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Troubleshooting
Some parts of the print image
are not clear.
The color of the printout is dif-
ferent from the color on the
computer's display.
The image is printed in the
wrong orientation.
The control panel error message
stays on after removing the mis-
4
fed paper.
The print image is not clear.
The print side of the page is a
hazy gray.
The printed image is different
from the image on the computer.
The printer does not print at
1200dpi, even if 1200dpi resolu-
tion is selected.
There are color differences in
the color documents.
Note
❒ If the problem cannot be solved, contact your sales or service representative.
52
Status
Make the image density darker.
To adjust the image density, press { { { { Menu} } } } on the control pan-
el, and select Image Density from the Maintenance menu.
The toner based color settings with the printer driver causes
a drastic change in printout color.
Changing the color settings with the printer driver causes a
drastic change in printout color.
The feed direction you selected and the orientation selected
in Layout of the printer driver might not be the same. Make
the proper settings.
Open the front cover of the printer, and then close it.
Due to a sudden change in temperature, condensation might
appear inside the printer, reducing print quality. If this oc-
curs, when you move the printer from a cold room to a
warmer room, do not use the printer until it acclimatizes to
the temperature.
Adjust the image density.
To adjust the image density, press { { { { Menu} } } } , and select Image
Density from the Maintenance menu.
See p.19 "Cleaning and Adjusting the Printer".
If paper is curled, correct it.
Curled or folded paper might cause a hazy gray print. Curl-
ing often occurs on postcards, so be sure to correct it before
printing.
When you use some functions, such as enlargement and re-
duction, the layout of the image might be different from that
displayed in the computer display.
You might have selected to replace True Type fonts with
printer fonts in the printing process.
To print an image similar to the image on the computer,
make the settings to print out True Type fonts as an image.
Printing at 1200dpi uses much memory. Therefore, depend-
ing on the memory capacity, you may not be able to print at
1200dpi. Either add memory to the printer, or reduce the size
of data to be printed.
Press { { { { Menu} } } } , and select "Color Regist." from the "Mainte-
nance" menu.
See p.19 "Cleaning and Adjusting the Printer".
Possible Causes, Descriptions, and Solutions
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