Page 1 Operating Instructions Printer Reference Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
Page 2 Two kinds of size notation are employed in this manual. With this machine refer to the metric version. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.
Page 3 Trademarks ® ® ® Microsoft , Windows , and Windows NT are registered trademarks of Mi- crosoft Corporation in the United States and/or other countries. ® ® ® Adobe , PostScript and Acrobat are registered trademarks of Adobe System Incorporated. ®...
Page 4 Safety Information When using your equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to...
Page 5 R WARNING: • Connect the power cord directly into a wall outlet and never use an ex- tension cord. • Confirm that the wall outlet is near the machine and freely accessible, so that in event of an emergency, it can be unplugged easily. •...
Page 6 R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
Page 7 ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency. The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental is- sues, such as global warming.
Page 8 Manuals for This Printer There are five manuals that separately describe the procedures for the installa- tion of a printer and for the operation and maintenance of the printer and its op- tional equipment. To enhance safe and efficient operation of your printer, all users should read and follow the instructions contained in the following manuals.
Page 9 How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
Page 10: Table Of Contents
TABLE OF CONTENTS 1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties .......... 1 Windows 95/98/Me - Accessing the Printer Properties ......... 1 Windows 2000 - Accessing the Printer Properties ........2 Windows NT 4.0 - Accessing the Printer Properties ........
Page 11 4. Troubleshooting Error & Status Messages on the Operation Panel........ 41 Getting Printer Information over the Network ..........48 Printer Does Not Print ................57 Other Printing Problems ................. 61 Removing Misfed Paper................64 When "Misfeed: A" Appears ................ 64 When "Misfeed: B"...
Page 12 6. Using the Operation Panel Menu Chart....................93 Accessing the Main Menu............... 95 Making Printer Settings with the Operation Panel ....... 96 Sample Print Menu .................. 97 Sample Print Parameters ................97 Locked Print Menu .................. 98 Locked Print Parameters................98 Job Control Menu ..................
Page 13: Setting Up The Printer Driver And Canceling A Print Job
1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties Windows 95/98/Me - Accessing the Printer Properties There are two methods you can use to open the Printer Properties. Changing default printer settings To make the printer default settings, first open the Printer Properties from the [Printers] window.
Page 14: Windows 2000 - Accessing The Printer Properties
Setting Up the Printer Driver and Canceling a Print Job Make any settings you require and click [OK]. Click [OK] to start printing. Windows 2000 - Accessing the Printer Properties Changing default printer settings - Printer Properties Limitation ❒ Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis- sion by default.
Page 15: Windows Nt 4.0 - Accessing The Printer Properties
PCL 6/5e - Accessing the Printer Properties Making printer settings from an application To make the printer settings for a specific application, open the Printing Prefer- ences Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. Note ❒...
Page 16 Setting Up the Printer Driver and Canceling a Print Job Changing default printer settings – Default Document Properties Limitation ❒ Changing the printer settings requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control permission by default.
Page 17: Postscript - Setting Up For Printing
PostScript - Setting Up for Printing PostScript - Setting Up for Printing Windows 95/98/Me - Accessing the Printer Properties There are two methods you can use to open the Printer Properties. Changing default printer settings To change the default printer settings, first open the Printer Properties from the [Printers] window.
Page 18: Windows 2000 - Accessing The Printer Properties
Setting Up the Printer Driver and Canceling a Print Job Windows 2000 - Accessing the Printer Properties Changing default printer settings - Printer Properties Limitation ❒ Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis- sion by default.
Page 19: Windows Nt 4.0 - Accessing The Printer Properties
PostScript - Setting Up for Printing Making printer settings from an application To make the printer settings for a specific application, open the Printing Prefer- ences Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. Note ❒...
Page 20 Setting Up the Printer Driver and Canceling a Print Job Changing default printer settings - Default Document Properties Limitation ❒ Changing the printer settings requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control permission by default.
Page 21: Macintosh - Setting Up For Printing
PostScript - Setting Up for Printing Macintosh - Setting Up for Printing Making paper settings from an application Open the file you want to print. On the [File] menu, click [Page Setup]. [AdobePS Page Setup] appears. Confirm that the printer you want to use is shown in the [Format for:] box. Note ❒...
Page 22: Canceling A Print Job
Setting Up the Printer Driver and Canceling a Print Job Canceling a Print Job Windows 95/98/Me - Canceling a Print Job Double-click the printer icon on the taskbar. This opens a window that shows all the print jobs that are currently queued for printing.
Page 23: Windows Nt 4.0 - Canceling A Print Job
Canceling a Print Job Press { { { { Job Reset} } } } on the operation panel. A message appears on the panel display indicating that the print job is being canceled. Important ❒ When the printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.
