Troubleshooting > Troubleshooting
The color toner is empty
If you want to continue printing in black and white, follow these steps:
Black and white printing is possible temporarily.
1
[System Menu / Counter] key > [DeviceSettings] > [Toner Settings]
2
[Color Toner Empty Action] > [Print in Black & White]
NOTE
This setting is not valid when the optional Fiery Controller is installed.
Remote Operation
This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by
accessing operation panel of the machine at remote using browser and VNC software.
Executing Remote Operation from Browser
The supported Browser is as follows. We recommend the latest version of browser to use Remote Operation.
• Google Chrome (Version 21.0 or later)
• Microsoft Edge
• Mozilla Firefox (Version 14.0 or later)
• Safari (Version 5.0 or later)
This section describes the procedure for performing remote operations from Command Center RX using Google
Chrome.
NOTE
To execute Remote Operation using other browsers, refer to the following:
➡
Command Center RX User Guide
1
Display the screen
1
[System Menu / Counter] key > [NetworkSettings] > "Network Settings" [Protocol Settings]
2
Set [Enhanced VNC (RFB) over TLS] to On.
➡
Protocol Settings (page 483)
NOTE
You can configure the protocol settings using Command Center RX.
➡
Command Center RX User Guide
645