Telephone Tones & Ringing; Night Service; Dialling Timeout; Phone Feature Passcode - Avaya INDeX 9.2 User Manual

Telephone Tones & Ringing

Night Service

Dialling Timeout

Phone Feature Passcode

38DHB0002UKDJ - Issue 3 (05/2001)
The phone uses various tones and ringing to indicate calls and other
events.
Incoming Calls:
• Repeated Double Ring: External call.
• Repeated Single Ring: Internal call.
During Calls:
• Repeated Single Pip: Another extension is about to intrude or
has intruded on your call.
Outgoing Calls:
• Continuous Tone: Number called is unobtainable or set to no
calls.
Phone locked, no external calls (or phone is barred).
• Repeated Tone: Busy number (see page 10).
• Dial Tone: Dial number.
• Repeated Single Pip: Phone on divert or no calls (see page 15).
The system takes different areas into and out of night service
automatically. It does this following timetables setup by the System
Manager. The effects of night service vary, but typically they are as
follows:
• Lines: The system directs calls to a night desk number or answer
phone extension.
• Phones: The type of calls you can make becomes more
restricted, e.g. no international or long distance calls.
After you start dialling, if you do not dial another digit for several
seconds the system assumes that you have finished dialling. The
system then ignores any further digits that you dial. By default the
timeout is 5 seconds though this can be altered.
Since it is your phone that generates the audible dialling tones, the
system's dialling timeout does not affect calls connected through the
system to services that need to hear additional MF tones (e.g. voice
mail systems, BT star services, etc).
The requirement to enter your passcode for many of the phone's
functions, indicated by a double-tone, can be switched off by the
System Manager. If this is the case then for non-voice mail functions
you can ignore instructions to enter your passcode.
Telephone Features – Page 5
INDeX 9.2 Standard Telephone User's Guide