Ricoh AP2600 Operating Instructions Manual
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Operating Instructions
Printer Reference
Read this manual carefully before you use this product and keep it handy for future
reference.
For safety, please follow the instructions in this manual.

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Summary of Contents for Ricoh AP2600

  • Page 1 Operating Instructions Printer Reference Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
  • Page 2 For good copy quality, Ricoh recommends that you use genuine Ricoh toner. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.
  • Page 3 Trademarks ® ® ® Microsoft , Windows and Windows NT are registered trademarks of Micro- soft Corporation in the United States and/or other countries. ® ® ® ® Adobe , PostScript , Acrobat and PageMaker are registered trademark of Adobe Systems Incorporated. ®...
  • Page 4 Safety Information When using your printer, the following safety precautions should always be fol- lowed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to...
  • Page 5 R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
  • Page 6 ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency. The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental is- sues, such as global warming.
  • Page 7 Manuals for This Printer Manuals for This Printer The following manuals describe the operational procedures and maintenance of this machine. To enhance safe and efficient operation of this printer, all users should read and follow the instructions carefully. Quick Installation Guide Describes how to install the printer.
  • Page 8 How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 9: Table Of Contents

    TABLE OF CONTENTS 1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties .......... 1 Windows 95/98/Me - Accessing the Printer Properties ......... 1 Windows 2000 - Accessing the Printer Properties ........2 Windows NT 4.0 - Accessing the Printer Properties ........
  • Page 10 3. Paper and Other Media Paper and Other Media Supported by This Printer ......25 Paper Types and Sizes ................25 Paper Recommendations................33 Printable Area ..................... 37 Loading Paper and Other Media ............38 Loading Paper in the Paper Tray ..............38 Loading Paper in the Bypass Tray ..............
  • Page 11 6. Making Printer Settings with the Operation Panel Menu Chart....................99 Accessing the Main Menu..............101 Paper Input Menu .................. 103 Paper Input Parameters ................103 Changing the Paper Input Menu ............... 105 List/Test Print Menu ................107 List/Test Print Parameters................. 107 Printing a Configuration Page ..............
  • Page 13: Setting Up The Printer Driver And Canceling A Print Job

    1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties Windows 95/98/Me - Accessing the Printer Properties Changing the default printer settings Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears.
  • Page 14: Windows 2000 - Accessing The Printer Properties

    Setting Up the Printer Driver and Canceling a Print Job Windows 2000 - Accessing the Printer Properties Changing the default printer settings - Printer Properties Limitation Changing the setting of the printer requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Print- ers permission by default.
  • Page 15: Windows Nt 4.0 - Accessing The Printer Properties

    PCL 6/5e - Accessing the Printer Properties Making printer settings from an application To make the printer settings for a specific application, open the [Print] dialog box from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. Note The actual procedures you should follow to open the [Print] dialog box may differ depending on the application.
  • Page 16 Setting Up the Printer Driver and Canceling a Print Job Changing the default printer settings – Default Document Properties Limitation Changing the setting of the printer requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Pow- er Users groups have Full Control permission by default.
  • Page 17: Rpcs - Accessing The Printer Properties

    RPCS - Accessing the Printer Properties RPCS - Accessing the Printer Properties Windows 95/98/Me - Accessing the Printer Properties Changing the default printer settings Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears. Click to select the icon of the printer whose default settings you want to change.
  • Page 18: Windows 2000 - Accessing The Printer Properties

    Setting Up the Printer Driver and Canceling a Print Job Windows 2000 - Accessing the Printer Properties Changing the default printer settings - Printer Properties Limitation Changing the setting of the printer requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Print- ers permission by default.
  • Page 19: Windows Nt 4.0 - Accessing The Printer Properties

    RPCS - Accessing the Printer Properties Making printer settings from an application To make the printer settings for a specific application, open the [Print] dialog box from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. Note The actual procedures you should follow to open the [Print] dialog box may differ depending on the application.
  • Page 20 Setting Up the Printer Driver and Canceling a Print Job Changing the default printer settings – Default Document Properties Limitation Changing the setting of the printer requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Pow- er Users groups have Full Control permission by default.
  • Page 21: Postscript - Setting Up For Printing

    PostScript - Setting Up for Printing PostScript - Setting Up for Printing Windows 95/98/Me - Accessing the Printer Properties Changing the default printer settings Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears. Click to select the icon of the printer whose default settings you want to change.
  • Page 22: Windows 2000 - Accessing The Printer Properties

    Setting Up the Printer Driver and Canceling a Print Job Windows 2000 - Accessing the Printer Properties Changing the default printer settings - Printer Properties Limitation Changing the setting of the printer requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Print- ers permission by default.
  • Page 23: Windows Nt 4.0 - Accessing The Printer Properties

    PostScript - Setting Up for Printing Making printer settings from an application To make the printer settings for a specific application, open the [Print] dialog box from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. Note The actual procedures you should follow to open the [Print] dialog box may differ depending on the application.
  • Page 24 Setting Up the Printer Driver and Canceling a Print Job Changing the default printer settings - Default Document Properties Limitation Changing the setting of the printer requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Pow- er Users groups have Full Control permission by default.
  • Page 25: Macintosh - Setting Up For Printing

    PostScript - Setting Up for Printing Macintosh - Setting Up for Printing Making paper settings from an application Open the file you want to print. On the [File] menu, click [Page Setup]. The [AdobePS Page Setup] dialog box appears. Confirm that the printer you want to use is shown in [Format for:] box. Note If the printer is not shown in the [Format for:] box, use the pop-up menu to display a list of available printers.
  • Page 26: Canceling A Print Job

    Setting Up the Printer Driver and Canceling a Print Job Canceling a Print Job Windows 95/98/Me - Canceling a Print Job Double-click the printer icon on the Windows taskbar. A window appears, showing all the print jobs that are currently queuing to be printed.
  • Page 27: Windows 2000 - Canceling A Print Job