Page 24: Macintosh - Canceling A Print Job
Setting Up the Printer Driver and Canceling a Print Job Macintosh - Canceling a Print Job Double-click the printer icon on the desk top. This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel. Click the name of the job you want to cancel.
Page 25: Uninstalling The Printer Driver And Software
2. Uninstalling the Printer Driver and Software Uninstalling the PCL 6/5e Printer Driver This section describes how to uninstall the PCL printer driver. The actual proce- dure may differ depending on the operating system. Follow the appropriate procedure below. Windows 95/98/Me - Uninstalling the PCL 6/5e Printer Driver Close all the applications that are currently running.
Page 26: Windows Nt 4.0 - Uninstalling The Pcl 6/5E Printer Driver
Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver Limitation ❒ Uninstalling a printer driver requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission.
Page 27: Uninstalling The Postscript Printer Driver
Uninstalling the PostScript Printer Driver Uninstalling the PostScript Printer Driver This section describes how to uninstall the PostScript printer driver. The actual procedure may differ depending on the operating system. Follow the appropriate procedure below. Windows 95/98/Me - Uninstalling the PostScript Printer Driver Close all applications that are currently running.
Page 28: Windows Nt 4.0 - Uninstalling The Postscript Printer Driver
Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the PostScript Printer Driver Limitation ❒ Uninstalling a printer driver requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission.
Page 29: Paper And Other Media
3. Paper and Other Media Paper and Other Media Supported by This Printer Paper Types and Sizes This section describes the type, size, feed direction, and maximum amount of pa- per that can be loaded into each paper tray in this printer. Important ❒...
Page 30 Paper and Other Media ❖ ❖ ❖ ❖ Input paper sizes and paper feed directions supported by each paper tray (Metric version) 297 × 420 ✩ ✩ ❍ 257 × 364 ❍ B4 JIS 210 × 297 ✩ ✩ ❍ 297 ×...
Page 31 Paper and Other Media Supported by This Printer  ❍* Custom Size (PCL 6/PS only) 267 × 390 ❍ 195 × 267 ❍ 267 × 195 ❍ • ❍ means that the size is supported and should be selected the paper size us- ing the operation panel.
Page 32 Paper and Other Media ❖ ❖ ❖ ❖ Input paper sizes and paper feed directions supported by each paper tray (Inch version) 11" × 17" ✩ ✩ ❍ Double Letter ✩ ✩ ❍ " × 14" Legal ✩ ✩ ❍ "...
Page 33 Paper and Other Media Supported by This Printer ❍ " × 7 Monarch Env "  ❍* Custom Size (PCL 6/PS only) 10.51" × 15.35" ❍ 7.68" × 10.51" ❍ 10.51" × 7.68" ❍ • ❍ means that the size is supported and should be selected the paper size us- ing the operation panel.
Page 34 Paper and Other Media ❖ ❖ ❖ ❖ Output paper sizes and paper feed directions supported by each tray (Metric version) 297 × 420 ❍ ❍ ❍ ❍ ❍ ❍ ❍ 257 × 364 ❍ ❍ ❍ ❍ ❍ ❍ ❍...
Page 35 Paper and Other Media Supported by This Printer  ❍* Custom Size (PCL 6/PS only) 267 × 390 ❍ ❍ ❍ ❍ 195 × 267 ❍ ❍ ❍ ❍ 267 × 195 ❍ ❍ ❍ ❍ • ❍ means that the size is supported. •...
Page 36 Paper and Other Media ❖ ❖ ❖ ❖ Output paper sizes and paper feed directions supported by each tray (Inch version) 11" × 17" ❍ ❍ ❍ ❍ ❍ ❍ ❍ Double Letter ❍ ❍ ❍ ❍ ❍ ❍ ❍ "...
Page 37 Paper and Other Media Supported by This Printer ❍ " × 7 Monarch Env "  ❍* Custom Size (PCL 6/PS only) 10.51" × 15.35" ❍ ❍ ❍ ❍ 7.68" × 10.51" ❍ ❍ ❍ ❍ 10.51" × 7.68" ❍ ❍...
Page 38: Paper Recommendations
Paper and Other Media Paper Recommendations Note the following suggestions when handling or selecting paper used with this printer. Loading paper • Use only the recommended paper types. Print quality cannot be guaranteed if other paper types are used. • Do not use paper that has already been printed onto by other printers. •...
Page 39 Paper and Other Media Supported by This Printer ❖ ❖ ❖ ❖ OHP Transparencies • If you load OHP transparencies into tray 2, switch the lever inside of the paper tray to "Non-Standard Paper" mode. ⇒ P.34 “Loading Thick Paper, Envelopes or OHP Transparencies”...
Page 40 Paper and Other Media • Load only one size and type of envelope at a time. • Before loading envelopes, flatten the leading edges (sides being fed into the printer) of them by running a pencil or ruler across them. •...
