES a) Check if drip tray and
drip grid are inserted correctly,
set it right if necessary
NO Go to point b)
YES b) Check if rubber feet are
missing, replace if necessary
NO Go to point c)
YES d) Pump is not firm in its
support, replace it (see page 30)
NO Go to point 8)
YES Pump is not firm in its
support, replace it (see page 30)
NO Go to point 8
21