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Ricoh AP-P2 G188 Field Service Manual

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Table of Contents

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Model AP-P2
Machine Code: G188/G189
Field Service Manual
January, 2009
Subject to change

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Summary of Contents for Ricoh AP-P2 G188

  • Page 1 Model AP-P2 Machine Code: G188/G189 Field Service Manual January, 2009 Subject to change...

  • Page 3: Health Safety Conditions

    Important Safety Notices Prevention of Physical Injury 1. Before disassembling or assembling parts of the printer and peripherals, make sure that the printer power cord is unplugged. 2. The wall outlet should be near the printer and easily accessible. 3. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.

  • Page 4: Safety And Ecological Notes For Disposal

    not recharge or burn the batteries. Used batteries must be handled in accordance with local regulations. Safety and Ecological Notes for Disposal 1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame.

  • Page 5: Symbols, Abbreviations And Trademarks

    Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed Trademarks ® ® ®...

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Important Safety Notices...........................1 Prevention of Physical Injury..........................1 Health Safety Conditions..........................1 Observance of Electrical Safety Standards....................1 Safety and Ecological Notes for Disposal....................2 Symbols, Abbreviations and Trademarks......................3 Trademarks..............................3 1. Product Information Specifications..............................11 Machine Configuration............................12 Overview................................15 Component Layout............................15 Paper Path..............................16 Drive Layout..............................17 Guidance for Those Who are Familiar with Predecessor Products..............19 2.
  • Page 7 Installation Procedure..........................44 1000-Sheet Booklet Finisher (B793)......................48 Accessory Check............................48 Installation Procedure..........................49 Punch Unit (B807)............................53 Component Check............................53 Installation Procedure..........................54 3000-Sheet Finisher (B805)...........................60 Accessory Check............................60 Installation Procedure..........................61 Punch Unit (B702)............................66 Component Check............................66 Installation Procedure..........................67 Output Jogger Unit (B703)..........................71 Accessories..............................71 Installation..............................71 Mail Bin (G835)..............................74 Component Check............................74 Installation Procedure..........................75 Tray Heater (Standard Tray)...........................81...
  • Page 8 Registration..............................101 Erase Margin Adjustment..........................102 Color Registration............................103 Gamma Adjustment...........................104 Exterior Covers...............................108 Front Door..............................108 Left Cover..............................109 Rear Cover..............................109 Top Right and Rear Cover........................110 Right Rear Cover............................110 Operation Panel............................111 Paper Exit Cover............................111 Output Tray..............................112 Ozone Filter...............................112 Laser Optics..............................115 Caution Decal Location..........................115 Laser Optics Housing Unit........................115 Polygon Mirror Motor and Drive Board....................121 Image Creation..............................123 PCU................................123...
  • Page 9 Temperature and Humidity Sensor......................148 Drive Unit................................149 Gear Unit..............................150 Registration Motor.............................155 Paper Feed Motor.............................156 Drum/Development Motors for M, C, and Y..................156 Drum/Development Motor-K........................157 ITB Drive Motor............................158 Fusing/Paper Exit Motor..........................158 Image Transfer Belt Contact Motor......................159 Duplex Inverter Motor..........................159 Pressure Roller Contact Motor........................161 Duplex/By-pass Motor..........................161 Paper Transfer Contact Motor........................163 Toner Transport Motor..........................165...
  • Page 10 IH (Induction Heating) Inverter Fan......................189 Thermopile..............................190 Pressure Roller HP Sensor.........................193 IH Coil Fan..............................195 IH Coil Unit..............................196 Paper Feed..............................199 Paper Feed Unit............................199 Pick-Up, Feed and Separation Rollers.....................200 Tray Lift Motor............................201 Vertical Transport, Paper Overflow, Paper End and Paper Feed Sensors...........201 Registration Sensor............................202 By-pass Paper Size Sensor and By-pass Paper Length Sensor.............203 By-pass Bottom Tray..........................205 By-pass Paper End Sensor........................207...
  • Page 11 IH Inverter..............................224 Controller Board............................225 HDD Fan..............................227 HDD................................227 NVRAM Replacement Procedure......................229 Using Dip Switches............................230 Controller Board............................230 BCU Board..............................230 5. System Maintenance Reference Service Program Mode..........................231 SP Tables..............................231 Service Mode Operation.........................231 Remarks..............................232 Bit Switch Programming..........................234 Firmware Update............................235 Before You Begin............................235 Updating Firmware ..........................235 Handling Firmware Update Errors......................238 Controller Self-Diagnostics...........................240 Overview..............................240...
  • Page 12 Electrical Component Defects........................253 INDEX ................................255...

  • Page 13: Product Information

    1. Product Information Specifications See "Appendices" for the following information: • Mainframe Specifications • Printer Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment...

  • Page 14: Machine Configuration

    1. Product Information Machine Configuration Item Machine Code Call out Remarks Mainframe G188/G189 Mail Bin G835 One from [C] and [D] D352-57/-67 Two-tray paper feed unit D351-57 One from the three and [D] + [E] Paper tray unit (one tray) D387-17 One from [F] and [G];...
  • Page 15 Machine Configuration Item Machine Code Call out Remarks One from [F] and [G]; 1000-sheet booklet finisher B793 Requires [H] and one from [C] and [D] - Punch unit: 3/2 holes B807-17 Requires [G] - Punch unit: 4/2 holes B807-27 Requires [G] - Punch unit: 4 holes B807-30 Requires [G]...
  • Page 16 1. Product Information IEEE 1284 B679-17 Wireless LAN D377-01/ 02 (IEEE 802.11a/g) Wireless LAN One from the four devices D377-19 (IEEE 802.11 g) Bluetooth B826 Gigabit Ethernet D377-21 Standard for G189 Hard Disk Drive M354-05 Option for G188 Data Overwrite Security Unit M354-21 NetWare printing M354-19...

  • Page 17: Overview

    Overview Overview Component Layout 1. Decurler rollers 9. Toner collection bottle 2. Duplex unit 10. Laser optics housing unit 3. Fusing unit 11. PCU (4 colors) 4. Paper transfer roller 12. Image transfer belt cleaning unit 5. Registration roller 13. Image transfer belt unit 6.

  • Page 18: Paper Path

    1. Product Information Paper Path 1. Inner Tray 8. Tray 3: Optional paper feed unit/LCT 9. Tray 4: 2. Mail Bin Optional paper feed unit 3. Duplex inverter 10. Finisher booklet stapler (B793 Optional) 4. Duplex feed 11. Finisher stapler (Optional) 5.

  • Page 19: Drive Layout

    Overview Drive Layout 1. Toner supply clutch-K and - Turns on/off the drive power to the toner supply unit (K and -CMY). CMY: 2.ITB (Image Transfer Belt) contact Moves the ITB into contact and away from the color PCUs. motor: Drives the toner attraction pumps and the toner collection coils from 3.
  • Page 20 1. Product Information Turns on/off the drive power to the by-pass pick-up, feed and 8. By-pass feed clutch: separation rollers. 9. Registration motor: Drives the registration roller. Drives the by-pass pick-up, feed and separation roller, and duplex 10. By-pass/duplex feed motor: transport rollers.

  • Page 21: Guidance For Those Who Are Familiar With Predecessor Products

    Guidance for Those Who are Familiar with Predecessor Products Guidance for Those Who are Familiar with Predecessor Products Machine G188/G189 is a successor model to Machine G133. If you have experience with the predecessor product, the following information will be of help when you read this manual. Different Points from Predecessor Products G188/G189 G133...
  • Page 22 1. Product Information...

  • Page 23: Installation

    2. Installation Installation Requirements Environment 1. Temperature Range: 10°C to 32°C (50°F to 89.6°F) 2. Humidity Range: 15% to 80% RH 3. Ambient Illumination: Less than 1500 lux (do not expose to direct sunlight) 4. Ventilation: 3 times/hr/person or more 5.

  • Page 24: Machine Level

    2. Installation Machine Level Front to back: Within 5 mm (0.2") Right to left: Within 5 mm (0.2") Machine Space Requirements • This machine, which uses high voltage power sources, can generate ozone gas. High ozone density is harmful to human health. Therefore, the machine must be installed in a well-ventilated room. A: Over 100 mm (3.9") B: Over 100 mm (3.9") C: Over 550 mm (21.7")

  • Page 25: Power Requirements

    Installation Requirements Power Requirements • Insert the plug firmly in the outlet. • Do not use an outlet extension plug or cord. • Ground the machine. 1. Input voltage level: 120 V, 60 Hz: More than 12 A 220 V to 240 V, 50 Hz/60 Hz: More than 7 A 2.

  • Page 26: Optional Unit Combinations

    2. Installation Optional Unit Combinations Machine Options U: User installation, C: CE installation Options Remarks Paper tray unit 2-tray paper feed unit One from No.1, No.2, No.3 and No.1 + No.2 Large capacity tray unit Bridge unit One from No.5 and No.7. 1000-sheet booklet finisher Requires No.4 and one from No.2 and No.3.
  • Page 27 Optional Unit Combinations Bluetooth IEEE802.11a/g, g One from the three (I/F Slot) IEEE 1284 Gigabit Ethernet Type B Gigabit Ethernet Slot Option only for G188 PictBridge Option Data Storage Card Type A One from the two (SD card slot 1) NetWare printing Type A Data Overwrite Security Unit Type M VM Card Type K...

  • Page 28: Printer Installation

    2. Installation Printer Installation Power Socket for Peripheral • Rating voltage for peripheral. • Make sure to plug the cable into the correct socket. Installation Flow Chart This flow chart shows the best procedure for installation.
  • Page 29 Printer Installation *1: Available installation of the paper feed units are as follows: • Mainframe + One-tray PFU • Mainframe + Two-tray PFU • Mainframe + One-tray PFU + Two-tray PFU • Mainframe + LCT You need the two-tray paper feed unit (D351-57) or the LCT (D352-57/-67) if you want to install the finisher (B793 or B805).

  • Page 30: Installation Procedure

    2. Installation The punch unit "B807" is for the 1000-sheet booklet finisher (B793). Installation Procedure • Remove the tape from the development units before you turn the main switch on. The development units can be severely damaged if you do not remove the tape. Put the machine on the paper tray unit or the LCT first if you install an optional paper tray unit or the optional LCT at the same time.
  • Page 31 Printer Installation 2. Lift the machine with four people by using the handle and grips on both sides of the machine. • Do not remove the tapes before placing the machine. • Lower the machine slowly and carefully, so as not to pinch your hands. 3.
  • Page 32 2. Installation 1. Push up the lever [C] on the right door, and then open the right door. 2. Keep pushing the lever [D], and then remove the securing pin [E] by pulling the wire with the red tag. 3. Close the right door.
  • Page 33 Printer Installation 4. Open the front door [F]. 5. Turn the two green levers [G] counterclockwise. 6. Open the drum positioning plate [H]. 7. Remove and pull out the four tapes horizontally from all PCUs. • Make sure that all tapes are removed. 8.
  • Page 34 2. Installation Installing the Toner 1. Shake the toner bottle up and down five or six times before installing. 2. Insert the each toner bottle into the machine with the label facing up. 3. Close the front door.
  • Page 35 Printer Installation Loading Paper 1. Pull out the tray 1 [A] of the machine. 2. Take out the contents from tray 1. 3. Adjust the end plate [B] to A4 LEF/Letter LEF size. 4. Load paper in tray 1, and then close tray 1.
  • Page 36 2. Installation 5. Attach the tray number decal "1" to the handle [C] of tray 1. 6. Pull out the feeler [D] for the output-tray-full detection mechanism. Turning Power On • Turn off the power switch whenever you plug in and unplug the power cord. 1.
  • Page 37 Printer Installation 2. Plug in the machine. 3. Turn on the power switch. • Do not turn off the power switch until initialization is completed (‘Ready’ appears on the display when initialization is completed). Otherwise, the machine may malfunction. Selecting the Panel Display Language •...
  • Page 38 2. Installation 1. Turn on the power switch of the printer. • “Ready” shows on the panel display after the machine warms up. 2. Press the "Menu" key. • “Menu” shows on the panel display. 3. Press the " " or " " key to show “Language.” 4.
  • Page 39 Printer Installation Settings for @Remote Service • Prepare and check the following check points before you visit the customer site. For details, ask the @Remote key person. Check points before making @Remote settings 1. The setting of SP5816-201 in the mainframe must be "0". 2.
  • Page 40 2. Installation Value Meaning Solution/ Workaround Other error See "SP5816-208 Error Codes" below this. Request number confirmation Processing… Please wait. executing 9. Make sure that the screen displays the Location Information with SP5816-205 only when it has been input at the Center GUI. 10.
  • Page 41 Printer Installation SP5816-208 Error Codes Cause Code Meaning Solution/ Workaround Obtain a Request Number Inquiry, registration attempted -12002 before attempting the Inquiry or without acquiring Request No. Registration. -12003 Attempted registration without Perform Confirmation before execution of a confirmation and no attempting the Registration.

  • Page 42: Meter Click Charge

    2. Installation Cause Code Meaning Solution/ Workaround -2385 Other error -2387 Not supported at the Service Center -2389 Database out of service -2390 Program out of service Two registrations for the same Check the registration condition -2391 mainframe of the mainframe Error Caused by -2392 Parameter error Response from...
  • Page 43 Printer Installation Item SP No. Function Default...
  • Page 44 2. Installation Enables or disables Meter Click Charge. When enabled: • The counter menu shows immediately after you push the "Menu" key. The "Counter Meter Click Method" (SP5-045) sets the type of SP5-930-001 "0": OFF Charge the counter. • You can print the counter from the counter menu.

  • Page 45: Moving The Machine

    Printer Installation -001: shows or sets the telephone number of the service representative. Service Tel: -002: shows or sets the fax number of the SP5-812-001 and Telephone / service station. The number is printed on -002 Facsimile the counter list when the "Meter Click Charge"...

  • Page 46: Bridge Unit (D386)

    2. Installation Bridge Unit (D386) Component Check Check the quantity and condition of the components against the following list. Description Q’ty Bridge Unit Screw Knob screw Long Knob Screw Holder bracket Guide Installation Procedure • Unplug the printer power cord before starting the following procedure.
  • Page 47 Bridge Unit (D386) • If you will install a finisher (B793 or B805) in the machine, install the finisher after you install the bridge unit (D386). 1. Remove all tapes. 2. If the sensor feeler [A] is out, fold it into the machine. 3.
  • Page 48 2. Installation 4. Remove the inner tray [A]. 5. Remove the connector cover [B] ( x 1). 6. Install the bridge unit [A]. 7. Open the bridge unit cover [B] 8. Secure it with the knob screw [C] and long knob screw [D]. 9.
  • Page 49 Bridge Unit (D386) 11. Reassemble the machine. 12. Install the optional finisher (refer to the finisher installation procedure). • Holder bracket [A] is used in the installation procedure of the finisher (B793 or B805). At this time, do not install it yet. 13.

  • Page 50: 1000-Sheet Booklet Finisher (B793)

    2. Installation 1000-Sheet Booklet Finisher (B793) Accessory Check Check the quantity and condition of the accessories against the following list. Description Q’ty Rear Joint Bracket Front Joint Bracket Grounding Plate Upper Output Tray Cushion Lower Output Tray Short Knob Screw Long Knob Screw Screw (M3 x 8) Screw (M4 x 14)

  • Page 51: Installation Procedure

    1000-Sheet Booklet Finisher (B793) Installation Procedure • Unplug the main machine power cord before starting the following procedure. The bridge unit (D386) and optional paper feed unit (D351 or D352) must be installed before installing this finisher (B793).
  • Page 52 2. Installation 1. Unpack the finisher and remove all tapes and packing materials from the finisher. 2. Open the front door [A] of the 1000-sheet booklet finisher, and then pull out the jogger unit [B]. 3. Remove all tapes and packing materials from the inside of the finisher. 4.
  • Page 53 1000-Sheet Booklet Finisher (B793) 5. Install the ground plate [E] on the finisher ( x 2; M3 x 8). 6. Attach the rear joint bracket [F] ( x 2, M4 x 14). 7. Attach the front joint bracket [G] and the holder bracket [H] ( x 2; M4 x 14). •...
  • Page 54 2. Installation 11. Close the front door of the finisher. 12. Connect the finisher connector [L] to the machine. 13. Install the upper output tray [M] (Short knob screw x 1). 14. Install the lower output tray [N]. 15. Turn on the main power switch of the machine. 16.

  • Page 55: Punch Unit (B807)

    Punch Unit (B807) Punch Unit (B807) The punch unit "B807" is used for the 1000-sheet booklet finisher (B793). Component Check Check the quantity and condition of the components against the following list. Description Q’ty Punch Unit Punch Drive Motor Hopper Full Sensor Arm Sub-scan Registration Sensor Unit Punch Unit Stay Sub-scan Registration Sensor Guide...

  • Page 56: Installation Procedure

    2. Installation Installation Procedure • Unplug the main machine power cord before starting the following procedure. If the 1000-sheet booklet finisher has been installed, disconnect it and pull it away from the machine. 1. If the finisher is connected to the machine, disconnect it.
  • Page 57 Punch Unit (B807) 2. Open the top cover [A] and then release the guide arm [B] ( x 1). 3. Open the front door [C]. 4. Pull the hook [D] up then remove the knob [E]. 5. Timing belt cover [F]. 6.
  • Page 58 2. Installation 9. Install the punch unit stay [J] from the front side ( x 3). 10. Install the sub-scan registration sensor guide [K] from the top ( x 1). 11. Remove the bracket [L] from the punch unit ( x 1).
  • Page 59 Punch Unit (B807) 12. Install the punch unit [M] along the punch unit stay from the rear side. 13. Make sure to put the punch unit stay pin [N] through the hole [O]. 14. Connect the harnesses [P] to the main PCB. 15.
  • Page 60 2. Installation 16. Install the punch drive motor [S] on the rear frame ( x 2). 17. Connect the drive motor harness [T] (yellow connector) to the harness from the punch unit ( x 1). 18. Connect the home position sensor harness [U] (yellow connector) from the punch unit to the home position sensor [V].
  • Page 61 Punch Unit (B807) 22. Install the hopper full sensor arm [X] ( x 1, spring x 1). 23. Connect the harness from the sub-scan registration sensor unit to the hopper full sensor [Y]. 24. Install the hopper [Z] from the front side. 25.

  • Page 62: 3000-Sheet Finisher (B805)

    2. Installation 3000-Sheet Finisher (B805) Accessory Check Check the quantity and condition of the accessories against the following list. Description Q’ty Rear joint bracket Front joint bracket Ground (earth) plate Tapping screws - M4 x14 Tapping screws - M3 x 8 Tapping screws - M3 x 6 Upper output tray Support Tray...

  • Page 63: Installation Procedure

    3000-Sheet Finisher (B805) Installation Procedure This installation procedure uses the following symbols. • Unplug the main machine power cord before starting the following procedure. The bridge unit (D386) and optional paper feed unit (D351 or D352) must be installed before installing this finisher.
  • Page 64 2. Installation 1. Unpack the finisher and remove all tapes and packing materials from the finisher. 2. Open the front door, and then remove all tapes and packing materials from the inside of the finisher. 3. Pull out the jogger unit [A], and then remove all tapes and retainers.
  • Page 65 3000-Sheet Finisher (B805) 4. Attach the cushion [B] to the finisher. • Make sure that the cushion is placed within 0 to 1 mm from the edge of the cover. 5. Install the ground plate [C] to the finisher ( x 2; M3 x 6). 6.
  • Page 66 2. Installation • Holder bracket [G] must be placed outside the front joint bracket [F]. This bracket is provided with the Bridge Unit (D386). 9. Pull the lock lever [H] ( x 1). 10. Slowly push the finisher to the left side of the machine keeping its front door open until the brackets [E] [F] go into their slots.
  • Page 67 3000-Sheet Finisher (B805) 14. Install the upper output tray [J] ( x 1; M3 x 8). 15. Turn on the main power switch of the machine. 16. Check the finisher operation. Support Tray Installation 1. If a stack problem occurs several times on the upper output tray [A], put the support tray [B] on the tray as shown.

  • Page 68: Punch Unit (B702)

    2. Installation Punch Unit (B702) The Punch Unit "B702" is used for the 3000 Sheet Finisher (B805). Component Check Check the quantity and condition of the components against the following list. Description Q’ty Punchout Waste Unit Slide Drive Unit Punch Waste Hopper Screws (M3 x 6) Side-to-Side Detection Unit Punching Unit...

  • Page 69: Installation Procedure

    Punch Unit (B702) Installation Procedure • Unplug the main machine power cord before starting the following procedure. If the 3000-sheet finisher has been installed, disconnect it and pull it away from the machine. 1. If the finisher is connected to the mainframe, disconnect the power connector [A] and move the finisher away from the mainframe.
  • Page 70 2. Installation 4. Move the punch unit [D] along its rails into the finisher. Make sure that the pin engages correctly at the front and rear. 5. Connect the cables [E] of the finisher to the connectors (CN601 and CN602) on the punch unit board x 2, x 1).
  • Page 71 Punch Unit (B702) 8. Put the side-to-side detection unit [G] in the machine. Make sure that the two pins are engaged correctly at the front. 9. Make sure that the side-to-side detection unit moves smoothly on its rails. If it does not, make sure that the rails are aligned with their grooves.
  • Page 72 2. Installation 15. Remove the short connector from the connector [K]. • This is the 4-pin connector. 16. Connect the cable and attach the punch-waste transport unit ( x 1, x 1, x 1). 17. Set the hopper [L] in its holder. 18.

  • Page 73: Output Jogger Unit (B703)

    Output Jogger Unit (B703) Output Jogger Unit (B703) Accessories Check the accessories and their quantities against this list. Description 1. Jogger Unit 2. Tapping Screws M3x6 Installation The Output Jogger Unit B703 is installed only on the 3000-Sheet Finisher (B805). •...
  • Page 74 2. Installation 1. Turn the main machine switch off. 2. Disconnect the finisher from the main frame. 3. Use the flat head of a screwdriver to remove the left upper cover [A]. 4. Remove the cover plate [A] ( x 2). Keep the screws.
  • Page 75 Output Jogger Unit (B703) 5. While holding the jogger unit with the connector on the left, put the hooks on the frame of the jogger unit [A] into the holes in the left and right side of the finisher frame. 6.

  • Page 76: Mail Bin (G835)

    2. Installation Mail Bin (G835) Component Check Check the quantity and condition of the components against the following list. Description Q’ty Tray Rear Hold Bracket Front Hold Bracket Mail Bin Right Stay Guide Bracket Mail Bin Solenoid Harness Clamp (Not used) Screw: M3x8 Screw: M4x10 Screw: M3x6...

  • Page 77: Installation Procedure

    Mail Bin (G835) Installation Procedure 1. Open the right door. 2. Remove the following: • Connection cover [A] ( x 1) • Operation panel [B] ( x 1, x 1)
  • Page 78 2. Installation 3. Remove the following: • Screw caps [A] • Top right cover [B] ( x 2) • Top rear cover [C] ( x 2) 4. Remove the paper exit cover [A] ( x 1). 5. Remove the top right stay [B] ( x 3).
  • Page 79 Mail Bin (G835) 6. Install the mail bin solenoid [A] ( x 1: M3x8). 7. Connect the harness [B] and then clamp the harness with the four clamps. 8. Reinstall the top right stay [A] ( x 3). 9. Install the guide plate [B] ( x 2: M3x6). 10.
  • Page 80 2. Installation 11. Remove the rear cover [A]. 12. Remove the top cover [B] of the mail bin unit. 13. Remove the front cover [C]. • The front cover is connected to the mail bin unit with the harnesses. It is not necessary to disconnect the harnesses from the front cover.
  • Page 81 Mail Bin (G835) 15. Attach the front hold bracket [A] and rear hold bracket [B] ( x 2 each). 16. Release the harness [A] from the printer ( x 5). 17. Connect the harness [A] to the main board of the mail box unit ( x 1).
  • Page 82 2. Installation 18. Reinstall the top rear cover ( x 2) 19. Install the right stay [A] ( x 1). 20. Reinstall the front and rear cover of the mail bin unit ( x 1 each). 21. Reinstall the operation panel and connection cover ( x 1 each). 22.

  • Page 83: Tray Heater (Standard Tray)

    Tray Heater (Standard Tray) Tray Heater (Standard Tray) Installation Procedure 1. Remove trays 1 and 2 from the machine. 2. Remove the connector cover [A] ( x 1). 3. Connect the connector [B] of the heater to the connector of the main machine. 4.
  • Page 84 2. Installation Tray Heater (Optional Tray) Component Check Description Q’ty Tray heater 1 (-90) or On-standby decal 2 (-91) Harness 2 (For D387) Harness 1 (For D351/D352) Screw M4 x 10 Installation procedure...

  • Page 85: Tray Heater (Optional Tray)

    Tray Heater (Optional Tray) Installation Procedure • Unplug the machine power cord before starting the following procedure. For installing the tray heater in the D351 (Two-tray paper feed unit) 1. Remove the rear cover of the mainframe ( x 6). 2.
  • Page 86 2. Installation 4. Remove the two securing brackets [B] ( x 1 each), and then the rear cover [C] of the optional paper feed unit ( x 2). 5. Remove the harness cover bracket [D] ( x 1). 6. Pull out tray 2 from the mainframe. 7.
  • Page 87 Tray Heater (Optional Tray) 12. Attach the on/standby decal [K] to the right-hand side of the main power switch. For installing the tray heater in the D352 (LCT) 1. Remove the rear cover of the mainframe ( x 6). 2. Pull out the LCT drawer. •...
  • Page 88 2. Installation 4. Remove the right tray [B] while pressing down the stopper [C]. • When reinstalling the right tray, set the right tray on the guide rail and carefully push the tray in, making sure to keep the tray level. 5.
  • Page 89 Tray Heater (Optional Tray) 6. Remove the two securing brackets [E] ( x 1 each), and then the rear cover [F] of the optional LCT ( x 2). 7. Remove the harness cover bracket [G] ( x 1). 8. Pull out tray 2 from the mainframe. 9.
  • Page 90 2. Installation 10. Connect the harness [K] to the connector [L] of the tray heater. 11. Route the harness [K] as shown and clamp it with four clamps ( x 4). 12. Connect the harness [K] to the connector [M] of the mainframe. 13.
  • Page 91 Tray Heater (Optional Tray) 3. Install the tray heater [A] in the optional paper tray ( x 1). 4. Remove the two securing brackets [B] ( x 1 each), and then the rear cover [C] of the optional paper tray ( x 2). 5.
  • Page 92 2. Installation 6. Pull out tray 2 from the mainframe. 7. Replace the shoulder screw [E] with the washer screw [F], using the securing bracket [G] ( x 1). 8. Connect the harness [H] to the connector [I] of the tray heater. 9.
  • Page 93 Tray Heater (Optional Tray) Do steps 12 to 14 if you install another optional paper feed unit below D387. If not, skip to step 15. 12. Remove the tray bar cover [O] ( x 1). 13. Remove the harness cover bracket [P]. 14.
  • Page 94 2. Installation 15. Reassemble the mainframe and optional paper tray. 16. Attach the on/standby decal [U] to the right-hand side of the main power switch.

