England's Stove Works 55-TRPCB120 Installation & Operation Manual

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INSTALLATION & OPERATION

MANUAL

25‐CB120

55‐SHPCB120

55‐TRPCB120

PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET FUEL‐BURNING

APPLIANCE. KEEP CHILDREN, FURNITURE, AND ALL COMBUSTIBLES AWAY FROM ANY HEATING APPLIANCE.

FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN

DEATH. FOR YOUR SAFETY AND PROTECTION, FOLLOW THE INSTALLATION INSTRUCTIONS OUTLINED IN

THIS MANUAL. CONTACT YOUR LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND

INSTALLATION INSPECTION REQUIREMENTS (INCLUDING PERMITS) IN YOUR AREA.

THIS WOOD HEATER NEEDS PERIODIC INSPECTION AND REPAIR FOR PROPER OPERATION. CONSULT THE

OWNER'S MANUAL FOR FURTHER INFORMATION. IT IS AGAINST FEDERAL REGULATIONS TO OPERATE THIS

WOOD HEATER IN A MANNER INCONSISTENT WITH THE OPERATING INSTRUCTIONS IN THE OWNER'S

MANUAL.

CAUTION

SAFETY NOTICE

SAVE THESE INSTRUCTIONS

Manufactured By:

England's Stove Works, Inc.