    Canceling a Print Job Windows 2000 - Canceling a Print Job Double-click the printer icon on the taskbar. A window appears, showing all the print jobs that are currently queuing to be printed. Check the current status of the job you want to cancel. Select the name of the job you want to cancel.
  • Page 28: Windows Nt 4.0 - Canceling A Print Job

    Setting Up the Printer Driver and Canceling a Print Job Windows NT 4.0 - Canceling a Print Job Double-click the printer icon on the Windows taskbar. A window appears, showing all the print jobs that are currently queuing to be printed. Check the current status of the job you want to cancel. Select the name of the job you want to cancel.
  • Page 29: Macintosh - Canceling A Print Job

    Canceling a Print Job Macintosh - Canceling a Print Job Double-click the printer's icon on the desktop. A window appears, showing all the print jobs that are currently queuing to be printed. Check the current status of the job you want to cancel. Select the name of the job you want to cancel.
  • Page 30 Setting Up the Printer Driver and Canceling a Print Job...
  • Page 31: Uninstalling The Printer Driver And Software

    2. Uninstalling the Printer Driver and Software Uninstalling the PCL 6/5e Printer Driver This section describes how to uninstall the printer driver. The actual procedure may differ depending on the operating system. Follow one of the appropriate procedures below. Windows 95/98/Me - Uninstalling the PCL 6/5e Printer Driver Close all the applications that are currently running.
  • Page 32: Windows Nt 4.0 - Uninstalling The Pcl 6/5E Printer Driver

    Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver Limitation Uninstalling a printer driver requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control Permission by default. When you install a printer driver, log on using an account that has Full Control permission.
  • Page 33: Uninstalling The Rpcs Printer Driver

    Uninstalling the RPCS Printer Driver Uninstalling the RPCS Printer Driver This section describes how to uninstall the printer driver. The actual procedure may differ depending on the operating system. Follow one of the appropriate procedures below. Windows 95/98/Me - Uninstalling the RPCS Printer Driver Close all the applications that are currently running.
  • Page 34: Windows Nt 4.0 - Uninstalling The Rpcs Printer Driver

    Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the RPCS Printer Driver Limitation Uninstalling a printer driver requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control Permission by default. When you install a printer driver, log on using an account that has Full Control permission.
  • Page 35: Uninstalling The Postscript Printer Driver

    Uninstalling the PostScript Printer Driver Uninstalling the PostScript Printer Driver This section describes how to uninstall the PostScript printer driver. The actual procedure may differ depending on the operating system. Follow one of the appropriate one of the following procedures below. Windows 95/98/Me - Uninstalling the PostScript Printer Driver Close all applications that are currently running.
  • Page 36: Windows Nt 4.0 - Uninstalling The Postscript Printer Driver

    Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the PostScript Printer Driver Limitation Uninstalling a printer driver requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control Permission by default. When you uninstall a printer driver, log on using an account that has Full Control permission.
  • Page 37: Paper And Other Media

    3. Paper and Other Media Paper and Other Media Supported by This Printer Paper Types and Sizes This section describes the type, size, feed direction, and maximum amount of pa- per that can be loaded into each paper tray in this printer. Important If you use damp or curled paper, a misfeed might occur.
  • Page 38 Paper and Other Media Note The printable paper size depends on the memory size of the printer and print data, see P.139 “Memory Capacity and Paper Size”. For more information about the meanings of the abbreviations, see the notes at the bottom of each table. Input Paper Sizes (Metric version) 297 ×...
  • Page 39 Paper and Other Media Supported by This Printer C6 Env (4.49" × 6.38") 114 ×162 DL Env (4.33" × 8.66") 110 × 220 98.4 × 190.5 " × 7 Monarch Env (3 ") Custom Size — — 267 × 390 "...
  • Page 40 Paper and Other Media Input Paper Sizes (Inch version) 11" × 17" Double Letter (DLT) " × 14" Legal (LG) " × 11" Letter (LT) 11" × 8 " " × 8 Half Letter (HLT) " " × 10 Executive (Exec.) "...
  • Page 41 Paper and Other Media Supported by This Printer " × 15.35" 7.68" × 10 " " × 7.68" • means that the size is supported but the paper size should be set with the operation panel. There is no dial on the tray. ⇒...
  • Page 42 Paper and Other Media Output Paper Sizes (Metric version) 297 × 420 257 × 364 B4 JIS 210 × 297 297 × 210 182 × 257 B5 JIS 257 × 182 148 × 210 210 × 148 128 × 182 B6 JIS 105 ×...
  • Page 43 Paper and Other Media Supported by This Printer Custom Size — — 267 × 390 " × 15.35") 8K (10 195 × 267 16K (7.68" × 10 ") 267 × 195 • means that the size is supported. • X means that the size is not supported.
  • Page 44 Paper and Other Media Output Paper Sizes (Inch version) 11" × 17" Double Letter (DLT) " × 14" Legal (LG) " × 11" Letter (LT) 11" × 8 " " × 8 Half Letter (HLT) " " × 10 Executive (Exec.) "...
  • Page 45: Paper Recommendations

    Paper and Other Media Supported by This Printer Custom Size — — " × 15.35" 7.68" × 10 " " × 7.68" • means that the size is supported and that the paper size should be set with the operation panel. There is no dial on the tray. •...
  • Page 46 Paper and Other Media Storing Paper Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds or printer damage. Recommendations are as follows: • Avoid storing paper in humid areas. • Avoid exposing paper to direct sunlight. •...
  • Page 47 Paper and Other Media Supported by This Printer Envelopes • When printing on envelopes, use the bypass tray or the Envelope Feeder Unit. • Even when the optional Envelope Feeder Unit is not installed, you can se- lect the sizes for the Envelopes for Tray 2 using the operation panel. How- ever, you cannot load the envelopes until optional Envelop Feeder Unit is installed.
  • Page 48 Paper and Other Media Paper not supported by this printer Avoid using the following types of paper that are not supported by this printer: • Paper whose weight is heavier or lighter than the limitation. ⇒ P.25 “Paper Types and Sizes”. •...
  • Page 49: Printable Area