  • Page 95: Controller Options

    Controller Options Controller Options Overview This machine has I/F card slots for optional I/F connections and SD card slots applications. After you install an option, check that the machine can recognize it (see “Check All Connections” at the end of this section). I/F Card Slots •...

  • Page 96: Sd Card Appli Move

    2. Installation • Slot 2 is used for installing the VM card, HDD Encryption Unit, or for service only (for example, updating the firmware). SD Card Appli Move Overview The service program “SD Card Appli Move” (SP5-873) lets you to copy application programs from one SD card to another SD card.
  • Page 97 Controller Options 4. Remove the cover [A] ( x 2). 5. Keep the SD card in the place [B] after you have copied the application program from one card to another card. This is done for the following reasons: • 1) The SD card can be the only proof that the user is licensed to use the application program. •...
  • Page 98 2. Installation 9. Remove the SD card from SD card slot 2. 10. Turn the main switch on. 11. Check that the application programs run normally. Undo Exec The menu “Undo Exec” (SP5-873-002) lets you copy back application programs from an SD card to the original SD card.

  • Page 99: Preventive Maintenance

    3. Preventive Maintenance Maintenance Items See "Appendices" for the following information: • User Maintenance Items • Service Maintenance Items...
  • Page 100 3. Preventive Maintenance...

  • Page 101: Replacement And Adjustment

    4. Replacement and Adjustment Beforehand • Before installing options, please do the following: 1. If there are printer jobs in the machine, print out all jobs in the printer buffer. 2. Turn off the main switch and disconnect the power cord and the network cable.

  • Page 102: Special Tools

    4. Replacement and Adjustment Special Tools Part Number Description Q’ty B645 5010 SD Card B645 6705 PCMCIA Card Adapter B645 6830 USB Reader/Writer VSSM9000 Digital Multimeter – FLUKE87 C401 9503 20X Magnification Scope A257 9300 Grease Barrierta – S552R 5203 9502 Silicone Grease G-501 B679 5100 Plug - IEEE1284 Type C...

  • Page 103: Image Adjustment

    Image Adjustment Image Adjustment Registration Image Area A = 5.2 mm (0.21"), B = 4.2 mm (0.17") C = 3.2 mm (0.13") Make sure that the registration is adjusted within the adjustment standard range as shown above. Leading Edge Adjusts the leading edge registration for each paper type and process line speed. Side to Side Adjusts the side-to-side registration for each paper feed station.

  • Page 104: Erase Margin Adjustment

    4. Replacement and Adjustment • Sub-scan direction: 0 ± 9 mm • Main-scan direction: 0.5 ± 4 mm Adjustment Procedure 1. Enter SP2-109-003. 2. Select the test pattern (14: 1-dot trimming pattern) with SP2-109-003. 3. Exit SP mode. 4. Enter the menu mode, and then select "Color Demo Page" (Menu > "List/Test Print" > "Color Demo Page").

  • Page 105: Color Registration

    Image Adjustment 1. Enter SP2-109-003. 2. Select the test pattern (14: 1-dot trimming pattern) with SP2-109-003. 3. Exit SP mode. 4. Enter the menu mode, and then select "Color Demo Page" (Menu > "List/Test Print" > "Color Demo Page"). 5. Check the erase margin A and B. Adjust them with SP2-103-001 to -010 if necessary. Leading edge: 1.5 to 5.2 mm, Side-to-side: 0.5 to 4.0 mm, Trailing edge: 0.5 to 0.6 mm...

  • Page 106: Gamma Adjustment

    4. Replacement and Adjustment To check if SP 2-111-1 was successful, watch the screen during the process. A message is displayed at the end. Also, you can check the result with SP 2-194-10 to -12. • You should also do the line position adjustment at these times: •...
  • Page 107 Image Adjustment You can adjust 15 points for each color: (example [A]) between 0 (lowest density) [B] and 255 (highest density) [C]. For each point, you can adjust the density within 0 and 255. The gradation scales marked ‘Default’ are printed according to the default gamma settings in the flash ROM in the controller.
  • Page 108 4. Replacement and Adjustment Adjustment Procedure 1. Enter the controller service mode. 2. Use the down arrow key to select Controller SP1-102 “ToneCtlSet”. Then press the Enter key. 3. Use the up/down key to select the mode you want to calibrate, Then press the Escape key until you get back to the controller service mode menu.
  • Page 109 Image Adjustment b) Look at the gradation scale entitled ‘Default’ for the color you want to adjust. c) Go along the scale until you reach the density you want to input. d) Read off the value on the scale and store it in the machine. •...

  • Page 110: Exterior Covers

    4. Replacement and Adjustment Exterior Covers Front Door 1. Open the front door [A]. 2. Remove the two pins [B], and then remove the front cover.

  • Page 111: Left Cover

    Exterior Covers Left Cover 1. Left cover [A] ( x 6) Rear Cover 1. Rear cover [A] ( x 6)

  • Page 112: Top Right And Rear Cover

    4. Replacement and Adjustment Top Right and Rear Cover 1. Remove the screw caps [A]. 2. Top right cover [B] ( x 2) 3. Top rear cover [C] ( x 2) Right Rear Cover 1. Rear cover [A] ( x 6) 2.

  • Page 113: Operation Panel

    Exterior Covers Operation Panel 1. Open the right door. 2. Operation panel cover [A] ( x 1, x 1, hook) 3. Operation panel [B] ( x 2) Paper Exit Cover 1. Top right cover (* p.110) 2. Operation panel cover (* p.111) 3.

  • Page 114: Output Tray

    4. Replacement and Adjustment Output Tray 1. Top right cover and top rear cover(* p.110) 2. Operation panel cover (* p.111) 3. Left cover (* p.109) 4. Paper exit cover [A] ( x 1) 5. Inner rear cover [B] ( x 2) 6.
  • Page 115 Exterior Covers 3. Ozone filter [A] Ozone filter for IH inverter 1. IH inverter fan cover [A] (hook)
  • Page 116 4. Replacement and Adjustment 2. Filter [B] 3. Ozone filter [C]...

  • Page 117: Laser Optics

    Laser Optics Laser Optics • Turn off the main switch and unplug the machine before beginning any of the procedures in this section. Laser beams can cause serious eye injury. Caution Decal Location Caution decals are placed as shown below. •...
  • Page 118 4. Replacement and Adjustment Preparing the new laser optics housing unit 1. Polygon motor cover [A] of the laser optics housing unit ( x 4) 2. Sponge padding [B] 3. Tag [C] 4. Reinstall the polygon motor cover [A]. Before removing the old laser optics housing unit Do the following settings before removing the laser optics housing unit.
  • Page 119 Laser Optics 2. Remove the left cover and harness cover bracket (see the following "Removing the old laser optics housing unit") 3. Disconnect the harness [A] of the skew correction motor. 4. Do steps 1 to 7 of "Before removing the old laser optics housing unit". 5.
  • Page 120 4. Replacement and Adjustment 2. Rear fan bracket [A] for the laser housing optics unit ( x 2, x 1) 3. Front fan bracket [B] for the laser housing optics unit ( x 2, x 1) 4. Remove the old laser optics housing unit [A] ( x 2, All x 3) Installing a new Laser Optics Housing Unit •...
  • Page 121 Laser Optics 1. Push the new laser optics housing unit [A] slowly into the copier until the bracket [B] bumps against the frame of the copier. 2. Remove the bracket [B], and then push the new laser optics housing unit fully into the copier ( x 2, x 3).
  • Page 122 4. Replacement and Adjustment • Input the standard values [C] provided with a new laser optics housing unit for the main scan magnification adjustment with SP2-102-013, 014, 015, 016. • The values [C] are different for each laser optics housing unit. 3.

  • Page 123: Polygon Mirror Motor And Drive Board

    Laser Optics Polygon Mirror Motor and Drive Board 1. Laser optics housing unit [A] (* p.115) 2. Polygon mirror motor cover [A] of the laser optics housing unit ( x 4)
  • Page 124 4. Replacement and Adjustment 3. Polygon mirror motor holder [A] ( x 2) 4. Polygon mirror motor [B] ( x 4, x 1) After installing the polygon mirror motor: • 1) Do the "Forced Line Position Adj. Mode c" (SP2-111-3). •...

  • Page 125: Image Creation

    Image Creation Image Creation • Do not touch the OPC drum. Do not let metal objects touch the development sleeve. 1. Open the front door. 2. Turn the drum positioning plate lever [A] and the image transfer unit lock lever [B] counter-clockwise. 3.

  • Page 126: Second Duct Fan

    4. Replacement and Adjustment Second Duct Fan 1. Rear cover (* p.109) 2. Top right cover (* p.110) 3. Top rear cover (* p.110) 4. Open the controller box (* p.218) 5. Second duct [A] ( x 2,  x 1, x 3) 6.

  • Page 127: Third Duct Fan

    Image Creation 7. Second duct fan [A] When reinstalling the second duct fan Make sure that the second duct fan is installed with its decal facing the upper side of the machine. Third Duct Fan 1. Rear cover (* p.109) 2.
  • Page 128 4. Replacement and Adjustment 6. Third duct fan cover [A] ( x 1, x 1, hook x 3) 7. Third duct fan [A] (hook x 1)

  • Page 129: Toner Pump Unit

    Image Creation 8. Third duct [A] ( x 1) When reinstalling the third duct fan Make sure that the third duct fan is installed with its decal facing the upper side of the machine. Toner Pump Unit There are four pump units inside the machine. This procedure describes the replacement procedure only for one unit.
  • Page 130 4. Replacement and Adjustment 4. Put a sheet of paper [A] (A3/DLT) inside the machine as shown and on the floor. • The sheet of paper on the floor is used in a later step. 5. Release the harness [A] from the clamp ( x 1 for YCM, x 2 for K) and hook, and then disconnect the harness.
  • Page 131 Image Creation 7. Remove the toner pump unit [A] ( x 2) Make sure that a sheet of paper is attached to the frame of the rear side and covers the four gears. The picture on the left shows a sheet of paper that is correctly set, but the picture on the right shows a sheet of paper that is not correctly set.
  • Page 132 4. Replacement and Adjustment 8. Slowly remove the toner supply tube [A] from the toner pump unit by pulling the tube right and left. 9. Turn up the openings of the toner pump unit and toner supply tube just after removing the tube. •...
  • Page 133 Image Creation 11. Keep the opening [A] of the toner supply tube up, and then clip the opening of the toner supply. When you install the new toner pump unit Before installing the new toner pump unit, mask the opening of the old toner pump unit with tape. Dispose of it following local rules.
  • Page 134 4. Replacement and Adjustment 4. Connect the harness [A] to the connector of the machine. • On the above picture, the magnified picture of the connector shows the easiest way to connect 5. Clamp the harness [A] ( x 1 for YCM, x 3 for K).

  • Page 135: Toner End Sensor

    Image Creation • Be careful when you lift the edge of the holder, because the holder is easily broken. 8. Insert the toner pump unit [A] into the rear frame of the machine ( x 2). Toner End Sensor 1. Rear cover (* p.109) 2.

  • Page 136: Image Transfer

    4. Replacement and Adjustment Image Transfer Image Transfer Belt Unit 1. Open the right door. 2. Open the front door. 3. Open the drum positioning plate (* p.123 "PCU"). 4. Turn the image transfer belt unit lock lever [A] counterclockwise. 5.

  • Page 137: Image Transfer Belt Cleaning Unit

    Image Transfer Image Transfer Belt Cleaning Unit 1. If you will install a new belt cleaning unit, then set SP 3902-015 to 1. • If you do this, then the machine will reset the PM counter for the belt cleaning unit automatically, after you turn the power on again.
  • Page 138 4. Replacement and Adjustment 3. Turn the image transfer unit contact lever counterclockwise (as seen from the rear). 4. Gear [A] (hook x 1) 5. Turn the gear cover [B] clockwise (as seen from the rear) ( x 1).
  • Page 139 Image Transfer 6. Remove the top covers [A] ( x 6). 7. Three stays [A] ( x 6) 8. Guide plate [A] (as seen from the right side of the machine) ( x 2)
  • Page 140 4. Replacement and Adjustment 9. Remove the two screws and then the rear holder bracket [A] (as seen from the rear). 10. Remove the two screws and then the front holder bracket [A] (as seen from the front). 11. Put the front side of the image transfer belt unit on a corner of the table or a box as shown.
  • Page 141 Image Transfer 12. Pull the tension roller [A] as shown. 13. Image transfer belt [A] When reinstalling the image transfer belt • Clean all rollers with dry cloth before installing the image transfer belt.
  • Page 142 4. Replacement and Adjustment • There is a rim [A] at each edge of the transfer belt. The ends of all the rollers ([B] for example) in the transfer belt unit must be between the two rims. • There are two rims (width [C]: about 5 mm) on the underside of the front and rear edges of the image transfer belt.
  • Page 143 Image Transfer • Put "Lubricant Powder" (B132 9700) on the surface of the image transfer belt [A], while you turn the drive gear [B] at a constant speed, as shown. (The straight arrow in the picture shows belt movement direction.) Lubricant powder prevents the image transfer cleaning blade from turning up. •...

  • Page 144: Paper Transfer

    4. Replacement and Adjustment Paper Transfer Paper Transfer Roller Unit If you will install a new paper transfer unit, then set SP 3902-016 to 1. • If you do this, then the machine will reset the PM counter for the paper transfer unit automatically, after you turn the power on again.

  • Page 145: Paper Transfer Roller Unit

    Paper Transfer 2. Open the duplex door [A]. 3. Right door cover [B] ( x 4) 4. Open the right door. 5. Paper transfer roller unit (* p.142) 6. Right door inner cover [A] ( x 1)

  • Page 146: Paper Transfer Unit

    4. Replacement and Adjustment 7. Pivot bracket [A] ( x 1) 8. Paper transfer unit [B] ( x 1, 2 springs) High Voltage Supply Board – Discharge Plate 1. Open the right door. 2. Release the front [A] and rear pivots of the paper transfer roller case.

  • Page 147: Id Sensor Board

    Paper Transfer 3. Paper transfer roller case [A] 4. High voltage supply board [A] ( x 3, x 1, ground cable x 1) ID Sensor Board 1. K PCU (* p.123) 2. Open the right door. 3. Fusing unit (* p.173) 4.
  • Page 148 4. Replacement and Adjustment 5. ID sensor unit [A] ( x 2, x 2, x 1) 6. ID sensor board [A] ( x 6) Cleaning for ID sensors ID sensors must be cleaned when you visit the customer to service the machine. Do the following steps for ID sensor cleaning.
  • Page 149 Paper Transfer 1. K PCU (* p.123) 2. Fusing unit (* p.173) 3. Image transfer belt unit (* p.134) 4. Slide the ID sensor shutter [A] to the left side. 5. Clean the ID sensors keeping the ID sensor shutter to the left. After installing a new ID sensor unit/board Do the following adjustment after installing a new ID sensor unit/board.

  • Page 150: Temperature And Humidity Sensor

    4. Replacement and Adjustment Temperature and Humidity Sensor 1. Rear cover (* p.109) 2. Right rear cover (* p.110) 3. Temperature and humidity sensor [A] ( x 1, x 1)

  • Page 151: Drive Unit

    Drive Unit Drive Unit The drawing above shows the drive unit layout. 1. Fusing/paper exit motor 7. Paper feed clutch – Tray 2 2. Development clutches 8. Paper feed motor 3. Image transfer belt contact motor 9. Registration motor 4. Toner transport motor 10.

  • Page 152: Gear Unit

    4. Replacement and Adjustment Gear Unit 1. All PCU's 2. Image transfer belt unit. 3. Rear cover (* p.109) 4. Controller box (* p.218) 5. Third duct (* p.125) 6. Left cover (* p.109) 7. PSU bracket (* p.222) 8. Remove the rear stay [A] ( x 3). 9.
  • Page 153 Drive Unit 10. Release seven clamps and turn each harness aside. 11. Disconnect four connectors (red arrows). 12. Disconnect two connectors (red arrows) and put these harnesses inside the machine.
  • Page 154 4. Replacement and Adjustment 13. Disconnect each connector (red circles) from the drum/development drive motors ( x 1, each). 14. Disconnect each connector (blue circles) from the development clutches ( x 1 each). 15. Cover [A] ( x 2)
  • Page 155 Drive Unit 16. Disconnect eight connectors from the high voltage supply board ( x 8, x 2). 17. Release four clamps (red circles) and turn the harnesses aside. 18. Disconnect five connectors (red circles) ( x 5). 19. Toner transport motor [A] ( x 3)
  • Page 156 4. Replacement and Adjustment 20. Pulley [A] (timing belt) 21. Gear unit [A] ( x 8) When installing the drive unit Make sure that the bushing [A] is fully set in the frame of the gear unit before installing the timing belt and pulley on the shaft [B].

  • Page 157: Registration Motor

    Drive Unit 4. Check the result of the Amplitude Control with SP1-902-002. 0: Success, 2: Failure due to no sampling data, 3: Failure due to insufficient number of pattern detections When the result of this adjustment is "2" or "3": •...

  • Page 158: Paper Feed Motor

    4. Replacement and Adjustment Paper Feed Motor 1. Rear cover (* p.109) 2. Right rear cover (* p.110) 3. Release the two clamps ( x 2) 4. Paper feed motor [A] ( x 1, x 2, timing belt) Drum/Development Motors for M, C, and Y 1.

  • Page 159: Drum/Development Motor-K

    Drive Unit 4. Drum/Development motors (three motors, one each for MCY) [A] ( x 4, x 1 each) Drum/Development Motor-K 1. Rear cover (* p.109) 2. PSU bracket (* p.222 "PSU") 3. Controller box (* p.218) 4. Third duct [A] ( x 2, x 1)

  • Page 160: Itb Drive Motor

    4. Replacement and Adjustment 5. Drum/Development motor-K [B] ( x 4, x 1) ITB Drive Motor 1. Rear cover (* p.109) 2. Controller box (* p.218) 3. ITB drive motor [A] ( x 4, x 1) Fusing/Paper Exit Motor 1. Rear cover (* p.109) 2.

  • Page 161: Image Transfer Belt Contact Motor

    Drive Unit 3. Fusing/paper exit motor [A] ( x 4, x 1, x 1) Image Transfer Belt Contact Motor 1. Rear cover (* p.109) 2. Controller box (* p.218) 3. Transfer belt contact motor [A] ( x 2, x 2, x 1) Duplex Inverter Motor 1.
  • Page 162 4. Replacement and Adjustment 6. Duplex inverter motor bracket cover [A] ( x 2, x 2) 7. Duplex inverter motor bracket [A] ( x 3, x 1, x 2, spring x 1) 8. Gear [A] ( x 1, belt x 1) 9.

  • Page 163: Pressure Roller Contact Motor

    Drive Unit Pressure Roller Contact Motor 1. Rear cover (* p.109) 2. Right rear cover (* p.110) 3. Open the controller box (* p.218). 4. Disconnect the connector ( x 1). 5. Pressure roller contact motor [A] ( x 4) Duplex/By-pass Motor 1.
  • Page 164 4. Replacement and Adjustment 5. Disconnect the connector [A] ( x 1, x 1) 6. Duplex/by-pass motor bracket [A] ( x 2)

  • Page 165: Paper Transfer Contact Motor

    Drive Unit 7. Duplex/by-pass motor [A] ( x 4, belt x 1) Paper Transfer Contact Motor 1. Rear cover (* p.109) 2. Right rear cover (* p.110) 3. Open the controller box (* p.218). 4. Stay [A] ( x 4) 5.
  • Page 166 4. Replacement and Adjustment 7. Disconnect the connector [A] ( x 1) 8. Paper transfer contact motor [A] ( x 2) NOTE: The picture below shows how to use the screwdriver to remove the screws of the paper transfer contact motor.

  • Page 167: Toner Transport Motor

    Drive Unit Toner Transport Motor 1. Rear cover (* p.109) 2. Open the controller box (* p.218). 3. Toner transport motor [A] ( x 3, x 1) Toner Collection Unit 1. Remove all PCUs (* p.123). 2. Image transfer belt unit (* p.134) 3.

  • Page 168: Paper Feed Clutches

    4. Replacement and Adjustment 10. Toner collection unit [A] ( x 6, x 1) Paper Feed Clutches 1. Rear cover (* p.109) 2. PSU bracket (* p.222 "PSU")
  • Page 169 Drive Unit 3. Release five clamps, and then turn the harness [A] aside. 4. Paper feed clutch 1 bracket [A] ( x 2, x 1, x 1)
  • Page 170 4. Replacement and Adjustment 5. Paper feed clutch 1 [A] 6. Paper feed clutch 2 bracket [A] ( x 2, x 1, x 1) 7. Paper feed clutch 2 [A]...

  • Page 171: Development Clutch-Y

    Drive Unit Development Clutch-Y 1. Rear cover (* p.109) 2. PSU bracket (* p.222 "PSU") 3. Open the controller box. (* p.218). 4. Drum/development motor-Y (* p.156) 5. Disconnect the connector [A] ( x 1). 6. Remove the pulley and bushing [A].

  • Page 172: Development Clutches For M And C

    4. Replacement and Adjustment 7. Turn the development clutch unit [A] counter-clockwise and then pull it out ( x 1). 8. Development clutch-Y [B] ( x 1) Development Clutches for M and C 1. Rear cover (* p.109) 2. PSU bracket (* p.222 "PSU") 3.

  • Page 173: Development Clutch-K

    Drive Unit 6. Turn the development clutch unit [A] counter-clockwise and then pull it out ( x 1). 7. Development clutches for M and C [B] ( x 1) Development Clutch-K 1. Rear cover (* p.109) 2. PSU bracket (* p.222 "PSU") 3.
  • Page 174 4. Replacement and Adjustment 6. Development clutch-K [A] ( x 1)

  • Page 175: Fusing

    Fusing Fusing Fusing Unit • Turn off the main switch and wait until the fusing unit cools down before beginning any of the procedures in this section. The fusing unit can cause serious burns. 1. Open the right door. 2. Stoppers [A] (knob screw x 1 each). 3.

  • Page 176: Heating Roller And Heating Roller Bearing

    4. Replacement and Adjustment 4. Pull out the fusing unit [B]. Heating Roller and Heating Roller Bearing 1. Fusing unit (* p.173) 2. Front and rear fusing covers [A] ( x 2 each; Stepped screws) 3. Fusing right cover [A] ( x 2; Stepped screws)
  • Page 177 Fusing 4. Pressure roller contact shaft actuator [A] and pressure roller contact shaft gear [B] ( x 1, x 1) 5. Turn both pressure levers [A] [B], and pull out pins [C] [D]. • If the pins [C] [D] are not pulled out in this step, the fusing unit frames may become bent.
  • Page 178 4. Replacement and Adjustment 6. Front bracket [A] ( x 4) 7. Rear bracket [B] ( x 4) 8. Top stay [A] ( x 5) 9. Stripper plate [A] (two springs)
  • Page 179 Fusing 10. Heating roller bearing [A] at the front side (c-ring x 1) 11. Heating roller gear [A] (c-ring x 1) 12. Heating roller bearing [A] at the rear side 13. Heating roller [A]...
  • Page 180 4. Replacement and Adjustment • The surface of the heating roller is fragile, so the heating roller must be covered with a sheet of paper when it is placed on a table or floor. When re-installing the heating roller 1. Apply three spots of "Barrierta S552R" (the diameter of each spot must be about 3 mm in diameter, and approximately 0.1 g in weight) to the front shaft of the heating roller at 2 - 3 mm from the notch [A].

  • Page 181: Fusing Cleaning Felt

    Fusing Fusing Cleaning Felt 1. Fusing unit (* p.173) 2. Heating roller (* p.174) 3. Remove the fusing cleaning felt [A]. When attaching a new fusing cleaning felt Attach the fusing cleaning felt [A], aligning both edges of the fusing cleaning felt with the red lines on the bottom cover.

  • Page 182: Fusing Lamp

    4. Replacement and Adjustment Fusing Lamp 1. Fusing unit (* p.173) 2. Front bracket (* p.174) 3. Rear bracket (* p.174) 4. Front terminal of the fusing lamp ( x 1) 5. Rear terminal of the fusing lamp ( x 1, x 3) 6.

  • Page 183: Fusing Drive Gear

    Fusing 7. Fusing lamp [A] • Remove the fusing lamp without touching the glass part [B]. • Pay attention to the direction of the fusing lamp during the re-installation. Fusing Drive Gear 1. Heating roller (* p.174) 2. Fusing lamp rear bracket (* p.180 "Fusing Lamp") 3.
  • Page 184 4. Replacement and Adjustment 2. Fusing lamp (* p.180) 3. Pressure roller gear [A] at the rear side (c-ring x 1) 4. Pressure roller bearing [A] at the rear side 5. Front terminal [A] ( x 1)
  • Page 185 Fusing 6. Lamp holder front bracket [A] ( x 1) 7. Pressure roller bracket [B] at the front side ( x 2, binding screw x 1) 8. Pressure roller bearing [A] at the front side (c-ring x 1) 9. Pressure roller [B]...
  • Page 186 4. Replacement and Adjustment When re-installing the pressure roller 1. Apply "Barrierta S552R" to the front shaft of the pressure roller at 2 mm from the notch [A], and to the rear shaft of the pressure roller at 2 mm from the edge [B]. (Apply the lubricant to half of the circumference of the pressure roller, as shown in the lower of the three above diagrams.) 2.

  • Page 187: Heating Roller Thermistor

    Fusing Heating Roller Thermistor 1. Fusing unit (* p.173) 2. Fusing right cover (* p.174 "Heating Roller and Heating Roller Bearing") 3. Fusing bottom cover [A] ( x 5) 4. Heating roller thermistor with bracket [A] ( x 1, x 1) Pressure Roller Thermostat 1.

  • Page 188: Pressure Roller Thermistor

    4. Replacement and Adjustment 4. Entrance guide plate [A] ( x 2) • The entrance guide plate must be removed with the orientation of the fusing unit as shown above, to protect the surface of the heating roller from damage. 5.

  • Page 189: Bearing Gear And Idle Gear

    Fusing 4. Pressure roller thermistor [A] ( x 1) Bearing Gear and Idle Gear 1. Fusing unit (* p.173) 2. Rear fusing cover (* p.174 "Heating Roller and Heating Roller Bearing") 3. Pressure roller contact shaft actuator and pressure roller contact shaft gear (* p.174 "Heating Roller and Heating Roller Bearing") 4.