PO Box 206

Monroe, VA 24574

Rev. 02/2018

www.heatredefined.com

Parts: (800) 516‐3636

Support: (800) 245‐6489

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Troubleshooting

Summary of Contents for England's Stove Works 55-TRPCB120

Page 1 Manufactured By: INSTALLATION & OPERATION England’s Stove Works, Inc. MANUAL PO Box 206 25‐CB120 Monroe, VA 24574 55‐SHPCB120 Rev. 02/2018 55‐TRPCB120 www.heatredefined.com Parts: (800) 516‐3636 Support: (800) 245‐6489 CAUTION PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET FUEL‐BURNING APPLIANCE. KEEP CHILDREN, FURNITURE, AND ALL COMBUSTIBLES AWAY FROM ANY HEATING APPLIANCE. SAFETY NOTICE FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH. FOR YOUR SAFETY AND PROTECTION, FOLLOW THE INSTALLATION INSTRUCTIONS OUTLINED IN THIS MANUAL. CONTACT YOUR LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS (INCLUDING PERMITS) IN YOUR AREA. THIS WOOD HEATER NEEDS PERIODIC INSPECTION AND REPAIR FOR PROPER OPERATION. CONSULT THE OWNER’S MANUAL FOR FURTHER INFORMATION. IT IS AGAINST FEDERAL REGULATIONS TO OPERATE THIS WOOD HEATER IN A MANNER INCONSISTENT WITH THE OPERATING INSTRUCTIONS IN THE OWNER’S MANUAL. SAVE THESE INSTRUCTIONS ...
Page 2 IMPORTANT: IF YOU HAVE A PROBLEM WITH THIS UNIT, DO NOT RETURN IT TO THE DEALER. CONTACT TECHNICAL SUPPORT @ 1‐800‐245‐6489 Tamper Warning: This wood heater has a manufacturer‐set minimum low burn rate that must not be altered. It is against federal regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent with operating instructions in this manual. Mobile Home Use: This freestanding pellet unit is approved for mobile home or doublewide installation with the outside combustion air hook‐up See the “Installation” section of this manual for details pertaining to mobile home installations. Mobile home installation must be in accordance with the Manufactured Home and Safety Standard (HUD), CFR 3280, Part 24. WARNING: USE OF OUTSIDE COMBUSTION AIR IS MANDATORY WITH THIS UNIT. DO NOT OPERATE WITH THE HOPPER OPEN; LID MUST BE SHUT AND TIGHTLY LATCHED DURING OPERATION. DO NOT OVER‐FIRE YOUR UNIT. Note: England’s Stove Works does not recommend using a pellet stove as your only source of heat. Retain for your files Model Number Date of Purchase ...
Page 3 Welcome!  Weekly Introduction  Baffle Removal.... 33  Thank You ......... 5  Clean‐Out Covers..... 33 Specifications  Monthly  Heating Specifications ....... 6  Important Notes ……………. 33  Dimensions ........ 6  Venting Pipe Cleaning ……. 34  EPA Compliance ......... 6  Yearly Installation  Important Notes.... 35  Exhaust Blower.... 36  Installation Overview....7  Convection Blower... 36  Clearances to Combustibles..8  Hopper Fines.... 37 ...
Page 4 AIR WASH BAR PLACEMENT CAUTION: The Air Wash Bar may become jarred loose during shipping. BE SURE that the Air Wash Bar is installed properly before each fire, including after cleaning and maintenance. Install the Air Wash Bar tabs into the holes Burn Pot and not into the air wash channels Installation Holes Air Wash Channels Front Door Opening Air Wash Channels Install the two extensions (tabs) into the holes and not into the air wash channels  The bend of the air wash bar should face TOWARD the front door The Air Wash Bar should fit into the two Burn Pot installation holes and ‘lean forward’ on area Air Wash Bar (installed) the front wall of the stove. The bend in the bar should bend toward the front door opening, and not Front Door Opening backward toward the burn pot. ...
Page 5 INTRODUCTION Thank you for purchasing this fine product from England’s Stove Works! England’s Stove Works was started, and is still owned by, a family that believes strongly in a “Do It Yourself” spirit; that’s one reason you found this product at your favorite “Do It Yourself” store. We intentionally design and build our stoves so that any homeowner can maintain their stove with basic tools, and we’re always more than happy to help you do the job as easily and as inexpensively as possible. However, while remaining simple, our stoves are designed to perform extremely efficiently, helping deliver more heat from less fuel. Please look at the extensive Help section on our website and call our Technical Support Department at (800) 245‐6489 if you need any help with your stove. We are nearly always able to “walk you through” any installation issues, repairs, problems or other questions that you may have. Wishing you years of efficient, quality and “comfy” heating, Everyone at England’s Stove Works Please Note: While information obtained from our web site and through our Technical Support line is always free of charge, there will be a service charge incurred with any “on‐site” repairs or maintenance that we may arrange. This manual encompasses all versions of the 25‐CB120, including the 55‐SHPCB120 and the 55‐TRPCB120. However, for simplicity of description, the stove will be referred to by the generic 25‐CB120 designation. This manual is available for free download on the manufacturer’s web site. It is a copyrighted document and resale ...
Page 6: Heating Specifications
SPECIFICATIONS Heating Specifications  Approximate Pellet Burn Rate**………………0.78 to 1.72 kg/hr (1.72 to 3.8 lbs/hr)  Maximum Burn Time**………………………………………………………………………..72 hours  Approximate Square Footage Heated***…….………………………….up to 2,200 sq. ft.  Hopper Capacity………………………………………………………………………….…..120 pounds Dimensions EPA and Safety Compliance Specifications  EPA Compliance Status ……......... Certified to comply with 2020 particulate emission standards using pellet fuel.  U.S. Test Standard: US EPA 40 CFR Part 60, Subpart 60.536  Particulate Emissions …………………………………………………………………… 1.37 grams/hr  CO Emissions ……………………………………………………………………………. 16.25 grams/hr  Efficiency……………………………………………………………………………………… 75.9% (HHV)  Tested To UL 1482‐00, ASTM E 1509, ULC/ORD‐C1482‐M1990 & ULC S627‐00 Notes for this unit: Product may vary slightly from diagram. Clearances are the minimum for this unit and may need to be increased in the rear to have proper vent clearances. Follow all venting manufacturer clearances and local codes. *‐ As tested per ASTM 2779‐10 ** ‐ Heat output, burn rate and maximum burn time are heavily dependent on the type of pellets burned in the stove; as such, these numbers may vary. *** ‐ The maximum heating capacity of this unit can vary greatly based on climate, construction style, insulation and a myriad of other factors. Use this information in conjunction with a BTU loss calculation for your home to determine if this unit will be sufficient for your needs. 6 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR ...
Page 7: Installation
INSTALLATION Installation Overview When choosing a location for your new stove, there are a multitude of factors that should be taken into account before beginning the installation. 1. Traffic Patterns – To help prevent accidents, the stove should be placed in a location where it is out of the way of normal travel through the home. 2. Heat Flow and Efficiency – When deciding on a location for the stove, consider the way heat moves throughout your home. Install the stove where you need the heat; basement installations often do not allow sufficient heat to flow to the upper floors and a top floor installation will not allow any heat to reach the floors below. Always consider that heat rises and will take the path of least resistance while it is still hot. 3. Exhaust Location – Outside walls are generally the best place to install a stove, since they allow easy exhaust and intake air installation (using our Dura Vent AC‐3000 Kit, AC‐ 33000 if Canada). If there is not a feasible way to install the stove on an outside wall, there are methods for venting the stove up through the roof, but they tend to be more costly because they involve the use of more pellet vent pipe and can often make outside air installation more difficult. 4. Wall Construction – Locating the stove so that the exhaust system can pass between studs will simplify the installation and eliminate the need to reframe any sections of the wall to accommodate the wall thimble. Warning  Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any ...
Page 8 INSTALLATION Clearances to Combustibles Unit to Side Unit to Rear Unit to Corner Wall (A) Wall (B) (C) 10 in. 0 in. 10 in. 254 mm 0 mm 254 mm CAUTION  Unit can be very HOT while in operation. Keep children away.  Supervise children in the same room as this appliance.  Alert children and adults to the hazards of high temperatures. ...
Page 9: Venting Introduction
INSTALLATION Venting Introduction This pellet stove operates on a negative draft system, which pulls combustion air through the burn pot and pushes the exhaust air through the vent pipe and out of the building. This unit must be installed in accordance with the following detailed descriptions of venting techniques; not installing the stove in accordance with the details listed here can result in poor stove performance, property damage, bodily injury or death. England’s Stove Works is not responsible for any damage incurred due to a poor or unsafe installation. If questions arise pertaining to the safe installation of the stove, our Technical Support line (800‐245‐6489) is available. Contact your local code official to be certain your installation meets local and national fire codes and if you’re uncertain about how to safely install the stove, we strongly recommend contacting a local NFI certified installer to perform the installation. Venting Guidelines  WARNING ‐ INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.  ALWAYS install vent pipe in strict adherence with the instructions and clearances included with your venting system.  DO NOT connect this pellet stove to a chimney flue which also serves another appliance.  DO NOT install a flue pipe damper or any other restrictive device in the exhaust venting system of this unit.  USE an approved wall thimble when passing through a wall and a ceiling support/fire stop when passing through a ceiling.  ONLY use 3.0” or 4.0” Type L or Type PL pipe approved for pellet stove venting; DO NOT use galvanized or B‐Vent pipe.  SEAL each joint of pellet vent with high temperature silicone (Part # AC‐RTV3) to prevent smoke spillage into the home.  AVOID excessive horizontal runs and elbows, as both will reduce the draft of the venting system and will result in poor stove performance.  INCLUDE as much vertical pipe as possible to prevent smoke from the unit from entering your home in the event of a power outage. ...
Page 10: Additional Venting Information