    Paper and Other Media Supported by This Printer Printable Area The following shows the printable area for this printer. Be sure to set the print margins correctly by the application. 4.3mm ( 1/6" ) 4.3mm ( 1/6" ) 4.3mm ( 1/6" ) 4.3mm ( 1/6"...
  • Page 50: Loading Paper And Other Media

    Paper and Other Media Loading Paper and Other Media While lifting the front side of the Loading Paper in the Paper tray, pull it out of the printer. Tray Load paper in the optional Paper Feed Unit by following the proce- dures below.
  • Page 51 Loading Paper and Other Media Important Carefully slide the paper tray into the printer until it stops. If you want to use the paper size and feed direction that are not indicated on the paper size dial, set the dial to “p”. In this case, you should set the paper size using the operation panel.
  • Page 52 Paper and Other Media B Slide the tray until it stops. Load paper into the tray with the print side down. C Return the catches to their orig- inal positions. Important Confirm that the top of the stack is not higher than the limit mark inside the tray.
  • Page 53: Loading Paper In The Bypass Tray

    Loading Paper and Other Media Slide the side guides outward, Loading Paper in the Bypass and load paper until it stops with Tray the print side up. Reference With the bypass tray, you can load up to 100 pages at the same time. For more information about the type, size and feed direction of pa- per that can be loaded in the tray,...
  • Page 54 Paper and Other Media G After the panel display chang- Set the paper size and feed direc- es, press { { { { Online} } } } . tion using the operation panel as follows: Menu On Line A Press { { { { Menu} } } } . Menu Job Reset Escape...
  • Page 55: Loading Paper In The Optional Paper Tray

    Loading Paper and Other Media Important Loading Paper in the Optional If you want to use paper sizes or Paper Tray feed directions that are not list- ed on the paper size dial, adjust the dial to “p”. In this case, you Reference should set the paper size using With the Paper Feed Unit, you can...
  • Page 56: Loading Envelopes

    Paper and Other Media Load paper into the paper tray Loading Envelopes with the print side down. As there are many kinds of envelopes, be sure to check if those to be used are supported by this printer. Reference For more information about enve- lopes, see P.34 “Types of Paper and Other Media”.
  • Page 57 Loading Paper and Other Media Load envelopes until they stop, Set the envelope size and feed di- with the print side up and the rection using the operation panel sides of the flaps on the left as as follows: shown below. A Press { { { { Menu} } } } .
  • Page 58 Paper and Other Media E Press { { { { U U U U } } } } or { { { { T T T T } } } } to select the Loading envelopes into the Envelope envelope type you want to use. Feeder Unit Reference For information about types...
  • Page 59 Loading Paper and Other Media Push the bottom plate down until While pinching the side guides, it locks into place. slide them along the edge of the envelope stack. Load envelopes into the Envelope While pinching the rear guide, Feeder Unit, with the print side slide it along the edge of the enve- down and the flap on the left as lope stack.
  • Page 60 Paper and Other Media E Press { { { { Enter #} } } } . Set the envelope size and feed di- The following message appears rection using the operation panel on the panel display. as follows: A Press { { { { Menu} } } } . Tray Paper Size: Tray 1 Menu...
  • Page 61: Sample Print/Locked Print

    4. Sample Print/Locked Print Sample Print Use this function to print only the first Printing a Sample Print File set of a multiple-set print jobs. The re- maining sets are saved on the option- The following procedure describes al Hard Disk Drive in the printer. The how to print a sample print file with saved job can be printed or canceled the PCL printer driver.
  • Page 62 Sample Print/Locked Print Press { { { { T T T T } } } } or { { { { U U U U } } } } to display the Check the print job to confirm whether the settings are acceptable. file you want to print, and then press { { { { Enter #} } } } .
  • Page 63: Deleting A Sample Print File

    Sample Print Press { { { { T T T T } } } } or { { { { U U U U } } } } to display the Deleting a Sample Print File file you want to delete, and then press { { { { Enter #} } } } .
  • Page 64: Checking The Error Log

    Sample Print/Locked Print Press { { { { Enter #} } } } . Checking the Error Log The following message appears on the panel display. Press { { { { Menu} } } } . "Menu" appears on the panel dis- Error File(s): play.
  • Page 65: Locked Print

    Locked Print Locked Print Use this function to maintain privacy Printing a Locked Print File when printing confidential docu- ments. Documents will not be printed The following procedure describes out automatically, unless a password how to print a locked print file with is entered, using the operation panel the PCL printer driver.
  • Page 66 Sample Print/Locked Print Press { { { { T T T T } } } } or { { { { U U U U } } } } to display a file Start printing from the applica- tion's print dialog box. you want to print, and then press { { { { Enter #} } } } .
  • Page 67: Deleting The Locked Print File

    Locked Print Press { { { { Enter #} } } } . Press { { { { Enter #} } } } . The following message appears on Menu On Line the panel display. Qty: 6(1-999) Job Reset Escape Press # To Print Form Feed Enter...
  • Page 68: Checking The Error Log

    Sample Print/Locked Print C Repeat steps A A A A and B B B B to enter Press { { { { Online} } } } . the remaining password digits, and then press { { { { Enter #} } } } . Menu On Line If the password is not correct,...
  • Page 69 Locked Print Press { { { { Enter #} } } } . Press { { { { T T T T } } } } or { { { { U U U U } } } } to check "Error File(s)", and then press { { { { Escape} } } } .
  • Page 70 Sample Print/Locked Print...
  • Page 71: Troubleshooting