  • Page 190: Paper Exit Fan

    4. Replacement and Adjustment 2. Right rear cover (* p.110) 3. Fusing duct [A] ( x 1, x 1) 4. Fusing fan [A] (hook x 5) When installing the fusing fan Make sure that the fusing fan is installed with its decal facing the right side of the machine. Paper Exit Fan 1.

  • Page 191: Ih (Induction Heating) Inverter Fan

    Fusing 3. Paper exit fan [A] ( x 1, x 1, hook x 2) When installing the paper exit fan Make sure that the paper exit fan is installed with its decal facing the rear of the machine. IH (Induction Heating) Inverter Fan 1.

  • Page 192: Thermopile

    4. Replacement and Adjustment 4. IH inverter fan [B] ( x 2) When installing the IH inverter fan Make sure that the IH inverter fan is installed with its decal facing the upper side of the machine. Thermopile 1. Open the right door. 2.
  • Page 193 Fusing 6. Bracket [A] ( x1) 7. Fusing unit (* p.173) 8. Paper exit unit (* p.210) 9. Thermopile bracket [A] ( x 2, x 1, x 2) 10. Thermopile ( x 2) When cleaning the lens of the thermopile CAUTION:...
  • Page 194 4. Replacement and Adjustment • Do this cleaning procedure after the fusing unit has completely cooled down. Otherwise, you may get a serious burn. • Do not push the thermostat [A] on the IH coil unit. If you do, the thermostats will be opened. In that case, the IH coil unit must be replaced.

  • Page 195: Pressure Roller Hp Sensor

    Fusing 3. Insert the special cleaning tool [A] into the hole [B] of the printer. 4. Rotate the special cleaning tool [A] 10 times while pushing in to clean the lens inside of the printer. Pressure Roller HP Sensor 1. Rear cover (* p.109) 2.
  • Page 196 4. Replacement and Adjustment 3. Pressure roller HP sensor bracket [A] ( x 1, x 1) 4. Pressure roller HP sensor [A] (hooks)

  • Page 197: Ih Coil Fan

    Fusing NOTE: The picture below shows how to use the screwdriver to remove the screws of the pressure roller HP sensor bracket. IH Coil Fan 1. Open the right door. 2. Operation panel cover (* p.111) 3. Pull out trays 1 and 2, and the image transfer belt unit. 4.

  • Page 198: Ih Coil Unit

    4. Replacement and Adjustment IH Coil Unit • Do not push the thermostat [A] on the IH coil unit. If you do, the thermostat will be opened. In that case, the IH coil unit must be replaced. 1. Fusing unit (* p.173) 2.
  • Page 199 Fusing 9. Disconnect the connector [A]. 10. Pull the Harness [A] in the arrow direction. 11. Bracket [A] ( x 1)
  • Page 200 4. Replacement and Adjustment 12. IH coil unit [A] (First, release the front side of the IH coil unit.)

  • Page 201: Paper Feed

    Paper Feed Paper Feed Paper Feed Unit 1. Rear cover (* p.109) 2. Right rear cover (* p.110) 3. Duplex unit (* p.213) 4. Pull out tray 1 and tray 2. 5. Paper guide plate [A] (hook x 2) 6. Harness cover [A] ( x 1)

  • Page 202: Pick-Up, Feed And Separation Rollers

    4. Replacement and Adjustment 7. Paper feed unit [A] ( x 2, x 1) Pick-Up, Feed and Separation Rollers Tray 1 and Tray 2 1. Paper feed unit (* p.199) 2. Roller holder [A] ( x 1) 3. Pick-up roller [B] 4.

  • Page 203: Tray Lift Motor

    Paper Feed Tray Lift Motor 1. Rear cover (* p.109) 2. PSU bracket (* p.222) 3. High voltage supply board bracket (* p.224) 4. Tray lift motor 1 or 2 [A] ( x 2, x 3, x 1 each) Vertical Transport, Paper Overflow, Paper End and Paper Feed Sensors 1.

  • Page 204: Registration Sensor

    4. Replacement and Adjustment 4. Paper overflow sensor [A] 5. Paper end feeler [B] and paper end sensor [C] (hook, x 1 each) 6. Vertical transport sensor bracket [D] ( x 1, x 1) 7. Vertical transport sensor [E] ( x 1, hook) 8.

  • Page 205: By-Pass Paper Size Sensor And By-Pass Paper Length Sensor

    Paper Feed 3. Paper guide plate 1 [A] and 2 [B] ( x 2 each) 4. Registration sensor [C] ( x 1, hook) By-pass Paper Size Sensor and By-pass Paper Length Sensor 1. Open the by-pass tray [A]. 2. Move the side fences to the center. 3.
  • Page 206 4. Replacement and Adjustment 4. By-pass paper size sensor [A] ( x 1). 5. By-pass paper length sensor [B] ( x 1) When reinstalling this switch 1. Adjust the projection [C] of the left side fence bar (it must be centered). 2.

  • Page 207: By-Pass Bottom Tray

    Paper Feed B4 SEF 00001100 B6 SEF 00000011 A4 SEF 00001101 A6 SEF 00000111 B5 SEF 00001001 Smaller A6 SEF 00001111 By-pass Bottom Tray 1. Open the right door. 2. By-pass tray cover (* p.203 "By-pass Paper Size Sensor and By-pass Paper Length Sensor") 3.
  • Page 208 4. Replacement and Adjustment 5. Right door rear cover [A] ( x 3) 6. Remove the screw at the front side ( x 1). 7. Remove the cover [A] (2 hooks).

  • Page 209: By-Pass Paper End Sensor

    Paper Feed 8. Remove the screw at the rear side. 9. Release the front [A] and rear [B] arms ( x 1 each). 10. By-pass Bottom Tray [A] By-pass Paper End Sensor 1. Right door cover (* p.205 "By-pass Bottom Tray")

  • Page 210: By-Pass Pick-Up, Feed And Separation Roller, Torque Limiter

    4. Replacement and Adjustment 2. By-pass feed unit cover [A] ( x 2). 3. By-pass paper end sensor [B] ( x 1, hook) By-pass Pick-up, Feed and Separation Roller, Torque Limiter 1. Right door cover (* p.205 "By-pass Bottom Tray") 2.

  • Page 211: By-Pass Feed Clutch

    Paper Feed 3. By-pass feed roller [A] ( x 1) 4. By-pass feed unit cover (* p.207 "By-pass Paper End Sensor") 5. By-pass separation roller [A] ( x 1) 6. Torque limiter [B] By-pass Feed Clutch 1. Open the right door. 2.

  • Page 212: Paper Exit Unit

    4. Replacement and Adjustment 3. By-pass feed clutch holder [A] ( x 2) 4. By-pass feed clutch [B] ( x 1, x 1) Paper Exit Unit 1. Fusing Unit (* p.173) 2. Operation panel (* p.111) 3. Image transfer belt unit (* p.134) 4.

  • Page 213: Fusing Exit, Paper Overflow, Junction Paper Jam And Paper Exit Sensors

    Paper Feed 8. Top right stay [C] ( x 3) 1. Gear cover [A] ( x 1) 2. Paper exit unit [B] ( x 2, x 2) Fusing Exit, Paper Overflow, Junction Paper Jam and Paper Exit Sensors 1. Paper exit unit (* p.210) 2.
  • Page 214 4. Replacement and Adjustment 3. Fusing exit sensor [B] ( x 1) 4. Paper overflow sensor [C] ( x 1, hook) 5. Sensor bracket [D] ( x 1) 6. Junction paper jam sensor [E] ( x 1, hook) 7. Paper exit sensor [F] ( x 1, hook)

  • Page 215: Duplex Unit

    Duplex Unit Duplex Unit Duplex Unit 1. Rear cover (* p.109) 2. Right rear cover (* p.110) 3. Open the lower door [A] of the duplex unit. 4. Release the tab [B] and remove the lower door (spring x 2). 5.

  • Page 216: Duplex Door Sensor

    4. Replacement and Adjustment 8. Push up the duplex unit a little bit, while pressing the bracket [A] to lock the spring [B]. • Do not let the duplex unit open fully before releasing the wire (step 9). Otherwise, the lock for the spring [B] is released.

  • Page 217: Duplex Entrance Sensor

    Duplex Unit 3. Duplex door sensor [A] ( x 1, hook) Duplex Entrance Sensor 1. Right door cover (* p.213 "Duplex Unit") 2. Open the right door. 3. Duplex entrance guide [A] ( x1, stepped screw x 2) 4. Duplex entrance sensor bracket [B] ( x 1, x 1) 5.

  • Page 218: Duplex Exit Sensor

    4. Replacement and Adjustment Duplex Exit Sensor 1. Paper transfer unit (* p.142) 2. Guide plate [A] (two hooks) 3. Duplex exit sensor [B] ( x 1, hook)

  • Page 219: Electrical Components

    Electrical Components Electrical Components Controller Unit 1. Controller unit [A] (knob screw x 5) Controller Box Right Cover 1. Rear cover (* p.109) 2. Controller box right cover [A] ( x 9)

  • Page 220: Controller Box

    4. Replacement and Adjustment Controller Box When opening the controller box 1. Rear cover (* p.109) 2. Remove six screws (red circles). 3. Open the controller box [A]. When removing the controller box 1. Rear cover (* p.109) 2. Right rear cover (* p.110) 3.
  • Page 221 Electrical Components 4. Remove the controller box stay [A] ( x 4). 5. Take the IOB bracket [B] aside ( x 4, all s, flat cable [C] x 1). 6. Release all clamps on the controller box frame. 7. Disconnect all connectors on the BCU. 8.

  • Page 222: Iob (In/Out Board)

    4. Replacement and Adjustment 9. Lift up the controller box [A], and then remove it. IOB (In/Out Board) 1. Rear cover (* p.109) 2. Controller box right cover (* p.217) 3. IOB [A] ( x 6, All s, flat cable x 1) 1.
  • Page 223 Electrical Components 3. Disconnect the harness (CN225) on the IOB board. 4. Move the IOB bracket aside (* p.218 "Controller Box") 5. BCU [A] ( x 5, x All) • Make sure the NVRAM is correctly installed on the BCU. Insert the NVRAM in the NVRAM slot with the "half-moon"...

  • Page 224: Psu

    4. Replacement and Adjustment • Keep NVRAM away from any objects that can cause static electricity. Static electricity can damage NVRAM data. PSU bracket 1. Rear cover (* p.109) 2. Ventilation duct [A] ( x 2) 3. PSU bracket [B] ( x 6, all s, all PSU board 1.

  • Page 225: Itb Power Supply Board

    Electrical Components 3. PSU board [A] ( x 11, all s, all ITB Power Supply Board 1. Rear cover (* p.109) 2. Open the controller box (* p.218) 3. Top right cover (* p.110) 4. Top rear cover (* p.110) 5.

  • Page 226: High Voltage Supply Board Bracket

    4. Replacement and Adjustment 3. High voltage supply board [A] ( x 8, All x 2) High Voltage Supply Board Bracket 1. Rear cover (* p.109) 2. PSU bracket (* p.222) 3. High voltage supply board bracket [A] ( x 3, All x 2) IH Inverter 1.

  • Page 227: Controller Board

    Electrical Components 4. IH inverter [A] ( x 6, x 5) Controller Board 1. Controller unit (* p.217) 2. Controller board [A] ( x 7, x 1)
  • Page 228 4. Replacement and Adjustment 3. Interface rails [A], NV-RAM [B], RAM-DIMM [C] When installing the new controller board 1. Remove the NVRAM from the old controller board. 2. Install the NVRAM on the new controller board after you replace the controller board. 3.

  • Page 229: Hdd Fan

    Electrical Components • Keep NVRAMs away from any objects that can cause static electricity. Static electricity can damage NVRAM data. • Make sure the NVRAM is correctly installed on the controller board. HDD Fan 1. Controller unit (* p.217) 2. HDD fan bracket [A] ( x 2) 3.
  • Page 230 4. Replacement and Adjustment 2. Remove the HDD [A] with the bracket ( x 4, x 2). 3. Remove the HDD from the bracket [A] ( x 4). Disposal of HDD Units • Never remove an HDD unit from the work site without the consent of the client. •...

  • Page 231: Nvram Replacement Procedure

    Electrical Components • If the customer is using the optional Browser Unit, this unit must be installed again. For more, see p.93 "Controller Options". NVRAM Replacement Procedure NVRAM on the BCU 1. Make sure that you have the SMC report (factory settings). This report comes with the machine. 2.

  • Page 232: Using Dip Switches

    4. Replacement and Adjustment Using Dip Switches Controller Board DIP SW No. Boot-up from Flash Memory Boot-up from SD card 2 to 8 Factory Use Only: Do not change the switch settings. BCU Board DIP SW No. 1 and 2 Factory Use Only: Do not change the switch settings.

  • Page 233: System Maintenance Reference

    5. System Maintenance Reference Service Program Mode • Make sure that the data-in LED ( ) is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the printer to process the data. SP Tables See "Appendices"...

  • Page 234: Remarks

    5. System Maintenance Reference To go back to a higher level, press the “Escape” key. Inputting a Value or Setting for a Service Program Enter the required program mode as explained above. The setting appearing on the display is the current setting.
  • Page 235 Service Program Mode Color Mode [Color] [K]: Black in B&W mode [Y], [M], or [C]: Yellow, Magenta, or Cyan in Full Color mode [YMC]: Only for Yellow, Magenta, and Cyan [FC]: Full Color mode [FC, K], [FC, Y], [FC, M], or [FC, C]: Black, Yellow, Magenta, or Cyan in full color mode Process Speed Print Mode L: Low speed (77 mm/s)

  • Page 236: Bit Switch Programming

    5. System Maintenance Reference Bit Switch Programming Do not change the bit switches unless you are told to do this by the manufacturer. 1. Start the SP mode. Select the “Service” menu with " / " keys. 2. Press the "OK" key three times. 3.

  • Page 237: Firmware Update

    Firmware Update Firmware Update To update the firmware for this machine, you must have the new version of the firmware downloaded onto an SD (Secure Digital) Card. The SD Card is inserted into SD Card Slot 2 on the left side of the controller box.
  • Page 238 5. System Maintenance Reference • Do not make another firmware-update program folder in the folder ‘romdata’. • Otherwise, it may cause a malfunction for the firmware updating. You just keep only one firmware update program folder in the folder ‘romdata’. The firmware program contains the file information.
  • Page 239 Firmware Update 2. Disconnect the printer from the network. 3. Remove the slot cover from the slot 2 ( x 1). • Do not use the slot 1. The slot 1 is for customer use. 4. Turn the SD card face to the rear side of the printer, and insert it into the slot 2. 5.

  • Page 240: Handling Firmware Update Errors

    5. System Maintenance Reference 18. Connect the printer to the network physically. 19. Turn on the main power switch. 20. Print the Configuration Page to check that the every firmware is correctly updated: Menu > List/Test Print > Config. Page Error Handling An error code is shown if an error occurs during the download.
  • Page 241 Firmware Update Data incorrect for continuous Insert the SD card with the remaining data required for download the download, the re-start the procedure. Data incorrect after download Execute the recovery procedure for the intended module interrupted download, then repeat the installation procedure. Incorrect SD card version Incorrect ROM data on the SD card, or data is corrupted.

  • Page 242: Controller Self-Diagnostics

    5. System Maintenance Reference Controller Self-Diagnostics Overview There are two types of self-diagnostics for the controller. 1. Power-on self-diagnostics: The machine automatically starts the self-diagnostics just after the power has been turned on. 2. SC detection: The machine automatically detects SC conditions at power-on or during operation. The following shows the workflow of the power-on and detailed self-diagnostics.
  • Page 243 Controller Self-Diagnostics...

  • Page 244: Nvram Data Upload/Download

    5. System Maintenance Reference NVRAM Data Upload/Download • Turn off the main power switch before you insert or remove an SD card. Make sure that the controller and the BCU are correctly connected. Uploading NVRAM Data Copy the data from the NVRAM to an SD card (referred to as “to upload NVRAM data” in this section) before you replace the NVRAM.

  • Page 245: Downloading Nvram Data

    NVRAM Data Upload/Download 17. Install the SD slot cover to the SD card slot 2. 18. Mark the SD card with, for example, the machine code. You need this SD card when you download NVRAM data. • One SD card can store the NVRAM data from two or more machines. Downloading NVRAM Data Copy the data from the SD card to the NVRAM (referred to as “to download NVRAM data”...

  • Page 246: Using The Debug Log

    5. System Maintenance Reference Using the Debug Log This machine provides a Save Debug Log feature that allows the Customer Engineer to save and retrieve error information for analysis. Every time an error occurs, debug information is recorded in volatile memory. But this information is lost when the machine is switched off and on.
  • Page 247 Using the Debug Log Saves data only for the SC code that you specify by entering Any SC Error code number. Saves data for jams. • More than one event can be selected. - Example 1: To Select Items 1, 2, 4 Push the key to select the appropriate items(s).

  • Page 248: Retrieving The Debug Log From The Hdd

    5. System Maintenance Reference 2000 (NCS) 2224 (BCU) • The default settings for Keys 1 to 10 are all zero (“0”). Key to Acronyms Acronym Meaning Acronym Meaning Engine Control Service Net File Application GW Print Service Printer Design Language GSP-PM GW Print Service –...

  • Page 249: Debug Log Codes

    Using the Debug Log 3. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by email. You can also send the SD card by regular mail if you want. Debug Log Codes...
  • Page 250 5. System Maintenance Reference...

  • Page 251: Troubleshooting

    6. Troubleshooting Service Call Conditions See the "Appendices" for the following information: • SC Tables...

  • Page 252: Process Control Error Conditions

    6. Troubleshooting Process Control Error Conditions See the "Appendices" for the following information: • Developer Initialization Result • Process Control Self-Check Result • Line Position Adjustment Result...

  • Page 253: Troubleshooting Guide

    Troubleshooting Guide Troubleshooting Guide See the "Appendices" for the following information: • Image Quality • Line Position Adjustment Image Problems Stain on the outputs If a stain appears at the edge of the output, do the following procedure. 1. Execute the fusing cleaning mode with SP1123-002. •...

  • Page 254: Jam Detection

    6. Troubleshooting Jam Detection See the "Appendices" for the following information: • Paper Jam Display • Jam Codes and Display Codes...
  • Page 255 Electrical Component Defects Electrical Component Defects See the "Appendices" for the following information: • Sensors • Blown Fuse Conditions...
  • Page 256 6. Troubleshooting...
  • Page 257 Model AP-P2 Machine Code: G188/G189 Appendices January 2009 Subject to change...
  • Page 259 TABLE OF CONTENTS 1. Appendix: Specifications General Specifications............................3 Main Frame..............................3 Printer...................................6 Supported Paper Sizes............................8 Paper Feed..............................8 Paper Exit..............................10 Software Accessories............................15 Printer Drivers...............................15 Utility Software.............................15 Optional Equipment............................17 Paper Tray Unit (One-tray).........................17 Two-tray Paper Feed Unit...........................17 Large Capacity Tray............................18 3000-Sheet Finisher............................18 Punch Unit for 3000-Sheet Finisher......................20 1000-Sheet Booklet Finisher &...
  • Page 260 Service Call Tables - 6..........................65 Service Call Tables - 7..........................71 Service Call Tables - 8..........................80 4. Appendix: Process Control Error Conditions Process Control Error Conditions........................101 Developer Initialization Result........................101 Process Control Self-Check Result......................102 Line Position Adjustment Result.........................105 5. Appendix: Troubleshooting Guide Troubleshooting Guide..........................107 Image Quality............................107 Line Position Adjustment..........................108...

  • Page 261: Appendix: Specifications

    1. Appendix: Specifications General Specifications Main Frame Configuration: Desktop Laser beam scanning & Dry electrostatic transfer system Print Process: 4 drums tandem method 1200 x 1200 dpi (true, 1bit) Resolution: 9000 x 600 dpi, 1800 x 600 dpi, 600 x 600 dpi Gradation: 600dpi 4 bits/pixel, 2 bits/pixel, 1 bit/pixel Normal (LT/ A4 LEF): 40 ppm (color/black &...
  • Page 262 1. Appendix: Specifications EU/ASIA: 34 seconds or less (23°C, 50%) NA: 35 seconds or less (23°C, 50%) Warm-up time: EU/ASIA: 48 seconds or less (23°C, 50%) NA: 50 seconds or less (23°C, 50%) Standard tray: 550 sheets x 2 By-pass tray: 100 sheets Print Paper Capacity: (80 g/m , 20 lb)
  • Page 263 General Specifications Standard: 512 MB Memory: Maximum: 1024 MB (+ Option) 120 V, 60 Hz: More than 12A (for North America) Power Source: 220 V – 240 V, 50/60 Hz: More than 7A (for Europe/ASIA) 120V 220 - 240V Power Consumption: Maximum 1440 W or less 1400 W or less...

  • Page 264: Printer

    1. Appendix: Specifications Printer PCL 6/5c RPCS (Refined Printing Command Stream) Adobe PostScript 3 Printer Languages: PictBridge (optional) PCL 5c: 300 x 300 dpi : Available only in B/W mode 600 x 600 dpi : Fast (1 bit), Standard (2 bits), Fine (4 bits) PCL 6: 600 x 600 dpi : Fast (1 bit), Standard (2 bits), Fine (4 bits) RPCS:...
  • Page 265 Printer PCL 6/5c (Standard): 35 Intelli fonts 10 TrueType fonts Resident Fonts: 13 International fonts Adobe PostScript 3: 136 fonts (24 Type 2 fonts, 112 Type 14 fonts) USB 2.0: Standard USB Host I/F: Standard Ethernet (100 Base-TX/10 Base-T): Standard Host Interfaces: IEEE1284 parallel x 1: Optional IEEE802.11a/b/g (Wireless LAN): Optional...

  • Page 266: Supported Paper Sizes

    1. Appendix: Specifications Supported Paper Sizes Paper Feed BT: By-pass Tray, T1: Tray 1, T2/3/4: Tray 2/3/4/5, LCT: Large Capacity Tray, DU: Duplex Unit North America Europe/Asia Paper Size (W x L) T2/3/ T2/3/ A3 W 12" x 18" A3 SEF 297 x 420mm A4 SEF 210 x 297mm...
  • Page 267 Supported Paper Sizes North America Europe/Asia Paper Size (W x L) T2/3/ T2/3/ Half Letter 5.5" x 8.5" Executive 7.25" x 10.5" Executive 10.5" x 7.25" F SEF 8" x 13" Foolscap 8.5" x 13" 8.25" x 13" 11" x 15" Folio SEF 10"...

  • Page 268: Paper Exit

    1. Appendix: Specifications Supported: the sensor detects the paper size. Supported: the user specifies the paper size. Supported: depends on a technician adjustment Not supported Paper Exit 3000 Sheet Finisher (B805) MF: Main Frame, Prf: Proof, Clr: Clear, Shf: Shift, Stp: Staple, 2P: 2 Holes Punch, N2P: North Europe 2 Holes, 3P: 3 Holes Punch, Punch 4 P: 4 Holes Punch, N4P: North Europe 4 Holes Punch 3000-sheet finisher...
  • Page 269 Supported Paper Sizes 3000-sheet finisher Size Paper (W x L) 182 x B5 SEF 257 mm 257 x B5 LEF 182 mm 128 x B6 SEF 182 mm Ledger 11" x 17" Letter SEF 8.5" x 11" Letter LEF 11" x 8.5" Legal SEF 8.5"...
  • Page 270 1. Appendix: Specifications 3000-sheet finisher Size Paper (W x L) 267 x 390 mm 195 x 16K SEF 267 mm 267 x 16K LEF 195 mm Custom 4.125" x Com10 Env. 9.5" 3.875" x Monarch Env. 7.5" 114 x C6 Env. 162 mm 162 x C5 Env.
  • Page 271 Supported Paper Sizes *3: Minimum 100 mm for 2P, 230 mm for 3P, 255 mm for 4P, 125 mm for N4P *4: Corner stapling is not available in this mode. 1000-Sheet Booklet Finisher (B793) MF: Main Frame, Prf: Proof, Clr: Clear, Shf: Shift, Stp: Staple, SS: Saddle Stitch, 2/3 P: 2/3 Holes Punch, 4 P: 4 Holes Punch, N4P: North Europe 4 Holes Punch 1000-sheet booklet finisher Paper...
  • Page 272 1. Appendix: Specifications 1000-sheet booklet finisher Paper Size (W x L) 2/3 P Executive LEF 10.5" x 7.25" F SEF 8" x 13" Foolscap SEF 8.5" x 13" 8.25" x 13" 11" x 15" Folio SEF 10" x 14" 8" x 10" 267 x 390 mm 16K SEF 195 x 267 mm...

  • Page 273: Software Accessories

    Software Accessories Software Accessories The printer drivers and utility software are provided as following CD-ROM • Printer Drivers and Utilities CD-ROM An auto-run installer lets you to select the components you want to install. Printer Drivers MacOS8.6 to 9.x, Windows Windows Printer Windows 2000, XP, Server...
  • Page 274 1. Appendix: Specifications A printer management utility for client users. DeskTopBinder – A utility for peer-to-peer printing over a NetBEUI or TCP/IP network. SmartDeviceMonitor for Client A peer-to-peer print utility over a TCP/IP network. This (Win 95/98/Me, NT4, 2000/XP/ provides the parallel printing and recovery printing features. Server 2003/Vista) This is provided on the printer drivers CD-ROM A utility for peer-to-peer printing over a NetBEUI or TCP This...

  • Page 275: Optional Equipment

    Optional Equipment Optional Equipment Paper Tray Unit (One-tray) Paper Feed System: Paper Height Detection: 5 steps (100%, 70%, 30%, 10% (Near end), and Empty) Capacity: 550 sheets Paper Weight: 60 to 169 g/m (16 to 45 lb.) Paper Size: A3 SEF to A5, DLT SEF to HLT Power Source: DC 24V, 5V (from the main frame) Power Consumption:...

  • Page 276: Large Capacity Tray

    1. Appendix: Specifications Large Capacity Tray Paper Size: A4 LEF/LT LEF Paper Weight: 60 g/m to 169 g/m , 16 lb. to 45 lb. Tray Capacity: 2,000 sheets (80 g/m , 20lb.) 5 steps (100%, 70%, 30%, 10%, Empty): Right Tray Remaining Paper Detection: 4 steps (100%, 70%, 30%, Empty): Left Tray Power Source:...
  • Page 277 Optional Equipment 3,000 sheets A4 LEF, 8.5" x 11” LEF A3 SEF, A4 SEF, B4 SEF, B5, 11” x 17” SEF, 8.5” x 14” SEF, 8.5” x 11” SEF, 1,500 sheets 12” x 18” SEF Stack Capacity 500 sheets A5 LEF Shift Tray A5 SEF, B6 SEF, A6 SEF, 100 sheets...