Page 41 Paper and Other Media Supported by This Printer • Coated paper • Special paper, such as thermal paper, aluminum foil, carbon paper and con- ductive paper • Heavily textured paper • Glued paper • OHP transparencies for color printing • OHP transparencies for ink-jet printers •...
Page 42: Printable Area
Paper and Other Media Printable Area The following shows the printable area for this printer. Be sure to set the print margins correctly. 4.2 mm ( 1/6" ) 4.2 mm ( 1/6" ) 4.2 mm ( 1/6" ) 4.2 mm ( 1/6"...
Page 43: Loading Paper And Other Media
Loading Paper and Other Media Loading Paper and Other Media Align all four sides of the paper Loading Paper in the Paper stack, and load it into the tray. Tray This section describes instructions for loading paper whose size and feed di- rection is already set in the standard paper tray and optional PS440.
Page 44: Changing The Paper Tray Size
Paper and Other Media Slide the side paper guide wide Changing the Paper Tray Size open (B) by pressing the release lever of the side guide (A). Reference For more information about the size and feed direction of paper that can be set in the tray, see P.17 “Paper Types and Sizes”.
Page 45 Loading Paper and Other Media Important Set the paper guide lock to the ❒ Do not stack paper over the lim- “locked” position. it mark. ❒ When you set thick paper in tray 2, do not stack paper above the lower limit mark (A) of tray 2.
Page 46: Loading Thick Paper, Envelopes Or Ohp Transparencies
Paper and Other Media Important Change the lever on the paper ❒ Confirm that the setting of the size dial of the tray 2 (A) to "Non- Standard Paper” mode. paper size dial matches the pa- per size and feed direction of A yellow line appears under the the paper in the tray.
Page 47: Loading Paper In Ps420 (Paper Feed Unit)
Loading Paper and Other Media Important Loading Paper in PS420 ❒ Align the paper so that the left (Paper Feed Unit) stack is flush with the left side, and the right stack is flush with This section describes instructions to the right side.
Page 48: Loading Paper In Bypass Tray Type 270
Paper and Other Media Lift the paper guide lever (A). Loading Paper in Bypass Tray Type 270 Note ❒ Paper sizes supported by the by- pass tray are approximately 90 - 297 mm (Metric version) or 3.54" - 11.69" (Inch version) in width, and approximately 148 - 432 mm (Met- ric version) or 5.83"...
Page 49 Loading Paper and Other Media Note Reference ❒ Do not stack paper over the lim- For more information about it mark. If you do, skew images configuring the bypass tray or paper misfeeds might occur. with the printer driver, see the printer driver Help.
Page 50: Specifying A Custom Paper Size For The Bypass Tray
Paper and Other Media F Press { { { { Enter #} } } } . Specifying a Custom Paper The following message appears Size for the Bypass Tray on the panel display. Bypass Size: Important Standard Size ❒ The paper size selected with the printer driver overrides the one se- G Press { { { { Enter #} } } } .
Page 51 Loading Paper and Other Media Press { { { { Enter #} } } } . Note ❒ You can change the size unit us- The following message appears on ing the operation panel, see P.99 the panel display. “Job Control Menu”. ❒...
Page 52 Paper and Other Media...
Page 53: Troubleshooting
4. Troubleshooting Error & Status Messages on the Operation Panel Messages Description Comments Add Staples The stapler is empty. Replace the staple refill with a new one. ⇒ P.71 “Adding Sta- ples” Install a new toner bottle. ⇒ Add Toner The printer is out of toner.
Page 54 Troubleshooting Messages Description Comments Energy Saver 2 In Energy Saver 2 mode. Press an operation panel key or send a job from the comput- er to wake the printer up. Error 1 An error with the optional Turn the printer power off and RAM has occurred.
Page 55 Error & Status Messages on the Operation Panel Messages Description Comments Error 30724 Tray 3 cannot be used. Use another tray to print. Con- tact your sales or service rep- resentative. Error 30725 Tray 4 cannot be used. Use another tray to print. Con- tact your sales or service rep- resentative.
Page 56 Troubleshooting Messages Description Comments Load Bypass The bypass tray is out of pa- Load paper of the indicated per. paper size into the bypass tray. xx : Paper Size The paper size specified with Press {Form Feed}. the printer driver differs from If there is paper in the bypass the paper size specified with tray, the printer starts print-...
Page 57 Error & Status Messages on the Operation Panel Messages Description Comments No Files Exist There is no sample print file To confirm whether the sam- on the printer hard disk. ple print file was sent to the printer correctly, see P.85 “Sample Print”.
Page 58 Troubleshooting Messages Description Comments Remove Paper There is still paper in AD380 Remove paper from AD380 (duplex unit). (duplex unit). from Duplex Unit Remove Paper There is paper in the stack unit Remove paper from the stack of the finisher. unit of the finisher.