    5. Troubleshooting Error & Status Messages on the Operation Panel Messages/Second messages Description Solution Call Service: EC An error has occurred in the First, turn the power switch printer. off and then on. If the message Power Off On appears again, call your sales /If Error Reoccur or service representative.
  • Page 72 Troubleshooting Messages/Second messages Description Solution Duplex Cancelled Duplex Print has been can- To print the image correctly, celed. add memory to the printer, or reduce the resolution of the image. Load paper into the tray indi- cated. Energy Save Mode The printer is in Energy Saver Wait for a while.
  • Page 73 Error & Status Messages on the Operation Panel Messages/Second messages Description Solution Hardware Problem An error has occurred in the First, turn the power switch optional Hard Disk Drive. off and then on, If the message appears again, call your sales or service representative.
  • Page 74 Troubleshooting Messages/Second messages Description Solution Hardware Problem An error has occurred in the First, turn the power switch optional Memory Unit. off and then on. If the message Option RAM appears again, call your sales or service representative. Turn off the power switch, Re- place the Memory Unit, and then turn on the power switch.
  • Page 75 Error & Status Messages on the Operation Panel Messages/Second messages Description Solution I/O Buffer Overflow There is too much data for the Make sure the interface cable I/O buffer to handle. is inserted into the printer and your computer securely. Make sure the interface cable is not damaged or broken.
  • Page 76 Troubleshooting Messages/Second messages Description Solution No Files Exist There are no files available for Wait for two seconds until the the sample print job or the previous display appears. locked print job. Offline The printer is offline. If you want to bring the print- er online.
  • Page 77 Error & Status Messages on the Operation Panel Messages/Second messages Description Solution Remove Misfeed There is a misfeed in the up- Remove the misfed paper. per tray unit. Upper Tray Unit /Open Upperr Tray Cover Remove Paper All output trays are full, and Remove paper from all output the print job is suspended.
  • Page 78 Troubleshooting Messages/Second messages Description Solution Reset Tray # The input paper tray is not set Set the input paper tray cor- correctly. rectly. Correctly Resetting Job... The print job is being reset. Wait for a while. RPCS Graphic Error There is not enough graphics Specify the correct memory memory to print the data.
  • Page 79 Error & Status Messages on the Operation Panel Messages/Second messages Description Solution SC XXX-X An error has occurred. First, turn the power switch off and then on. If the message Power Off On appears again, call your sales If Error Reoccur or service representative.
  • Page 80: Getting Printer Information Over The Network

    Troubleshooting Getting Printer Information over the Network Printer current status You can check the printer's status using the telnet command. telnet Use the status command. UNIX Use the lpg or lpstat command or stat parameter of rsh, rcp, or ftp. Reference For more information, see “Remote Maintenance by Telnet (mshell)”...
  • Page 81 Error & Status Messages on the Operation Panel Messages Description Comments Error: Ethernet Board An error has occurred in the First, turn the power switch optional Network Interface off and then on. If the message Board. appears again, call your sakes or service representative.
  • Page 82 Troubleshooting Messages Description Comments Full: Waste Toner The toner is almost run out. Prepare a new toner cartridge. Hex Dump Mode The printer is in Hex Dump Wait for a while. If the "Hex Mode. Dump Mode" message does not change, on the panel dis- play press {Online} to return to the "Ready"...
  • Page 83 Error & Status Messages on the Operation Panel Messages Description Comments No Paper: Tray 3 There is no paper of the indi- Load paper into the bypass cated paper size in the option- tray. See P.41 “Loading Paper in al Paper Feed Unit (Tray3). the Bypass Tray”.
  • Page 84 Troubleshooting Messages Description Comments Paper Misfeed: Duplex Unit There is misfeed in the Duplex Remove the misfed paper. See Unit. P.85 “When "Remove Misfeed Duplex Unit" Appears”. Paper Misfeed: Front Cover There is misfeed in the printer. Remove the misfed paper. See P.82 “When "Remove Misfeed Internal Path/Open Front Cov- er"...
  • Page 85 Error & Status Messages on the Operation Panel Printer configuration You can check the printer configuration using telnet. telnet Use the info command. UNIX Use the lpg or lpstat command or stat parameter of rsh, rcp, or ftp. Reference For more information, see “Remote Maintenance by Telnet (mshell)” in the Network Interface Board Operating Instructions is provided as a PDF file on the CD-ROM labeled “Operating Instructions”.
  • Page 86 Troubleshooting *1 Input Tray: Name Name Description Tray X Name of installed paper tray. (X is the number of tray.) Bypass Tray Bypass Tray *2 Input Tray: Paper Size Paper Size Description A3 (297 × 420) A3 K B4JIS (257 × 364) A4 (297 ×...
  • Page 87 Error & Status Messages on the Operation Panel Paper Size Description 16K (195 × 267) 16KK There is no tray. The paper size is not selected. *3 Input Tray: Status Status Description  Normal NoTray There is no paper tray PaperEnd There is no paper in the paper tray *4 Output Tray: Name...
  • Page 88: Printer Does Not Print

    Troubleshooting Printer Does Not Print Possible Cause Solutions Is the power on? Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power switch. Press {Online} so the indicator lights. Does the Online indicator stay on? Does the Error indicator Check the error message on the panel display and take the re-...
  • Page 89 Printer Does Not Print Possible Cause Solutions Is the Data In indicator If not blinking or lit, the data is not being sent to the printer. blinking or lit after starting If the printer is connected to the computer using the in- the print job? terface cable Make sure the printer port settings are correct.
  • Page 90 Troubleshooting Possible Cause Solutions Is the optional 1394 Inter- Confirm that the 1394 interface cable is securely plugged into the face Unit installed correct- power outlet and the printer. Turn on the power switch. Use the 1394 Interface Unit tool located in the following folder on the CD-ROM: \DRIVERS\UTILITY\1394\ Reference...
  • Page 91: Other Printing Problems