INSTALLATION Additional Venting Information  Do not mix and match components from different pipe manufacturers when assembling your venting system (i.e. Do NOT use venting pipe from one manufacturer and a thimble from another).  We require a minimum vertical rise of 36 in. (3 ft.) of pipe to create natural draft in the system. This helps evacuate smoke from the stove in the event of a power failure or combustion blower failure.  Venting systems 15.0 ft. or shorter may be composed entirely of 3.0 in. pellet pipe; to reduce frictional losses, venting systems longer than 15.0 ft. should be composed of 4.0 in. pellet pipe.  Do not terminate the venting system directly beneath any combustible structure such as a porch or deck.  Follow NFPA 211 rules listed below for venting system termination location relative to windows and other openings in the dwelling. o NFPA 211 (2006 ed.) Section 10.4 Termination: 10.4.5 (1) The exit terminal of a mechanical draft system other than direct vent appliances (sealed combustion system appliances) shall be located in accordance with the following:  (a) Not less than 3 ft. (.91 m) above any forced air inlet located within 10 ft. (3.0m).  (b) Not less than 4 ft. (1.2 m) below, 4 ft. (1.2 m) horizontally from or 1 ft. (305 mm) above any door, window or gravity air inlet into any building.  (c) Not less than 2 ft. (0.61 m) from an adjacent building and not less than 7 ft. (2.1 m) above grade when located adjacent to public walkways.  Distance between the termination opening and grade should be a minimum of 2 ft. (24 in.) contingent on the grade surface below the termination. When determining the termination height above grade, consider snow drift lines and combustibles such as grass or leaf accumulation. In areas where significant snowfall is possible, the termination height must be sufficiently high to keep the termination free of snow accumulation. ...
Page 11 For high altitude installations INSTALLATION (above 4,000 ft.), the vent pipe should be increased from 3‐inch Approved Venting Method 1: Through the Wall (3”) to four‐inch (4”).  Generally the simplest installation method, venting through the wall using our AC‐3000 kit, AC‐33000 if Canada (or similar venting system) is also the preferred venting method. It minimizes horizontal pipe, allows the stove to be installed close to the wall and keeps the clean‐out tee on the outside of the house, for ease of cleaning.  When installing any venting system, Type L or Type PL pipe must be used and all clearances to combustibles (listed by the pipe manufacturer) must be strictly adhered to.  Use the pipe manufacturer’s approved thimble for passing through a combustible wall, and maintain at least the minimum clearances to combustibles.  Use an appliance collar where the pellet vent connects to the exhaust output of the pellet stove and attach the appliance collar to the exhaust blower output using three sheet metal screws.  Secure the pellet vent to the outside of the house using a wall strap just below the 90 degree elbow.  Seal each pipe connection joint with high temperature RTV Silicone, to ensure the system is leak free (Check with the specific venting system manufacturer’s instructions before doing so).  If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws are required at each pipe joint.  Connect the pellet stove to outside combustion air using the kit included with your stove or using an alternative method, as described in the “Outside Air” section, on page 15. This installation type can be modified for basement (Basement installations should always be ...
Page 12 For high altitude installations INSTALLATION (above 4,000 ft.), the vent pipe should be increased from 3‐inch Approved Venting Method 2: Through the Ceiling (3”) to four‐inch (4”).  Venting through the ceiling/roof may be the only feasible venting option in some cases and is a factory recommended installation.  When installing any venting system, Type L or Type PL pipe must be used and all clearances to combustibles listed by the pipe manufacturer must be strictly adhered to.  Use the pipe manufacturer’s approved ceiling support for passing through a combustible ceiling, as well as the required fire stops, radiation shields, flashing and storm collar.  Be certain to follow the manufacturer’s required height of termination above the roof line, and maintain at least the minimum clearances to combustibles.  Use an appliance collar where the pellet vent connects to the exhaust output of the pellet stove and attach the appliance collar to the exhaust blower output using three sheet metal screws.  Seal each pipe connection joint with high temperature RTV Silicone, to ensure the system is leak free (Check with the specific pipe manufacturer’s instructions before doing so).  If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws are required at each pipe joint.  Connect the pellet stove to outside combustion air using the kit included with your stove or using an alternative method, as described in the “Outside Air” section, on page 15.  This venting method can also be modified so that the venting system runs horizontally through the wall from the stove, then transitions to vertical and terminates above the roofline. When using ...
Page 13 For high altitude installations INSTALLATION (above 4,000 ft.), the vent pipe should be increased from 3‐inch Approved Venting Method 3: Existing Chimney System (3”) to four‐inch (4”).  Using an existing masonry or factory built chimney for venting is the only other acceptable method for venting this pellet unit.  Use Type L or Type PL venting pipe until entering the existing chimney. Use the appropriately sized adapter when transitioning from the pellet vent pipe to the masonry or factory built thimble and be certain that the adapter is sealed tightly to both the pellet venting system and the existing chimney.  Before using an existing chimney, be certain it is in good condition (A chimney sweep inspection is highly recommended). Also, make sure the chimney meets the minimum standards listed in NFPA 211 (A chimney professional can confirm this upon inspection).  If connecting this stove to a factory built chimney, it may ONLY be a 6” flue, UL103 HT venting system (ULC S629 if Canada). Connection to any other factory built chimney may result in a poorly operating or dangerous stove installation.  When connecting to an existing masonry chimney, the cross‐sectional area of the flue must be considered. A chimney with a flue larger than 6” round (28.27 sq. in.) may require relining with an approved pellet stove chimney lining system.  Use an appliance collar where the pellet vent connects to the exhaust output of the pellet stove and attach the appliance collar to the exhaust blower output using three sheet metal screws.  Seal each pipe connection joint with high temperature RTV Silicone, to ensure the system is leak free (Check with the specific pipe manufacturer’s instructions before doing so).  If the pellet vent pipe being used is not a “Twist Lock” system, three (3) sheet metal screws are required at each pipe joint. ...
Page 14: Mobile Home Installation
INSTALLATION For high altitude installations (above 4,000 ft.), the vent pipe should be increased from 3‐inch Mobile Home Installation (3”) to four‐inch (4”).  The England’s Stove Works, Inc. outside air kit MUST be used for installation of this unit in a mobile home. Please see the “Outside Air” section on page 15 for more information regarding outside air connections.  The outside air inlet must be kept clear of leaves, ice and other debris. Keeping the outside air inlet free of restriction is crucial to preventing air starvation and smoke spillage.  The pellet stove MUST be secured to the floor of the mobile home using lag bolts and the holes provided in the bottom of the base for this purpose. Outdoor‐aired space heaters must be attached to the structure.  The pellet stove MUST be grounded with #8 solid copper grounding wire (or equivalent), terminated at each end with an NEC approved grounded device.  Carefully follow all clearances listed in the appropriate section of this manual AND follow the venting manufacturer’s minimum clearance requirements. Similarly, be certain the venting system used is approved for mobile home use.  Installation must be in accordance with Manufacturers Home & Safety Standard (HUD) CFR 3280, Part 24 as well as any applicable local codes.  Use silicone to create an effective vapor barrier at the location where the chimney or outside air ducting passes through to the exterior of the structure. Chimney Cap/Spark Arrestor Roof Flashing and Storm Collar ...
Page 15: Vent Termination Clearances
VENT TERMINATION CLEARANCES A) Min. 4‐ft clearance below or beside any door or window that opens. B) Min. 1‐ft clearance above any door or window that opens. C) Min. 2‐ft clearance from any adjacent building. D) Min. 7‐ft clearance from any grade when adjacent to public walkways. E) Min. 2‐ft clearance above any grass, plants, or other combustible materials. F) Min. 3‐ft clearance from a forced air intake of any appliance. G) Min. 2‐ft clearance below eaves or overhang. H) Min. 1‐ft clearance horizontally from combustible wall. I) Vents installed with mechanical exhausters shall terminate not less than 12 in. (305mm) above the highest point where they pass through the roof surface. Notes on termination of Pellet Vent Pipe from NFPA 211 (2006 ed.) Section 10.4 Termination: 10.4.5 (See also “INSTALLATION” section of manual AND additional notes above):  Not less than three (3) feet above any forced air inlet located within ten (10) feet.  Not less than four (4) feet below, four (4) feet horizontally from, or one (1) foot above any door, window or gravity air inlet into any building.  Not less than two (2) feet from an adjacent building, and not less than seven (7) feet above grade where located adjacent to public walkways. The exhaust exit shall be arranged so that the flue gases are not directed so that it will affect people, overheat combustible structures, or enter buildings. Forced draft systems and all parts of induced draft systems under positive pressure during operation shall be installed gastight or to prevent leakage of combustion products into a building. 15 Through‐the‐wall vents shall not terminate over public walkways, or where condensate or vapor could create hazards IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND or a nuisance. REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR Be sure to follow local codes and all manufacturer’s instructions (including exhaust pipe). USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. Consult a professional installer and/or call Technical Support if you have any questions. ...
Page 16 OUTSIDE AIR HOOK‐UP  The use of outside combustion air is mandatory on this pellet stove.  The outside air connection pipe protrudes from the lower rear center of the stove; use the included outside air kit to attach your stove to outside combustion air. Instructions and all the parts needed to make the outside air connection to your pellet stove are included with the outside air kit.  If it is not feasible to use the included outside air hookup kit in your stove installation, other materials may be used, provided the following rules are followed:  The pipe used for outside air hookup must be metal, with a minimum thickness of .0209 in. (25 gauge mild steel) or greater and an inside diameter of approximately 2.0 in.  All pipe joints and connections should be sealed with pipe clamps or other mechanical means, to insure a leak free outside air connection.  Long runs of pipe and excessive elbows for outside air should be avoided. Due to frictional resistance in pipe, any excessive outside air piping can result in poor stove performance.  A screen or other protection device must be fitted over the outside air termination point to prevent rain, debris and nuisance animals from entering the piping system.  Increase the outside air pipe size to 3.0 in. diameter pipe if the outside air connection is more than 6 ft. in length, more than two (2) elbows are used or if the stove is installed in a basement.  The outside air connection system should be inspected at least annually to be certain it is free from blockage. Caution NEVER draw outside combustion air from: 1. Wall, floor or ceiling cavity. 2. Enclosed space such as an attic, garage or crawl space. 16 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND ...