Page 59 Error & Status Messages on the Operation Panel Messages Description Comments Replace It is time to replace Photo Con- Replace Photo Conductor Unit Type 320. ⇒ P.77 “Replacing ductor Unit Type 320. the Photoconductor Unit” Reset Duplex AD380 (duplex unit) is not set Set AD380 (duplex unit) cor- correctly.
Page 60: Getting Printer Information Over The Network
Troubleshooting Getting Printer Information over the Network Printer current status You can check the printer's current status using telnet. ❖ ❖ ❖ ❖ UNIX Use the lpq command or stat parameter of rsh, rcp, or ftp. ❖ ❖ ❖ ❖ telnet Use status command.
Page 61 Error & Status Messages on the Operation Panel Messages Description Comments Cls. Interchange Unit Cover The interchange unit cover is Close the interchange unit open. cover. Energy Saver 1 In Energy Saver 1 mode. Press an operation panel key or send a job from the comput- er to wake the printer up.
Page 62 Troubleshooting Messages Description Comments Press {Job Reset}. Contact Error 40724 Tray 3 cannot be used. your sales or service represen- tative. Press {Job Reset}. Contact Error 40725 Tray 4 cannot be used. your sales or service represen- tative. Press {Job Reset}. Contact Error 40740 The staple tray of the finisher cannot be used.
Page 63 Error & Status Messages on the Operation Panel Messages Description Comments Low On Toner The toner bottle is almost Prepare a new toner bottle. If empty. the image density is too light, replace the old toner bottle with a new one. ⇒ P.75 “Re- placing the Toner Bottle”...
Page 64 Troubleshooting Messages Description Comments Remove Paper from Staple There is paper in the stack unit Remove paper from the stack Tray of the finisher. unit of the finisher. Important ❒ Remove the paper from the output tray before it be- comes full.
Page 65 Error & Status Messages on the Operation Panel Messages Description Comments Reset Duplex Unit Correctly AD380 (duplex unit) is not set Set AD380 (duplex unit) cor- correctly. rectly. Reset Fusing Unit Correctly There is no fusing unit, or the Install the fusing unit proper- fusing unit is not installed ly.
Page 66 Troubleshooting Printer configuration You can check the printer's current status using telnet. ❖ ❖ ❖ ❖ UNIX Use the info parameter of rsh, rcp, or ftp. ❖ ❖ ❖ ❖ telnet Use the info command. Note ❒ “*” (asterisk) prefixes the current setting. ❒...
Page 67 Error & Status Messages on the Operation Panel ❖ ❖ ❖ ❖ *2 Input Tray: Page Size Paper size Description A3(297x420) A3 (short-edge feed direction) A4(297x210) A4 (long-edge feed direction) A4(297x210) A4 (short-edge feed direction) A5(210x148) A5 (long-edge feed direction) A5(148x210) A5 (short-edge feed direction) A6(105x148)
Page 68 Troubleshooting ❖ ❖ ❖ ❖ *3 Input Tray: Status Status Description  Normal PaperEnd There is no paper in the paper tray NoTray There is no paper tray Error Other error ❖ ❖ ❖ ❖ *4 Output Tray: Name Name Description Standard Tray Standard tray...
Page 69: Printer Does Not Print
Printer Does Not Print Printer Does Not Print Possible Cause Solutions Is the power on? If not, confirm that the power cord is securely plugged into the power outlet and the printer. Turn on the printer power. For more information about the settings, see the Setup Guide. If not, press {On Line} to make it light up.
Page 70 Troubleshooting Possible Cause Solutions ❖ ❖ ❖ ❖ Windows 95/98/Me If you print using the Post- Script driver on a network, On the [PostScript] tab of the Printer Properties, click [Advanced] data is received by the and then clear both [Send CTRL+D before job] and [Send CTRL+D printer, but is not printed.
Page 71 Printer Does Not Print Possible Cause Solutions If you print using the Post- The data is cleared when the Job Timeout period is exceeded. Script driver, printing ❖ ❖ ❖ ❖ Windows 95/98/Me does not start or is inter- rupted. Set a longer [Job Timeout] period with the [PostScript] tab of the Printer Properties.
Page 72 Troubleshooting Possible Cause Solutions Is the Data In indicator If the Data In indicator stays off, data is not being sent to the print- blinking or lit after starting er, or the printer may be resetting the print job because there was the print job when using a long delay in receiving the data from the computer.
Page 73: Other Printing Problems
Other Printing Problems Other Printing Problems Status Possible Causes, Descriptions, and Solutions Adjust the image density correctly. ⇒ P.93 “Using the Opera- The area on the page that should be white or free of toner is a tion Panel” hazy gray. The edge of the paper is hazy If paper is curled, correct it.