    Other Printing Problems Other Printing Problems Status Possible Causes, Descriptions, and Solutions The print side of the page is a Adjust the image density. hazy gray. See P.99 “Making Printer Settings with the Operation Panel”. If paper is curled, correct it. Check if the size selected with the paper tray dial matches that selected with the operation panel.
  • Page 92 Troubleshooting Status Possible Causes, Descriptions, and Solutions Paper misfeeds occur frequent- Check the paper size settings. The size set with the paper size dial might be different from the actual paper size. Make the correct dial setting. See P.38 “Loading Paper and Other Media”. Use the recommended paper.
  • Page 93: Removing Misfed Paper

    Removing Misfed Paper Removing Misfed Paper When a paper misfeed occurs, an error message appears on the panel display. The procedure you should follow to remove misfed paper depends on the loca- tion of the misfeed, which is indicated on the panel display. R CAUTION: •...
  • Page 94: When "Remove Misfeed Internal Path/Open Front Cover" Appears

    Troubleshooting Open the front cover by pushing When "Remove Misfeed the front cover release button, Internal Path/Open Front and then close it to reset the mis- feed condition. Cover" Appears Important Removing misfed paper with force, cause the paper might be torn and left some torn scraps within the printer.
  • Page 95 Removing Misfed Paper Pull out the misfed paper by Close the front cover. holding both sides of paper. Be careful not to make your hands dirty with toner. Important If paper is fed from the bypass tray, be sure to remove all the pa- Holding the grips of the toner car- per from the bypass tray and close tridge, insert it into the printer...
  • Page 96: When "Remove Misfeed Paper Exit Cover" Appears

    Troubleshooting Remove the misfed paper. When "Remove Misfeed Paper Exit Cover" Appears R CAUTION: • When removing misfed paper, do not touch the fusing section because it becomes very hot. Important Removing misfed paper with force, cause the paper might be torn and Close the paper exit cover until it left some torn scraps within the clicks.
  • Page 97: When "Remove Misfeed Duplex Unit" Appears

    Removing Misfed Paper C Close the rear cover of the Du- When "Remove Misfeed plex Unit. Duplex Unit" Appears R CAUTION: • When removing misfed paper, do not touch the fusing section because it becomes very hot. Important Removing misfed paper with force, cause the paper might be D While lifting the lever (A A A A ),...
  • Page 98 Troubleshooting F Close the cover of the Duplex Unit. Important If the error message appears When A5L paper misfeeds, again, go to step B. you might not remove it by pulling the Duplex Unit out. In this case, pull the paper tray out and remove the paper.
  • Page 99: When "Remove Misfeed Mailbox" Appears

    Removing Misfed Paper When "Remove Misfeed When "Remove Misfeed Upper Mailbox" Appears Tray Unit" Appears Important Important Removing misfed paper with force, Removing misfed paper with force, cause the paper might be torn and cause the paper might be torn and left some torn scraps within the left some torn scraps within the 1-bin Mailbox.
  • Page 100: Replacing The Toner Cartridge

    Troubleshooting Replacing the Toner Cartridge R WARNING: Important • Do not incinerate spilled toner Do not expose the toner cartridge or used toner. Toner dust to light for a long time. Do not might ignite when exposed to leave the front cover open for a an open flame.
  • Page 101 Replacing the Toner Cartridge While lifting the front side of the Hold the toner cartridge as shown toner cartridge, pull it out of the in the illustration, and shake it printer. side to side about seven – eight times. Note Do not put the toner cartridge on an unstable or tilted surface.
  • Page 102 Troubleshooting Be sure to pull the tape horizon- Close the front cover. tally. Pulling it upward or downward causes toner scatter- ing. Be careful not to make your cloths dirty with toner. After pulling out the tape from the cartridge, toner scatters eas- ily.
  • Page 103: Cleaning And Adjusting The Printer

    Cleaning and Adjusting the Printer Cleaning and Adjusting the Printer Load paper into the paper tray Cleaning the Friction Pad with the print side up. Carefully slide the paper tray into the print- If the friction pad is dirty, a multi- er until it stops.
  • Page 104: Cleaning The Paper Feed Roller

    Troubleshooting Lift the paper tray slightly then Cleaning the Paper Feed pull it out until it stops, and while Roller lifting the front side of the tray, pull it out of the printer. If the paper feed roller is dirty, a mis- feed might occur.
  • Page 105 Cleaning and Adjusting the Printer Slide the green lock lever to the Move the printer to the place left (A A A A ), so that the paper feed where it was placed. Carefully roller can be released (B B B B ). slide the paper tray into the print- er until it stops.
  • Page 106: Cleaning The Registration Roller

    Troubleshooting Pull the toner cartridge out of the Cleaning the Registration printer by holding the grips of the Roller cartridge. If the registration roller is dirty, a mis- feed might occur. In this case, clean the roller as follows: R WARNING: •...
  • Page 107: Adjusting The Image Density

    Cleaning and Adjusting the Printer Holding the grips of the toner car- Adjusting the Image Density tridge, insert it into the printer until it stops. You can adjust the image density when the print side of the page is a hazy gray or print image is too light.
  • Page 108: Adjusting The "Registration" Of The Trays

    Troubleshooting Press { { { { Enter #} } } } . Adjusting the "Registration" of the Trays Image Density: You can adjust the registration of each tray. The vertical adjustment is Press { { { { U U U U } } } } or { { { { T T T T } } } } to set the image used for all trays.
  • Page 109 Cleaning and Adjusting the Printer Press { { { { U U U U } } } } or { { { { T T T T } } } } to display "Reg- Adjust the registration by con- istration", and then press { { { { Enter #} } } } . firming the position of the print- ed image of the test sheet.
  • Page 110 Troubleshooting Print the test sheet to check the settings you have made. Repeat steps C C C C and D D D D to adjust the registration if necessary. Press { { { { Online} } } } . Menu On Line Job Reset Escape...
  • Page 111: Menu Chart