Page 17: Floor Protection
FLOOR PROTECTION  This pellet stove requires a non‐combustible floor protector if the stove is to be installed on a combustible floor. If the floor the stove is to be installed on is already non‐combustible (i.e. a concrete floor in a basement) and has an R value equal to or higher than .2, no floor protection is needed (although a decorative floor protector can still be used for aesthetic reasons).  Prefabricated floor protectors which are UL listed (ULC if Canada) or equivalent can be purchased or a floor protector can be built from standard materials: two sheets of .5” thick cement board covered with ceramic tile would be a suitable floor protector which meets the .2 R‐value requirement.  When using any floor protector, consider that this stove is not only heavy but will induce heating and cooling cycles on the floor protector which can damage tile and loosen mortar and grout joints. A hearth rug is NOT an approved substitute for a proper hearth pad.  For the US: The floor protector must extend at least 6 in. (152.4 mm) from the front & sides and 4 in. (101.6 mm) from the rear.  For Canada: The floor protector must extend at least 18.0 in. (457.2 mm) from the front of the unit, 8.0 in. (203.2 mm) from the sides of the unit and 4.0 in. (101.6 mm) from the rear.  In Canada, it is required that the non‐combustible floor protector is underneath and extends 2 in. (50.8 mm.) on either side of any horizontal venting runs AND/OR is directly underneath any vertical venting pipe. ...
Page 18: Getting Started
DAILY OPERATION Getting Started  Check to see that the hopper is clean and free from foreign materials. Be sure to connect this unit to a working outlet; we recommend using a surge protector to help protect the electronic components from damage.  BEFORE your first fire, dry run your unit (no pellet fuel in the hopper) for twenty minutes; pressing the “ON” button with the unit plugged in will initiate the dry run.  When the “ON” button is pressed, the board will scroll the message “DID YOU CLEAN BURN POT BEFORE STARTING? HOLD ON TO CONFIRM”. Press and hold the “ON” button for 3 seconds to start the unit.  Once the unit starts, you should immediately hear the exhaust blower start and operate continuously. The board will display the last setting it was set to for the duration of its operation, or until the setting is adjusted.  After about three to five minutes, look for the red glow of the igniter in the igniter port of the burn pot to be certain it is operating normally.  Hold the hopper lid switch (See “Illustrated Parts Diagram” pg. 50) down with your finger and check to see that the auger is turning. Release the hopper lid switch and be certain that the auger stops turning. DO NOT PUT YOUR FINGERS IN THE HOPPER OR NEAR THE ROTATING AUGER. Please Note: If the lid switch is left disengaged (not pressed down) for 60 seconds, the unit will shut down with an error message of “HOPPER LEFT OPEN. SHUTTING DOWN” – if this happens, the unit must be allowed to shut down and the dry run would then need to be repeated from the beginning.  Note that the front door must be closed for the auger to cycle (the board will not give a vacuum loss error, as the board does not look for this until proof of fire is met, but the auger will not cycle if the door is open).  After approximately twenty minutes, the control board should display “FAILED TO START SHUTTING DOWN” several times, and then it will continue to display “FAILED TO START”. To clear the error message simply press the “OFF” button. At this point, the dry run is complete and your pellet heating appliance is ready for normal operation. Lighting a Fire  In order for this stove to operate, the hopper must first be filled with pellet fuel. Lift the hopper lid using the flush‐ mount handle and pour the pellet fuel directly into the hopper. Of course, your stove should be connected to your venting system at this point.  We recommend using only pellets manufactured by PFI Certified facilities, since pellets bearing the PFI stamp of approval will be low in ash and moisture, high in BTU’s, and uniform in size and quality. ...
Page 19  After approximately fifteen minutes, the fire should be burning brightly. At this point, the stove has begun normal operation and the display windows on the control board will display your setting, unless the board is adjusted.  It is normal for the unit to smoke during the first fire, as paints and oils cure. This should dissipate within the first hour. Open a door and/or window during the first fire to ventilate the area. Daily Operation Notes  Only high quality, Premium Grade ¼” (.25 in.) diameter wood pellets should be used in this stove. Using low grade wood pellets with high ash content OR wood pellets with a high moisture content can cause the burn pot to fill with ash at a more rapid pace and can cause intervals between periodic maintenance to become significantly shorter. Please read the “Maintenance” section of this manual thoroughly to understand how fuel selection affects stove operation, maintenance and cleaning.  Variation in the flame height is normal; not all wood pellet fuel is uniform in size, which can affect the way pellets are fed into the burn pot. Although the flame height may increase and decrease during operation, there is no loss of efficiency.  Always store wood pellet fuel in a dry location; storing wood pellet fuel in a dry location ensures the fuel will remain pelletized and low in moisture content. Also, be certain that all wood pellet fuel is stored at a safe distance from the pellet heater; storing fuel in close proximity to the stove can result in a fire. Do not install or operate this unit outside, in a greenhouse, or in any area that is high in moisture.  This pellet burning room heater is equipped with a specially designed burn pot which comes preinstalled from the factory. This burn pot elevates the burning pellets and delivers air at the precisely‐required locations. Pellets must only be burned in the factory burn pot; no modifications should be made to this burn pot and no additional grates or other fire elevators should be used.  The circuit board is equipped with “Reminder Messages” which will pop up and scroll on the display at various times.  As noted above, the control board will ask the user if they have cleaned out the burn pot prior to every start with “HOLD ON TO CONFIRM”. ...
Page 20: Automatic Mode
scrolling message; the user can adjust the control board and it will display the adjustment and then revert back to the scrolling message until the user shuts the unit down.  “Weekly maintenance reminder” ‐ After 7 days of cumulative run time, the control board will display a scrolling reminder message to confirm the user has performed the weekly maintenance required with “DID YOU PERFORM WEEKLY MAINTENANCE? HOLD ON BUTTON TO CONFIRM”. Again, the message does not affect the unit’s operation, and in this case can be cleared by holding the “ON” button for 3 seconds, at which time the board status will return to its previous state. CAUTION NEVER USE GASOLINE, GASOLINE‐TYPE LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO START OR “FRESHEN UP” A FIRE IN THIS HEATER. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE HEATER WHILE IN USE. ADDITIONALLY, NEVER APPLY FIRE‐STARTER TO ANY HOT SURFACE OR EMBERS IN THE STOVE. DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE. DO NOT BURN FLAMMABLE FLUIDS SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL. DO NOT BURN GARBAGE; LAWN CLIPPINGS OR YARD WASTE; MATERIALS CONTAINING RUBBER, INCLUDING TIRES; MATERIALS CONTAINING PLASTIC; WASTE PETROLEUM PRODUCTS, PAINT OR PAINT THINNERS, OR ASPHALT PRODUCTS; MATERIALS CONTAINING ASBESTOS; CONSTRUCTION OR DEMOLITION DEBRIS; RAILROAD TIES OR PRESSURE‐TREATED WOOD; MANURE OR ANIMAL REMAINS; PAPER PRODUCTS, CARDBOARD, PLYWOOD OR PARTICLEBOARD. THE PROHIBITION AGAINST BURNING THESE MATERIALS DOES NOT PROHIBIT THE USE OF FIRESTARTERS MADE FROM PAPER, CARDBOARD, SAWDUST, WAX AND SIMILAR SUBSTANCES FOR THE PURPOSE OF STARTING A FIRE IN AN AFFECTED WOOD HEATER. BURNING THESE MATERIALS MAY RESULT IN RELEASE OF TOXIC FUMES OR RENDER THE HEATER INEFFECTIVE AND CAUSE SMOKE. CONTROL BOARD SETTINGS Manual/Automatic Mode Automatic Mode Your stove will arrive from the factory programmed in automatic mode. First, make sure the thermocouple wire is resting loosely outside the back of the stove (so that it is reading the air temperature) in a safe location where it can’t be damaged. It should not rest directly on the floor, or it will pick up the floor temperature. The thermocouple ...
Page 21: Manual Mode
The stove will heat to whichever temperature you set the stove at until the call for heat leaves, at which point the stove will adjust itself higher or lower as needed, depending on the room temperature readings supplied by the room heat sensor. To turn the stove off completely, press the OFF button on the control board. Manual Mode Your stove can be changed to run in manual mode, if desired. In manual mode, after pressing the ON button, the stove will run continuously, based on desired heat range and blower speed settings. The heat range settings will be 1 through 9 (the Up arrow will increase the heat range and the Down arrow will decrease the heat range), with 1 being the lowest auger feed setting and 9 being the highest. The blower speed range will match the heat range that you have set. Since the stove runs continuously at the selected heat range in this mode, it is generally recommended for stoves installed in less‐insulated areas of the home and extremely cold climate regions. To turn the stove off completely, press the OFF button on the control board. Setting Stove in Manual Mode o To set the stove in Manual Mode: With the stove plugged in press the down arrow and the up arrow button simultaneously. This will toggle your stove to Manual Mode. o While in Manual Mode, the stove board will display M1 (the lowest setting) and can be adjusted with the up and down arrows. Setting Stove in Automatic Mode o To set the stove back into automatic mode, press the down arrow and the up arrow button simultaneously. This will toggle the stove to Automatic Mode. o While in Automatic Mode, the stove board will display the Set Temperature. o The control board on this stove allows the user to adjust the heat output and convection blower speed, turn the unit on and off, and test components for function (more on diagnostic mode later). CAUTION This unit is meant to operate only with door closed. Smoke spillage and an inefficient, lazy burn will result from attempting to operate the stove with the door open. In addition, using fuel other than wood pellets can create an unsafe situation and can also generate excess carbon monoxide. Carbon monoxide is an odorless, colorless gas which can be deadly. Be sure to burn only wood pellets. The use of a carbon monoxide detector is strongly recommended . ...
Page 22: Error Codes
