Avaya 1400 Series Installation And Maintenance Manual
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- User manual (78 pages) ,
- Application notes (8 pages) ,
- Manual (192 pages)
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Summary of Contents for Avaya 1400 Series
- Page 1 Avaya 1400 Series Digital Deskphones ™ for Avaya Aura Communication Manager Installation and Maintenance Guide Release 1.0 16-603143 Issue 1 May 2010...
- Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support...
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Page 3: Table Of Contents
Pre-Installation Checklist ....... Assembling the 1400 Series Digital Deskphones .... - Page 4 Contents 4 Avaya 1400 Series Digital Deskphones Installation and Maintenance Guide...
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Page 5: Chapter 1: Introduction
The 1400 Series Digital Deskphones product line works with Avaya Aura Communication Manager Release 5.2 or later call servers. Intended Audience This document is intended for personnel who install and administer the 1400 Series Digital Deskphones. Document Organization The guide contains the following sections: Chapter 1: Introduction Provides an overview of this guide. -
Page 6: Other Documentation
● Communication Manager, Document Number 16-603155. Customer Support For 1400 Series Digital Deskphones support, call the Avaya support number provided to you by your Avaya representative or Avaya reseller. Information about Avaya products can be obtained at the following URL: http://www.avaya.com/support... -
Page 7: Chapter 2: 1400 Series Digital Deskphones Installation
Installation Introduction This chapter describes how to install the 1400 Series Digital Deskphones. For details about using the features provided by the telephones, see the Avaya 1400 Series Digital Deskphones User Guide for Avaya Aura™ Communication Manager, Document Number 16-603151. -
Page 8: Pre-Installation Checklist
1400 Series Digital Deskphones Installation Pre-Installation Checklist Before plugging in the 1400 Series Digital Deskphones, verify that the following requirements are met. Failure to do so prevents the telephone from working properly. Print copies of this checklist for each telephone. -
Page 9: Assembling The 1400 Series Digital Deskphones
Figure Figure 2, and Figure 3 show how to connect cords to jacks on the 1400 Series Digital Deskphones. Before installing these telephones, keep in mind the following information: All 1400 Series Digital Deskphones are powered from the switch. ●... - Page 10 1400 Series Digital Deskphones Installation Figure 1: Connection Jacks on a 1408 Digital Deskphone 10 Avaya 1400 Series Digital Deskphones Installation and Maintenance Guide...
- Page 11 Assembling the 1400 Series Digital Deskphones Figure 2: Connection Jacks on a 1416 Digital Deskphone Issue 1 May 2010...
- Page 12 Ferrite is included with DBM32. Note: The DBM32 Button module shown in the lower left corner can also be attached to Note: the telephone with the connector packaged with the module. 12 Avaya 1400 Series Digital Deskphones Installation and Maintenance Guide...
- Page 13 Assembling the 1400 Series Digital Deskphones 1. Plug one end of the modular line cord into the line jack on the 1400 Series Digital Deskphone. 2. Plug the other end of this cord into the wall jack. If you are connecting a DBM32 Button module to a 1416 telephone: 1.
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Page 14: Upgrading The Firmware For 1400 Series Digital Deskphones
Deskphones. Upgrading the Firmware on a G650 System Before performing the procedure in this section, make sure you have the following: the latest firmware for the 1400 Series Digital Deskphones. You can download the latest ● firmware from http://www.avaya.com/support. the IP address of your TFTP server ●... -
Page 15: Upgrading The Firmware On A G700/450/350 System
21. Repeat steps 19 and 20 for each station you want to upgrade. Upgrading the Firmware on a G700/450/350 System Before performing the procedure in this section, make sure you have the following: the latest firmware for the 1400 Series Digital Deskphones. You can download the latest ● firmware from http://www.avaya.com/support. - Page 16 1400 Series Digital Deskphones Installation 6. Copy the latest 1400 Series Digital Deskphones firmware that you downloaded from http:// www.avaya.com/support to your TFTP server. 7. Start your TFTP server. 8. Browse your firmware outbound and inbound file, and make sure your TFTP server is running.
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Page 17: Printing Button Labels
Printing Button Labels You can download software from www.desi.com that enables you to print button labels for the 1400 Series Digital Deskphones. To download this software, perform the following steps: 1. Using your web browser, go to http://www.desi.com. 2. Click DESI downloads. - Page 18 1400 Series Digital Deskphones Installation 18 Avaya 1400 Series Digital Deskphones Installation and Maintenance Guide...
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Page 19: Chapter 3: Administering 1400 Series Digital Deskphones
If you are adding a new extension and want to assign the next available extension ● number, use the add station next command. If you are installing the 1400 Series Digital Deskphone at an existing extension, use the ● change station nnnn command, where nnnn is the existing extension you want to modify. - Page 20 - Avaya Aura™ Communication Manager Feature Description and Implementation, Document Number 555-245-205 - Avaya Aura™ Communication Manager Screen Reference, Document Number 03-602878 7. When finished administering this extension, save your changes. 20 Avaya 1400 Series Digital Deskphones Installation and Maintenance Guide...
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Page 21: Chapter 4: Troubleshooting Guidelines
Chapter 4: Troubleshooting Guidelines Introduction This chapter describes problems that might occur during both installation and normal operation of the 1400 Series Digital Deskphones and possible ways of resolving these problems. Operational Errors and Status Messages Table 1 identifies some of the possible operational problems that you might encounter after successful installation of the 1400 Series Digital Deskphones. - Page 22 Troubleshooting Guidelines Table 1: Operational Error Conditions for 1400 Series Digital Deskphones (continued) Condition Cause/Resolution The telephone works, but the audio quality is poor, specifically: the user hears echo CAUSE: Echo from digital-to-analog conversion when speaking on a on your Avaya media server trunk.
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Page 23: Index
....button labels Connection Jacks for 1400 Series Digital Deskphones .... - Page 24 Index 24 Avaya 1400 Series Digital Deskphones Installation and Maintenance Guide...