  • Page 278: Punch Unit For 3000-Sheet Finisher

    1. Appendix: Specifications Paper Size Pages/Set Sets 20 - 50 pages 150 - 60 sets A4 LEF, 8.5” x 11” LEF 2 - 19 pages 150 sets Stapled Stack Capacity (same 15 - 50 pages 100 - 30 sets size) A4 SEF, B5, 8.5”...

  • Page 279: 1000-Sheet Booklet Finisher & Punch Unit

    Optional Equipment A5 to A3, 5.5" x 8.5" to 11” x 17” NA 2-holes A5 to A4, 5.5" x 8.5" , 8.5" x 11” A3, B4, 11” x 17” NA 3-holes A4, B5, 8.5" x 11” A5 to A3, 5.5" x 8.5" to 11” x 17” Paper Sizes EU 2-holes A5 to A4, 5.5"...
  • Page 280 1. Appendix: Specifications No punch mode: 60 to 256 g/m (14 to 68 lb.) (Shift tray) 60 to 105 g/m (14 to 28 lb.) (Proof tray) Punch mode: Paper Weight: 60 to 163 g/m (14 to 43 lb.) Staple mode: 64 to 90 g/m (17 to 24 lb.) Label/Thick paper/OHP cannot be stapled...

  • Page 281: Bridge Unit

    Optional Equipment Bridge Unit Standard sizes A6 SEF to A3, HLT to DLT Paper Size: Non-standard sizes Width: 90 to 305 mm Length: 148 to 600 mm Paper Weight: 60 g/m to 253 g/m , 16 lb. to 78 lb. Power Source: DC 24 V, 5 V (form the copier/printer) Dimensions (W x D x H):...
  • Page 282 1. Appendix: Specifications...

  • Page 283: Appendix: Preventive Maintenance Tables

    2. Appendix: Preventive Maintenance Tables User Maintenance Items The user replaces the following maintenance items. Mainframe Replacement Items Item Remarks • PCU - BK, C, M, Y 40 KP (YMC, BK) • Waste Toner Bottle • Image Transfer Belt Unit •...

  • Page 284: Service Maintenance Items

    2. Appendix: Preventive Maintenance Tables Service Maintenance Items Mainframe Cleaning Items Item • Dust Shield Glass of the Laser Optics Housing Cleaning tool, provided with the machine Unit (the tool is on the inside of the front cover) • Paper Dust Container •...
  • Page 285 Service Maintenance Items Bottom Plate Pad Damp cloth 1000/3000-Sheet (Booklet) Finisher Items Remarks Rollers Damp cloth Discharge Brush Dry cloth Sensors Blower brush 1000/3000-Sheet (Booklet) Finisher Punch Kit Items Remarks Punch Chads Discard chads.
  • Page 286 2. Appendix: Preventive Maintenance Tables...
  • Page 287 3. Appendix: Service Call Conditions Service Call Conditions Summary The "SC Table" section shows the SC codes for controller errors and other errors. The latter (not controller errors) are put into four types. The type is determined by their reset procedures. The table shows the classification of the SC codes.

  • Page 288: Appendix: Service Call Conditions

    3. Appendix: Service Call Conditions SC Code Classification The table shows the classification of the SC codes: Class 1 Section SC Code Detailed section 100 - Not used in this model Scanning 190 - Unique for a specific model 200 - Polygon motor 220 - Synchronization control...

  • Page 289: Service Call Conditions

    Service Call Conditions Class 1 Section SC Code Detailed section 500 - Paper feed 515 - Duplex 520 - Paper transport Paper feed / Fusing 530 - Fan motor 540 - Fusing 560 - Others 570 - Unique for a specific model 600 - Electrical counters 620 -...

  • Page 290: Service Call Tables - 1

    3. Appendix: Service Call Conditions Service Call Tables - 1 SC 1xx: Unique for a specific model Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Serial Number Mismatch • Serial number stored in the memory does not have the correct code. •...
  • Page 291 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Polygon motor error 2: OFF timeout The polygon mirror motor does leave the READY status within 3 seconds after the polygon motor switches off. • Disconnected or defective harness to polygon motor driver board •...
  • Page 292 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification.
  • Page 293 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Page 294 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) FGATE ON error: Y The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [Y]. See SC 230 for troubleshooting details. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) FGATE OFF error: Y...
  • Page 295 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) FGATE ON error: C The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [C]. See SC 230 for troubleshooting details. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) FGATE OFF error: C...

  • Page 296: Service Call Tables - 3

    3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Line position adjustment (MUSIC) error Line position adjustment fails four consecutive times. • Pattern sampling error (insufficient image density ) • Defective ID sensors for the line position adjustment •...
  • Page 297 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The measured voltage is not proper when IOB measures the charge output for each color. • Disconnected or broken high voltage cable • Defective or not installed PCU • Defective high voltage power supply 1.
  • Page 298 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) TD sensor (Vt low) error 2: M TD sensor (Vt low) error 2: C TD sensor (Vt low) error 2: Y The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0.5V) for 10 counts.
  • Page 299 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Drum gear position sensor error: K Drum gear position sensor error: M Drum gear position sensor error: C Drum gear position sensor error: Y The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment.

  • Page 300: Service Call Tables - 4

    3. Appendix: Service Call Conditions Service Call Tables - 4 SC4xx: Image Processing - 2 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ID sensor adjustment error When the Vsg error counter reaches "3", the machine detects "SC400". The Vsg error counter counts "1" when the Vsg detected by ID sensor is more than the value (default: 4.5V) specified with SP3324-005 or less than the value (default: 3.5V) specified with SP3324-006.
  • Page 301 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Image transfer belt drive motor error The motor LOCK signal is not detected for more than two seconds while the motor START signal is on. • Motor overload • Defective image transfer unit motor •...
  • Page 302 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Image transfer belt unit error The machine detects the encoder sensor error. • Defective encoder sensor • Image transfer unit installation error • Defective image transfer unit motor 1.
  • Page 303 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) High voltage power: Separation bias output error The status of the power pack is checked every 20 ms. This SC is issued if the BCU detects a short in the power pack 10 times at D(ac). •...
  • Page 304 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) High voltage power: Drum/ development bias output error An error signal is detected for 0.2 seconds when charging the drum or development. • High voltage leak • Broken harness •...

  • Page 305: Service Call Tables - 5

    Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Temperature and humidity sensor error • The thermistor output of the temperature sensor is not within the prescribed range (0.2V to 3.5V). If this is detected consecutively three times, the SC is generated and the machine defines that the temperature is "23°C".
  • Page 306 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) • When the tray lift motor rotates counterclockwise, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray. • When the tray lift motor rotates clockwise, (if the upper limit is not detected within 1.5 seconds), the machine asks the user to reset the tray.
  • Page 307 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Tray 3 error (Paper Feed Unit or LCT) For the two-tray paper feed unit or one-tray paper feed unit: • When the tray lift motor is turned on, the upper limit is not detected within 10 seconds For the LCT: •...
  • Page 308 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Tray 3 error (Paper Feed Unit or LCT) This SC is generated if the following condition occurs 3 consecutive times. For the two-tray paper feed unit or one-tray paper feed unit: •...
  • Page 309 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Tray 4 error (Paper Feed Unit or LCT) This SC is generated if the following condition occurs 3 consecutive times. For the two-tray paper feed unit or one-tray paper feed unit •...
  • Page 310 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Tray 5 error (Two-tray paper feed unit combined with the one-tray paper feed unit) This SC is generated if the following condition occurs 3 consecutive times. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. •...
  • Page 311 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) IH coil fan error The machine does not detect the fan motor lock signal for 2 seconds while the IH coil fan turns on. • Disconnected harness • Overload on the IH coil fan motor •...
  • Page 312 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Second duct fan error The machine does not detect the fan motor lock signal for 2 seconds while the second duct fan turns on. • Disconnected harness • Overload on the second duct fan motor •...
  • Page 313 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Third duct fan error The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected. • Defective controller fan motor • Defective IOB 1.
  • Page 314 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Heating roller warm-up error 1 • The heating roller temperature does not reach the ready temperature for 190 seconds after the IH inverter turns on. • The heating roller temperature detected by the heating roller thermopile does not reach 80°C for 20 seconds after the IH inverter on.
  • Page 315 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Heating roller overheat 1 (hardware error) During stand-by mode or a print job, the temperature detected by the heating roller thermopile reaches 250 °C. • Defective PSU • Defective IOB •...
  • Page 316 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fusing unit rotation error The heating roller rotation sensor does not detect change in the actuator for 0.5 seconds after the fusing/paper exit motor has turned on. • Defective fusing/paper exit motor •...
  • Page 317 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Heating roller warm-up error 2 • The heating roller temperature does not reach the ready temperature for 90 seconds after the heating lamp on. • The heating roller temperature does not reach 80°C for 20 seconds after the IH inverter on.
  • Page 318 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Heating roller overheat (hardware error) The heating roller thermistor detects 250°C or more. • Defective PSU • Defective IOB • Defective BCU • Defective fusing control system 1. Replace the PSU. 2.
  • Page 319 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Pressure roller thermistor error The temperature detected by the pressure roller thermistor does not reach 0 °C for 37 seconds. • Loose connection of the pressure roller thermistor • Defective pressure roller thermistor 1.
  • Page 320 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Pressure roller overheat 3 (hardware error) The pressure roller thermistor detects 220°C or more. • Defective PSU • Defective IOB • Defective BCU • Defective fusing control system 1.
  • Page 321 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Pressure roller contact sensor error Pressure roller contact sensor does not detect the pressure roller position three times. • Broken or defective pressure roller contact sensor • Deformed or broken pressure roller contact sensor feeler •...
  • Page 322 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) IH inverter current error at power on The output current from the IH inverter does not reach the proper value when the IH inverter turns on. • Disconnected power input terminal 1 and 2 •...

  • Page 323: Service Call Tables - 6

    Service Call Conditions Service Call Tables - 6 SC6xx: Device Communication Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Mechanical counter error: K Mechanical counter error: FC This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1". •...
  • Page 324 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on.
  • Page 325 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Expanded authentication module error There is no expanded authentication module in the machine. The SD card or the file of the expanded authentication module is broken. There is no DESS module in the machine. •...
  • Page 326 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) No response from controller at power on When the main power is turned on or the machine starts warming up from energy- saving mode, the controller does not receive a command signal from the controller. •...
  • Page 327 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) RFID: Communication error • Communication error occurs when the RFID starts to communicate with the RFID receptor. • Retry of RFID communication fails three times after the machine has detected the RFID communication error.
  • Page 328 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Memory address command error The BCU does not receive a memory address command from the controller 120 seconds after paper is in the position for registration. • Loose connection •...

  • Page 329: Service Call Tables - 7

    Service Call Conditions Service Call Tables - 7 SC7xx: Peripherals Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Jogger motor error • Jogger HP sensor does not detect the jogger fence for 2000ms after the jogger unit has moved to its home position. •...
  • Page 330 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Stack feed-out motor error • Stack feed-out HP sensor does not detect the home position of the stack feed- out belt 3000ms after the stack feed-out belt has moved to its home position. •...
  • Page 331 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Finisher Tray 1 shift motor error The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 332 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Finisher corner stapler rotation motor error The stapler does not return to its home position within the specified time after stapling. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. •...
  • Page 333 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 1000-sheet booklet finisher: Stack feed motor error • The stack feed HP sensor does not detect "ON" twice (once: jam error) for specified time after the stack feed motor has turned on. •...
  • Page 334 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Stacking sponge roller motor Occurs during the operation of the stacking sponge roller motor. • Disconnected, looser or defective motor harness • Motor overloaded • Disconnected, loose or defective sensor harness •...
  • Page 335 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Finisher folder plate motor error The folder plate moves but is not detected at the home position within the specified time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 336 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Paper position sensor slide motor error The paper position sensor moves but is not detected at the home position within the specified time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 337 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Stack junction gate motor error The stack junction gate moves but is not detected at the home position within the specified time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.

  • Page 338: Service Call Tables - 8

    3. Appendix: Service Call Conditions Service Call Tables - 8 SC8xx: Peripherals Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Boot loader error The boot loader cannot read one of the following: self-diagnostic module, kernel, or one of the files of the root file system, or the check of one of these items on the system SD card failed.
  • Page 339 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Memory error Unexpected system memory size • Defective RAM DIMM [766D] • Defective controller • Software error 1. Check and/or replace the RAM DIMM. 2. Replace the controller. Kernel stop error The cache error trap occurs in the CPU.
  • Page 340 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) CPU error During the self-diagnostic, the controller CPU detects an error. There are 47 types of error code (0001 to 4005) depending on the cause of the error. The CPU detects an error and displays the specific error code with the program address where the error occurs.
  • Page 341 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ASIC error The write-&-verify check error has occurred in the ASIC. [0B00] • Defective ASIC device Replace the controller. ASIC detection error The I/O ASIC for system control is not detected. [0B06] •...
  • Page 342 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnostic error: HDD (Hard Disk Drive) [XXXX]: Detailed error code [3003] Timeout error [3004] Command error When the main switch is turned on or starting the self-diagnostic, the HDD stays busy for the specified time or more.
  • Page 343 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) [15FF] Self-diagnostic Error: RTC/optional NVRAM The RTC device is not detected. • RTC defective • NVRAM without RTC installed • Backup battery discharged Replace the NVRAM with another NVRAM with an RTC device. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnostic error: Standard SDRAM DIMM...
  • Page 344 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Self-diagnostic error: ROM [XXXX]: Detailed error code Check sum error 1 [0101] • The boot monitor and OS program stored in the ROM DIMM is checked. If the check sum of the program is incorrect, this SC code is displayed.
  • Page 345 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) • ASIC (Mandolin) for system control could not be detected. After the PCI [0F30] configuration, the device ID for the ASIC could not be checked. [0F31] Replace the BCU. • ASIC (Mandolin) for system control could not be detected. After the PCI configuration, the device ID for the ASIC could not be checked.
  • Page 346 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Wireless LAN/Bluetooth card not detected The wireless LAN/Bluetooth card is not detected after communication is established, but the wireless LAN/Bluetooth board is detected. • Loose connection Check the connection. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Wireless LAN/Bluetooth card error...
  • Page 347 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Encryption key acquisition error: The controller fails to get a new encryption key. • Defective controller board Replace the controller board. Encryption key setting for HDD error: The controller fails to copy a new encryption key to the HDD. •...
  • Page 348 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) HDD check error: The HDD is not correctly installed. • No HDD installed • Unformatted HDD • The encryption key on the controller is different from the one on the HDD 1.
  • Page 349 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) HDD: Reboot error The HDD does not become ready within 30 seconds after the power is supplied to the HDD. • Loose connection • Defective cables • Defective HDD • Defective controller 1.
  • Page 350 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) HDD: Access error An error is detected while operating the HDD. Defective HDD Replace the HDD. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) SD card authentication error A correct license is not found in the SD card. •...
  • Page 351 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Address book error An error is detected in the data copied to the address book over a network. • Defective software program • Defective HDD • Incorrect path to the server 1.
  • Page 352 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Delete All error 1: HDD An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (M354). • Data Overwrite Security Unit (SD card) not installed •...
  • Page 353 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Log Data Error 3 • Invalid log encryption key due to defective NVRAM data -003 1. Initialize the HDD with SP5832-004. 2. Disable the log encryption setting with he user tool. Log Data Error 4 -004 •...
  • Page 354 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) TPM system authentication error The system firmware is not authenticated by TPM (security chip). • Incorrect updating for the system firmware • Defective flash ROM on the controller board Replace the controller board.
  • Page 355 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Printer font error A necessary font is not found in the SD card. • A necessary font is not found in the SD card. • The SD card data is corrupted. Check that the SD card has the correct data.
  • Page 356 3. Appendix: Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Undefined error Defective software program • An error undetectable by any other SC code occurred Type Details (Symptom, Possible Cause, Troubleshooting Procedures) CPM setting error • Defective BICU •...
  • Page 357 Service Call Conditions Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Application start error No applications start within 60 seconds after the power is turned on. • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem 1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)".
  • Page 358 3. Appendix: Service Call Conditions...

  • Page 359: Appendix: Process Control Error Conditions

    4. Appendix: Process Control Error Conditions Process Control Error Conditions Developer Initialization Result The displayed number shows the results of the TD sensor check for all 4 colors. 0000 = YCMK SP-3-014-001 (Developer Initialization Result) Result Description Possible Causes/Action Successfully Developer initialization is completed successfully completed.

  • Page 360: Process Control Self-Check Result

    4. Appendix: Process Control Error Conditions Result Description Possible Causes/Action 1. Make sure that the heat seal on the development unit is not removed 2. Defective TD sensor Vcnt error 3 Vcnt is less than 4.7V. 3. Vt target settings are not correct. 4.
  • Page 361 Process Control Error Conditions No. Result Description Possible Causes/Action • Solid image is not sufficient density: 1. Retry the process control. 2. Replace the ID sensors. 3. Replace the IOB board. ID sensor • Solid image is O.K. Not enough data can be coefficient (K5) sampled.
  • Page 362 4. Appendix: Process Control Error Conditions No. Result Description Possible Causes/Action Sampling data • ID sensor pattern density is too high or low. Not enough data can be error during sampled during the • Hardware defective gamma gamma correction. Same as 53 correction •...

  • Page 363: Line Position Adjustment Result

    Process Control Error Conditions No. Result Description Possible Causes/Action • Defective ID sensor • Poor connection ID sensor output is • Defective IOB ID sensor more than "Voffset output error Threshold" (SP3-32 1. Replace the ID sensor. 4-004) 2. Check the connection. 3.
  • Page 364 4. Appendix: Process Control Error Conditions • For details, see the "Troubleshooting Guide - Line Position Adjustment" section.

  • Page 365: Appendix: Troubleshooting Guide

    5. Appendix: Troubleshooting Guide Troubleshooting Guide Image Quality The following work-flow shows the basic troubleshooting steps for the image quality problems on this product.

  • Page 366: Line Position Adjustment

    5. Appendix: Troubleshooting Guide Line Position Adjustment When there are color registration errors on the output, do the line position adjustment as follows.
  • Page 367 Troubleshooting Guide • Use A3/DLT size paper for this adjustment. Test 1. Do SP2-111-003 (Mode c: rough adjustment). 2. Use SP2-194-007 to check if the result of the line position adjustment is correct (0: Completed successfully, 1: Not completed). If the result is "1", refer to ‘Countermeasure list for color registration errors’.
  • Page 368 5. Appendix: Troubleshooting Guide Test pattern check Possible cause/Countermeasure • Defective laser optics housing unit shutter • Defective image processing unit • Low density of test pattern • Defective BCU White image, Abnormal image, Low 1. Replace the shutter motor. density 2.
  • Page 369 Troubleshooting Guide Test pattern check Possible cause/Countermeasure • Defective ID sensor at center • Deformed center area on the image transfer belt The main scan registration is shifted by • Defective BCU more than ±0.66 mm, but only at the 1.
  • Page 370 5. Appendix: Troubleshooting Guide Test pattern check Possible cause/Countermeasure • Defective laser optics housing unit shutter • Defective image processing unit • Low density of test pattern • Defective BCU White image, Abnormal image, 1. Replace the shutter motor. Low density 2.
  • Page 371 Troubleshooting Guide Test pattern check Possible cause/Countermeasure • No defective component • Defective image transfer belt • Defective drive units The sub scan registrations of M, C, Y • Defective BCU are shifted by more than ±1.4mm from 1. Do SP2-111-003 again. the sub scan registration of K.
  • Page 372 5. Appendix: Troubleshooting Guide Test pattern check Possible cause/Countermeasure • Abnormal SP setting value of main scan: K The main scan registration of K is shifted. Adjust the value with SP2-101-001. • Abnormal SP setting value of main scan length detection: The main scan length of K is shifted.
  • Page 373 Troubleshooting Guide Test pattern check Possible cause/Countermeasure • Defective image transfer belt • Defective drive units • Defective ID sensor • Defective BCU • Incorrect SP value The sub scan registrations of M, C, Y are shifted. 1. Replace the image transfer belt. 2.
  • Page 374 5. Appendix: Troubleshooting Guide...

  • Page 375: Appendix: Jam Detection

    6. Appendix: Jam Detection Jam Detection Paper Jam Display SP7-507 shows the paper jam history. CODE: indicates the jam code. SIZE: indicates the paper size code. Total: Indicates the total counter (SP7-502-001). DATE: indicates the date when the jam occurred. Jam Codes and Display Codes SP 7504 shows how many jams occurred at each location.
  • Page 376 6. Appendix: Jam Detection Jam Code SP Display Description Display 7504 9 Duplex: ON Paper is jammed at the duplex unit. Vertical transport sensor 1 does not detect 7504 11 Vertical Transport 1: ON paper from tray 1. Vertical transport sensor 2 does not detect 7504 12 Vertical Transport 2: ON paper from tray 2.
  • Page 377 Jam Detection Jam Code SP Display Description Display 7504 55 Bank P Feed 3 Vertical transport sensor 3 does not turn off. 7504 57 Regist Sensor Registration sensor does not turn off. 7504 60 Exit Sensor Paper exit sensor does not turn off. 7504 61 Relay Exit Sensor Tray exit sensor (bridge unit) does not turn off.
  • Page 378 6. Appendix: Jam Detection Jam Code SP Display Description Display Fold unit exit sensor does not turn on after the folding has been done. Finisher Folding Exit 7504 136 R7-R11 (B793) Fold unit exit sensor does not turn off after it has turned on.
  • Page 379 Jam Detection Jam Code SP Display Description Display Fold plate HP sensor does not turn off after the fold plate has moved from its home position. Finisher Folding Plate 7504 143 R7-R11 Motor (B793) Fold plate HP sensor does not turn on after the fold plate has returned to its home position.
  • Page 380 6. Appendix: Jam Detection Jam Code SP Display Description Display Finisher Proof Exit: EUP Paper does not reach the proof tray exit sensor 7504 192 R1-R4 (B805) or stays at the proof tray exit sensor. Finisher Shift Tray Exit: Paper does not reach the upper tray exit sensor 7504 193 R1-R4 EUP (B805)
  • Page 381 Jam Detection Jam Code SP Display Description Display Corner stapler HP sensor does not turn on/off after the corner stapler movement motor has turned on. Finisher Staple Moving 7504 202 R5-R8 Motor: EUP (B805) Stapler rotation HP sensor does not turn on/off after the corner stapler rotation motor has turned on.
  • Page 382 6. Appendix: Jam Detection Jam Code SP Display Description Display Finisher Communication 7504 231 The machine does not detect the finisher. Error Paper Size Code Size Code Paper Size Size Code Paper Size A4 LEF B4 SEF A5 LEF B5 SEF B5 LEF DLT SEF LT LEF...
  • Page 383 Jam Detection Sensor Locations...
  • Page 384 6. Appendix: Jam Detection...

  • Page 385: Appendix: Electrical Component Defects

    7. Appendix: Electrical Component Defects Electrical Component Defects Sensors • The CN numbers in the following table are the connector numbers on the IOB. Sensor Name/ Activ Condition Symptom Sensor Board Name Open "Open Cover" is displayed. Right Door Open Switch CN204/1 "Open cover"...
  • Page 386 7. Appendix: Electrical Component Defects Sensor Name/ Activ Condition Symptom Sensor Board Name Open Jam A (Jam8, 17) Registration Sensor CN224/A2 Shorted Jam A, B (Jam1) Open/ Drum Gear Position CN222/A2 SC380/SC396 Sensor-K Shorted Open/ Drum Gear Position CN222/ A5 SC380/SC397 Sensor-M Shorted...
  • Page 387 Electrical Component Defects Sensor Name/ Activ Condition Symptom Sensor Board Name Open Jam A (Jam4, 12) Vertical Transport Sensor CN230/B7 Shorted Jam A, B (Jam1) CN224/ Open/ Tray 1 Paper Height Remaining paper volume Sensor 1, 2 on the LCD is wrong. B2, B5 Shorted CN224/...
  • Page 388 7. Appendix: Electrical Component Defects Sensor Name/ Activ Condition Symptom Sensor Board Name Open Jam Z (Jam 26/27) Duplex Entrance Sensor CN232/A8 Shorted Jam Z (Jam 1) Open Jam Z (Jam 25) CN232/ Duplex Exit Sensor Shorted Jam Z (Jam 1) Open/ TD Sensor - K CN227/A7...
  • Page 389 Electrical Component Defects Sensor Name/ Activ Condition Symptom Sensor Board Name CN224/ Open/ Tray 2 Paper Size Switch Paper size error A11, A12, Shorted A13, A15 SC498 Printed image has some Temperature/ CN231/ Open/ problems such as rough Humidity Sensor 25, 27 Shorted image, dirty background,...

  • Page 390: Blown Fuse Conditions

    7. Appendix: Electrical Component Defects Blown Fuse Conditions Power Supply Unit R: This means that it is possible to replace in the field (for example: Tube fuse). Rating Fuse Symptom when turning on the main switch Remark 115V 220V - 240V No response.
  • Page 391 Electrical Component Defects IH Inverter Rating Fuse Symptom when turning on the main switch 115V 220V - 240V 15V power to the IH coil unit is not supplied. 15A/125V 8A/250V SC689 occurs. 115°C No response 115°C No response 15V power to the IH coil unit is not supplied. 1A/250V SC689 occurs.
  • Page 392 7. Appendix: Electrical Component Defects...