ERROR CODES Error messages will appear and scroll across the display of the control board if the unit experiences an abnormal condition. When these errors occur, the unit will proceed to a shutdown cycle, during which time the control board will not permit the unit to be restarted. At the end of the shutdown cycle, the control board will allow the code to be cleared and/or the unit to be restarted. In the event an error message appears, however, it is recommended to refer to the troubleshooting section of the manual (or call Tech. Support if needed), to determine and correct the underlying cause of the message’s appearance. NOTE: See next section for information on Troubleshooting the Error Codes Failed to start  If the unit does not reach its minimum operating (or “Proof of Fire”) temperature by the end of the allotted startup time, the control board display will scroll “FAILED TO START SHUTTING DOWN”, at which time the unit will initiate a shutdown cycle. The message will continue to scroll during this time until the unit shuts completely off. During this time, the stove cannot be restarted; if the “ON” button is pressed during this shutdown, the unit will scroll “STOVE MUST SHUT DOWN TO CLEAR ERROR” once, before reverting to the previous message.  Once the unit has shut down completely, the display will continue to scroll “FAILED TO START”. At this point the stove can be restarted in its normal sequence by pressing the “ON” button, or the code can be cleared by pressing the “OFF” button. Failed on Over Temp  If, at any time while the unit is in operation and the firebox sensor reads too high of a temperature, the unit will display the following message: “FAILED ON OVER TEMP SHUTTING DOWN”. The unit will then initiate a shutdown cycle, and the message will continue to scroll during this time until the unit shuts completely off. During this shutdown, the stove cannot be restarted; if the “ON” button is pressed during shutdown the unit will scroll “STOVE MUST SHUT DOWN TO CLEAR ERROR” once, before reverting to the previous message.  Once the unit has shut down completely, the display will scroll “FAILED ON OVER TEMP”. At this point the stove can be restarted in its normal sequence by pressing the “ON” button, or ...
Page 23 “FAILED ON VACUUM LOSS SHUTTING DOWN”. The unit will then initiate a shutdown cycle, and the message will continue to scroll during this time until the unit shuts completely off. During this shutdown, the stove cannot be restarted; if the “ON” button is pressed during shutdown the unit will scroll “STOVE MUST SHUT DOWN TO CLEAR ERROR” once, before reverting to the previous message.  Once the unit has shut down completely the control board will scroll “FAILED ON VACUUM LOSS”. At this point the stove can be restarted in its normal sequence by pressing the “ON” button, or the code can be cleared by pressing the “OFF” button. Hopper Left Open  This unit is also equipped with a hopper lid safety switch that is actuated by a tab which is part of the hopper lid. The switch is a required safety device, which prevents the auger from cycling when the lid is open. An error message is triggered if the lid is left open for 60 continuous seconds ‐ if this occurs, the control board will scroll “HOPPER LEFT OPEN SHUTTING DOWN”. The unit will then initiate a shutdown cycle, and the message will continue to scroll during this time until the unit shuts completely off. During this shutdown, the stove cannot be restarted; if the “ON” button is pressed during shutdown the unit will scroll “STOVE MUST SHUT DOWN TO CLEAR ERROR” once, before reverting to the previous message.  Once the unit has shut down completely the control board will scroll “HOPPER LEFT OPEN”. At this point the stove can be restarted in its normal sequence by pressing the “ON” button, or the code can be cleared by pressing the “OFF” button. If an error code continues to display, if the error code seems unexplainable, or if you have any other questions about error codes and what they mean, please contact Technical Support at (800) 245‐6489. ...
Page 24: Error Message Troubleshooting
ERROR MESSAGE TROUBLESHOOTING NOTE: In some cases it will be recommended that you run “Diagnostic Mode” while Troubleshooting. See the section immediately following this section for information on running the Diagnostic Mode for your stove. Failed to start Each time the unit is powered up it should be clean; the burn pot should be empty; fuel should be already loaded into the hopper and both the loading door (hopper lid) and the front door must be closed. When powered up, the unit will start the draft (exhaust) blower and begin delivering fuel through the feed system. The igniter will begin to heat up, as well. Once the fuel has reached the level of the igniter hole in the burn pot, the heat from the igniter should quickly begin igniting the fuel. Once lit and burning, the unit will continue in this state until the firebox heat sensor recognizes “proof of fire,” at which point the unit should exit the startup sequence and begin heating at the setting that was chosen by the user. If the unit does not reach the operating “proof of fire” temperature, a Failed to start error will appear. Potential causes:  Draft (exhaust) blower not running ‐ if the draft blower is stuck, defective or plugged up and is unable to run, the unit will not feed. The airflow generated by the draft blower activates a vacuum switch that tells the control board the front door is closed and the draft blower is pulling sufficient air through the burn pot to support the fire. o Solution: Clean the stove and flue system. Clean out the draft blower and check to ensure the impellor rotates freely. Check wire connections at the blower; test in diagnostic mode. If the draft blower still does not run, replace the draft (exhaust) blower.  Draft (exhaust) blower running but no fuel being fed (auger not turning) ‐ This would indicate one of the following issues: Clogged auger or defective auger motor; Vacuum switch circuit open; Improper venting method; Hopper lid switch circuit open. o Clogged auger or defective auger motor ‐ clear hopper and feed system. Check for “play” in auger. Test in diagnostic mode. o Defective auger motor ‐ if auger is clear but will not run in diagnostic mode, replace the auger motor. o Vacuum switch open circuit ‐ ensure the door closes tightly. Next, inspect the vacuum port (in the right rear wall of burn chamber to the right of the burn pot cradle) for blockage. To clean this vacuum port, insert a toothpick or similar implement into the mouth of the port and ...
Page 25 o Improper venting method ‐ as stated above, one of the key requirements for proper operation is proper airflow through the entire system. Venting systems with excessive elbows and/or long horizontal runs can restrict the flow of air to the point that the vacuum switch may not receive enough pressure to hold it closed. This would prevent feed, as the control board would assume the front door is open. A dirty flue system can restrict airflow in the same manner, even if installed correctly. Refer to the installation guide to determine if the installation is within specifications. o Hopper lid switch circuit open ‐ ensure the hopper lid is closing enough to engage the switch. Test in diagnostic mode. Ensure the switch can be pushed manually with hopper open. Check wires at switch and control board; test again in diagnostic mode. If the circuit still shows ‘open,’ replace the hopper lid switch.  Feeds but doesn’t light ‐ Test igniter in diagnostic mode; remove the burn pot for observation. After energizing the ignitor circuit, allow approximately 4 minutes for the cartridge to fully heat up and observe the igniter sleeve. Check wires at igniter. Replace igniter.  Stove lights but still has error ‐ Test firebox sensor in diagnostic mode. Check connection at control board. Verify mounting screw for sensor on exhaust coupler is tight. Replace firebox heat sensor. Over Temp An over temp error message will appear when the firebox heat sensor reads too high of a temperature. The unit can produce a large amount of heat, which is convected out into the room by a convection (room air) blower that runs at a rate determined by the control board. If the stove is unable to shed the generated heat, the unit itself will retain a higher percentage of this heat and eventually will shut down. Potential causes:  Room air blower not running or dirty ‐ test in diagnostic mode. If the blower does not run, remove side panels and verify the “squirrel cage” fans rotate freely. Clean out the fans. Check wire connections. Replace room air blower.  Excessive ash buildup or improper venting ‐ remove cleanout covers and clean the heat exchange.  Improper venting method / Clean flue system ‐ as stated above, one of the key requirements for proper operation is proper airflow through the system. Venting systems with excessive elbows and/or ...
Page 26  Burning improper fuels ‐ this unit is designed and approved to burn only premium grade wood pellets. Burning other fuels such as cherry pits, shelled corn, or pea/rice coal is not only prohibited, the practice can lead to significant damage done to the unit in a relatively short time.  Defective firebox sensor ‐ test in diagnostic mode; the display should read “firebox 87F” (or higher). If the sensor’s temperature is below 87F, it will display “FIRE SENSOR UNPLUGGED OR COLD”. Use a lighter to heat up the firebox sensor briefly and observe the display for a change in the sensor’s reading. If the reading does not change, or ‐ in the case of an over temp error is reading an extremely high number when the sensor is obviously cold ‐ replace the sensor. Vacuum loss: When the stove is running, a vacuum sensor is monitoring the amount of airflow through the burn chamber. This device will stop feed if this flow is interrupted, and resume feeding when the flow is reestablished. If the airflow is interrupted for more than 30 seconds, the unit will shut down with a vacuum loss error. Potential causes:  Front door open/gasket leaking ‐ the front door must remain closed to allow pressure to be registered by the vacuum switch. Also, the gasket that seals the door should make a relatively airtight seal to the face of the unit. Inspect this seal using a “dollar bill test”: With the stove off and cool, fold a dollar bill in half long‐ways and insert it between the open door and the stove face, then close and latch the door. Pull on the dollar bill and note there should be resistance to the bill, caused by being pinched between the gasket and the stove face. Repeat this process in several places around the door. If the bill will slip out with no resistance, the gasket should be replaced.  Draft (exhaust) blower not running ‐ if the draft blower is stuck, defective or plugged up and is unable to run, the unit will not feed. The airflow generated by the draft blower activates a vacuum switch that tells the control board the front door is closed and the draft blower is pulling sufficient air through the burn pot to support the fire. o Solution: Clean the stove and flue system. Clean out the draft blower and check to ensure the impellor rotates freely. Check wire connections at the blower; test in diagnostic mode. If the draft blower still does not run, replace the draft (exhaust) blower.  Improper venting method ‐ as stated above, one of the key requirements for proper operation is proper airflow through the system. Venting systems with excessive elbows and/or long horizontal runs can restrict the flow of air to the point that the vacuum switch may not receive enough pressure to ...