Page 74 Troubleshooting Status Possible Causes, Descriptions, and Solutions Paper misfeeds occur frequent- Check the paper size settings. The size selected with the pa- per size dial might be different from the actual paper size. Make the correct dial setting. ⇒ P.31 “Loading Paper and Other Media”...
Page 75 Other Printing Problems Status Possible Causes, Descriptions, and Solutions The output from the finisher is A paper misfeed may have occurred because of curled paper curled and a paper misfeed has in the output tray. If the paper output is curled, remove the occurred with the finisher.
Page 76: Removing Misfed Paper
Troubleshooting Removing Misfed Paper When a paper misfeed occurs, an er- • Confirm that the paper tray ror message appears on the panel dis- guides are set in place. play. The procedure you should • Confirm that the top of the stack follow to remove the misfed paper is not higher than the limit mark depends on the location of the mis-...
Page 77: When "Misfeed: B" Appears
Removing Misfed Paper Close lower right cover 1. Remove the misfed paper from inside of the right cover. Note ❒ Close the cover by pushing the center area of the cover. When "Misfeed: B" Appears Open the duplex unit by lifting the catch.
Page 78: When "Misfeed: C" Appears
Troubleshooting When the interchange unit is installed When "Misfeed: C" Appears Open the duplex unit by lifting When the interchange unit is not installed the catch. Open the right cover by lifting the catch. ZAEP331E Open the right cover by lifting the catch (A), and open the upper ZAEP140E cover of the interchange unit by...
Page 79: When "Misfeed: D" Appears
Removing Misfed Paper If the misfed paper was not re- When "Misfeed: D" Appears moved in step C, open the upper cover of the bridge unit (A), and Open the duplex unit by lifting remove the misfed paper (B). the catch. ZAEY070E ZAEP331E Close the upper cover of the...
Page 80: When "Remove Misfeed From Mailbox" Appears
Troubleshooting When "Remove Misfeed from When "Remove Misfeed From Mailbox" Appears Finisher" Appears Open the cover of the mailbox. SR510 (500–sheet finisher) Remove the misfed paper inside of the finisher tray. ZAEH090E Remove the misfed paper. ZDEY010E If the misfed paper was not re- moved in step A, open the upper cover of the finisher (A) and re- move the misfed paper (B).
Page 81: When "Misfeed: Y" Appears
Removing Misfed Paper If the misfed paper was not re- SR720 (1000–sheet finisher) moved in step C, open the front cover of the finisher (A), and re- Remove the misfed paper inside move the misfed paper (B). of the finisher tray. ZAEY130E ZAEY110E Close the front cover of the finish-...
Page 82: When "Remove Misfeed From Duplex Unit" Appears
Troubleshooting Close cover Z2, and then cover Z1. When "Remove Misfeed from Duplex Unit" Appears Close the duplex unit. Open the duplex unit by lifting the catch. ZAEP331E While lifting the lever, lift cover Z1 (A), and remove the misfed paper (B).
Page 83: Adding Staples
Adding Staples Adding Staples When “Add Staples” appears on the SR720 (1000–sheet finisher) panel display, the staples have run out. Follows these steps to add a new A Open the front cover of the fin- staple refill. isher. Note ❒ After adding the staple refill, sta- ples might not be ejected for the first few times.
Page 84 Troubleshooting Align the arrows on the new refill SR510 (500–sheet finisher) case and the cartridge, and push A Reinstall the new refill case in until it cartridge. clicks. should click into place. ZAEH191E ZDEX031E B Close the rear cover of the fin- Note isher.
Page 85: Removing Jammed Staples
Removing Jammed Staples Removing Jammed Staples If staples do not eject properly, they SR720 (1000–sheet finisher) might be jammed. A Open the front cover of the fin- Note isher. ❒ Staples might jam because of curled paper. In this case, try turn- ing the paper over in the tray.
Page 86 Troubleshooting Remove the jammed staples. SR720 (1000–sheet finisher) A Reinstall cartridge. should click into place. ZAEH211E Close the face plate of the car- tridge. ZAEH192E B Close the front cover of the fin- Reinstall the cartridge. isher. SR510 (500–sheet finisher) A Reinstall cartridge.
Page 87: Replacing The Toner Bottle
Replacing the Toner Bottle Replacing the Toner Bottle R WARNING: Open the front cover. • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site.
Page 88 Troubleshooting Release the green lever and gen- Put the toner bottle on the printer tly slide the toner holder out until side of the toner holder (A), then it stops. push its head downwards to lock it in place (B). Important ❒...