  • Page 393: Appendix: Sp Mode Tables

    8. Appendix: SP Mode Tables Service Mode SP1-XXX (Service Mode) 1001 Bit Switch 001 Bit Switch 1 bit 0 bit 1 bit 2 bit 3 No I/O Timeout 0: Disable 1: Enable Enable: The MFP I/O Timeout setting will have no effect. I/O Timeouts will never occur. bit 4 SD Card Save Mode 0: Disable...
  • Page 394 8. Appendix: SP Mode Tables 002 Bit Switch 2 bit 0 bit 1 bit 2 Applying a collation Type Shift Collate Normal Collate A collation type (shift or normal) will be applied to all jobs that do not already have a ‘Collate Type’...
  • Page 395 Service Mode 003 Bit Switch 3 bit 0 bit 1 bit 2 [PCL5e/c]: Legacy HP compatibility 0: Disable 1: Enable Enable: Uses the same left margin as older HP models such as HP4000/HP8000. In other words, the left margin defined in the job (usually "<ESC>*r0A") will be changed to "<ESC>*r1A"...
  • Page 396 8. Appendix: SP Mode Tables bit 3 [PS] PS Criteria Pattern3 Pattern1 Change the number of PS criterion used by the PS interpreter to determine whether a job is PS data or not. Pattern3: includes most PS commands. Pattern1: A small number of PS tags and headers bit 4 Increase max number of the stored jobs to 1000 Disable...
  • Page 397 Service Mode 008 Bit Switch 8 bit 0 bit 1 bit 2 bit 3 [PCL,PS]: Allow BW jobs to print without requiring Disable Enable User Code Enable: BW jobs submitted without a user code will be printed even if usercode authentication is enabled.
  • Page 398 8. Appendix: SP Mode Tables 1007 001 Development *CTL 1007 002 *CTL 1007 003 Transfer *CTL [0 or 1 / 1 / 1 /step] 1007 004 Int. Transfer *CTL 0: OFF, 1: ON 1007 005 Transfer Roller *CTL 1007 006 Fuser *CTL 1007 007...
  • Page 399 Service Mode 1104 001 Set Black 1 *CTL 1104 021 Set Cyan 1 *CTL [0 to 255 / 16 / 1/step] 1104 041 Set Magenta 1 *CTL 1104 061 Set Yellow 1 *CTL 1104 002 Set Black 2 *CTL 1104 022 Set Cyan 2 *CTL [0 to 255 / 32 / 1/step]...
  • Page 400 8. Appendix: SP Mode Tables 1104 007 Set Black 7 *CTL 1104 027 Set Cyan 7 *CTL [0 to 255 / 112 / 1/step] 1104 047 Set Magenta 7 *CTL 1104 067 Set Yellow 7 *CTL 1104 008 Set Black 8 *CTL 1104 028 Set Cyan 8...
  • Page 401 Service Mode 1104 013 Set Black 13 *CTL 1104 033 Set Cyan 13 *CTL [0 to 255 / 208 / 1/step] 1104 053 Set Magenta 13 *CTL 1104 073 Set Yellow 13 *CTL 1104 014 Set Black 14 *CTL 1104 034 Set Cyan 14 *CTL [0 to 255 / 224 / 1/step]...
  • Page 402 8. Appendix: SP Mode Tables 1108 001 Mode 1: Text 1108 002 Mode 2: Text 1108 003 Mode 1: Image 1108 004 Mode 2: Image 1108 005 Mode 1: Line 1108 006 Mode 2: Line 1108 007 Mode 1: Paint 1108 008 Mode 2: Paint...