    6. Making Printer Settings with the Operation Panel Menu Chart This section describes how to change the default settings of the printer and pro- vides information on the parameters included in each menu. Category Function menu ⇒ P.49 Select Action / Show Error Log Sample Print ⇒...
  • Page 112 Making Printer Settings with the Operation Panel Category Function menu Edge Smoothing System⇒ P.115 Resolution Toner Saving Host Interface⇒ P.120 I/O Buffer I/O Timeout Network Setup IP Address Subnet Mask Gateway Address Access Control Access Mask Network Boot Frame Type (NW) Active Protocol Ethernet PCL Menu⇒...
  • Page 113: Accessing The Main Menu

    Accessing the Main Menu Accessing the Main Menu Press {Menu}, and “Menu” appears on the panel display. Menu On Line Job Reset Escape Form Feed Enter Power Error Data In This menu shows the following nine items which can be displayed one by one pressing {U U U U } or {T T T T }.
  • Page 114 Making Printer Settings with the Operation Panel After making the printer settings, press {Online} to return to the “Ready” con- dition. Menu On Line Job Reset Escape Form Feed Enter Power Error Data In The revised settings are not canceled even if the power switch is turned off.
  • Page 115: Paper Input Menu

    Paper Input Menu Paper Input Menu There are five menu items in the “Paper Input” menu. • Bypass size • Tray Paper Size • Paper type • Tray Locking • Tray Priority Reference For more information about loading paper in the tray, see P.38 “Loading Paper and Other Media”.
  • Page 116 Making Printer Settings with the Operation Panel Menu Description Paper type If you use different kinds of paper, you set the paper type for Tray 1, Tray 2, Tray 3 or Bypass Tray. Tray 1, Tray 2, Tray 3 Plain Paper, Recycled Paper, Special Paper, Color Paper, Let- terhead, Preprinted, Prepunched, Bond paper, Cardstock Bypass Tray Plain Paper, Recycled Paper, Special Paper, Color Paper, Let-...
  • Page 117: Changing The Paper Input Menu

    Paper Input Menu Changing the Paper Input Menu Press { { { { Menu} } } } . Menu On Line Job Reset Escape Form Feed Enter Power Error Data In “Menu” appears on the panel display. Press { { { { U U U U } } } } or { { { { T T T T } } } } to display the “Paper Input” menu. Menu: Paper Input Press { { { { Enter #} } } } .
  • Page 118 Making Printer Settings with the Operation Panel Press { { { { U U U U } } } } or { { { { T T T T } } } } to select the tray type you want to use. Press { { { { Enter #} } } } .
  • Page 119: List/Test Print Menu

    List/Test Print Menu List/Test Print Menu There are five menu items in the “List/Test Print” menu. • Config. Page • Menu List • PCL Config.Page • PS Font List • Hex Dump List/Test Print Parameters Menu Description Config. Page You can print the current configuration of the printer. See P.107 “Printing a Configuration Page”.
  • Page 120 Making Printer Settings with the Operation Panel Press { { { { Enter #} } } } . Menu On Line Job Reset Escape Form Feed Enter Power Error Data In The following message appears on the panel display. List/Test Print: Config.
  • Page 121: Interpreting The Configuration Page

    List/Test Print Menu Interpreting the Configuration Page System Reference Printer ID Shows the serial number assigned to the board by its manufacturer. Firmware Version Shows the version number of the printer firmware. Engine version Shows the version number of the printer engine. Pages Printed Shows the total number of pages printed by the printer to date.
  • Page 122 Making Printer Settings with the Operation Panel PCL Menu Shows the settings you made under the “PCL Menu”. Reference For more information, see P.124 “PCL Menu”. Host Interface Shows the settings you made under the “Host Interface” menu. When DHCP is active on the network, the actual IP Address, Subnet Mask and Gateway Address appear in parentheses on the configuration page.
  • Page 123: Maintenance Menu

    Maintenance Menu Maintenance Menu There are four menu items in the “Maintenance” menu. • Image Density • Registration • HDD Format • Menu Protect Note This “HDD Format” appears only when the Hard Disk Drive is installed. For more information, see “Installing the Hard Disk Drive Type 2600” in the Setup Guide.
  • Page 124: Changing The Maintenance Menu

    Making Printer Settings with the Operation Panel Menu Description HDD Format After installing the Hard Disk Drive, format it. Reference For more information about formatting the Hard Disk Drive, see "Installing the Hard Disk Drive Type 2600" in the Setup Guide. Menu Protect This procedure lets you protect menu settings against accidental changes.
  • Page 125 Maintenance Menu Press { { { { U U U U } } } } or { { { { T T T T } } } } to display “Menu Protect”. Maintenance: Menu Protect Press { { { { Enter #} } } } . The following message appears on the panel display.
  • Page 126 Making Printer Settings with the Operation Panel Removing Protect Check if the On Line indicator is on. If not, press { { { { Online} } } } to enter the "Ready" condition. Press { { { { Enter #} } } } , then { { { { Escape} } } } , and then { { { { Menu} } } } . “Menu”...
  • Page 127: System Menu

    System Menu System Menu There are 13 menu items in the “System” menu. • MisfeedRecovery • Prt. Err Report • Auto Continue • Memory Overflow • Duplex • Output Tray • Job Separation • Energy Saver • Memory Usage • Unit Of Measure •...
  • Page 128 Making Printer Settings with the Operation Panel Memory Overflow You can select whether the memory overflow error report should be printed. • Not Print • Error Report Note Default: Not Print Duplex You can select whether you want to print on both sides of each page.
  • Page 129 System Menu Memory Usage You can select the volume of memory to be used from "Font Pri- ority" or "Frame Priority", according to the paper size, resolution or printer language. • Font Priority This setting uses memory for registering fonts. •...
  • Page 130: Changing The System Menu

