Collecting Voice Messages - Avaya INDeX 9.2 User Manual

Page 20 - Voice Manager

Collecting Voice Messages

INDeX 9.2 Standard Telephone User's Guide
Check your mail regularly. The system deletes new and old
messages after set periods. You can check your mailbox from an
external phone. It must have touch tone (MF) dialling with
keys.
After entering your mailbox the Voice Manager tells you what
messages you have.
To collect voice messages:
1. Dial the Voice Manager extension number (________).
2. When answered, dial # for the message desk.
3. Dial your ID. (_____)
4. The Voice Manager tells you what messages you have.
5. Use the options below to play/action your messages.
Playing Messages
While playing messages, use the following controls.
To play messages:
• To hear the next message: Dial 3.
• To hear the previous message: Dial 1.
• To rewind the message: Dial 4.
• To fast forward the message: Dials 6.
• To hear the message details (date & time): Dial 5.
• To record a message in another mailbox: Dial 2.
Actioning Messages
While playing a message, you can action it in several ways:
To action a message:
• Dial 0 and select one of the following:
• To delete the message: Dial #.
• To copy the message to another mailbox: Dial 0 .
• To redirect the message to another mailbox: Dial 1.
• To record a reply in the senders mailbox: Dial 2.
• To call the sender: Dial 3.
• To finish actioning the message: Dial .
and your password if requested.
38DHB0002UKDJ - Issue 3 (05/2001)
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