Page 89: Replacing The Photoconductor Unit
Replacing the Photoconductor Unit Replacing the Photoconductor Unit Preparation If the duplex unit is installed, open the duplex unit by lifting The photoconductor unit comes the catch. with the supplies required to maintain the printer. If “Replace PCU” appears on the panel display, replace the photo- conductor unit.
Page 90 Troubleshooting While pressing the green button, Put the photoconductor unit re- moved in step F into the plastic slide the photoconductor unit out bag emptied in step G, keeping until it stops. the unit at the same angle as when it was installed.
Page 91 Replacing the Photoconductor Unit Push the unit into the printer unit Close the front cover. it clicks into place. ZAEM380E ZAEM370E If the duplex unit is installed, Remove the red sheet from the close the duplex unit . photoconductor unit and remove the two pieces of tape.
Page 92: Cleaning The Paper Feed Roller
Troubleshooting Cleaning the Paper Feed Roller If the paper feed rollers are dirtied by Raise slightly and pull the green powdered paper, paper might not lever attached to the paper feed feed correctly, or misfeeds might oc- rollers inside the printer on the cur.
Page 93 Cleaning the Paper Feed Roller Insert the projection of the paper Hold tray 2 (with a lever on the feed roller into the hole (A). paper size dial) with both hands, While pulling the roller, insert and slide it slowly into the second the roller into the rear shaft (B).
Page 94: Cleaning The Friction Pad
Troubleshooting Cleaning the Friction Pad If the friction pads are dirty, multiple feeds or misfeeds might occur. In this case, clean the friction pads of the each tray. Follow these steps to clean the friction pad of standard tray 2. Slide tray 2 out until it stops.
Page 95: Cleaning The Pad Inside Of The Tray
Cleaning the Pad inside of the Tray Cleaning the Pad inside of the Tray If the pad inside of the tray is dirty , If PS440 (paper feed unit) is in- multiple feeds might occur when the stalled, clean the pad inside of tray is nearly empty.
Page 96: Cleaning The Registration Roller
Troubleshooting Cleaning the Registration Roller If you replace the maintenance kit, Open the right cover by lifting the clean the registration roller inside the catch. printer. R CAUTION: • The inside of the machine be- comes very hot. Do not touch the parts with a label indicating a "hot surface".
Page 97: Sample Print/Locked Print
5. Sample Print/Locked Print Sample Print Use this function to print only the first Printing a Sample Print File set of a multiple-set print job. The re- maining sets are saved on the option- The following procedure describes al hard disk in the printer. The saved how to print a sample print file with job can be printed or canceled from the PCL printer driver.
Page 98: Deleting A Sample Print File
Sample Print/Locked Print Press { { { { U U U U } } } } or { { { { T T T T } } } } to set the num- Check the output to confirm whether the settings are accept- ber of sets.
Page 99: Checking The Error Log
Sample Print Press { { { { T T T T } } } } or { { { { U U U U } } } } until “ Delete Checking the Error Log File ” appears, and then press { { { { Enter #} } } } .
Page 100: Locked Print
Sample Print/Locked Print Locked Print Use this function to maintain privacy Printing a Locked Print File when printing confidential. Docu- ments will not be printed out auto- The following procedure describes m a t i c a l ly u n l e s s a pa s s w o r d i s how to print a locked print file with entered using the operation panel af- the PCL printer driver.
Page 101 Locked Print B Press { { { { Enter #} } } } . Start printing from the applica- The leftmost digit is shown “*” tion's print dialog box. and the next digit appears. The locked print job is sent to the printer.
Page 102: Deleting A Locked Print File
Sample Print/Locked Print B Press { { { { Enter #} } } } . Deleting a Locked Print File The leftmost digit is shown as “*” and the next digit appears. Press { { { { Menu} } } } . Password: The following message appears on [*0--]...
Page 103: Checking The Error Log
Locked Print Checking the Error Log Press { { { { Menu} } } } . The following message appears on the panel display. Main Menu: Sample Print Press { { { { T T T T } } } } or { { { { U U U U } } } } to display "Locked Print", and then press { { { { Enter #} } } } .
Page 104 Sample Print/Locked Print...
Page 105: Using The Operation Panel
6. Using the Operation Panel Menu Chart This section describes how to change the default settings of your printer and provides information on the parameters included in each menu. Category Function Menu Sample Print Print File ⇒ P.97 “Sample Print Delete File Menu”...
Page 106 Using the Operation Panel Category Function Menu Network Setup IP Address ⇒ P.106 “Network Set- Subnet Mask up Menu” Gateway Address Access Control Access Mask Network Boot Frame Type(NW) ActiveProtocols Ethernet Maintenance Restart Printer ⇒ P.108 “Maintenance Menu Reset Menu” Hex Dump Registration List Print...
Page 107: Accessing The Main Menu
Accessing the Main Menu Accessing the Main Menu Take the printer offline. Press {Menu} to display the “Main Menu” on the panel display. The “Main Menu” has the following seven menus, which can be displayed one by one using {T T T T } or {U U U U }. •...