    Making Printer Settings with the Operation Panel Changing the System Menu Press { { { { Menu} } } } . Menu On Line Job Reset Escape Form Feed Enter Power Error Data In “Menu” appears on the panel display. Press { { { { U U U U } } } } or { { { { T T T T } } } } to display the “System”...
  • Page 131 System Menu Press { { { { Enter #} } } } . The following message appears on the panel display. Energy Saver: *30 minutes Press { { { { U U U U } } } } or { { { { T T T T } } } } to select how many minutes the printer waits before switching to Energy Saver mode.
  • Page 132: Host Interface Menu

    Making Printer Settings with the Operation Panel Host Interface Menu There are three menu items in the “Host Interface” menu. • I/O Buffer • I/O Timeout • Network Setup Note The “Network Setup” appears only when the optional Network Interface Board is installed.
  • Page 133 Host Interface Menu Menu Description Network Setup Gateway Address You can set the Gateway Address. Note Default: All zero Reference See “Configuring the Printer for the Network with the Opera- tion Panel” in the Setup Guide. Access Control You can set the Access Control Address. Note Default: All zero Access Mask...
  • Page 134: Changing The Host Interface Menu

    Making Printer Settings with the Operation Panel Menu Description Network Setup Ethernet You can select the speed of the network that the printer is connected to. Auto, 10 Mbps., 100 Mbps. Note Default: Auto Reference See “Configuring the Printer for the Network with the Opera- tion Panel”...
  • Page 135 Host Interface Menu Press { { { { U U U U } } } } or { { { { T T T T } } } } to display “I/O Timeout”. Host Interface: I/O Timeout Press { { { { Enter #} } } } . The following message appears on the panel display.
  • Page 136: Pcl Menu

    Making Printer Settings with the Operation Panel PCL Menu There are seven menu items in the “PCL Menu” . • Orientation • Form Lines • Font Source • Font Number • Point Size • Font Pitch • Symbol Set PCL Parameters Menu Description Orientation...
  • Page 137 PCL Menu Point Size You can set the point size you want to use for the default font. 4 to 999.75 by 0.25 Note Default: 12.00 This setting is effective only for a variable-space font. Font Pitch You can set the number of characters per inch you want to use for the default font.
  • Page 138: Changing The Pcl Menu

    Making Printer Settings with the Operation Panel Changing the PCL Menu Press { { { { Menu} } } } . Menu On Line Job Reset Escape Form Feed Enter Power Error Data In "Menu" appears on the panel display. Press { { { { U U U U } } } } or { { { { T T T T } } } } to display "PCL Menu", and then press { { { { Enter #} } } } .
  • Page 139 PCL Menu Press { { { { Online} } } } . Menu On Line Job Reset Escape Form Feed Enter Power Error Data In "Ready" message appears on the panel display. Ready...
  • Page 140: Language Menu

    Making Printer Settings with the Operation Panel Language Menu You can select the language you use. Available language as are follows. English, French, German, Italian, Spanish, Dutch, Swedish, Norwegian, Danish, Finnish, Portuguese, Czech, Polish, Hungarian Note Default: English Changing the Language Menu You can change the language by the following procedures below.
  • Page 141 Language Menu Press { { { { U U U U } } } } or { { { { T T T T } } } } until the language you want to select appears on the panel display. Press { { { { Enter #} } } } .
  • Page 142 Making Printer Settings with the Operation Panel...
  • Page 143: Appendix

    7. Appendix Replacing Parts The maintenance kit contains parts necessary for maintaining the printer. When “Replace Maintenance Kit” appears on the panel display, install the replacement parts included in the maintenance kit. R WARNING: • It is dangerous to handle the plug with wet hands. An electric shock might occur.
  • Page 144: Maintenance Kit Type 2600

    Appendix MAINTENANCE KIT Type 2600 Checking the contents of the box Check the contents of the box according to the following list. If one or more items are missing, contact your sales or service representative. Description Quantity ⇒ P.133 “Replacing the Friction Friction pad for 1 pc the paper tray...
  • Page 145: Replacing The Friction Pad

    Replacing Parts Preparing to replace the parts You should the replace all the parts included in Maintenance Kit at the same time. Be sure to replace them in the following order: Check the contents of the box for the following items: •...
  • Page 146 Appendix Remove paper from the paper tray. Insert the new friction pad in the Place the tray upside down on a paper tray. flat surface. Attach the center projection of the new friction pad to the spring and align the projection of both sides of the friction pad to the holes of the paper tray.
  • Page 147: Replacing The Paper Feed Rollers

    Replacing Parts Slide the green lock lever to the Replacing the Paper Feed right (A A A A ), remove the paper feed Rollers roller (B B B B ). Replace all feed rollers including the printer and the optional Paper Feed Unit(s).
  • Page 148: Replacing The Transfer Roller

    Appendix Hold the green parts of the roller Replacing the Transfer Roller on both sides, and remove the roller from the printer as shown Open the front cover by pushing in the illustration. the front cover release button. ZCEM210J When inserting the new transfer Pull the toner cartridge out of the roller, the gear of the roller printer, while lifting the front...
  • Page 149: Replacing The Fusing Unit

    Replacing Parts Holding the grips of the toner car- Replacing the Fusing Unit tridge, insert it into the printer until it stops. R CAUTION: • The fusing unit becomes very hot. When installing the new fus- ing unit, turn off the printer and wait about an hour.
  • Page 150 Appendix Lift the lock levers of the fusing Push the lock levers of the fusing unit as shown in the illustration. unit down until it clicks. ZCEX222J Pull the fusing unit out. Insert the rear cover to the inside grooves on both sides of the print- er in a horizontal direction.
  • Page 151: Memory Capacity And Paper Size