  • Page 403: Engine Service Mode

    Engine Service Mode Engine Service Mode Engine Service Mode Table SP1-XXX (Feed) [Leading Edge Registration] Leading Edge Registration Adjustment (Tray Location, Paper Type, Color Mode), Paper Type -> Plain, Thick 1or Thick 2 1001 Adjusts the leading edge registration by changing the registration motor operation timing for each mode.
  • Page 404 8. Appendix: SP Mode Tables 002 Tray: Plain *ENG 003 Tray: Middle Thick *ENG 004 Tray: Thick 1 *ENG 005 Tray: Thick 2 *ENG 007 By-pass: Plain *ENG 008 By-pass: Middle Thick *ENG 009 By-pass: Thick 1 *ENG 010 By-pass: Thick 2 *ENG 011 By-pass: Thick 3 *ENG...
  • Page 405 Engine Service Mode 001 By-pass Table *ENG 002 Paper Tray 1 *ENG 003 Paper Tray 2 *ENG 004 Paper Tray 3 *ENG [–4 to 4 / 0.0 / 0.1 mm/step] 005 Paper Tray 4 *ENG 006 Duplex *ENG 007 Paper Tray 5 *ENG [Paper Buckle] Paper Buckle Adjustment (Tray Location, Paper Type), Paper Type: N: Normal, TH: Thick...
  • Page 406 8. Appendix: SP Mode Tables 021 Paper Tray1: Plain: 1200 *ENG 022 Tray1: Middle Thick: 1200 *ENG 023 Tray 2/3/4/5LCT: Plain: 1200 *ENG [–9 to 5 / 0 / 1 mm/step] 024 Tray 2/3/4/5LCT: Mid: 1200 *ENG 025 By-pass: Plain: 1200 *ENG 026 By-pass: Middle Thick: 1200 *ENG...
  • Page 407 Engine Service Mode 017 Extra Idling Time (H) *ENG [0 to 250 / P2c: 20, P2d: 35 / 1 sec/step] 018 Extra Idling Time (M) *ENG 019 Pressure TempThreshold *ENG [10 to 200 / 180 / 1 deg/step] [Idling Before Job] Paper Type ->...
  • Page 408 8. Appendix: SP Mode Tables 013 Feed: Plain: Standby: Offset *ENG Feed: Middle Thick: Ready: *ENG Offset [0 to 100 / 5 / 1 deg/step] Feed: Middle Thick: Standby: *ENG Offset 016 Feed: Thick: Ready: Offset *ENG [0 to 100 / 100 / 1 deg/step] 017 Feed: Thick: Standby: Offset *ENG [0 to 100 / 5 / 1 deg/step]...
  • Page 409 Engine Service Mode 1bin: Paper Feed: Pressure *ENG [20 to 120 / 90 / 1 deg/step] Temp Specifies the threshold of the pressure roller for the paper feed to the 1bin tray in 600 dpi mode. F :1bin: Paper Feed: Pressure *ENG [20 to 120 / 80 / 1 deg/step] Temp...
  • Page 410 8. Appendix: SP Mode Tables Panel Off Mode 2: Pressure * ENG [60 to 130 / 90 / 1 deg /step] Sets the limit temperature of the pressure roller. This value is one of the thresholds to determine if the machine is at the heating roller target temperature during the warm-up. Low Power: Pressure * ENG [60 to 130 / 90 / 1 deg /step]...
  • Page 411 Engine Service Mode 058 Special 1: FC: Simplex *ENG 060 Special 1: FC: Duplex *ENG 062 Special 1: BW: Simplex *ENG 064 Special 1: BW: Duplex *ENG 066 Special 2: FC: Simplex *ENG 068 Special 2: FC: Duplex *ENG [120 to 190 / P2c: 165, P2d: 170 / 1 deg/ step] 070 Special 2: BW: Simplex *ENG...
  • Page 412 8. Appendix: SP Mode Tables Middle Thick: Constant *ENG [0 to 15 / P2c: 5, P2d: 10 / 1 deg /step] Speed: Offset 113 Thick 4: FC: Simplex *ENG [140 to 190 / 175 / 1 deg/step] 114 Thick 4: BW: Simplex *ENG 115 Thick 5: FC: Simplex *ENG...
  • Page 413 Engine Service Mode [Fusing Temperature Display] Fusing Temperature Display (Heating or Pressure) 1106 Displays the current temperature of the heating and pressure rollers. [–20 to 250 / 0 / 1 deg/step] The heating roller has two lamps. One heats the 001 Fusing: Center center of the heating roller and the other heats both ends of the heating roller.
  • Page 414 8. Appendix: SP Mode Tables Pre-Idling Time *ENG [0 to 255 / 240 / 1 sec/step] Specifies the fusing rotation time before executing SP1109-001. Stop Time * ENG [5 to 30 / 10 / 1 sec/step] Specifies the time for measuring the nip. Pressure Position * ENG [0 to 3 / 0 / 1 ]...
  • Page 415 Engine Service Mode High Temp. Correction *ENG [0 to 15 / 0 / 1 deg/step] Specifies the temperature correction for the heating roller. When the high temperature condition (specified with SP1112-002) is detected, the value of this SP is subtracted from the heating roller temperature.
  • Page 416 8. Appendix: SP Mode Tables Interval *ENG [1 to 240 / 60 / 1 min/step] Specifies the interval between idling during stand-by mode. This idling during the stand-by mode prevents the roller deformation. Idling Time *ENG [0 to 60 / 0.7 / 0.1 sec/step] Specifies the length of each idling operation during stand-by mode.
  • Page 417 Engine Service Mode 001 JOB Interval: Plain *ENG [0 to 120 / 30 / 1 sec/step] 002 JOB Interval: M-Thick *ENG 003 Shift Time a *ENG [0 to 1200 / 150/ 1 sec/step] 004 Shift Time b *ENG [0 to 1200 / 150 / 1 sec/step] 005 Shift Time c *ENG [0 to 1200 / 300 / 1 sec/step]...
  • Page 418 8. Appendix: SP Mode Tables Control temperature *ENG [100 to 185 / 185 / 1°C/step] Adjusts the temperature for the fusing cleaning mode. Continuance time *ENG [1 to 300 / 160 / 1 sec/step] Adjusts the execution time for the fusing cleaning mode. Operation interval *ENG [1 to 240 / 5 / 1 K/step]...
  • Page 419 Engine Service Mode 010 Duplex CW:Plane:Low *ENG 011 Duplex CW:Normal:High *ENG 012 Duplex CW:Middle Thick:Low *ENG 013 Duplex CW:Middle Thick:Mid *ENG 014 Duplex CW:Middle Thick:High *ENG [–4 to 4 / 0.0 / 0.1 %/step] 015 Duplex CW:Thick1:Low *ENG 016 Duplex CW:Thick1:Mid *ENG 017 Duplex CW:Thick2:Low *ENG...
  • Page 420 8. Appendix: SP Mode Tables 039 Feed:Thick 1:Low *ENG [–2 to 2 / –1.1 / 0.1 %/step] 040 Feed:Thick 1:Mid *ENG [–2 to 2 / –0.1 / 0.1 %/step] 041 Feed:Thick 2:Low *ENG [–2 to 2 / –1.1 / 0.1 %/step] 042 Feed:Thick 3:Low *ENG 043 Bridge Motor:Low...
  • Page 421 Engine Service Mode 078 TonerMot *ENG [–30 to 30 / 10 / 5 %/step] 079 Fusing Exit Motor: 1200 *ENG [–4 to 4 / 2.1 / 0.01 %/step] [0 or 1 / 1 / 1] Drum Adjust *ENG 0: Off, 1: On Enables or disables the drum amplitude adjustment.
  • Page 422 8. Appendix: SP Mode Tables 129 Long:Fuse:Plain:H *ENG [– 2 to 2 / 1.9 / 0.01 %/step] 130 Long:Fuse:Plain:L *ENG [– 4 to 4 / 2.1 / 0.01 %/step] 131 Long:Fuse:MidTh:H *ENG [– 4 to 4 / 1.9 / 0.01 %/step] 132 Long:Fuse:MidTh:M *ENG [–...
  • Page 423 Engine Service Mode 003 Feed Clutch OFF: Plain *ENG 004 Feed Clutch ON: Plain *ENG 005 Inverter Stop Position *ENG [–10 to 10 / 0 / 1 mm/step] 006 Reverse Stop Position *ENG 007 Re-Feed Stop Position *ENG 008 By-pass Solenoid OFF *ENG [0 to 40 / 0 / 1 mm/step] 009 By-pass Solenoid Re-ON...
  • Page 424 8. Appendix: SP Mode Tables 011 Plain FC: Ready: M *ENG 012 Plain FC: Standby: M *ENG 013 Plain FC: Ready: L *ENG 014 Plain FC: Ready: L *ENG 015 MT: Ready: M *ENG 016 MThick: Ready: M *ENG 017 MT: Ready: L *ENG 018 MThick: Ready: L *ENG...
  • Page 425 Engine Service Mode 017 Time: Plain: Ready *ENG 018 Time: Plain: Standby *ENG 019 Time: Middle Thick: Ready *ENG [0 to 60 / 10 / 1 sec/step] 020 Time: Middle Thick: Standby *ENG 021 Time: Thick: Ready *ENG 022 Time: Thick: Standby *ENG 023 Coefficient: Plain *ENG...
  • Page 426 8. Appendix: SP Mode Tables 042 D2: Middle Thick: FC: Offset *ENG [0 to 100 / 22 / 1 deg/step] 043 D3: Middle Thick: FC: Offset *ENG [0 to 100 / 25 / 1 deg/step] [20 to 40 / P2c: 35 / 1 cpm/step] 044 D1: Plain :BW : CPM *ENG [20 to 50 / P2d: 45 / 1 cpm/step]...
  • Page 427 Engine Service Mode [0 or 1 / 1 / 1 /step] 060 Ends Down ON/OFF *ENG 0: OFF, 1: ON 061 Limit Temperature *ENG [200 to 250 / 250 / 1 deg/step] 062 D1: Paper Width1: Offset *ENG [10 to 100 / 15 / 1 deg/step] 063 D2: Paper Width1: Offset *ENG [10 to 100 / 15 / 1 deg/step]...
  • Page 428 8. Appendix: SP Mode Tables [10 to 40 / P2c: 20 1 cpm/step] 079 D2: Paper Width4: CPM *ENG [10 to 50 / P2d: 20 / 1 cpm/step] 1917 [Magnetic Field Roller HP Detection] Position Replacement *ENG [5 to 100 / 40 / 1 times/step] Specifies the limit times of the ferrite roller rotation for initializing the home position of the ferrite roller.
  • Page 429 Engine Service Mode SP2-XXX (Drum) [Charge DC Voltage] Charge Roller DC Voltage Adjustment (Paper Type, Process Speed, Color) 2005 Paper Type –> Plain, Thick 1, Thick 2 Plain: 205 (P2c)/ 230 (P2d) mm/sec, Thick 1: 154 mm/sec, Thick 2&FINE: 77 mm/sec Adjusts the DC component of the charge roller bias in the various print modes.
  • Page 430 8. Appendix: SP Mode Tables [Charge AC Voltage] Charge Roller AC Voltage Adjustment (Paper Type, Process Speed, Color) Paper Type –> Plain, Thick 1, Thick 2 Plain: 205 (P2c)/ 230 (P2d) mm/sec, Thick 1: 154 mm/sec, 2006 Thick 2&FINE: 77 mm/sec Adjusts the AC component of the charge roller bias in the various print modes.
  • Page 431 Engine Service Mode 001 Environmental Target: Bk *ENG 002 Environmental Target: M *ENG [0 to 3 / P2c: 1.41, P2d: 1.59 / 0.01 mA/ step] 003 Environmental Target: C *ENG 004 Environmental Target: Y *ENG [Charge AC Current: ML] Charge Roller AC Current Adjustment for MM (Color) 2008 Displays/sets the AC current target of the charge roller for ML environment (Meddle...
  • Page 432 8. Appendix: SP Mode Tables 001 Environmental Target: Bk *ENG 002 Environmental Target: M *ENG [0 to 3 / P2c: 1.64, P2d: 1.83 / 0.01 mA/ step] 003 Environmental Target: C *ENG 004 Environmental Target: Y *ENG [Charge AC Current: HH] Charge Roller AC Current Adjustment for HH (Color) 2011 Displays/sets the AC current target of the charge roller for HH environment (High...
  • Page 433 Engine Service Mode Selects the environmental condition manually. [0 to 5 / 0 / 1 /step] 002 Forced Setting *ENG 0: The environmental condition is determined automatically. 1: LL, 2: ML, 3: MM, 4: MH, 5: HH Changes the humidity threshold between LL and Absolute Humidity: Threshold *ENG [0 to 100 / 4.3 / 0.01 g/m...
  • Page 434 8. Appendix: SP Mode Tables Displays the previous absolute humidity. Previous Absolute Humidity: *ENG Display [0 to 100 / 0 / 0.01 g/m /step] [Charge AC Control: Setting] DFU 2014 Specifies the charge AC control interval or thresholod for each condition. 001 Exec Interval: Power ON *ENG [0 to 2000 / 500 / 1 page/step]...
  • Page 435 Engine Service Mode [Color Registration Correction] FA These values are the parameters for the automatic line position adjustment and are adjusted 2101 at the factory. However, you must input a value for SP2101-001 after replacing the laser optics housing unit. For details, see "Laser Optics Housing Unit" in the "Replacement and Adjustment"...
  • Page 436 8. Appendix: SP Mode Tables 001 Main Mag.: High Speed: Bk *ENG Main Mag.: Medium Speed: *ENG 003 Main Mag.: Low Speed: Bk *ENG 004 Main Mag.: High Speed: M *ENG Main Mag.: Medium Speed: *ENG These are results of the main scan length 006 Main Mag.: Low Speed: M *ENG adjustment.
  • Page 437 Engine Service Mode 006 Duplex Trail. L Size *ENG [0 to 4 / 1 / 0.1 mm/step] 007 Duplex Trail. M Size *ENG [0 to 4 / 0.8 / 0.1 mm/step] 008 Duplex Trail. S Size *ENG [0 to 4 / 0.6 / 0.1 mm/step] 009 Duplex Left Edge *ENG [0 to 1.5 / 0.3 / 0.1 mm/step]...
  • Page 438 8. Appendix: SP Mode Tables 001 High Speed: Bk *ENG 002 High Speed: M *ENG 003 High Speed: C *ENG 004 High Speed: Y *ENG 005 Middle Speed: Bk *ENG [50 to 120 / 100 / 1%/step] Decreasing a value makes lines thinner on the 006 Middle Speed: M *ENG output.
  • Page 439 Engine Service Mode 0 None 11. Independent Pattern (1dot) 1: Vertical Line (1dot) 12. Independent Pattern (2dot) 2: Vertical Line (2dot) 13. Independent Pattern (4dot) 3: Horizontal (1dot) 14. Trimming Area 4: Horizontal (2dot) 16: Hound’s Tooth Check (Horizontal) 5: Grid Vertical Line 17: Band (Horizontal) 6: Grid Horizontal Line 18: Band (Vertical)
  • Page 440 8. Appendix: SP Mode Tables 2112 [TM/ID Sensor Check] ID Sensor Check FA [0 or 1 / 0 / 1 /step] This SP is used to check the ID sensors at the factory. 001 Execute The results of this SP are displayed in SP2140 to SP2145.
  • Page 441 Engine Service Mode [0 or 1 / 1 / 1 /step] 001 On/Off *ENG 0: Off, 1: On [ID Sensor Check Result] DFU Displays the results of the ID sensor check. 2140 Bk, M, C, Y: ID sensors for the process control Front, Center, Rear: ID sensors for the automatic line position adjustment 001 Bk *ENG...
  • Page 442 8. Appendix: SP Mode Tables [ID Sensor Check Result] DFU Displays the maximum result values of the ID sensor check. 2142 Bk, M, C, Y: ID sensors for the process control Front, Center, Rear: ID sensors for the automatic line position adjustment 001 Maximum: Bk *ENG 002 Maximum: M...
  • Page 443 Engine Service Mode 001 Maximum 2: Bk *ENG 002 Maximum 2: M *ENG 003 Maximum 2: C *ENG 004 Maximum 2: Y *ENG [0 to 5.5 / 0 / 0.01V/step] 005 Maximum 2: Front *ENG 006 Maximum 2: Center *ENG 007 Maximum 2: Rear *ENG [ID Sensor Check Result] DFU...
  • Page 444 8. Appendix: SP Mode Tables 028 Area1: Bk *ENG 029 Area2: Bk *ENG 030 Area3: Bk *ENG 031 Area4: Bk *ENG Adjusts the area magnification for LD 0. [–256 to 255 / 0 / 1 sub-dot/step ] 032 Area5: Bk *ENG 033 Area6: Bk *ENG...
  • Page 445 Engine Service Mode Adjusts the area magnification for LD 0. [–255to 080 Area1: M *ENG 255 / 0 / 1 sub-dot/step] 081 Area2: M *ENG 082 Area3: M *ENG 083 Area4: M *ENG 084 Area5: M *ENG [–256to 255 / 0 / 1 sub-dot/step] 085 Area6: M *ENG 086 Area7: M...
  • Page 446 8. Appendix: SP Mode Tables 131 Area0: C *ENG Not used 132 Area1: C *ENG 133 Area2: C *ENG 134 Area3: C *ENG 135 Area4: C *ENG Adjusts the area magnification for LD 0. [–256 to 255 / 0 / 1 sub-dot/step] 136 Area5: C *ENG 137 Area6: C...
  • Page 447 Engine Service Mode 183 Area0: Y *ENG Not used 184 Area1: Y *ENG 185 Area2: Y *ENG 186 Area3: Y *ENG 187 Area4: Y *ENG Adjusts the area magnification for LD 0. [–256 to 255 / 0 / 1 sub-dot/step] 188 Area5: Y *ENG 189 Area6: Y...
  • Page 448 8. Appendix: SP Mode Tables [Area Shad. Correct. Setting] FA Adjusts the area correction value for each LD power. The main scan is divided into 16 areas. However, the image areas are limited from area 1 to area 14. 2152 For BK and Magenta, area 1 is at the rear side of the machine (left side of the image) and area 14 is at the front side of the machine (right side of the image).
  • Page 449 Engine Service Mode 034 Area 1: M *ENG 035 Area 2: M *ENG 036 Area 3: M *ENG 037 Area 4: M *ENG 038 Area 5: M *ENG 039 Area 6: M *ENG 040 Area 7: M *ENG [50 to 150 / 100 / 1 %/step] 041 Area 8: M *ENG 042 Area 9: M...
  • Page 450 8. Appendix: SP Mode Tables 066 Area 1: C *ENG 067 Area 2: C *ENG 068 Area 3: C *ENG 069 Area 4: C *ENG 070 Area 5: C *ENG 071 Area 6: C *ENG 072 Area 7: C *ENG [50 to 150 / 100 / 1 %/step] 073 Area 8: C *ENG...
  • Page 451 Engine Service Mode 098 Area 1: Y *ENG 099 Area 2: Y *ENG 100 Area 3: Y *ENG 101 Area 4: Y *ENG 102 Area 5: Y *ENG 103 Area 6: Y *ENG 104 Area 7: Y *ENG [50 to 150 / 100 / 1 %/step] 105 Area 8: Y *ENG 106 Area 9: Y...
  • Page 452 8. Appendix: SP Mode Tables 2180 [Line Position Adj. Setting Clear] 001 Color Regist. 002 Main Scan Length Detection 003 MUSIC Result 004 Area Magnification Correction 2181 [Line Position Adj. Result] Displays the values for each correction. • "Paper Int. Mag: Subdot" indicates the magnification correction value between two sheets of paper.
  • Page 453 Engine Service Mode 013 Paper Int. Mag: Subdot: M *ENG 014 Mag.Cor. Subdot: M *ENG [–32768 to 32767 / 0 / 1 pulse/step] 015 M. Left Mag.: Subdot: M *ENG 016 M. Right Mag.: Subdot: M *ENG 017 S. Cor.: 600 Line: M *ENG [–16384 to 16383 / 0 / 1 line/step] 018 S.
  • Page 454 8. Appendix: SP Mode Tables 039 Skew: Y *ENG 040 Bent: Y *ENG 041 M. Scan Erro.: Left: Y *ENG 042 M. Scan Erro.: Center: Y *ENG [–5000 to 5000 / 0 / 0.001 um/step] 043 M. Scan Erro.: Right: Y *ENG 044 S.
  • Page 455 Engine Service Mode 001 M Magnification *ENG Adjusts the line position manually. [-1 to 1 / 0 / 0.001%/step] 002 C Magnification *ENG When line shifts are not corrected by the automatic line position adjustment, do this SP. Increasing a value reduces the image 003 Y Magnification *ENG in the main scan direction.
  • Page 456 8. Appendix: SP Mode Tables 023 S. Scan: High: Subline: M *ENG [–1 to 1 / 0 / 0.001 /line] 024 S. Scan: Medium: Line: M *ENG [-16384 to 16383 / 0 / 1 line/step] 025 S. Scan: Medium: Subline: M *ENG [–1 to 1 / 0 / 0.001 /line] 026 S.
  • Page 457 Engine Service Mode 001 Execute: High: Bk 002 Execute: Medium: Bk 003 Execute: Low: Bk 004 Execute: High: M 005 Execute: Medium: M 006 Execute: Low: M Executes the adjustment for the main scan length detection manually. 007 Execute: High: C 008 Execute: Medium: C 009 Execute: Low: C 010 Execute: High: Y...
  • Page 458 8. Appendix: SP Mode Tables 001 Bk *ENG 002 M *ENG [0 to 266667 / 249449 / 1 sub-dot/step] 003 C *ENG 004 Y *ENG 2186 [Main Scan Length Detection] DFU [0 or 1 / 1 / 1/step] Selection *ENG 0: OFF, 1: ON Enables or disables the main scan length detection for the laser.
  • Page 459 Engine Service Mode 012 1 Line Shift Control *ENG [0 or 1 / 0 / 1/step] [MUSIC Coefficient Setting] Line Position Adjustment: Coefficient Setting DFU 2191 ch 0: ID sensor at rear, ch 1: ID sensor at center, ch 2: ID sensor at front 001 ch 0: Filter: Front: a1 *ENG [–131071 to 131071 / 125869 / 1 bit/step]...
  • Page 460 8. Appendix: SP Mode Tables 022 ch 2: Filter: Front: a2 *ENG [–131071 to 131071 / –60488 / 1 bit/step] 023 ch 2: Filter: Front: b0 *ENG [–131071 to 131071 / 39 / 1 bit/step] 024 ch 2: Filter: Front: b1 *ENG [–131071 to 131071 / 77 / 1 bit/step] 025 ch 2: Filter: Front: b2...
  • Page 461 Engine Service Mode [0 or 1 / 1 / 1 ] Auto Execution *ENG 0: OFF, 1: ON Enables/disables the automatic line position adjustment Page: Job End: BW+FC *ENG [0 to 999 / 500 / 1 page/step] Adjusts the threshold of the line position adjustment for BW and color printing mode after job end.
  • Page 462 8. Appendix: SP Mode Tables Magnification *ENG [0 to 10 / 0.1 / 0.01%/step] Adjusts the magnification threshold for line position adjustment. If the length of the main scan is changed by this amount since the previous MUSIC, then MSUIC is done again. Temp.
  • Page 463 Engine Service Mode 010 Error Result: M *ENG [0 to 9 / 0 / 1 /step] 0: Not done 011 Error Result: C *ENG 1: Completed successfully 2: Cannot detect patterns 3: Fewer lines on the pattern than the target 012 Error Result: Y *ENG 4: Not used...
  • Page 464 8. Appendix: SP Mode Tables 001 Plain: Bk *ENG 002 Plain: M *ENG 003 Plain: C *ENG 004 Plain: Y *ENG 005 Thick 1: Bk *ENG [0 to 200 / 100 / 1%/step] 006 Thick 1: M *ENG Increasing this value makes the image density 007 Thick 1: C *ENG darker.
  • Page 465 Engine Service Mode 001 Plain: Bk *ENG 002 Plain: M *ENG 003 Plain: C *ENG 004 Plain: Y *ENG 005 Thick 1: Bk *ENG 006 Thick 1: M *ENG 007 Thick 1: C *ENG 008 Thick 1: Y *ENG [0 to 800 / 550 / 10 –V/step] 009 Thick 2: Bk *ENG 010 Thick 2: M...
  • Page 466 8. Appendix: SP Mode Tables Sets the environment condition manually. [0 to 6 / 0 / 1 /step] 0: Automatic environment control 1: LL (Low temperature/ Low humidity) 002 Forced Setting *ENG 2: ML (Middle temperature/ Low humidity) 3: MM (Middle temperature/ Middle humidity) 4: MH (Middle temperature/ High humidity) 5: HH (High temperature/ High humidity) Adjusts the threshold value between LL and ML.
  • Page 467 Engine Service Mode [0 to 350 / 148 / 1 mm/step] Threshold 4 ≤ paper ≤ Threshold 3: 004 Threshold 4 *ENG Paper is detected as "S4" size. Paper ≤ Threshold 4: Paper is detected as "S5" size. 2311 [Non Image Area: Bias] Adjusts the bias of the image transfer belt between images.
  • Page 468 8. Appendix: SP Mode Tables ITB unit: Thick 1 *ENG [0 to 80 / 25 / 1 μA] Adjusts the current for the image transfer belt in B/W mode for thick 1 paper. [0 to 80 / 12 / 1 μA] ITB unit: Thick 2 &...
  • Page 469 Engine Service Mode ITB unit: Thick 2 & FINE: M *ENG [0 to 80 / 11 / 1 μA] Adjusts the current for the image transfer belt for Magenta in full color mode for Thick 2 and fine. [0 to 80 / 12 / 1 μA] ITB unit: Thick 2 &...
  • Page 470 8. Appendix: SP Mode Tables [Plain: Bias] 2401 Adjusts the DC voltage of the discharge plate for plain paper. Plain: 205 (P2c)/230 (P2d) mm/sec, 1200: 77 mm/sec 001 Separation DC: Plain: 1st Side *ENG [0 to 4000 / 2000 / 10 –V/step] 002 Separation DC: Plain: 2nd Side *ENG [0 to 4000 / 3000 / 10 –V/step]...
  • Page 471 Engine Service Mode [Plain: Paper Size Correction] Adjusts the size correction coefficient for the paper transfer roller current for each paper size. 2411 SP2403 and SP2407 are multiplied by these SP values. Plain: 205 (P2c)/230 (P2d) mm/sec, 1200: 77 mm/sec Paper Transfer: Plain : 1st *ENG Side: S1...
  • Page 472 8. Appendix: SP Mode Tables [100 to 600 / 160 / 5%/step] Paper Transfer: Plain: 2nd *ENG Side: S4 210 mm ≥ S4 size ≥ 148 mm (Paper width) [100 to 600 / 240 / 5%/step] Paper Transfer: Plain: 1st Side: *ENG 210 mm ≥...
  • Page 473 Engine Service Mode Adjusts the correction to the discharge plate current at the paper leading edge in each mode. SP2401 is multiplied by these SPs values. 2421 005-008 • The paper leading edge area can be adjusted with SP2422. Separation DC: Plain: 1st *ENG Side Separation DC: Plain: 2nd...
  • Page 474 8. Appendix: SP Mode Tables [Plain: Trailing Edge Correction] Plain Paper: Trailing Edge Correction Adjusts the correction coefficient to the paper transfer roller current for the paper trailing edge in each mode. SP2403 and SP2407 are multiplied by these SP values. 2423 Plain: 205 (P2c)/230 (P2d) mm/sec, 1200: 77 mm/sec •...
  • Page 475 Engine Service Mode 001 Paper Transfer: Plain: 1st Side *ENG 002 Paper Transfer: Plain: 2nd Side *ENG 003 Paper Transfer: Plain: 1st Side *ENG 004 Paper Transfer: 1200: 2nd side *ENG [0 to 50 / 0 / 2 mm/step] 005 Separation DC: Plain: 1st Page *ENG 006 Separation DC: Plain: 2nd Page *ENG...
  • Page 476 8. Appendix: SP Mode Tables 001 Separation DC: Plain: 1st Side *ENG [0 to 4000 / 2000 / 10 –V/ step] 003 Separation DC: Plain: 1st Page *ENG [Thin: Bias: BW] 2453 Adjusts the current for the paper transfer roller for thin paper in black-and-white mode. Plain: 205 (P2c)/230 (P2d) mm/sec, 1200: 77 mm/sec [0 to 250 / P2c: 30, P2d: 34 / 1 –...
  • Page 477 Engine Service Mode [100 to 600 / 160 / 5%/step] 013 Paper Transfer: Plain: 1st Side: S4 *ENG 297 mm ≥ S2 size ≥ 275 mm (Pape r width) 017 Paper Transfer: Plain: 1st Side: S5 *ENG [100 to 600 / 180 / 5%/step] [Thin: Leading Edge Correction] Thin Paper: Leading Edge Correction Adjusts the correction to the paper transfer roller current at the paper leading edge in each mode.
  • Page 478 8. Appendix: SP Mode Tables [Thin: Trailing Edge Correction] Thin Paper: Trailing Edge Correction Adjusts the correction coefficient to the paper transfer roller current for the paper trailing edge in each mode. SP2453 and SP2457 are multiplied by these SP values. 2473 Plain: 205 (P2c)/230 (P2d) mm/sec, 1200: 77 mm/sec •...
  • Page 479 Engine Service Mode 2481 [Glossy: Bias] Separation DC: Glossy: 1st Side *ENG [0 to 4000 / 2000 / 10 –V/step] Adjusts the DC voltage of the discharge plate for glossy paper. 2482 [Glossy: Bias: BW] Paper Transfer: Glossy: 1st Side *ENG [0 to 250 / 12 / 1 –μA /step] Adjusts the current for the paper transfer roller for glossy paper in black-and-white mode.
  • Page 480 8. Appendix: SP Mode Tables 001 Paper Transfer: Glossy: 1st Side *ENG [0 to 400 / 100 / 5 %/step] 005 Separation DC: Glossy: 1st Page *ENG 2488 [Glossy: Switch Trail. Edge] 001 Paper Transfer: Glossy: 1st Side *ENG [0 to 50 / 0 / 2 mm/step] 005 Separation DC: Glossy: 1st Page *ENG 2489...
  • Page 481 Engine Service Mode 001 Paper Transfer: Thick 1: 1st Side *ENG [0 to 250 / 30 / 1 –μA /step] 002 Paper Transfer: Thick 1: 2nd Side *ENG 003 Separation DC: 1200: 1st Side *ENG [0 to 250 / 15 / –μA /step] [Thick 1: Paper Size Correction] Adjusts the size correction coefficient for the paper transfer roller current for each paper size.
  • Page 482 8. Appendix: SP Mode Tables [100 to 600 / 115 / 5%/step] 013 Paper Transfer: Thick 1: 1st Side: S4 *ENG 210 mm ≥ S4 size ≥ 148 mm (Paper width) [100 to 600 / 190 / 5%/step] 014 Paper Transfer: Thick 1: 2nd Side: S4 *ENG 210 mm ≥...
  • Page 483 Engine Service Mode [Thick 1: Switch Timing: Lead. Edge] Adjusts the bias/ voltage switch timing of the paper transfer roller/ discharge plate at the 2522 paper leading edge between the erase margin area and the image area. Thick 1: 154 mm/sec, 1200: 77 mm/sec 001 Paper Transfer: Plain 1: 1st Side *ENG 002 Paper Transfer: Plain: 2nd Side...
  • Page 484 8. Appendix: SP Mode Tables 001 Paper Transfer: Plain: 1st Side *ENG 002 Paper Transfer: Plain: 2nd Side *ENG 003 Paper Transfer: Thick 1: 1st Side *ENG [0 to 50 / 0 / 1 mm/step] 005 Paper Transfer: Plain: 1st Side *ENG 006 Paper Transfer: Plain: 2nd Side *ENG...
  • Page 485 Engine Service Mode 002 PTR: 2nd *ENG [0 to 250 / 12 / 1 –μA /step] [Thick 2: Bias: FC] 2558 Adjusts the current for the paper transfer roller for thick 2 paper in full color mode. 001 PTR: 1st *ENG [0 to 250 / 16 / 1 –μA /step] 002 PTR: 2nd...
  • Page 486 8. Appendix: SP Mode Tables [100 to 600 / 140 / 5%/step] 009 PTR: 1st : S5 *ENG 148 mm ≥ S5 size (Paper width) [100 to 600 / 600 / 5%/step] 010 PTR: 2nd: S5 *ENG 148 mm ≥ S5 size (Paper width) [Thick 2: LE Cor] Thick 2 Paper: Leading Edge Correction Adjusts the correction to the paper transfer roller current at the paper leading edge in each mode.
  • Page 487 Engine Service Mode [Thick 2: E Cor] Thick 2 Paper: Trailing Edge Correction Adjusts the correction to the paper transfer roller current for the paper trailing edge in each mode. SP2553 and SP2558 are multiplied by these SP values. 2573 •...
  • Page 488 8. Appendix: SP Mode Tables 001 Separation DC *ENG [0 to 4000 / 1000 / 10 –V/step] [OHP: Bias: BW] 2603 Adjusts the current for the paper transfer roller for OHP in black-and-white mode. 001 Paper Transfer *ENG [0 to 250 / 12 / 1 –μA /step] [OHP: Bias: FC] 2608 Adjusts the current for the paper transfer roller for OHP in full color mode.
  • Page 489 Engine Service Mode Adjusts the correction to the discharge plate current at the paper leading edge in each mode. SP2601 is multiplied by these SP values. 2621 • The paper leading edge area can be adjusted with SP2622. 002 Sep DC *ENG [0 to 400 / 100 / 5%/step] [OHP: L Edge: Timing]...
  • Page 490 8. Appendix: SP Mode Tables [Thick3: Bias] 2650 Adjusts the DC voltage of the discharge plate for thick paper 3. 001 Sep DC: 1st *ENG [0 to 4000 / 1000 / 10 –V/step] 002 Sep DC: 2nd *ENG [Thick3: Bias: BW] 2651 Adjusts the current for the paper transfer roller for thick paper 3 in black-and-white mode.
  • Page 491 Engine Service Mode [100 to 600 / 100 / 5%/step] 005 PTR: 1st: S5 *ENG 148 mm ≥ S5 size (Paper width) [100 to 600 / 260 / 5%/step] 006 PTR: 2nd: S1 *ENG S1 size ≥ 297 mm (Paper width) [100 to 600 / 100 / 5%/step] 007 PTR: 2nd: S2 *ENG...
  • Page 492 8. Appendix: SP Mode Tables [Thick 3: LE Timing] 2655 Adjusts the bias/ voltage switch timing of the paper transfer roller/ discharge plate at the paper leading edge between the erase margin area and the image area. 001 PTR: Plain: 1st *ENG 002 SepDC: 1st *ENG...
  • Page 493 Engine Service Mode 001 Sep DC: 1st *ENG [1 to 60 / 22 / 1 /step] 002 Sep DC: 2nd *ENG Adjusts the environment coefficient for each mode. When the environment is detected as MM, SP2650 is multiplied by these SP values. 003 PTR: BW: 1st *ENG [1 to 60 / 11 / 1 /step]...
  • Page 494 8. Appendix: SP Mode Tables 001 PTR:1st:S1 *ENG [100 to 600 / 100 / 5%/step] S1 size ≥ 297 mm (Paper width) 003 PTR:1st:S3 *ENG 005 PTR:1st:S5 *ENG [100 to 600 / 120 / 5%/step] 297 mm ≥ S2 size ≥ 275 mm (Paper width) 007 PTR:TH4:1st:S2 *ENG 009 PTR:TH4:1st:S3...
  • Page 495 Engine Service Mode [Thick 4:LE:Timing] 2675 Adjusts the bias/ voltage switch timing of the paper transfer roller/ discharge plate at the paper leading edge between the erase margin area and the image area. 001 PTR:1st *ENG 003 PTR:TH4:1st *ENG [0 to 50 / 0 / 2 mm/step] 005 Sep DC:TH4:1st *ENG 007 Sep DC:TH4:1st...
  • Page 496 8. Appendix: SP Mode Tables 001 Sep DC:Plain:1st *ENG [1 to 60 / 22 / 1 %/step] 003 PTR:Plain:BW:1st *ENG [1 to 60 / 11 / 1 /step] 005 PTR:Plain:FC:1st *ENG [1 to 60 / 1 / 1 /step] 007 Sep DC:1200:1st *ENG [1 to 60 / 22 / 1 /step] 009 PTR:1200:BW:1st...