Page 108: Making Printer Settings With The Operation Panel
Using the Operation Panel Making Printer Settings with the Operation Panel Press { { { { Menu} } } } . The “Main Menu” appears. Search for the desired menu with { { { { T T T T } } } } or { { { { U U U U } } } } . The desired menu appears.
Page 109: Sample Print Menu
Sample Print Menu Sample Print Menu There are three menus under the “Sample Print” menu. • Print File • Delete File • Error File(s) Reference For more information about sample print, see P.85 “Sample Print”. Sample Print Parameters ❖ ❖ ❖ ❖ Sample Print Menu Description Print File...
Page 110: Locked Print Menu
Using the Operation Panel Locked Print Menu There are three menus under the “Locked Print” menu. • Print File • Delete File • Error File(s) Reference For more information about locked print, see P.88 “Locked Print”. Locked Print Parameters ❖ ❖ ❖ ❖ Locked Print Menu Description Print File...
Page 111: Job Control Menu
Job Control Menu Job Control Menu There are six menus under the “Job Control” menu. • Paper Input • Duplex • Output Tray • Print Quality • System • PCL Menu Job Control Parameters ❖ ❖ ❖ ❖ Paper Input Menu Description Tray Priority...
Page 112 Using the Operation Panel ❖ ❖ ❖ ❖ Paper Input Menu Description Tray Paper Size Select paper sizes not indicated on the paper size dials of tray 1, tray 2, tray 3 and tray 4 have. When you select the sizes that are not indicated on the paper size dial of tray 1, tray 2, tray 3 or tray 4, you should set the dial to “p”...
Page 113 Job Control Menu ❖ ❖ ❖ ❖ Paper Input Menu Description Paper Type You can select the type of the paper in tray 1, tray 2, tray 3, tray 4. If you want to select the paper type, do not select the auto tray se- lect setting with the printer driver.
Page 114 Using the Operation Panel ❖ ❖ ❖ ❖ Print Quality Menu Description Edge Smoothing You can select whether the Edge Smoothing feature is enabled. • On • Off Note ❒ Default: On ❒ If "Edge Smoothing" is "On", "Toner Saving" is ignored even if it is "On".
Page 115 Job Control Menu ❖ ❖ ❖ ❖ System Menu Description Print PS Errors You can select whether the PS error sheet should be printed. • Off • On Note ❒ Default: Off I/O Timeout You can select how many seconds the printer should wait before ending a print job.
Page 116 Using the Operation Panel ❖ ❖ ❖ ❖ System Menu Description I/O Buffer You can select the size of the I/O Buffer. Normally it is not neces- sary to change this setting. 16 KB, 32 KB, 64 KB, 128 KB, 256 KB, 512 KB, Note ❒...
Page 117 Job Control Menu ❖ ❖ ❖ ❖ PCL Menu Menu Description Point Size You can specify the value for the point size you want to use for the selected font. 4.00 to 999.75 by 0.25 Note ❒ Default: 12.00 ❒ This setting is effective only for a variable-space font. Font Pitch You can specify the number of characters per inch you want to use for the selected font.
Page 118: Network Setup Menu
Using the Operation Panel Network Setup Menu Reference For more information about “Network Setup”, see “Configuring the Printer for the Network” in the Setup Guide. ❖ ❖ ❖ ❖ Network Setup Menu Description IP Address You can specify the printer's IP Address. Note ❒...
Page 119 Network Setup Menu ❖ ❖ ❖ ❖ Network Setup Menu Description Frame Type(NW) You can select the Frame Type for NetWare. Auto select, Ethernet II, Ethernet 802.3, Ethernet 802.2, Ethernet SNAP Note ❒ Default: Auto select ActiveProtocols You can select the Active Protocols. All Active, None, TCP/IP Only, NetWare Only, TCP/IP &...
Page 120: Maintenance Menu
Using the Operation Panel Maintenance Menu There are four menus under the “Maintenance” menu. • Restart Printer • Menu Reset • Hex Dump • Registration Maintenance Parameters ❖ ❖ ❖ ❖ Restart Printer Menu Description Restart Printer You can restart the printer. ❖...
Page 121 Maintenance Menu ❖ ❖ ❖ ❖ Registration Menu Description Vertical You can change the position of the printed image on the vertical tray so that it can match that of the standard paper tray. Tray 3, Tray 4, Bypass Tray, Duplex Unit From –9.0 to 9.0 Note ❒...
Page 122: List Print Menu
Using the Operation Panel List Print Menu There are seven menus under the “List Print” menu. • Config. Page • Menu List • PCL Font List • PS Font List • Disk Directory • Network Status • Network Log List Print Parameters ❖...