    Memory Capacity and Paper Size Memory Capacity and Paper Size The following tables show the typical memory requirements of the RPCS printer language. Memory requirements depend on your print data and printing envi- ronment, such as the "Memory Priority" setting or total memory size that the printer has available.
  • Page 152: Setting Of The "Font Priority

    Appendix Setting of the “Font Priority” Resolution (dpi) Memory Paper Size Capacity 400 x 400 600 x 600 1200 x 1200 32MB 96MB A4 (210 × 297) 32MB Letter (8 "×11") 96MB 32MB 96MB 32MB (11" × 17") 96MB Custom Size 32MB (Max.) 96MB...
  • Page 153: Moving And Transporting The Printer

    Moving and Transporting the Printer Moving and Transporting the Printer R CAUTION: Moving the printer in the short distance • When lifting the machine, use the inset grips on both sides. Other- Be sure to check the following points: wise the printer could break or cause injury if dropped.
  • Page 154 Appendix Lift the printer and move it to the Removing the Duplex Unit place where you want to install it. A Push down the lever on right R CAUTION: side of the Duplex Unit (A A A A ) • When lifting the machine, use and pull it out until it stops the inset grips on both sides.
  • Page 155: Specifications

    Specifications Specifications Mainframe Configuration: Desktop Print Process: Laser beam scanning & Electrophotographic printing Dual component toner development Printing Speed: " × 11"L) Maximum 26 pages per minute (A4L, 8 Parallel Interface: Interface Standard 36–pin printer cable and a parallel port on the host computer IEEE 1284 I/F (Compatible, ECP, Nibble) •...
  • Page 156 Appendix Power Consumption: Maximum 870 W or less Printing 610 W or less Energy Saver 17 W or less Noise Emission Sound Power Level Mainframe only During Printing 64 dB (A) Stand-by 40 dB (A) Sound Pressure level Mainframe only During Printing 58 dB (A) The preceding measurements made in accordance with ISO7779 are actual values.
  • Page 157 Specifications Paper Capacity: Standard paper tray 250 sheets Bypass tray 100 sheets Optional Paper Feed Unit × 2 500 sheets × 2 Optional Envelope Feeder 60 envelopes Paper weight: 60–105 g/m (16–28lb) You can load up to 10 envelopes (55 – 157 g/m , 14 –...
  • Page 158: Options

    Appendix Options Paper Feed Unit Type 2600 Dimensions (W× × × × D× × × × H): 468 × 500 × 130 mm (18.4" × 19.7" × 5.1") (without pins on the unit) Paper Weight: 60 – 105 g/m (16 – 28 lb) Paper Size: ⇒...
  • Page 159 Specifications 1-bin Shift Sort Tray Type 2600 Dimensions (W × × × × D × × × × H): 465 × 395 × 160mm (18.3" × 15.6" × 6.3") Paper Size: ⇒ P.25 “Paper and Other Media Supported by This Printer”. Paper Weight: 60 –...
  • Page 160 Appendix Memory Unit TypeB 64MB Module Type: SO-DIMM (Small Outline Dual-in-line Memory Module) Memory Type: SDRAM (Synchronous Dynamic RAM) Number of Pins 144 pins Network Interface Board Type 2600 Topology: Ethernet (10BaseT/100BaseTX) Protocols: TCP/IP, NetBEUI, IPX/SPX, AppleTalk Interface Connector: RJ45 Required Cable: STP (Shielded Twisted-Pair) cable Category / Type5 or better...
  • Page 161 Specifications Important In Windows 2000, the 1394 Interface Unit can only be used with Service Pack 1 or later. If the Service Pack is not installed, the connectable number of device in a 1394 bus is only one, and the client cannot access the 1394 Interface Unit without using an account has the Administrators permission.
  • Page 162: Consumables

    • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer. Toner Cartridge Printable number of pages per cartridge RICOH LP TONER CARTRIDGE Type 100 20,000 pages BLACK A4, 5% test chart Note...
  • Page 163: Index

    INDEX 1394 Interface Unit Type 2600 , 148 Hard Disk Drive Type 2600 , 147 1-bin Shift Sort Tray Type 2600 , 147 HDD Format , 111 Hex Dump , 107 Host Interface , 101 , 120 AD410 , 146 adhesive labels , 34 Adjusting the image density , 95 Image density , 111...
  • Page 164 OHP transparencies , 34 Registration , 111 Online indicator , 76 registration roller, cleaning , 94 On Line key , 102 Resolution , 115 Online key , 76 RPCS options , 145 , 146 Windows 2000, uninstalling , 21 Windows 95/98/Me, uninstalling , 21 Orientation , 124 Windows NT 4.0, uninstalling , 22 Output Tray , 115...
  • Page 165 Windows NT 4.0 canceling a job , 16 document defaults, PCL , 4 document defaults, PostScript , 12 document defaults, RPCS , 8 PCL 5e, uninstalling , 20 PCL 6, uninstalling , 20 PostScript, uninstalling , 24 printer properties, PCL , 3 printer properties, PostScript , 11 printer properties, RPCS , 7 RPCS, uninstalling , 22...
  • Page 166 USA G056...
  • Page 167 Properly shielded and grounded cables (STP) and connectors must be used for connections to host computer (and/or peripheral) in order to meet FCC emission limits. Declaration of Conformity Product Name: Laser Printer Model Number: RICOH LASER AP2600 Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with part 15 of FCC Rules.
  • Page 168 Phone: +31-(0)20-5474111 37139 Verona Phone: +39-045-8181500 United Kingdom Hong Kong RICOH UK LTD. Ricoh House, RICOH HONG KONG LTD. 1 Plane Tree Crescent, Feltham, 21/F., Tai Yau Building, Middlesex, TW13 7HG 181, Johnston Road, Phone: +44-(0)20-8261-4000 Wan Chai, Hong Kong...

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