Page 27  Plugged vacuum port ‐ the vacuum pressure that is read by the switch is pulled at a small port located in the back wall of the burn chamber, to the right of the burn pot cradle. This port can become restricted or blocked by ash buildup in the mouth of the port, causing the switch to either open, or not close fully, while the stove is running. To clear this port insert a toothpick or similar implement into the mouth of the port and (gently) swirl it around while sliding it back out to ream out the opening. This port should not be vacuumed out aggressively (i.e. with any type of vaccum) as it could damage the switch.  Defective vacuum switch ‐ rarely does this switch fail, so all of the above issues should be ruled out before replacing this switch. The switch can be tested in diagnostic mode. Hopper left open: This unit has a safety switch inside the hopper that prevents the auger from running when the hopper lid is open. If the lid is left open for more than 60 seconds, the unit will shut down with this error. Potential causes:  Ensure the hopper lid is closing enough to engage the switch. Test in diagnostic mode; the switch can be pushed manually with the hopper open. Check the wires at the switch and control board. Test again in diagnostic; if the circuit still shows open, replace the hopper lid switch. 27 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 28 Diagnostic Mode for 25‐CB120 Scrolling Board To enter Diagnostic Mode, the unit must be off and completely shut down.  Press the UP , DOWN and ON buttons simultaneously, and release.  The unit will scroll “DIAGNOSTIC MODE” followed by “REV 3.1”, for example (or whatever revision is present on the board at the time). o NOTE: If the board is not loaded with a “PRO” file to operate the unit, the display will show “REV 3.0”, and will need to be uploaded with this file to operate properly.  Press the ON button. o The board will flash the LED’s of the display. This is to test that all LED’s are functional.  Press the ON button. o The board will scroll “AUGER OFF” at this point. To test the auger motor, press the UP arrow. The board will then scroll “AUGER ON” and the auger motor should run continuously. To stop the auger, press the DOWN arrow, and the board will revert to scrolling “AUGER OFF” and the motor will stop. (It is recommended the burn pot be installed during this portion of the test to prevent pellets from dropping into the cradle below the burn pot).  Press the ON button. o The board will scroll “DRAFT OFF” at this point. To test the draft (exhaust) blower, press the UP arrow. The board will then scroll” DRAFT ON” and the draft blower will run at its highest output. To stop the draft blower, press the DOWN arrow, and the board will revert to scrolling “DRAFT OFF” and the blower will stop. o NOTE: the draft blower must be running to test the vacuum circuit later in the test, so, to leave it running, simply leave the board in the “DRAFT ON” configuration. Do not press the DOWN arrow; instead press ON button to skip to the next step leaving the draft blower running.  Having pressed the ON button: o The board will scroll “ROOM AIR OFF” at this point. To test the room air (convection) blower, press the UP arrow. The board will scroll “ROOM AIR ON” and the room air blower will start running at its highest output. To stop the room air blower, press the DOWN arrow, and the board will revert to scrolling “ROOM AIR OFF” and the blower will stop. ...
Page 29  Press the ON button. o The board will scroll “FIRE 087F”, or whatever temperature the firebox sensor is reading at this point. The heat sensor can be tested using a lighter (or other heat producing device) to warm the sensor, and as the sensor is warmed the display will adjust to display the temperature at the sensor as it changes. If the firebox sensor is disconnected or reading below its scale, the board will scroll “FIRE SENSOR UNPLUGGED OR COLD”.  Press the ON button. o The board will scroll “ROOM 67F”, or whatever temperature the room sensor is reading at this point. The room sensor can be tested by simply holding the bulb at the end of the wire in your hand, allowing body heat to warm it. As the bulb warms up, the scrolling display will indicate a higher temperature number. If the room temp. sensor is unplugged or defective, the display will scroll “CONNECT ROOM TEMP SENSOR”.  Press the ON button. o The board will scroll “H1” or “H0”, “T1”, “V1” or “V0”, depending on the position of the hopper lid and front door. o The “H” indicates the status of the hopper lid switch, with “H1” meaning the lid is closed and “H0” meaning the lid is open. o The “T1” should always read as such, since that circuit is jumped closed and is not used on this model. o The “V” indicates the status of the vacuum switch, with “V1” meaning the door is closed and “V0” meaning the door is open. o (NOTE: the draft (exhaust) blower must be running to test this circuit). o To properly perform this portion of the diagnostic, read the codes as they scroll with both the front door and hopper lid closed. Then, open each, and note the scrolling readout to see if the board reflects the proper status of each switch.  To cycle the board back to the beginning of the diagnostic mode press the ON button; this allows the user to cycle back around to turn the draft blower off or to re‐run the test, if desired.  To exit the test simply press the OFF button. Exiting the test can be done by pressing OFF at any point during the test. The user does not need to cycle to the end to exit, but it is recommended to cycle ...
Page 30: Power Failure
POWER FAILURE If the power to the unit is interrupted for approximately three minutes or less, the unit will resume operation when power is restored according to the following table: Unit’s State Before Power Loss State When Power Returns ON Warmup Warmup Warmup Shut‐Down Shut‐Down OFF OFF  If the power is interrupted for more than (approximately) three minutes, the unit will be “OFF” when power returns.  IMPORTANT – Do NOT open the hopper lid or the door to the unit during power outage. Open the closest outside door and a window to reduce the chance of any combustion byproducts entering the home from the stove. Wait for the power to be restored and then press the “ON” button to restart the unit, if necessary. Smoke Detectors England’s Stove Works, Inc. highly recommends the use of smoke detectors in every room of the house. However, locating a smoke detector directly above this unit can result in ...
Page 31: Daily Maintenance
*Failure to properly clean your stove can cause poor performance and possibly a burn back!* DAILY MAINTENANCE Disposal of Ashes – Ashes should be placed in a metal container with a tight fitting lid. The closed container of ashes should be placed on a noncombustible floor or on the ground, well away from all combustible materials, pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have been thoroughly cooled. Important Notes  As with any maintenance concerning this unit, be sure the unit is “OFF” and has completed the Shut‐Down cycle BEFORE beginning.  Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN after the Shut‐Down cycle is complete. Always use extreme caution when handling potentially hot stove parts, even if you think they should be cold.  Ashes should only be removed when the stove has been shutdown and has been allowed to cool thoroughly. Hot embers can remain under ashes long after the fire has gone out, so always be extra careful when handling any ashes from this (or any) stove.  Different pellets will generate varying amounts of ash and burn pot deposits. Carefully monitor the ash build up in the stove when first operating the unit, as well as whenever a different brand of pellets is burned.  While the amount of ashes generated by this unit is not excessive compared to a traditional log‐burning woodstove, keeping the unit clean and free of ash is ESSENTIAL for peak performance and maximum efficiency. Ash build‐up hampers airflow, reduces efficiency, and can cause a smoke back.  England’s Stove Works® is not responsible for any damages incurred due to a poorly maintained and/or dirty stove. This pellet stove is a highly efficient machine and, as such, requires sufficient maintenance to keep it operating at its peak.
Page 32  Because of the open design of the firebox, the majority of the ash will be on either side of the cradle. Open the door of the stove and use an old paint brush or putty knife to move ash from around the burn pot and into the open areas beside the cradle.  Using the cleaning tool provided, remove any deposits left in the burn pot, being careful to remove them from the burn pot and not allow them to filter down into the cradle area. Excessive ash build‐up in the cradle can cause poor stove performance (See “Cleaning the Burn pot,” below). WARNING: Use caution when using the cleaning tool, as it has a sharp point and may have some sharp edges (as with any metal tool). As we recommend with any maintenance, use gloves, safety glasses and any necessary safety apparel when handling the cleaning tool. Cleaning the Burn Pot Along with removing ashes from the stove, cleaning the burn pot is the other essential part of daily maintenance that will keep the stove operating at its peak. Pellets contain varying amounts of impurities and fusible material that will accumulate in the burn pot over time. Some pellets will contain much higher amounts of these fusible impurities, therefore extra vigilance may be required to maintain a clean burn pot. Allowing impurities to build up in the burn pot can restrict the air flow to the fire, resulting in a dirty, inefficient burn and can shorten the life of the burn pot. NOTE: The burn pot should be cleaned out before each start‐up (before pressing the ON button), and daily.  Always allow the stove to finish the shut‐down cycle and cool completely before performing any maintenance inside the firebox.  Open the front door and remove the burn pot by lifting it straight up and out of the cradle. WARNING – The burn pot can remain HOT long after the fire has gone out, so wear protective gloves whenever handling a potentially hot burn pot.  Once the burn pot is out of the stove, use the cleaning tool to remove any deposits from the inside of the burn pot.  Be certain all air holes are clear and unrestricted by fusible ash matter; the cleaning tool provided is designed to fit these holes and will be useful in removing stubborn deposits from these holes.  Remove any ash material from the bottom of the cradle and brush any ash from the top of the cradle into the sides of the firebox. Keeping the top of cradle free of ash is crucial in allowing the burn pot to seat properly in the cradle. ...
Page 33: Weekly Maintenance