  • Page 497 Engine Service Mode [100 to 600 / 160 / 5%/step] 007 PTR:TH5:2st:S4 *ENG 297 mm > S4 size ≥ 275 mm (Paper width) [100 to 600 / 190 / 5%/step] 009 PTR:TH5:2st:S5 *ENG 210 mm > S5 size ≥ 148 mm (Paper width) [Thick5:L Edge Cor] Adjusts the correction to the paper transfer roller current at the paper leading edge in each mode.
  • Page 498 8. Appendix: SP Mode Tables 001 PTR:1st Side *ENG [0 to 400 / 100 / 5%/step] 003 SeparatDC:1stSide *ENG [Thick5:TE:Timing] 2697 Adjusts the bias/voltage switch timing of the paper transfer roller/discharge plate at the paper trailing edge between the erase margin area and the image area. 001 PTR:1st *ENG [0 to 50 / 0 / 1 mm/step]...
  • Page 499 Engine Service Mode [Special1: Bias: FC] 2757 Adjusts the current for the paper transfer roller for special paper 1 in full color mode. Plain: 205 (P2c)/230 (P2d) mm/sec, Fine: 77 mm/sec [0 to 250 / P2c: 40, P2d: 45 / 1 – 001 PTR: Plain: 1st *ENG μA /step]...
  • Page 500 8. Appendix: SP Mode Tables [Special 1: LE Cor] Special 1 Paper: Leading Edge Correction Adjusts the correction to the paper transfer roller current at the paper leading edge in each mode. SP2753 and SP2757 are multiplied by these SP values. 2771 Plain: 205 (P2c)/230 (P2d) mm/sec, 1200: 77 mm/sec •...
  • Page 501 Engine Service Mode [Special 1: TE Cor] Special 1 Paper: Trailing Edge Correction Adjusts the correction to the paper transfer roller current for the paper trailing edge in each mode. SP2753 and SP2757 are multiplied by these SP values. 2773 Plain: 205 (P2c)/230 (P2d) mm/sec, 1200: 77 mm/sec •...
  • Page 502 8. Appendix: SP Mode Tables 003 PTR: Plain: BW: 1st *ENG [1 to 60 / 11 / 1 /step] 004 PTR: Plain: BW:2nd *ENG 005 PTR: Plain: FC: 1st *ENG [1 to 60 / 1 / 1 /step] 006 PTR: Plain: FC:2nd *ENG [1 to 60 / 14 / 1 /step] 007 Sep DC: 1200: 1st...
  • Page 503 Engine Service Mode [0 to 250 / P2c: 45/ P2d: 50 / 1 – 002 Paper Transfer: Plain: 2nd Side *ENG μA /step] 003 Separation DC: 1200: 1st Side *ENG [0 to 250 / 15 / 1 –μA /step] [Sp2: P Size Cor] Adjusts the size correction coefficient for the paper transfer roller current for each paper size.
  • Page 504 8. Appendix: SP Mode Tables [100 to 600 / 180 / 5%/step] 018 PTR: Plain: 2nd: S5 *ENG 148 mm ≥ S5 size (Paper width) [Special 2: LE Cor] Special 2 Paper: Leading Edge Correction Adjusts the correction to the paper transfer roller current at the paper leading edge in each mode.
  • Page 505 Engine Service Mode 001 PTR: Plain: 1st *ENG 002 PTR: Plain: 2nd *ENG 003 PTR: Plain: 1st *ENG [0 to 50 / 0 / 2 mm/step] 005 Sep DC: Plain: 1st *ENG 006 Sep DC: Plain: 2nd *ENG 007 Sep DC: Plain: 1st *ENG [Special 2: TE Cor] Special 2 Paper: Trailing Edge Correction Adjusts the correction to the paper transfer roller current for the paper trailing edge in each...
  • Page 506 8. Appendix: SP Mode Tables 001 PTR: Plain: 1st *ENG 002 PTR: Plain: 2nd *ENG 003 PTR: Plain: 1st *ENG [0 to 50 / 0 / 2 mm/step] 005 Sep DC: Plain: 1st *ENG 006 Sep DC: Plain: 2nd *ENG 007 Sep DC: Plain: 1st *ENG [Special 2: Env Cor]...
  • Page 507 Engine Service Mode [Special 3: Bias: BW] 2852 Adjusts the current for the paper transfer roller for special paper 3 in black-and-white mode. Thick 1: 154 mm/sec, 1200: 77 mm/sec 001 PTR: Plain: 1st *ENG [0 to 250 / P2c: 30/ P2d: 34 / 1 –μA /step] 002 PTR: Plain: 2nd *ENG...
  • Page 508 8. Appendix: SP Mode Tables [100 to 600 / 140 / 5%/step] 009 PTR: Plain: 1st: S3 *ENG 275 mm ≥ S3 size ≥ 210 mm (Paper width) [100 to 600 / 140 / 5%/step] 010 PTR: Plain: 2nd: S3 *ENG 275 mm ≥...
  • Page 509 Engine Service Mode 005 Sep DC: Plain: 1st S *ENG 006 Separation DC: Plain: 2nd S *ENG [0 to 400 / 100 / 5%/step] 007 Separation DC: TH: 1st Side *ENG [SP3: LE: Timing] Adjusts the bias/ voltage switch timing of the paper transfer roller/ discharge plate at the 2872 paper leading edge between the erase margin area and the image area.
  • Page 510 8. Appendix: SP Mode Tables [SP 3: TE Timing] Adjusts the bias/voltage switch timing of the paper transfer roller/discharge plate at the 2874 paper trailing edge between the erase margin area and the image area. Thick 1: 154 mm/sec, 1200: 77 mm/sec 001 PTR: Plain: 1st *ENG 002 PTR: Plain: 2nd...
  • Page 511 Engine Service Mode 001 Plain *ENG 002 Thick 1 *ENG [300 to 1500 / 500 / 10 msec/step] 003 Thick 2 & FINE *ENG [OPC Drum Rev Time] 2902 Adjusts the time for how long the OPC drum motor reverses after job end. DFU 001 All: BW *ENG [0 to 200 / 30 / 10 msec/step]...
  • Page 512 8. Appendix: SP Mode Tables 006 Y Drum *ENG 007 C Drum *ENG [0 to 100 / 0.0 / 0.1 μm/step] 008 M Drum *ENG 009 K Drum *ENG [ACS Setting (FC to Bk)] Adjusts the threshold for moving away the image transfer belt from the color PCUs. This SP moves the image transfer belt away from the color PCUs when the number of B/W image 2907 printouts reaches the number of sheets specified with this SP after consecutive full color image...
  • Page 513 Engine Service Mode 2912 [Offset Amp Set] DFU 001 Y Drum *ENG 002 C Drum *ENG [0 to 100 / 0.0 / 0.1 μm/step] 003 M Drum *ENG 004 K Drum *ENG 2914 [Shutter Motor] Not used 001 Delay Time Open *ENG [1 to 50 / 38 / 1 msec/step] 002 Delay Time Close...
  • Page 514 8. Appendix: SP Mode Tables Additional Time *ENG [0 to 10 / 0 / 1 sec/step] Adjusts the additional time for ending the machine's process. 2970 [Cleaning After JOB] [0 or 1 / 0 / 1 /step] 001 No Refresh *ENG 0: No cleaning, 1: Cleaning [0 or 1 / 1 / 1 /step]...
  • Page 515 Engine Service Mode [Pro Con Chck Rslt] Process Control Self-check Result Displays the result of the latest process control self-check. All colors are displayed. The results are displayed in the order “Y C M K” 3012 e.g., 11 (Y) 99 (C) 11 (M) 11 (K): The self-check for Cyan failed but the others were successful.
  • Page 516 8. Appendix: SP Mode Tables [0 to 9999 / 9999 / 1 /step ] Display: YCMK *ENG 1: Success, 2 to 9: Failure Displays the developer initialization result. See section "Developer Initialization Result" in the "Appendix: Process Control Error Conditions" section for details on the meaning of each code.
  • Page 517 Engine Service Mode 004 Lower Threshold *ENG [0 to 5 / 0.5 / 0.01 V/step] 005 Lower Error Thresh *ENG [0 to 99 / 10 / 1 times/step] 006 Upper Counter: Bk *ENG 007 Upper Counter: M *ENG 008 Upper Counter: C *ENG 009 Upper Counter: Y *ENG...
  • Page 518 8. Appendix: SP Mode Tables [Toner Replen. Mode] DFU 3022 Specifies the toner supply time for each color in the toner supply mode. 001 Number: Bk *ENG [0 to 30 / 8 / 1 sec/step] 002 Number: M *ENG 003 Number: C *ENG [0 to 30 / 6 / 1 sec/step] 004 Number: Y...
  • Page 519 Engine Service Mode 3043 [TD Adjust Mode] Rept Numbr: Power ON *ENG [0 to 9 / 4 / 1 time/step] Specifies the maximum number of repeats of the toner density adjustment at power on. 0: Disabled, 1 to 3: Repeat number, 4: Repeat three times (No consumption mode) 5: Repeat three times (Toner is supplied only when the toner density is too low, and toner is consumed only when the toner density is too dark.)
  • Page 520 8. Appendix: SP Mode Tables Repeat Number: Recovery *ENG [0 to 9 / 0 / 1 time/step] Not used Repeat Number: Job End *ENG [0 to 9 / 4 / 1 time/step] Specifies the maximum number of repeats of the toner density adjustment at job end. 0: Disabled, 1 to 3: Repeat number, 4: Repeat three times (No consumption mode) 5: Repeat three times (Toner is supplied only when the toner density is too low, and toner is...
  • Page 521 Engine Service Mode T2 Bias: M *ENG [0 to 80 / P2c: 22, P2d: 30/ 1 µA/step] Adjusts the image transfer belt bias for Magenta. T3 Bias: C *ENG [0 to 80 / P2c: 25, P2d: 33/ 1 µA/step] Adjusts the image transfer belt bias for Cyan. T4 Bias: Y *ENG [0 to 80 / P2c: 33, P2d: 45 / 1 µA/step]...
  • Page 522 8. Appendix: SP Mode Tables [Toner Supply Type] Toner Supply Type ([Color]) 3044 Selects the toner supply method type. 001 Bk *ENG [0 to 3 / 2 / 1/step] Alphanumeric 0: FIXED (with the supply rates stored with SP 3401) 002 M *ENG 1: PID (Vtref_Fixed)
  • Page 523 Engine Service Mode 009 Toner Remain: Bk *ENG 010 Toner Remain: M *ENG [–50000 to 600 / 0 / 0.001 g/ step] 011 Toner Remain: C *ENG 012 Toner Remain: Y *ENG Adjusts the threshold of toner near end for each color. The toner near end message appears on the LCD when the remaining toner amount reaches this threshold.
  • Page 524 8. Appendix: SP Mode Tables 027 Gamma Thresh: Coef *ENG Not used 028-031 Displays the consumed toner amount calculated with the pixel count for each color. 028 Pixel: Consump: Bk *ENG 029 Pixel: Consump: M *ENG [0 to 3000 / 0 / 0.001 g/step] 030 Pixel: Consump: C *ENG 031 Pixel: Consump: Y...
  • Page 525 Engine Service Mode Adjusts the total delta Vt (Vt – Vtref) of toner end before toner near end 045 Delta Vt Threshold Before Near End *ENG is detected. [0 to 255 / 10 / 1 V/step] 046-049 Displays the latest mohno-pump off time. 046 Mohno Off Time *ENG 047 Mohno Off Time...
  • Page 526 8. Appendix: SP Mode Tables 001 Current: Bk *ENG 002 Current: M *ENG [0 to 5.5 / 0.01 / 0.01 V/step] 003 Current: C *ENG 004 Current: Y *ENG [Vt Shift: Display/Set] 3211 Adjusts the Vt correction value for each line speed. Thick 1: 154 mm/sec, Thick 2&Fine: 77 mm/sec 001 Thick 1 Shift: Bk *ENG...
  • Page 527 Engine Service Mode 005 Initial: Bk *ENG 006 Initial: M *ENG [2 to 5 / 3.86 / 0.01 V/step] 007 Initial: C *ENG 008 Initial: Y *ENG [Vtref: Display/Set] 3222 Displays or adjusts the current Vtref value for each color. 001 Current: Bk *ENG 002 Current: M...
  • Page 528 8. Appendix: SP Mode Tables 001 Lower: Bk *ENG 002 Lower: M *ENG [0 to 5 / 2 / 0.01 V/step] 003 Lower: C *ENG 004 Lower: Y *ENG 005 Upper: Bk *ENG 006 Upper: M *ENG [0 to 5 / 4 / 0.01 V/step] 007 Upper: C *ENG 008 Upper: Y...
  • Page 529 Engine Service Mode 001 Low Coverage Coefficient: Bk *ENG 002 Low Coverage Coefficient: C *ENG [0 to 5 / 1 / 0.1 /step] 003 Low Coverage Coefficient: M *ENG 004 Low Coverage Coefficient: Y *ENG 005 High Coverage Coefficient: Bk *ENG [0 to 5 / 1 / 0.01 V/step] 006 High Coverage Coefficient: C...
  • Page 530 8. Appendix: SP Mode Tables 3232 [Toner Supply Coefficient: Setting] DFU 001 Vt Proportion: Bk *ENG 002 Vt Proportion: M *ENG [0 to 2550 / 50 / 1 /step] 003 Vt Proportion: C *ENG 004 Vt Proportion: Y *ENG 005 Pixel Proportion: Bk *ENG 006 Pixel Proportion: C *ENG...
  • Page 531 Engine Service Mode 002 Correction Value 2 *ENG [0 to 0.1 / 0.01 / 0.01 /step] 3235 [Toner Supply Coefficient: Display] DFU 001 Pixel Proportion 2: Bk *ENG 002 Pixel Proportion 2: C *ENG [0 to 2.55 / 1 / 0.01 /step] 003 Pixel Proportion 2: M *ENG 004 Pixel Proportion 2: Y...
  • Page 532 8. Appendix: SP Mode Tables [Vt Target: Setting] 3238 Displays the Vt target value at developer initialization. DFU 001 Bk *ENG 002 M *ENG [0 to 5 / 2.5 / 0.01 V/step] 003 C *ENG 004 Y *ENG [Vtref Correction: Setting] 3239 Adjusts the parameter for Vtref correction at the process control.
  • Page 533 Engine Service Mode 001 Coefficient: Bk *ENG These are parameters for calculating the charge bias referring to the development bias at process 002 Coefficient: M *ENG control. [-1000 to 1000 / 0 / 1 /step] 003 Coefficient: C *ENG DC charge bias = Development bias x (1 + 0.001 004 Coefficient: Y *ENG x these vales) + SP3-241-005 to -008...
  • Page 534 8. Appendix: SP Mode Tables Displays the average coverage of each color for the Vtref correction. 005-008 "Average S" is defined when the number of developed pages does not reach the number specified with SP3251-017. 005 Average S: Bk *ENG 006 Average S: M *ENG [0 to 100 / 5 / 0.01 %/step]...
  • Page 535 Engine Service Mode 021 Total Page Setting: M2 *ENG [1 to 500 / 10 / 1 sheet/step] 022 Total Page Setting: L2 *ENG [1 to 999 / 50 / 1 sheet/step] 024-027 Displays the latest coverage ratio for each color. 024 Latest Coverage: Bk *ENG 025 Latest Coverage: M...
  • Page 536 8. Appendix: SP Mode Tables Execute the ID sensor initialization setting for 010 P/TM Sensor All all sensors [Vsg Adjustment Result: Vsg] 3322 Displays the result value of the Vsg adjustment for each sensor. 001 Vsg reg: Bk *ENG 002 Vsg reg: M *ENG 003 Vsg reg: C *ENG...
  • Page 537 Engine Service Mode 004 Vofset Threshold *ENG [0 to 5 / 1 / 0.01 V/step] 005 Vsg Upper Threshold *ENG [0 to 5 / 4.5 / 0.01 V/step] 006 Vsg Lower Threshold *ENG [0 to 5 / 3.5 / 0.01 V/step] [Vsg Adjustment Result] Displays the result of the Vsg adjustment.
  • Page 538 8. Appendix: SP Mode Tables 001 K2K (Latest) *ENG 002 K5K (Latest) *ENG 003 K2M (Latest) *ENG 004 K5M (Latest) *ENG [0 to 5 / - / 0.0001 /step] 005 K2C (Latest) *ENG 006 K5C (Latest) *ENG 007 K2Y (Latest) *ENG 008 K5Y (Latest) *ENG...
  • Page 539 Engine Service Mode 016 K2: Check: M *ENG 017 K2: Check: C *ENG [0 to 1 / 0.25 / 0.001 /step] 018 K2: Check: Y *ENG 3363 [ID Pattern Timing Setting] DFU Adjusts the detection timing for the process control pattern. 001 Scan YCMBk *ENG [-500 to 500 / 13.7 / 1 mm/step]...
  • Page 540 8. Appendix: SP Mode Tables 001 Fixed Rate: Bk *ENG [0 to 100 / 5 / 1 %/step] 002 Fixed Rate: M *ENG These SPs are used only when SP3-044 is set to 003 Fixed Rate: C *ENG "1". 004 Fixed Rate: Y *ENG [Toner Supply Rate: Display] 3411...
  • Page 541 Engine Service Mode 3452 [Toner Supply Carry Over: Setting] DFU 001 Maximum: Bk *ENG 002 Maximum: M *ENG [0 to 10000 / 1000 / 1 msec/step] 003 Maximum: C *ENG 004 Maximum: Y *ENG [Process Control Target M/A] 3501 Adjusts the target M/A. 001 Maximum M/A: Bk *ENG 002 Maximum M/A: M...
  • Page 542 8. Appendix: SP Mode Tables [Execution Interval: Setting] 3511 Adjusts the threshold for each adjustment mode. 001 Job End: Potential Control: BW *ENG [0 to 2000 / 250 / 1 page/step] 002 Job End: Potential Control: FC *ENG [0 to 2000 / 100 / 1 page/step] 003 Interrupt: Potential Control: BW *ENG [0 to 2000 / 500 / 1 page/step]...
  • Page 543 Engine Service Mode 030 Max. Number Correction Threshold *ENG [0 to 99 / 5 / 1/step] 031 Max. Number Correction Counter *ENG [0 to 255 / 0 / 1/step] [Image Quality Adj.: Interval] 3512 Adjusts the timing for execution of process control and line position adjustment. 001 During Job *ENG [0 to 100 / 30 / 1 page/step]...
  • Page 544 8. Appendix: SP Mode Tables Job End: Potential Control: *ENG [0 to 2000 / 500 / 1 page/step] 002 Job End: Potential Control: FC *ENG [0 to 2000 / 200 / 1 page/step] Interrupt: Potential Control: *ENG [0 to 2000 / 500 / 1 page/step] 004 Interrupt: Potential Control: FC *ENG [0 to 2000 / 200 / 1 page/step]...
  • Page 545 Engine Service Mode 014 Refresh Threshold: Bk *ENG 015 Refresh Threshold: C *ENG [0 to 255 / 34 / 1 cm /m/step] 016 Refresh Threshold: M *ENG 017 Refresh Threshold: Y *ENG 018 Pattern Generation Number: Bk *ENG 019 Pattern Generation Number: C *ENG [0 to 255 / 0 / 1 time/step] 020 Pattern Generation Number: M...
  • Page 546 8. Appendix: SP Mode Tables 001 Toner End Recovery: Bk *ENG 002 Toner End Recovery: C *ENG [0 or 1 / 0 / 1/step] 0: OFF. 1: ON 003 Toner End Recovery: M *ENG 004 Toner End Recovery: Y *ENG [0 or 1 / 0 / 1/step] 005 Vsg Adj.
  • Page 547 Engine Service Mode 001 Temperature: H *ENG 002 Temperature: M *ENG [0 or 3 / 0 / 1 revolution/step] 003 Temperature: L *ENG 004 Temperature: L: Power ON *ENG [Temperature Threshold] Specifies the threshold temperature for each condition. These settings affect the conditions 3521 of SP3-520.
  • Page 548 8. Appendix: SP Mode Tables [Non-use Time Process Control Setting] Adjusts the threshold for the process control at stand-by. 3531 When the current condition has changed by more than the values of these SPs when compared with the conditions at the previous operation, the process control at stand-by is executed.
  • Page 549 Engine Service Mode Turns on or off the environmental correction for target development gamma. 013 Environmental Correction *ENG [0 or 1 / 1 / - ] 0: Not Correct, 1: Correct 014 K (Max Correction) *ENG Adjusts the maximum correction value for each 015 C (Max Correction) *ENG color.
  • Page 550 8. Appendix: SP Mode Tables 005 Thick 1: Bk *ENG 006 Thick 1: M *ENG [0 to 700 / 550 / 1 -V/step] 007 Thick 1: C *ENG 008 Thick 1: Y *ENG 009 Thick 2 & FINE: Bk *ENG 010 Thick 2 &...
  • Page 551 Engine Service Mode [Charge AC Control: Display] Plain: 205 (P2c)/230 (P2d) mm/sec 3641 Displays the charge AC voltage adjusted with the process control for each color. 001 Plain: Bk *ENG 002 Plain: M *ENG [0 to 3 / 1.75 / 0.01 kV/step] 003 Plain: C *ENG 004 Plain: Y...
  • Page 552 8. Appendix: SP Mode Tables 001 Control Method: Selection *ENG [0 or 1 / 1 / - ] 0: Not Use, 1: Use [HST Concentration Control: Bk] 3711 Displays the factory settings of the black PCU. 001 Vcnt *ENG [0 to 5 / 4 / 0.1 V/step] 002 Vt *ENG [0 to 5 / 2.5 / 0.1 V/step]...
  • Page 553 Engine Service Mode 006 Set Detection *ENG [0 to 5 / 1 / 0.1 V/step] 007 Without Developer *ENG [0 to 5 / 1.2 / 0.1 V/step] 008 With Developer *ENG [0 to 5 / 1.3 / 0.1 V/step] 009 Serial Number 1 *ENG [0 to 255 / - / 1 V/step] 010 Serial Number 2...
  • Page 554 8. Appendix: SP Mode Tables 014 Adjustment: Gamma *ENG [0 to 2.55 / 0 / 0.01 mg/cm /kV /step] 015 Adjustment: Vcnt Result *ENG [0 to 9 / 9 / 1 /step] [HST Concentration Control: Y] 3714 Displays the factory settings of the yellow PCU. 001 Vcnt *ENG [0 to 5 / 4 / 0.1 V/step]...
  • Page 555 Engine Service Mode Displays the pixel counter after replacement of toner collection bottle. 005 Pixel Count After Replacement *CTL [0 to 200000 / - / 1 cm /step] 008 Coefficient *ENG [0.5 to 1.5 / 1 / 0.1 /step] Enables or disables the calling for @Remote. [0 or 1 / 1 / - ] Notice Setting *ENG...
  • Page 556 8. Appendix: SP Mode Tables 005 Developer: Bk *ENG 006 Developer: Y *ENG [0 or 1 / 0 / - ] 0: OFF, 1: ON 007 Developer: C *ENG 008 Developer: M *ENG 009 PCU (Drum Unit): Bk *ENG 010 PCU (Drum Unit): Y *ENG [0 or 1 / 0 / - ] 0: OFF, 1: ON...
  • Page 557 Engine Service Mode [Accounting Counter] Selects the counting method. 5045 NOTE: The counting method can be changed only once, regardless of whether the counter value is negative or positive. [0 or 1 / 0 / - ] 001 Counter Method *CTL 0: Developments 1: Prints...
  • Page 558 8. Appendix: SP Mode Tables [0 or 1 / 0 / - ] 001 CE Login *CTL 0: Disabled 1: Enabled [By-pass Size Error Detection] 5179 Turns on or off the by-pass tray size error message. [0 or 1 / 0 / 1/step] 0: OFF 001 - *ENG...
  • Page 559 Engine Service Mode [0 or 1 / 0 (EU/ASIA), 1 (NA) / - ] 009 TRAY 3: 4 *ENG 0: B5 LEF, 1: Exe LEF [0 or 1 / 0 (EU/ASIA), 1 (NA) / - ] 010 TRAY 4: 1 *ENG 0: A4 LEF, 1: LT LEF [0 or 1 / 0 (EU/ASIA), 1 (NA) / - ]...
  • Page 560 8. Appendix: SP Mode Tables [0 or 1 / 1 / -] *CTL 0: Off, 1: On Enables or disables the STR (Suspend to RAM) mode. 5195 [Limitless SW] DFU [0 or 1 / 1 / -] *CTL 0: Productivity priority 1: Tray priority Selects the paper feed mode.
  • Page 561 Engine Service Mode [Set Time] Adjusts the RTC (real time clock) time setting for the local time zone. Examples: For Japan (+9 GMT), enter 540 (9 hours x 60 min.) DOM: +540 (Tokyo) 5302 NA: -300 (New York) EU: + 60 (Paris) CH: +480 (Peking) TW: +480 (Taipei) AS: +480 (Hong Kong)
  • Page 562 8. Appendix: SP Mode Tables Rule Set (Start) Specifies the start setting for the summer time mode. There are 8 digits in this SP. For months 1 to 9, the "0" cannot be input in the first digit, so the eight-digit setting for -2 or -3 becomes a seven-digit setting.
  • Page 563 Engine Service Mode 200 SDK1 UniqueID *CTL 201 SDK1 Certification Method *CTL 210 SDK2 UniqueID *CTL "SDK" is the "Software Development Kit". This data 211 SDK2 Certification Method *CTL can be converted from SAS (VAS) when installed or uninstalled. (DFU) 220 SDK3 UniqueID *CTL 221 SDK3 Certification Method...
  • Page 564 8. Appendix: SP Mode Tables Switches on/off the lock on the local address book account. 001 Lockout On/Off *CTL [0 or 1 / 0 / -] 0: Off, 1: On Sets a limit on the frequency of lockouts for account lockouts.
  • Page 565 Engine Service Mode Sets the number of attempts to attack the system with random passwords to gain illegal access to the 001 Permissible Number *CTL system. [0 to 100 / 30 / 1 attempt/step] Sets the time limit to stop a password attack once such an attack has been detected.
  • Page 566 8. Appendix: SP Mode Tables Sets a limit on the number of requests received for certification in order to slow down the certification speed when an excessive number of access 004 Attack Max Num *CTL attempts have been detected. [50 to 200 / 200 / 1 attempt/step] [User Authentication] 5420 These settings should be done with the System Administrator.
  • Page 567 Engine Service Mode Sets the alarm to sound for the specified jam level (document misfeeds are not included). [0 to 3 / 3 / 1 /step] 0: Zero (Off) 1: Low (2.5K jams) 2: Medium (3K jams) 3: High (6K jams) [Error Alarm] Sets the error alarm level.
  • Page 568 8. Appendix: SP Mode Tables 128 Interval :Others 132 Interval :A3 133 Interval :A4 134 Interval :A5 141 Interval :B4 [250 to 10000 / 1000 / 1 /step] DFU 142 Interval :B5 160 Interval :DLT 164 Interval :LG 166 Interval :LT 172 Interval :HLT [SC/Alarm Setting] *CTL...
  • Page 569 Engine Service Mode Resets all correction data for process control and all 001 All Clear software counters, and returns all modes and adjustments to their default values. 002 Engine Clears the engine settings. Initializes default system settings, SCS (System Control 003 SCS Service) settings, operation display coordinates, and ROM update information.
  • Page 570 8. Appendix: SP Mode Tables 019 LCS Initializes the LCS settings. 021 ECS Initializes the ECS settings. [FreeRun] Performs a free run on the copier engine. 5802 • The machine starts free run in the same condition as the sequence of A4/LT, A3 or A4 SEF printing from the 1st or 2nd tray.
  • Page 571 Engine Service Mode 5812 [Service Tel. No. Setting] Service *CTL Sets the telephone number for a service representative. This number is printed on the Counter List, which can be printed with the user’s “Counter” menu. This can be up to 20 characters (both numbers and alphabetic characters can be input). Facsimile *CTL Sets the fax or telephone number for a service representative.
  • Page 572 8. Appendix: SP Mode Tables SSL Disable Uses or does not use the RCG certification by SSL when calling the RCG. [0 to 1 / 0 / 1 /step] 0: Uses the RCG certification 1: Does no use the RCG certification RCG Connect Timeout Specifies the connect timeout interval when calling the RCG.
  • Page 573 Engine Service Mode RCG – C Regist Detail This SP displays the Embedded RC Gate installation status. 0: RCG device not registered 1: RCG device registered 2: Device registered Connect Type (N/M) This SP displays and selects the Embedded RC Gate connection method. [0 or 1 / 0 / 1 /step 0: Internet connection 1: Dial-up connection...
  • Page 574 8. Appendix: SP Mode Tables Proxy User Name This SP sets the HTTP proxy certification user name. • The length of the name is limited to 31 characters. Any character beyond the 31st character is ignored. • This name is customer information and is not printed in the SMC report. Proxy Password This SP sets the HTTP proxy certification password.
  • Page 575 Engine Service Mode CERT: Up State Displays the status of the certification update. The certification used by Embedded RC Gate is set correctly. The certification request (setAuthKey) for update has been received from the GW URL and certification is presently being updated. The certification update is completed and the GW URL is being notified of the successful update.
  • Page 576 8. Appendix: SP Mode Tables CERT: Error Displays a number code that describes the reason for the request for update of the certification. Normal. There is no request for certification update in progress. Request for certification update in progress. The current certification has expired. An SSL error notification has been issued.
  • Page 577 Engine Service Mode Displays serial number for the @Remote certification. 091 CERT: Serial No. Asterisks (*) indicate that no @Remote certification exists. Displays the common name of the issuer of the @Remote 092 CERT: Issuer certification. CN = the following 30 bytes. Asteriskes () indicate that no @Remote certification exists.
  • Page 578 8. Appendix: SP Mode Tables Displays a number that indicates the result of the confirmation executed with SP5816-203. 0: Succeeded 1: Confirmation number error 2: Registration in progress 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error 8: Other error...
  • Page 579 Engine Service Mode -11001 Chat parameter error Illegal Modem Parameter -11002 Chat execution error -11003 Unexpected error Inquiry, registration attempted without acquiring -12002 device status. Attempted registration without execution of an -12003 inquiry and no previous registration. Attempted setting with illegal entries for -12004 certification and ID2.
  • Page 580 8. Appendix: SP Mode Tables Attempted dial up overseas without the correct -2385 international prefix for the telephone number. -2387 Not supported at the Service Center -2389 Database out of service -2390 Program out of service -2391 Two registrations for same device Error Caused by Response -2392 Parameter error...
  • Page 581 Engine Service Mode [NV-RAM Data Download] 5825 Downloads the UP and SP mode data from an SD card to the NVRAM. For details, see the "NVRAM Data Upload/Download" in this section. 001 NV-RAM Download 5828 [Network Setting] *CTL IPv4 Address (Ethernet/ This SP allows you to confirm and reset the IPv4 address for IEEE 802.11) Ethernet and wireless LAN (802.11): aaa.bbb.ccc.ddd...
  • Page 582 8. Appendix: SP Mode Tables Validates or invalidates the job spooling function for each protocol. 0: Validates 1: Invalidates bit0: LPR bit1: FTP 069 Job Spooling (Protocol) bit2: IPP bit3: SMB bit4: BMLinkS bit5: DIPRINT bit6: sftp bit7: (Reserved) Enables or disables the Telnet protocol. 090 TELNET (0: OFF 1: ON) [0 or 1 / 1 / –...
  • Page 583 Net RICOH bit1: Consumable Supplier bit2-15: Reserved (all) Displays or does not display the link to Net RICOH on the top page and link page of the web system. 237 Web shopping link visible [0 to 1 / 1 / 1]...
  • Page 584 8. Appendix: SP Mode Tables Displays or does not display the link to Consumable Supplier on the top page and link page of the web system. 238 Web supplies Link visible [0 to 1 / 1 / 1] 0: Not display, 1:Display This SP confirms or changes the URL1 name on the link page 239 Web Link1 Name of the web system.
  • Page 585 Engine Service Mode [1 to 11 or 13 / 1 / 1 /step] Channel Min *CTL Europe: 1 to 13 NA/ Asia: 1 to 11 Sets the minimum number of channels available for data transmission via the wireless LAN. The number of channels available varies according to location. The default settings are set for the minimum end of the range for each area.
  • Page 586 8. Appendix: SP Mode Tables Adjusts the fragment threshold for the IEEE802.11 card. 042 Fragment Thresh *CTL [256 to 2346 / 2346 / 1] This SP is displayed only when the IEEE802.11 card is installed. Determines whether the CTS self function is turned on or off.
  • Page 587 Engine Service Mode 002 Vendor ID *CTL Displays the vendor ID. DFU 003 Product ID *CTL Displays the product ID. DFU Displays the development release version number. 004 Device Release Number *CTL [Delivery Server Setting] *CTL 5845 Provides items for delivery server settings. Retry Interval Sets the time interval before the machine tries again when it goes back to standby after an error occurs during an image transfer with the SMTP server.
  • Page 588 8. Appendix: SP Mode Tables Fill Addr Acl Info. This SP must be executed immediately after installation of an HDD unit in a basic machine that previously had no HDD. The first time the machine is powered on with the new HDD installed, the system automatically takes the address book from the NVRAM and writes it onto the new HDD.
