Collecting Voice Messages - Avaya INDeX 11.0 User Manual

Collecting Voice Messages

Collecting Voice Messages
Playing Messages
Actioning Messages
INDeX 11.0 20AT Telephone User's Guide
38DHB0002UKHB Issue 1 (10/05/2004)
Check your mail regularly. The system deletes new and old messages after set
periods. You can check your mailbox from an external phone. It must have touch
tone (MF) dialling with
After entering your mailbox the Voice Manager tells you how many messages you
have.
To collect voice messages:
1. Dial the Voice Manager extension number (________).
2. When answered, dial # for the message desk.
3. Dial your ID. (_____)
4. The Voice Manager will tell you what messages you have.
5. Use the options below to play/action your messages.
While playing messages, use the following controls.
To play messages:
To hear the next message:
To hear the previous message:
To rewind the message:
To fast forward the message:
To hear the message details (date & time):
To record a message in another mailbox:
While playing a message, you can action it in several ways:
To action a message:
Dial 0 and select one of the following:
To delete the message:
To copy the message to another mailbox:
To redirect the message to another mailbox: Dial 1.
To record a reply in the senders mailbox:
To call the sender:
To finish actioning the message:
and # keys.
and your password if requested.
Voice Manager – Page 23
Dial 3.
Dial 1.
Dial 4.
Dial 6.
Dial 5.
Dial 2.
Dial #.
Dial 0 .
Dial 2.
Dial 3.
Dial .
Voice Manager – Page 23
Collecting Voice Messages