WEEKLY MAINTENANCE Baffle Removal  As with any maintenance concerning this unit, be sure the unit is “OFF,” has completed the Shut‐Down cycle, and is completely cool BEFORE beginning. Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN after the Shut‐Down cycle is complete. Always use extreme caution when handling potentially hot stove parts, even if you think they should be cold.  Weekly maintenance should include the steps listed in this section AS WELL AS the steps listed in the “Daily Maintenance” section.  Remove the top baffle (inside the firebox, above the door) by lifting it up and pulling it forward, then tilting it sideways to remove it from the stove. The part number for the top baffle is AC‐CBTB.  Remove any ash that has accumulated behind the baffle in the stove.  The use of a utility vacuum is highly recommended because it will prevent fly‐ash from falling through the exhaust holes and into the exhaust chamber.  Replace the baffle by reversing the above steps. Be sure the tabs in the baffle fit into the matching holes in the firebox wall of the stove. The top of the baffle will rest against the front wall of the stove when it is properly installed. Clean‐Out Covers  Remove the exhaust chamber clean‐out port covers (lower left and right, on either side of the burn pot). Use a 5/16” socket wrench to loosen the screw on each cover, then pull the cover upwards to remove it from the screw.  BEFORE vacuuming the chamber out, observe the type and quantity of ash build‐up. The ash deposited in the exhaust chamber should be light, fluffy, grey or white in color, and should be no higher than half way up the clean‐out port.  Using a utility type vacuum cleaner, vacuum the fly ash out of the exhaust chamber. A short piece of hose can be attached to the end of the utility vacuum line and can be useful in reaching the ash. Replace the clean‐out port covers when finished.  A specially designed ash vacuum and pellet stove cleaning kit is available from the England’s Stove Works website; please see: store.heatredefined.com . ...
Page 34 MONTHLY MAINTENANCE  Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN after the Shut‐Down cycle is complete. Always use extreme caution when handling potentially hot stove parts, even if you think they should be cold.  Monthly maintenance should include the steps listed in this section AS WELL AS the steps listed in the “Daily Maintenance” and “Weekly Maintenance” section.  Intervals between monthly cleanings will depend on the duration that the stove is burning on a daily basis. A stove which is operated continuously will need more frequent monthly cleanings than a stove which is used periodically as supplemental heat.  A good rule of thumb for monthly maintenance is that it should be done each time an entire ton of pellets is burned OR once per month, whichever comes first.  If excess ash accumulation is found in the exhaust chamber or venting system during monthly maintenance, the interval between cleanings should be reduced to eliminate the possibility of poor stove performance due to ash accumulation.  A specially designed ash vacuum and pellet stove cleaning kit is available from the England’s Stove Works website; please see: store.heatredefined.com Venting Pipe Cleaning  Low spots and direction changes in the venting system (such as tees and elbows) are areas for potential fly‐ash and creosote accumulation. INSPECT these areas diligently to keep the venting system in safe operating condition.  Depending on the specific type of venting system your stove is connected to, it may be possible to remove the clean‐out tee cover and simply run a pipe brush up the pipe to remove any fly‐ ash accumulation.  Horizontal runs of pipe, such as from the exhaust connection on the stove to the vertical transition, will accumulate fly ash and should be inspected carefully and brushed clean.  Check the termination cap to be certain it is not clogged or restricted by any fly‐ash accumulation. ...
Page 35: Important Notes
YEARLY MAINTENANCE Important Notes  As with any maintenance concerning this unit, be sure the unit is “OFF,” has completed the Shut‐Down cycle, and is completely cool BEFORE beginning.  Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN after the Shut‐Down cycle is complete. Always use extreme caution when handling potentially hot stove parts, even if you think they should be cold.  Yearly (or end of season) maintenance should include the steps listed in this section AS WELL AS the steps listed in the “Daily Maintenance,” “Weekly Maintenance” and “Monthly Maintenance” sections of this manual.  Yearly maintenance should be performed at the end of the burning season. Leaving ash and other build‐up in the stove during the non‐heating months can lead to premature metal degradation in the stove and venting system. Using extra attention to detail and being certain to be very thorough in the end of season cleaning will help increase the operating life of the stove and venting system.  The unit should be unplugged during the summer months (and periods of non‐use), to help protect against the possibility of damage due to lightning strikes and other power disruptions. SOOT AND FLY ASH: FORMATION AND NEED FOR REMOVAL The products of combustion will contain small particles of fly ash. The fly ash will collect in the exhaust venting system and restrict the flow of the flue gases. Incomplete combustion, such as that which occurs during startup, shutdown or incorrect operation of the room heater will lead to some soot formation which will collect in the exhaust venting system. The exhaust venting ...
Page 36 YEARLY MAINTENANCE Exhaust Blower Cleaning Although the exhaust blower and blower housing were designed to minimize ash build‐up, some fly‐ash will still accumulate there throughout the burning season. The amount and type of ash will depend on the type of pellets and venting system, but generally this accumulation will be mild. If, when cleaning the exhaust blower, a large accumulation of fly‐ash is found, cleaning the exhaust blower and housing should be performed monthly or bimonthly to prevent this excess buildup. Instructions  Before beginning the exhaust blower cleaning procedure, be certain the unit is unplugged and thoroughly cooled down.  Remove the panel to the left (if facing the stove). See page 49 for panel removal instructions.  Once the panel is off, the exhaust blower will be clearly visible.  Disconnect the venting system from the exhaust blower just enough that you will be able to remove the exhaust blower from the stove (the rear panel will also need to be removed).  Unplug the two wires which connect the stove wiring harness to the exhaust blower, using the quick connect plugs. Disconnect the heat sensor that is mounted (with a screw) to the exhaust blower.  Loosen the five (5) ” self‐drilling screws which hold the exhaust blower to the exhaust blower tube.  Lift the exhaust blower up and out of the stove. The gasket which seals the exhaust blower to the exhaust blower tube is fragile, so take extra care when removing the blower. Even when being careful, though, it is easy to tear this fragile gasket, and since an airtight seal is crucial here, it is best to replace this gasket (Part # ‐ PU‐CBMG) every time the exhaust blower is removed.  With the exhaust blower removed, use a utility vacuum to remove any ash accumulation in the exhaust blower tube.  Use a soft paint brush and carefully remove any ash accumulation from the inside of the exhaust blower, and from the exhaust blower fan blade.  Inspect the exhaust blower motor for dust accumulation and carefully remove it, ensuring that all air cooling holes into the motor are open and free of dust deposits. ...
Page 37 that has built up on the fan blades can usually be easily removed with a vacuum or a soft paint brush. Remove (4) ” screws that hold the bracket in place to remove the blower. YEARLY MAINTENANCE Cleaning Pellet Fines from the Hopper and Auger Depending on the type and quality of pellets burned in the stove, some accumulation of pellet fines and dust is possible in the hopper. The lowest part of the auger, near the back of the stove, is where most fines will accumulate. With the stove off, unplugged, completely cool and with the hopper empty, use a utility vacuum to remove the fines from the auger tube. If the fines cannot be removed from the top of the hopper:  Remove the back panel, using a ” socket to remove the screws.  Locate the auger motor assembly at the middle rear of the stove, and once it is found, find the two set screws on either side of the cast iron mounting collar.  Using a ” allen wrench, loosen the set screw on either side of the auger mounting collar.  With a utility vacuum in hand, let the auger assembly slide out of the auger tube just enough so that the vacuum can be used to remove any fines from this area.  Reinstall the auger assembly and tighten the two set screws; reinstall the back panel, being certain to tighten the retaining screws on the rear of the stove. Cleaning Pellet Fines Inside Auger Tube  Remove the auger cover plate (located above the auger at the bottom of the hopper) by removing the (8) 5/16” screws that hold it in place. Using a utility vacuum remove any excess dust or fines that have collected in the auger tube around the auger.  Re‐install auger cover plate in reverse method. Checking Gaskets An airtight seal at the door opening is crucial to proper stove performance. Any air leaks in this area can not only cause a dirty, inefficient burn but can also pose a serious safety threat. Because of this, the door gasket should always be maintained in good condition, and replaced annually or sooner if necessary. Gasket tightness can be checked using the “dollar‐bill” method:  Place a dollar bill between the gasket and the stove body (at the location where the gasket meets the stove). ...
Page 38: Troubleshooting Guide
Trouble‐Shooting Guide WARNING: To avoid ELECTRICAL SHOCK always disconnect the unit from the power source BEFORE attempting any repair. If this guide does not correct the problem, call your local dealer or Technical Support at 1‐800‐245‐6489. *See ERROR CODES section earlier in this manual for information on troubleshooting Error Codes Problem Cause Solution Auger not turning 1. Bad auger motor. 1. Replace auger motor. 2. Foreign matter jamming auger. 2. Remove pellets and object. 3. Vacuum sensor. 3. Check exhaust blower. Smoke smell or dust in house 1. Improper exhaust connection. 1. Check exhaust connections for leaks, especially the exhaust blower connect. Seal leaks with silicone, aluminum tape or a hose clamp. Room blower not operating 1. Loose thermal sensor. 1. Tighten connection on sensor. 2. Blower speed set higher than heat 2. Lower blower speed. range, causing stove to cool and blower to cycle. 3. Loose connection. 3. Check control board connection. Exhaust blower not operating 1. Loose connection. 1. Check control board connection. ...
Page 39 Unit Shuts Down in 15‐20 1. Loose thermal sensor. 1. Check both sides of thermal sensor minutes with an "FS" code on connection (exhaust blower and control board. (Failed Start) control board). 2. Control board settings. 2. Start stove on minimum Heat Range 5 to ensure a good fire is started. 3. Failure to light pellets. 3. Check igniter for buildup or failure. "OT" Code on Control Board 1. Convection (Room Air) blower failure. 1. Check convection blower for (OverTemp) proper function, replace if necessary. 2. Partially blocked flue. 2. Check flue for obstructions. 3. Using fuel other than premium wood 3. Use ONLY premium wood pellets pellets. in this stove. Notes: ...
Page 40: Replacing Components