Page 123: Language Menu
Language Menu Language Menu You can select the language in which you prefer messages to be shown on dis- play panel from one of the following: English, German, French, Italian, Dutch, Swedish, Norwegian, Danish, Spanish, Finnish, Portuguese, Czech, Polish, Hungarian Note ❒...
Page 124 Using the Operation Panel...
Page 125: Appendix
7. Appendix Functions That Require Options The following table shows the options required in order for various functions to become available. Note ❒ Memory requirements depend on the complexly of the print data and the printing environment. Functions Required Options Collating Memory Unit TypeB or Printer Hard Disk Type 185 Stapling...
Page 126: Moving And Transporting The Printer
Appendix Moving and Transporting the Printer R CAUTION: Transporting the printer • When lifting the machine, use the grips on both sides of the ma- When transporting the printer, re- chine. If you drop the machine, it move all options and pack the options could break or cause an injury.
Page 127: Moving The Printer Close By
Moving and Transporting the Printer ❖ ❖ ❖ ❖ Mailbox (CS370) ❖ ❖ ❖ ❖ 1000–sheet finisher (SR720) After removing the four mailbox If you want to remove the 1000– trays, follow these steps. sheet finisher, contact your sales or service representative.
Page 128: Specifications
Appendix Specifications Mainframe ❖ ❖ ❖ ❖ Configuration: Desktop ❖ ❖ ❖ ❖ Print Process: Laser beam scanning & electrophotographic printing Dual component development ❖ ❖ ❖ ❖ Printing Speed: " × 11" long-edge Maximum 32 pages per minute (A4 long-edge feed or 8 feed, simplex) "...
Page 129 Specifications ❖ ❖ ❖ ❖ Paper Weight: ⇒ P.17 “Paper and Other Media Supported by This Printer” ❖ ❖ ❖ ❖ Power Source: ⇒ inside of the front cover of this manual ❖ ❖ ❖ ❖ Power Consumption: Maximum (full options) 950 W or less Printing (full options) 600 W or less...
Page 130 Appendix ❖ ❖ ❖ ❖ Paper Input Capacity: 500 sheets × 2 Standard paper tray Optional bypass tray 100 sheets 500 sheets × 2 Optional paper feed unit PS440 Optional paper feed unit PS420 2000 sheets Paper weight: 80 g/m , 20 lb ❖...
Page 131: Options
Specifications Options Note ❒ The following power consumptions values are measured when the options are installed on the printer. PS440 (1000–sheet paper feed unit) ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 60 –...
Page 132 Appendix Bypass Tray Type 270 ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 60 – 157 g/m (16 – 42 lb) ❖ ❖ ❖ ❖ Dimensions (W × × × × D × × × × H): 125 ×...
Page 133 Specifications CS370 (mailbox) ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 60 – 105 g/m (16 – 28 lb) ❖ ❖ ❖ ❖ Stack Capacity: " × 11" long-edge feed: 80 g/m 125 sheets (A4 long-edge feed, 8 , 22 lb)/ each bin...
Page 134 Appendix SR510 (500–sheet Finisher) ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 52 – 128 g/m (14 – 34 lb) When SR510 is used, paper weight is as follows. 60 – 105 g/m (16 –...
Page 135 Specifications SR720 (1000–sheet Finisher) ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 52 – 157 g/m (14 – 42 lb) When SR720 is used, paper weight is as follows. 60 – 105 g/m (16 –...
Page 136: Index
INDEX AD380 , 113 , 120 Job Control , 99 adhesive labels , 27 Language , 111 Bridge Unit Type 320 , 121 List Print , 110 Bypass Tray Type 270 , 36 , 120 Locked Print , 88 , 98 Caution , ii Macintosh cancel a print job , 12...
Page 137 pad , 83 Safety Information , ii panel display, messages , 41 Sample Print , 85 , 97 paper , 17 Setup Guide , vi paper feed roller , 80 specifications , 116 Paper Input , 99 SR510 , 113 , 122 paper, loading , 31 SR720 , 113 , 123 paper, sizes, types , 17...
Page 138 G062...
Page 139 2. STP with ferrite core must be used for RF interference suppression. In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON. b means POWER OFF. Copyright © 2000 Ricoh Co., Ltd.
Page 140 RICOH ASIA PACIFIC PTE.LTD. 65760 Eschborn 260 Orchard Road, Phone: +49-(0)6196-9060 #15-01/02 The Heeren, Singapore 238855 France Phone: +65-830-5888 RICOH FRANCE S.A. 383, Avenue du Général de Gaulle BP 307-92143 Clamart Cedex Phone: +33-(0)1-40-94-38-38 Model number: RICOH Aficio AP3200 G062-8900...

Ricoh Aficio AP3200 Operating Instructions Manual

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