  • Page 589 Engine Service Mode 052 Restore All Addr Book Downloads all directory information from the SD card. Deletes the address book data from the SD card in the service slot. Deletes only the files that were uploaded from this machine. This feature does not work if the card is write-protected. 053 Clear Backup Info •...
  • Page 590 8. Appendix: SP Mode Tables [Web Service] *CTL 5848 2 sets the 4-bit switch assignment for the access control setting. Setting of 0001 has 5848 no effect on access and delivery from Scan Router. 5848 100 sets the maximum size allowed for downloaded images. The default is equal to 1 gigabyte.
  • Page 591 Engine Service Mode 003 Total Counter [Bluetooth ] 5851 Sets the operation mode for the Bluetooth Unit. Press either key. [0:Public] [1: Private] [Remote ROM Update] 5856 Allows the technician to upgrade the firmware using a local port (IEEE1284) when updating the remote ROM.
  • Page 592 8. Appendix: SP Mode Tables 011 Erase HDD Debug Data 012 Erase SD Card Debug Data 013 Free Space on SD Card 014 Copy SD to SD (Latest 4 MB) 015 Copy SD to SD (Latest 4 MB Any Key) 016 Make HDD Debug 017 Make SD Debug [Debug Save When]...
  • Page 593 Engine Service Mode 001 Key 1 002 Key 2 003 Key 3 004 Key 4 These SPs allow you to set up to 10 keys for log files for 005 Key 5 functions that use common memory on the controller board.
  • Page 594 8. Appendix: SP Mode Tables POP to SMTP Waiting [0 to 10000 / 300 / 1] This SP sets the amount of time to allow for the connection to the SMTP server after the transmission has connected to the POP server and been certified during the execution of POP Before SMTP.
  • Page 595 Engine Service Mode Partial Mail Receive Timeout [1 to 168 / 72 / 1 hour/step] Sets the amount of time to wait before saving a mail that breaks up during reception. The received mail is discarded if the remaining portion of the mail is not received during this prescribed time.
  • Page 596 8. Appendix: SP Mode Tables Adds or does not add the date field to the header of the alert mail. 005 Add Date Field *CTL [0 or 1 / 0 / – ] 0: Not added, 1: Added 5869 [RAM Disk Setting] [0 to 1 / 0 / 1/step] *CTL Mail Function...
  • Page 597 Engine Service Mode [0 or 1 / 1 / 1 /step] 0: MID CARD: Half Speed (115 mm/sec) 001 Middle Thick *ENG 1: MID CARD: Normal Speed (P2c: 154, P2d: 205 mm/sec) [SD Get Counter] 5887 This SP determines whether the ROM can be updated. This SP sends a text file to an SD card inserted in SD card Slot 2 (lower slot).
  • Page 598 8. Appendix: SP Mode Tables SDK-5 SDK-5 5907 [Plug & Play Maker/Model Name] Selects the brand name and the production name for Windows Plug & Play. This information is stored in the NVRAM. If the NVRAM is defective, these names should be registered again. After selecting, press the "Original Type"...
  • Page 599 Engine Service Mode 001 All (Data List) 002 SP (Mode Data List) 004 Logging Data 005 Diagnostic Report 006 Non-Default 007 NIB Summary 008 Capture Log 021 Copier User Program 022 Scanner SP 023 Scanner User Program [Print Area] 5996 Selects the print area mode.
  • Page 600 8. Appendix: SP Mode Tables 1.Domestic 2Hole (Europe *ENG 2Hole) 002 2.North America 3Hole *ENG [-7.5 to 7.5 / 0 / 0.5 mm/step] 003 3.Europe 4Hole *ENG 004 4.North Europe 4Hole *ENG 005 5.North Europe 2Hole *ENG [Punch Position: Main Scan] 6129 Adjusts the punching position in the main scan direction.
  • Page 601 Engine Service Mode 001 A3T *ENG 002 B4T *ENG 003 A4T *ENG 004 A4Y *ENG 005 B5T *ENG 006 B5Y *ENG [-5.0 to 5.0 / 0 / 0.25 mm/step] 007 DLT-T *ENG 008 LG-T *ENG 009 LT-T *ENG 010 LT-Y *ENG 011 12"...
  • Page 602 8. Appendix: SP Mode Tables 001 A3T *ENG 002 B4T *ENG 003 A4T *ENG 004 A4Y *ENG 005 B5T *ENG [0 or 1 / 1 / 1/step] 006 B5Y *ENG 0: No (No skew correction) 007 DLT-T *ENG 1: Roller Stop Skew Correction 008 LG-T *ENG 009 LT-T...
  • Page 603 Engine Service Mode 001 A3T *ENG 002 B4T *ENG 003 A4T *ENG 004 A4Y *ENG 005 B5T *ENG [-1.5 to 1.5 / 0 / 0.5 mm/step] + Value: Increases distance between jogger 006 B5Y *ENG fences and the sides of the stack. 007 DLT-T *ENG - Value: Decreases the distance between the...
  • Page 604 8. Appendix: SP Mode Tables 001 A3T [-3.0 to 3.0 / 0 / 0.2 mm/step] 002 B4T + Value: Shifts staple position toward the crease. 003 A4T - Value: Shifts staple position away from the crease. 004 B5T 005 DLT-T 006 LG-T 007 LT-T 008 12"...
  • Page 605 Engine Service Mode [Fin. Free Run] Not used 6137 These SPs are used only for B793 finisher. 001 Free Run 1 Free run for paper edge stapling. 002 Free Run 2 Free run for booklet stapling. 003 Free Run 3 Shipping free run.
  • Page 606 8. Appendix: SP Mode Tables Displays the signals received from sensors and switches of the finisher. (*"Output Check Table" in this section) 6147 [FIN (JAK) OUPUT Check] Activates each device in the mail bin unit. (*"Output Check Table" in this section) 6148 [Jogger Fine Adj] *ENG...
  • Page 607 Engine Service Mode [OUTPUT Check] 6151 Activates each device in the brisge unit (D386). (* "Output Check Table" in this section). [INPUT Check] 6152 Not used in this machine. [OUTPUT Check] 6153 Not used in this machine. [OUTPUT Check] 6157 Displays the signals received from sensors and switches of the mail bin unit (G835).
  • Page 608 8. Appendix: SP Mode Tables [SC History] Logs the SC codes detected. 7403 The 10 most recently detected SC Codes are not displayed on the screen, but can be seen on the SMC (logging) outputs. 001 Latest 002 Latest 1 003 Latest 2 004 Latest 3 005 Latest 4...
  • Page 609 Engine Service Mode 001 At Power On *CTL 003 Tray 1: ON *CTL 004 Tray 2: ON *CTL 005 Tray 3: ON *CTL 006 Tray 4: ON *CTL 007 LCT : ON *CTL 008 Bypass: ON *CTL 009 Duplex: ON *CTL 011 Vertical Transport 1: ON *CTL...
  • Page 610 8. Appendix: SP Mode Tables 053 Bank Transport 1: Off *CTL 054 Bank Transport 2: Off *CTL 057 Registration Sensor: Off *CTL 058 LCT Feed Sensor : Off *CTL 060 Paper Exit Off *CTL 061 Bridge Exit: Off *CTL For details, see "Jam Detection" in the "Appendix: Jam Detection"...
  • Page 611 Engine Service Mode 191 Finisher Entrance: EUP *CTL 192 Finisher Proof Exit: EUP *CTL 193 Finisher Shift Tray Exit: EUP *CTL 194 Finisher Stapler Exit: EUP *CTL 195 Finisher Exit: EUP *CTL 198 Finisher Folder: EUP *CTL 199 Finisher Tray Motor: EUP *CTL 200 Finisher Jogger Motor: EUP *CTL...
  • Page 612 8. Appendix: SP Mode Tables 005 A4 LEF 006 A5 LEF 014 B5 LEF 038 LT LEF 044 HLT LEF 132 A3 SEF 133 A4 SEF 134 A5 SEF *CTL [0 to 9999 / 0 / 1 sheet/step ] 141 B4 SEF 142 B5 SEF 160 DLT SEF 164 LG SEF...
  • Page 613 Engine Service Mode 001 Latest 002 Latest 1 003 Latest 2 004 Latest 3 005 Latest 4 *CTL 006 Latest 5 007 Latest 6 008 Latest 7 009 Latest 8 010 Latest 9 7801 [Memory/Version/PN] Displays all versions and ROM numbers in the 255 Engine *CTL machine.
  • Page 614 8. Appendix: SP Mode Tables 002 Page: K Drum Unit 003 Page: M Drum Unit 004 Page: C Drum Unit 005 Page: Y Drum Unit 006 Page: K Dev Unit 007 Page: M Dev Unit 008 Page: C Dev Unit 009 Page: Y Dev Unit 010 Page: K Developer *ENG...
  • Page 615 Engine Service Mode 031 Rotation: K Drum Unit 032 Rotation: M Drum Unit 033 Rotation: C Drum Unit 034 Rotation: Y Drum Unit 035 Rotation: K Dev Unit 036 Rotation: M Dev Unit 037 Rotation: C Dev Unit 038 Rotation: Y Dev Unit 039 Rotation: K Developer *ENG [0 to 999999999 / - / 1 mm/step ]...
  • Page 616 8. Appendix: SP Mode Tables 061 Rotation (%): K Drum Unit 062 Rotation (%): M Drum Unit 063 Rotation (%): C Drum Unit 064 Rotation (%): Y Drum Unit 065 Rotation (%): K Dev Unit 066 Rotation (%): M Dev Unit 067 Rotation (%): C Dev Unit 068 Rotation (%): Y Dev Unit 069 Rotation (%): K Developer...
  • Page 617 Engine Service Mode 091 Page (%): K PCU (Drum Unit) 092 Page (%): M PCU (Drum Unit) 093 Page (%): C PCU (Drum Unit) 094 Page (%): Y PCU (Drum Unit) 095 Page (%): K Dev Unit 096 Page (%): M Dev Unit 097 Page (%): C Dev Unit 098 Page (%): Y Dev Unit *ENG...
  • Page 618 8. Appendix: SP Mode Tables Clears the PM counter. Press the Enter key after the machine asks “Execute?”, which will store the PM counter value in SP7-906 (PM Counter - Previous) and reset the value of the current PM counter (SP7-803) to “0”.
  • Page 619 Engine Service Mode [SC/Jam Counter Reset] 7807 Clears the counters related to SC codes and paper jams. 001 SC/Jam Clear [Self-Diagnose Result Display] 7832 Displays the result of the diagnostics. 001 Diag. Result *CTL - Total Memory Size 7836 Displays the memory capacity of the controller system. [Coverage Range] Sets the color coverage threshold.
  • Page 620 8. Appendix: SP Mode Tables [Assert Info] 7901 Records the location where a problem is detected in the program. The data stored in this SP is used for problem analysis. DFU 001 File Name 002 Number of Lines *CTL 003 Location [Prev.
  • Page 621 Engine Service Mode 001 Page: K Drum Unit 002 Page: M Drum Unit 003 Page: C Drum Unit 004 Page: Y Drum Unit 005 Page: K Dev Unit 006 Page: M Dev Unit 007 Page: C Dev Unit 008 Page: Y Dev Unit 009 Page: K Developer *ENG [0 to 9999999 / 0 / 1 page/step ]...
  • Page 622 8. Appendix: SP Mode Tables 031 Rotation: K Drum Unit 032 Rotation: M Drum Unit 033 Rotation: C Drum Unit 034 Rotation: Y Drum Unit 035 Rotation: K Dev Unit 036 Rotation: M Dev Unit 037 Rotation: C Dev Unit 038 Rotation: Y Dev Unit 039 Rotation: K Developer *ENG...
  • Page 623 Engine Service Mode 061 Rotation (%): K Drum Unit 062 Rotation (%): M Drum Unit 063 Rotation (%): C Drum Unit 064 Rotation (%): Y Drum Unit 065 Rotation (%): K Dev Unit 066 Rotation (%): M Dev Unit 067 Rotation (%): C Dev Unit 068 Rotation (%): Y Dev Unit 069 Rotation (%): K Developer *ENG...
  • Page 624 8. Appendix: SP Mode Tables 091 Page (%): K Drum Unit 092 Page (%): M Drum Unit 093 Page (%): C Drum Unit 094 Page (%): Y Drum Unit 095 Page (%): K Dev Unit 096 Page (%): M Dev Unit 097 Page (%): C Dev Unit 098 Page (%): Y Dev Unit *ENG...
  • Page 625 Engine Service Mode 001 Machine Serial ID 002 Cartridge Ver 003 Brand ID 004 Area ID 005 Product ID 006 Color ID 007 Maintenance ID 008 New Product Information 009 Recycle Counter 010 Date 011 Serial No. *ENG 012 Toner Remaining 013 EDP Code 014 End History 015 Refill Information...
  • Page 626 8. Appendix: SP Mode Tables 001 Machine Serial ID 002 Cartridge Ver 003 Brand ID 004 Area ID 005 Product ID 006 Color ID 007 Maintenance ID 008 New Product Information 009 Recycle Counter 010 Date 011 Serial No. *ENG 012 Toner Remaining 013 EDP Code 014 End History...
  • Page 627 Engine Service Mode 001 Machine Serial ID 002 Cartridge Ver 003 Brand ID 004 Area ID 005 Product ID 006 Color ID 007 Maintenance ID 008 New Product Information 009 Recycle Counter 010 Date 011 Serial No. *ENG 012 Toner Remaining 013 EDP Code 014 End History 015 Refill Information...
  • Page 628 8. Appendix: SP Mode Tables 001 Machine Serial ID 002 Cartridge Ver 003 Brand ID 004 Area ID 005 Product ID 006 Color ID 007 Maintenance ID 008 New Product Information 009 Recycle Counter 010 Date 011 Serial No. *ENG 012 Toner Remaining 013 EDP Code 014 End History...
  • Page 629 Engine Service Mode 001 Serial No. 002 Attachment Date Displays the toner bottle information *ENG log 1 for Bk. 003 Attachment: Total Counter 004 Refill Information 011 Serial No. 012 Attachment Date Displays the toner bottle information *ENG log 2 for Bk. 013 Attachment: Total Counter 014 Refill Information 021 Serial No.
  • Page 630 8. Appendix: SP Mode Tables 011 Serial No. 012 Attachment Date Displays the toner bottle information *ENG log 2 for M. 013 Attachment: Total Counter 014 Refill Information 021 Serial No. 022 Attachment Date Displays the toner bottle information *ENG log 3 for M.
  • Page 631 Engine Service Mode 021 Serial No. 022 Attachment Date Displays the toner bottle information *ENG log 3 for C. 023 Attachment: Total Counter 024 Refill Information 031 Serial No. 032 Attachment Date Displays the toner bottle information *ENG log 4 for C. 033 Attachment: Total Counter 034 Refill Information 041 Serial No.
  • Page 632 8. Appendix: SP Mode Tables 031 Serial No. 032 Attachment Date Displays the toner bottle information *ENG log 4 for Y. 033 Attachment: Total Counter 034 Refill Information 041 Serial No. 042 Attachment Date Displays the toner bottle information *ENG log 5 for Y.
  • Page 633 Engine Service Mode 001 Page: K Drum Unit 002 Page: M Drum Unit 003 Page: C Drum Unit 004 Page: Y Drum Unit 005 Page: K Dev Unit 006 Page: M Dev Unit 007 Page: C Dev Unit 008 Page: Y Dev Unit *ENG [0 to 255 / 255 / 1 day/step] 009 Page: K Developer...
  • Page 634 8. Appendix: SP Mode Tables 031 Rotation: K Drum Unit 032 Rotation: M Drum Unit 033 Rotation: C Drum Unit 034 Rotation: Y Drum Unit 035 Rotation: K Dev Unit 036 Rotation: M Dev Unit 037 Rotation: C Dev Unit 038 Rotation: Y Dev Unit 039 Rotation: K Developer *ENG...
  • Page 635 Engine Service Mode 013 Page: Fusing Unit *CTL [0 to 999999 / 160000 / 1 sheet/step] 014 Page: Paper Transfer Unit *CTL [0 to 999999 / 240000/ 1 sheet/step] 038 Rotation: PCU (Drum Unit): Bk 039 Rotation: PCU (Drum Unit): M [0 to 999999999 / 0 / 1 mm/step] 040 Rotation: PCU (Drum Unit): C 041 Rotation: PCU (Drum Unit): Y...
  • Page 636 8. Appendix: SP Mode Tables 001 T<=0 002 0<T<=5:0<=H<30 003 0<T<=5: 30<=H<70 004 0<T<=5: 70<=H<=100 005 5<T<15: 0<=H<30 006 5<T<15: 30<=H<55 007 5<T<15: 55<=H<80 008 5<T<15: 80<=H<=100 009 15<=T<25: 0<=H<30 010 15<=T<25: 30<=H<55 *CTL [0 to 99999999 / - / 1 mm/step] 011 15<=T<25: 55<=H<80 012 15<=T<25: 80<=H<=100 013 25<=T<30: 0<=H<30...
  • Page 637 Engine Service Mode SP8-xxx: Data Log2 Many of these counters are provided for features that are currently not available, such as sending color faxes, and so on. However, here are some Group 8 codes that when used in combination with others, can provide useful information.
  • Page 638 8. Appendix: SP Mode Tables Other applications Refers to network applications such as Web Image Monitor. (external network Utilities developed with the SDK (Software Development Kit) applications, for will also be counted with this group in the future. example) The Group 8 SP codes are limited to 17 characters, forced by the necessity of displaying them on the small LCDs of printers and faxes that also use these SPs.
  • Page 639 Engine Service Mode Abbreviation What it means Full Bleed No Margins GenCopy Generation Copy Mode Get Print Counter. For jobs 10 pages or less, this counter does not count up. For jobs larger than 10 pages, this counter counts up by the number that is in excess of 10 (e.g., for an 11-page job, the counter counts up 11-10 =1) IFax...
  • Page 640 8. Appendix: SP Mode Tables Abbreviation What it means PrtPGS Print Pages Red (Toner Remaining). Applies to the wide format model A2 only. This machine is under development and currently not available. Remote Communication Gate Resolution Service Code (Error SC code displayed) Scan Sim, Simplex Simplex, printing on 1 side.
  • Page 641 Engine Service Mode • Only jobs executed by the customer are counted. Jobs executed by the customer engineer using the SP modes are not counted. • When using secure printing (when a password is required to start the print job), the job is counted at the time when either “Delete Data”...
  • Page 642 8. Appendix: SP Mode Tables O:FIN Jobs *CTL [0 to 9999999/ 0 / 1] 8 067 These SPs total finishing methods for jobs executed by an external application, over the network. The finishing method is specified by the application. Number of jobs started in Sort mode. When a stored copy job is set for Sort 8 06x 1 Sort and then stored on the document server, the L: counter increments.
  • Page 643 Engine Service Mode 8 07x 6 6 to 10 Pages 8 07x 13 701 to 1000 Pages 8 07x 7 11 to 20 Pages 8 07x 14 1001 to Pages • For example: When a copy job stored on the document server is printed in document server mode, the appropriate L: counter (SP8076 0xx) increments.
  • Page 644 8. Appendix: SP Mode Tables LSize PrtPGS *CTL [0 to 9999999/ 0 / 1] These SPs count pages printed on paper sizes A3/DLT and larger. 8 391 Note: In addition to being displayed in the SMC Report, these counters are also displayed in the User Tools display on the copy machine.
  • Page 645 Engine Service Mode 8 42x 11 16> 16 pages on 1 side (16-Up) 8 42x 12 Booklet 8 42x 13 Magazine • These counts (SP8 421 to SP8 427) are especially useful for customers who need to improve their compliance with ISO standards for the reduction of paper consumption. •...
  • Page 646 8. Appendix: SP Mode Tables Total number of covers or slip sheets inserted. The count for a 8 43x 1 Cover/Slip Sheet cover printed on both sides counts 2. The number of pages printed in series (one side) or printed as 8 43x 2 Series/Book a book with booklet right/left pagination.
  • Page 647 Engine Service Mode PrtPGS/Ppr Tray *CTL [0 to 9999999/ 0 / 1] 8 451 These SPs count the number of sheets fed from each paper feed station. 8 451 1 Bypass Tray Bypass Tray 8 451 2 Tray 1 Prinetr 8 451 3 Tray 2 Prinetr 8 451 4 Tray 3...
  • Page 648 8. Appendix: SP Mode Tables 8 46x 6 Thick (Back) 8 46x 7 OHP 8 46x 8 Other PrtPGS/Mag *CTL [0 to 9999999/ 0 / 1] 8 471 These SPs count by magnification rate the number of pages printed. 8 471 1 < 49% 8 471 2 50% to 99% 8 471 3 100% 8 471 4 101% to 200%...
  • Page 649 Engine Service Mode 8 501 T:PrtPGS/Col Mode *CTL These SPs count the number of pages printed in the 8 504 P:PrtPGS/Col Mode *CTL Color Mode by the print application. 8 507 O:PrtPGS/Col Mode *CTL 8 50x 1 B/W 8 50x 2 Mono Color 8 50x 3 Full Color 8 50x 4 Single Color 8 50x 5 Two Color...
  • Page 650 8. Appendix: SP Mode Tables 8 514 14 Other • SP8 511 and SP8 514 return the same results as they are both limited to the Print application. • Print jobs output to the document server are not counted. T:PrtPGS/FIN *CTL [0 to 9999999 / 0 / 1] 8 521...
  • Page 651 Engine Service Mode 8 581 2 Total: Full Color 8 581 3 B&W/Single Color 8 581 4 Development: CMY 8 581 5 Development: K 8 581 8 Print: Color 8 581 9 Print: B/W 8 581 10 Total: Color 8 581 11 Total: B/W 8 581 12 Full Color: A3 8 581 13 Full Color: B4 JIS or Smaller 8 581 14 Full Color Print...
  • Page 652 8. Appendix: SP Mode Tables O:Counter *CTL [0 to 9999999/ 0 / 1] 8 591 These SPs count the totals for A3/DLT paper use, number of duplex pages printed, and the number of staples used. These totals are for Other (O:) applications only. 8 591 1 A3/DLT 8 591 2 Duplex Coverage Counter...
  • Page 653 Engine Service Mode Dev Counter *CTL [0 to 9999999/ 0 / 1] 8 771 These SPs count the frequency of use (number of rotations of the development rollers) for black and other color toners. 8 771 1 Total 8 771 2 K 8 771 3 Y 8 771 4 M 8 771 5 C...
  • Page 654 8. Appendix: SP Mode Tables CVr Cnt: 0-10% *ENG [0 to 9999999/ 0 / 1] 8 851 These SPs display the number of scanned sheets on which the coverage of each color is from 0% to 10%. 8 851 11 0 to 2%: BK 8 851 31 5 to 7%: BK 8 851 12 0 to 2%: Y 8 851 32 5 to 7%: Y...
  • Page 655 Engine Service Mode CVr Cnt: 31%- *ENG [0 to 9999999/ 0 / 1] 8 881 These SPs display the number of scanned sheets on which the coverage of each color is 31% or higher. 8 881 1 BK 8 881 2 Y 8 881 3 M 8 881 4 C Page/Toner Bottle...
  • Page 656 8. Appendix: SP Mode Tables 8 911 4 C Cvr Cnt/Total *CTL [0 to 9999999/ 0 / 1] 8 921 Displays the total coverage and total printout number for each color. 8 921 1 Coverage (%) Bk 8 921 2 Coverage (%) Y 8 921 3 Coverage (%) M 8 921 4 Coverage (%) C 8 921 11 Coverage /P: Bk...
  • Page 657 Engine Service Mode Total time when paper jams have been staying during 8 941 7 PrtJam printing. Total time when original jams have been staying during 8 941 8 OrgJam scanning. 8 941 9 Supply PM Unit End Total time when toner end has been staying Admin.
  • Page 658 8. Appendix: SP Mode Tables Input Check Table When entering the Input Check mode, 8 digits display the result for a section. Each digit corresponds to a different device as shown in the table. Bit No. Result 0 or 1 0 or 1 0 or 1 0 or 1...
  • Page 659 Engine Service Mode 5803 17 Tray Full Exit Sensor Paper not full Paper full 5803 18 Fusing Exit Sensor Paper not detected Paper detected 5803 19 Fusing Entrance Sensor Paper detected Paper not detected 5803 20 1st Feed Sensor Paper detected Paper not detected 5803 21 2nd Feed Sensor Paper detected...
  • Page 660 8. Appendix: SP Mode Tables 5803 43 Toner Collection Full Sensor Not full Full 5803 46 ITB New Unit Detection Not new 5803 50 Airflow Fan: Front: Lock Normal Lock 5803 51 Airflow Fan: Rear: Lock Normal Lock 5803 52 Fusing Exit Fan: Lock Normal Lock 5803 53 2nd Duct Fan: Lock...
  • Page 661 Engine Service Mode 5803 87 Fusing New Unit Detection Not new 5803 90 Zero-cross Signal Actuator not 5803 91 Fusing Rotation Sensor Actuator detected detected 5803 92 Fusing Pressue Release Sensor Not contact Contact Closed Open 5803 94 GAVD Open/Close Detection (LD5V ON) (LD5V OFF) 5803 100 Keycard: Set...
  • Page 662 8. Appendix: SP Mode Tables 11" x 17" SEF A3 SEF (A3 SEF) (11" x 17" SEF) 8.5" x 14" SEF B4 SEF (B4 SEF) (8.5" x 14" SEF) A4 SEF A4 SEF 8.5" x 11" SEF 8.5" x 11" SEF B5 SEF B5 SEF 11"...
  • Page 663 Engine Service Mode By-pass Paper Size Sensor Length Sensor EU/ASIA bit3 Bit2 Bit1 Bit0 LT/LG SEF* A4 SEF LT/LG SEF* A5 LEF DLT SEF A3 SEF LT LEF A4 LEF DLT SEF A3 SEF LT LEF A4 LEF *1: The paper size (LT or LG) can be selected with SP1-007-001. 1000-Sheet Booklet Finisher (B793) Reading 6138...
  • Page 664 8. Appendix: SP Mode Tables Reading 6138 Description 6138 8 Saddle Stitch Exit Sensor Paper detected Paper not detected Stuck Relay2 Roller HP Sensor 6138 9 Home position Not home position (Clamp Roller HP Sensor) Folder Tray Full Sensor 1 6138 10 Full Not full...
  • Page 665 Engine Service Mode Reading 6138 Description Proof Full Sensor 6138 24 Not full Full (Proof Tray Full Sensor) 6138 25 Upper Cover Sensor Open Close Door SW 6138 26 Close Open (Front Door Switch) 6138 27 Clincher Timing Sensor Encoder 6138 28 Clincher HP Sensor Home position Not home position...
  • Page 666 8. Appendix: SP Mode Tables 3000-Sheet Finisher (B805) Reading 6140 Description 6140 1 Entrance Sensor Paper not detected Paper detected 6140 2 Proof Exit Sensor Paper not detected Paper detected 6140 3 Proof Full Detection Sensor Not Full Full 6140 4 Trailing Edge Detection: Shift Paper not detected*1 Paper detected*1 6140 5 Staple Exit Sensor...
  • Page 667 Engine Service Mode 6140 23 Punch Moving HP Sensor Not HP 6140 24 Punch Registration HP Sensor Not HP 6140 25 Punch Registratioin Detection Sensor Paper not detected Paper detected 6140 26 Punch Chad Full Sensor Not Full Full 6140 27 Punch HP Not HP 6140 28 Punch Selection DIPSW 1 See *...
  • Page 668 8. Appendix: SP Mode Tables 6140 47 Exit Jogger HP Sensor: Front Not used in the machine 6140 48 Exit Jogger HP Sensor: Rear Not used in the machine 6140 49 Exit Jogger HP Sensor: Upper Not used in the machine *1: Combination of DIP SW 1 and SW 2 DIP SW 1 DIP SW 2...
  • Page 669 Engine Service Mode 6142 11 Door Sn Open Close Bridge Unit (D386) Reading 6150 Description 6150 1 Bridge: Exit Sensor Paper detected Paper not detected 6150 2 Bridge: Feed Sensor Paper detected Paper not detected 6150 3 Bridge:Set Detection Not set 6150 4 Bridge: Exit Cover Detection Closed Open...
  • Page 670 8. Appendix: SP Mode Tables Output Check Table Printer 5804 Display Description 5804 3 Drum/Dev Motor: K: 230mm/s Drum/Development Drive Motor-K: 230 mm/s 5804 4 Drum/Dev Motor: K: 205mm/s Drum/Development Drive Motor-K: 205 mm/s Drum/Development Drive Motor-M: 154 mm/ 5804 5 Drum/Dev Motor: K: 154mm/s 5804 7 Drum/Dev Motor: K: 77mm/s Drum/Development Drive Motor-M: 77 mm/s Drum/Development Drive Motor- C: 230 mm/...
  • Page 671 Engine Service Mode 5804 35 Fusing Exit Motor: 77mm/s Fusing/Paper Exit Motor: 77 mm/s 5804 36 Fusing Exit Motor: 56mm/s Fusing/Paper Exit Motor: 56 mm/s 5804 37 Toner Relay Motor Toner Transport Motor 5804 40 Image Transfer Motor: 230mm/s ITB Drive Motor: 230 mm/s 5804 41 Image Transfer Motor: 205mm/s ITB Drive Motor: 205 mm/s 5804 42 Image Transfer Motor: 154mm/s...
  • Page 672 8. Appendix: SP Mode Tables Duplex/By-pass Motor: CCW: 5804 75 Duplex Feed M:CCW:205mm/s 205 mm/s Duplex/By-pass Motor: CCW: 5804 76 Duplex Feed Motor: CCW: 154mm/s 154 mm/s Duplex/By-pass Motor: CCW: 5804 78 Duplex Feed Motor: CCW: 77mm/s 77 mm/s 5804 81 Duplex Reverse M:CW:230mm/s Duplex Inverter Motor: CW: 230 mm/s 5804 82 Duplex Reverse M:CW:205mm/s Duplex Inverter Motor: CW: 205 mm/s...
  • Page 673 Engine Service Mode 5804 107 Polygon Moter: HH Polygon Motor: HH 5804 110 Air Flow Fan: Front Ventilation Fan - Front 5804 111 Air Flow Fan:Rear Ventilation Fan - Rear 5804 112 Fusing Fan:H Fusing Fan: High Speed 5804 113 Fusing Fan:L Fusing Fan: Low Speed 5804 114 PSU Cooling Fan PSU Fan 1: High Speed...
  • Page 674 8. Appendix: SP Mode Tables 5804 141 Bypass Pickup Solenoid Bypass Pickup Solenoid 5804 142 Feed Tray Lock Solenoid Tray Lock Solenoid 5804 143 TD Sensor Shutter Solenoid ID Sensor Shutter Solenoid 5804 144 Exit Junction Solenoid Junction Gate 1 Solenoid 5804 145 1st Feed Pickup Solenoid 1st Pickup Solenoid 5804 146 2st Feed Pickup Solenoid...
  • Page 675 Engine Service Mode Paper Feed Motor 2: 115 mm/s (Optional 5804 181 Bank Motor 2: 115mm/s Paper Feed Unit) Paper Feed Motor 2: 154 mm/s (Optional 5804 182 Bank Motor 2: 154mm/s Paper Feed Unit) Paper Feed Motor 2: 205 mm/s (Optional 5804 183 Bank Motor 2: 205mm/s Paper Feed Unit) Paper Feed Motor 2: 215 mm/s (Optional...
  • Page 676 8. Appendix: SP Mode Tables 5804 221 LD2: C 5804 222 LD1: Y 5804 223 LD2: Y 5804 224 PP:ITB:K PP: Image Transfer Roller: K 5804 225 PP:ITB:M PP: Image Transfer Roller: M 5804 226 PP:ITB:C PP: Image Transfer Roller: C 5804 227 PP:ITB:Y PP: Image Transfer Roller: Y 5804 228 PP:PTR:+...
  • Page 677 Engine Service Mode 1000-Sheet Booklet Finisher (B793) 6143 Display Description 6143 1 Shift Motor Shift Tray Motor 6143 2 Entrance Motor 6143 3 Staple Relay Motor Stapler Unit Motor 6143 4 Knock Solenoid 6143 5 Junction Gate SOL 1 Proof Tray Gate Solenoid 6143 6 Junction Gate SOL 2 Staple Tray Gate Solenoid 6143 7 Folder Roller Rotation Motor...
  • Page 678 8. Appendix: SP Mode Tables 3000-Sheet Finisher 6145 Display Description 6145 1 Entrance Motor Finisher Entrance Motor 6145 2 Upper Feed Motor Upper Transport Motor 6145 3 Lower Feed Motor Lower Transport Motor 6145 4 Exit Motor Upper/Proof Tray Exit Motor 6145 5 Knock Roller Motor Clamp Roller Retraction Motor 6145 6 Shift Motor...
  • Page 679 Engine Service Mode 6145 24 Folder Plate Motor Fold Plate Motor 6145 25 Folder Roller Motor Fold Roller Motor 6145 26 Drive Roller Oscillating Motor Positioning Roller Motor 6145 27 Punch Motor Punch Drive Motor 6145 28 Punch Moving Motor Punch Movement Motor 6145 29 Punch Registration Detection Motor Paper Position Sensor Slide Motor...
  • Page 680 8. Appendix: SP Mode Tables 6151 7 Bridge: Feed Motor:205mm/s Bridge: Feed Motor: 205mm/s 6151 8 Bridge: Feed Motor: 154mm/s Bridge: Feed Motor:154mm/s 6151 10 Bridge: Feed Motor: 77mm/s Bridge: Feed Motor: 77mm/s 6151 11 Bridge: Junction Solenoid Bridge: Junction Solenoid One or Two-Tray PFU (D387/D351)/ LCIT 2000 (D352) 6161 Display...
  • Page 681 Engine Service Mode 6161 20 Bank2: Feed Motor:205mm/s Not used in this machine. 6161 21 Bank2: Feed Motor:154mm/s Not used in this machine. 6161 22 Bank2: Feed Motor:115mm/s Not used in this machine. 6161 23 Bank2: Feed Motor:77mm/s Not used in this machine. 6161 25 Bank1:Tray Lock Solenoid Tray Lock Solenoid (D351/ D352) 6161 26 Bank2:Tray Lock Solenoid...
  • Page 682 8. Appendix: SP Mode Tables 7. Enter the menu mode, and then select "Color Demo Page" (Menu > "List/Test Print" > "Color Demo Page"). 8. Press the "OK" key to start the test print. 9. After checking the test pattern, enter the SP mode again. 10.

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