Paper Protection Does Not Work Correctly; The Originals Get Dirty; Scanning Speed Slows Down When Scanning Continuously - Epson ES-C380W User Manual

Solving Problems
❏ Check the number of sheets scanned by the pickup roller. If the number of scans exceeds the pickup roller's
service life (50,000 sheets), replace the roller assembly kit with a new one.
Even if the number of scans does not exceed the pickup roller's service life, we recommend replacing the roller
assembly kit with a new one if the surface of the roller is worn out.
"Replacing the Roller Assembly Kit" on page 182
Note:
You can check the number of scans by the pickup roller on the control panel or in the Epson Scan 2 Utility.
To check from the control panel, tap Scanner Maintenance > Roller Replacement on the Home screen, and then check the
number of scans displayed in Roller Replacement.
To check from the Epson Scan 2 Utility, start the Epson Scan 2 Utility, click the Counter tab, and then check the Number of
Scans in Roller Assembly Kit.
Related Information
"Types of Originals that Require Attention" on page 52
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"Loading Batches of Originals with Different Paper Types and Sizes" on page 93
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"Preparing to Scan from the Control Panel (the Scan to Features)" on page 99
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"Cleaning Inside the Scanner" on page 174
&
"Multiple Originals Are Fed (Double Feed)" on page 209
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"Paper Protection Does not Work Correctly" on page 217
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Paper Protection Does not Work Correctly

Depending on the original and the level you set, this feature may not work correctly.
❏ If false positives occur frequently, try lowering the level.
❏ If your original is damaged, check that this feature is enabled. If it is already enabled, increase the level of
protection for the feature.
Related Information
"Scanner Settings" on page 161
&
"Removing Jammed Originals from the Scanner" on page 210
&

The Originals Get Dirty

Clean the inside of the scanner.
Related Information
"Cleaning Inside the Scanner" on page 174
&

Scanning Speed Slows Down when Scanning Continuously

When scanning continuously using the ADF, scanning slows down to prevent the scanner mechanism from
overheating and being damaged. However, you can continue scanning.
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Paper Feeding Problems
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Scanning Speed Slows Down when Scanning Continuously
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