Character Is Not Recognized Correctly; Cannot Solve Problems In The Scanned Image - Epson ES-C380W User Manual

Solving Problems
❏ Depending on the original, the area of the original may not be detected correctly when using the Auto Detect
feature. Select the appropriate size of the original from the Document Size list.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button.
In Epson Scan 2, click the Main Settings tab, and then click Document Size.
Note:
If the size of the original you want to scan is not on the list, select Customize, and then create the size manually.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings
tab > Scan Settings button.
In Epson Scan 2, click the Main Settings tab, and then click Customize in Document Size.

Character is not Recognized Correctly

Check the following to increase the recognition rate of OCR (Optical Character Recognition).
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied many times
❏ Originals received by fax (at low resolutions)
❏ Originals with tightly spaced characters or line spacing
❏ Originals with ruled lines or underlined text
❏ Originals with hand-written text
❏ Originals with creases or wrinkles
❏ Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as
possible.
❏ When saving to Microsoft® Office or Searchable PDF files, check that the correct languages are selected.
Check the Language on the Save Settings screen.
❏ If you have set Image Type to Color or Grayscale in Epson Scan 2, try adjusting the Text Enhancement setting.
In Epson ScanSmart, click the Settings button > Scanner Settings tab > Scan Settings to open the Epson Scan 2
screen. On the Epson Scan 2 screen, click the Advanced Settings tab > Text Enhancement > Settings, and then
select Emphasize light letters for OCR as the Mode.
Note:
You need the EPSON Scan OCR component to save as a Searchable PDF. This is installed automatically when you set up
the scanner using the installer.

Cannot Solve Problems in the Scanned Image

If you have tried all of the solutions and have not solved the problem, initialize the scanner driver (Epson Scan 2)
settings using Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner software.
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Scanned Image Problems
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Cannot Solve Problems in the Scanned Image
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