REPLACING COMPONENTS Auger Motor  Before beginning any component replacement, be certain the unit is unplugged and thoroughly cooled down. Also, make sure the hopper is empty before attempting to remove or replace the auger motor assembly.  Remove the back panel of the unit, using a ” wrench. Before loosening any auger motor bolts, detach the wiring harness from the auger motor.  Locate the auger motor assembly at the rear of the stove, and begin by loosening the (2) ” allen set screws on either side of the cast iron auger motor coupler.  Slide the auger assembly out of the tube.  Remove the (4) screws which hold the cast iron auger motor coupler to the auger motor, using a ” wrench. Slide the cast iron auger motor coupler and the steel spacer plate off of the auger motor.  Loosen the ” allen set screw which holds the steel auger coupler to the auger motor output shaft, and remove the steel auger coupler, as well as the rubber vibration dampener.  Reinstall the parts in reverse order on the new auger motor, being careful not to over‐tighten the bolts which hold the cast iron auger coupler to the auger motor. 40 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ...
Page 41: Convection Blower
REPLACING COMPONENTS Convection Blower  Before beginning any component replacement, be certain the unit is unplugged and thoroughly cooled down.  Remove the rear panel (using a ” wrench) and locate the convection blower.  Detach the convection blower from the wiring harness before going any further.  Loosen and remove the (4) ” screws which hold the blower assembly to the stove; remove the blower assembly from the stove.  Installation of the new blower is performed in reverse of removal; remember to reconnect the new blower to the wiring harness. (When installing the new blower, place the blower motor opening pointing UP, towards the top of the stove.) 41 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 42: Combustion Blower
REPLACING COMPONENTS Combustion Blower  Before beginning any component replacement, be certain the unit is unplugged and thoroughly cooled down.  Remove the left side panel and locate the combustion blower.  Disconnect the venting system from the exhaust blower, and disconnect the exhaust blower from the stove wiring harness. To remove the venting pipe, removal of the rear panel (using a ” wrench) may be necessary.  Remove all (5) screws which hold the exhaust blower to the exhaust blower tube. Remove the heat sensor which is connected (with a screw) to the exhaust blower. Once the screws have been removed, the blower can be lifted up and out of the stove.  Reinstallation is the exact opposite of the steps above; however, be certain to check the condition of the exhaust blower gasket and replace if necessary. ...
Page 43 REPLACING COMPONENTS Vacuum Switch  Before beginning any component replacement, be certain the unit is unplugged and thoroughly cooled down.  Remove the right side panel (see p. 42 for panel instructions).  Locate the vacuum switch as shown in the diagram below.  Disconnect the stove wiring harness and vacuum hose from the vacuum switch, taking note of where connections were made.  Remove the (2) screws which hold the vacuum switch to the vacuum switch bracket, using a Phillips screw driver.  Installation is the reverse of removal; be absolutely certain the wires and vacuum hose are connected as they previously were (and according to the wiring diagram in this manual). 43 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 44 REPLACING COMPONENTS Igniter  Before beginning any component replacement, be certain the unit is unplugged and thoroughly cooled down.  Remove the rear panel of the unit, using a ” wrench.  Locate the igniter as shown in the diagram below.  Disconnect the igniter wiring from the control board and use a ” wrench to remove the two igniter retaining screws that fasten the assembly to the stove. Remove the assembly from the stove.  Loosen the Allen set screw ( ” Allen wrench) from the igniter tube and remove the old igniter cartridge.  Install the new igniter in the igniter tube, retighten the set screw and reinstall the assembly into the stove (remember to reconnect the wiring).  Reinstall the rear panel. Igniter 44 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 45 REPLACING COMPONENTS IMPROPER GASKET MAINTENANCE, INCLUDING FAILURE TO REPLACE GASKETS, CAN CAUSE AIR LEAKS RESULTING IN SMOKE‐BACKS. Gaskets 1. Door  This unit comes with a ¾” rope gasket in the channel around the door opening that should be replaced at least once every year. To replace the door gasket (Part # AC‐ DGKHD), the old gasket must first be removed entirely — prior to adding the new adhesive, you may have to scrape the old cement from the channel. Once the cement and gasket have been added, the door should be closed and latched for twenty‐four hours to allow the cement to harden. See next page for more info. 2. Window  If you are replacing the window gasket (Part # AC‐GGK), the new gasket will already have adhesive on one side. Remove the paper on the adhesive side and place the gasket around the outside edge of the glass, centered over the edge. Fold the gasket edges over on the glass, forming a “U” shape. Combustion Blower  The Combustion Blower Gasket (Part # PU‐CBMG) should be inspected whenever you remove or clean the Combustion Blower, and replaced if necessary. 4. Combustion Blower Motor  The combustion blower motor gasket (Part # PU‐CBMG) generally does not need replacement, as it is not normally removed from the unit. However, if the exhaust blower is cleaned by removing the motor, rather than the entire blower assembly, this gasket must be inspected and replaced as necessary. ...
Page 46: Glass Cleaning
REPLACING COMPONENTS Glass This unit has one ceramic glass panel (Part # AC‐G60) in the door; self adhesive window gasket is included with replacement windows purchased directly from England’s Stove Works. Never replace ceramic glass with tempered or any other type of glass and never operate this unit with cracked or broken glass. Surface scratches are acceptable and normal, but if this glass becomes cracked in any area, the unit should be shut down and the glass replaced with this high‐temperature ceramic glass. Ceramic Glass Specifications  Glass Size: 13 in. (330.20 mm) x 12.5 in. (317.50 mm)  Glass Type: 5mm Ceramic Glass (Keralite Pyroceram)  Glass Manufacturer: Eurokera Glass Precautions  Never replace ceramic glass with tempered or any other type of glass.  Never operate this unit with cracked or broken glass.  Do not slam the door or strike the glass with any objects. Glass Cleaning 1. Be certain the stove and the glass are completely cool. 2. The build‐up on the glass will generally be light and water is normally sufficient to remove the deposits. If stubborn soot persists, use a cleaner made specifically for this purpose. Do not scrape the glass or use abrasive cleaners. 3. Rinse the glass with clean water and dry the glass before resuming normal operation. Glass Replacement (includes Door Gasket replacement instructions) Remove the door from the stove and rest it face‐down on a firm work surface. Remove the door gasket using a pair of pliers to pull it out of the channel. ...
Page 47: Control Board
REPLACING COMPONENTS Control Board *BEFORE REPLACING THE CONTROL BOARD BE SURE THE UNIT IS COOLED COMPLETELY AND UNPLUGGED.* The Control Board (Part # PU‐CB14) is a digital read‐out board. To replace the control board, first unplug the power cord from the wall outlet. Remove the front face of the control board by pulling it forward. Once the board is apart, use a pair of needle nose pliers to disconnect the wiring harness, room sensor, heat sensor, hopper lid and vacuum switch connectors. When connecting the new board, reconnect the components mentioned above and snap the front face of the control panel back into place. Reconnect power when ready to use the unit. Recommended Heat Ranges (For Manual Mode): Low Burn: Heat Range setting: 1 Room Air Blower setting: 1 Medium Low: Heat Range setting: 2 – 3 Room Air Blower setting: * Medium High: Heat Range setting: 4 – 8 Room Air Blower setting: * High Burn: Heat Range setting: 9 Room Air Blower setting: 9 ...
Page 48: Wiring Diagram
Vac Switch/ Hopper Lid Switch WIRING DIAGRAM Caution – Shock Hazard  Press the “Off” button and let the appliance completely cool BEFORE unplugging the appliance and beginning any maintenance or component replacement.  Risk of shock if appliance is not unplugged before service. 48 ...
Page 49 HOPPER LID HINGES The hopper lid is attached to the top of the stove by two removable hinges. To remove the hopper lid hinges:  Remove the (4) screws that hold each hinge in place, using a ” socket.  Re‐Install hinges in the reverse method. HOPPER LID HANDLE The hopper lid handle snaps into place in the opening in the hopper lid. To remove the hopper lid handle:  Lift the hopper lid up (in the open position).  Press up on the bottom of the handle and it will pop out of place.  To install new handle, insert at the top of the hopper lid and press down until handle snaps into place. ...
Page 50 SIDE PANELS The side panels are designed to hang onto the sides of the stove and can easily be removed to perform regular cleaning (and any maintenance that may need to be done in the back of the stove). To remove side panels:  Loosen (DO NOT REMOVE) the (2) 5/16” screws that hold the side panel to rear of the stove.  Grasp the panel and lift straight up until the tabs are removed from the side tracks and pull the panel towards you.  Re‐install the side panels using the reverse of this method. FINISH This new unit has been painted with High‐Temperature paint that should retain its original look for years. If the unit should get wet and rust spots appear, the spots can be sanded with fine steel wool and repainted. It is crucial that only High‐Temperature Spray Paint is used (Part# AC‐MBSP), as others may not adhere to the surface or withstand the high temperatures. Similarly, some brands of paint will not adhere to different brands of paint, so we highly recommend using our proprietary High‐Temperature Spray Paint. 50 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 51 ILLUSTRATED PARTS DIAGRAM 51 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 52 REPLACEMENT PARTS LIST Part No Description From Diagram BM‐1288 Room Air Blower Not Shown CU‐047042 2.4 RPM Auger motor CW Rotation 29 PU‐076002B Combustion Exhaust Blower(Neg) Not Shown AC‐DGKHD ¾” HD Door Gasket 23 PU‐HLSB Hopper Lid Safety Switch 7 CU‐VS .05 Vacuum Switch 15 PU‐CB14 Control Board Not Shown R‐WIRE‐SSP01 Control Board Wiring Harness Not Shown AC‐HPS Hinge Pin (qty. 2) 1 AC‐MBSP Stove Paint Not Shown AC‐SHN2 3/8” Nickel Spring Handle Not Shown CA‐AC Auger Coupler 26 ...
Page 53 PU‐RABMP Room Air Blower Mounting Plate Not Shown CU‐RG Rubber Vibration Dampener 28 PU‐RSP Right Side Panel 9 PU‐LSP Left Side Panel 8 PU‐SSHL Hopper Lid 19 PU‐CBAWB Air Wash Bar 3 PU‐SSRP Rear Panel Not Shown AC‐CT Cleaning Tool Not shown AC‐CMB Control Board Mounting Box Not Shown ...
Page 54 54 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 55: Conditions And Exclusions
LIMITED FIVE (5) YEAR WARRANTY From the date of purchase to the original owner. Model Numbers 25‐CB120 / 55‐SHPCB120 / 55‐TRPCB120 The manufacturer extends the following warranties: Five Year Period: 1. Carbon steel and welded seams in the firebox are covered for five (5) years against splitting. 2. The steel door and hinges are covered for five (5) years against cracking. One Year Period: 1. Component parts such as the hopper, auger, burn‐pot, auger shaft and fasteners are covered for one (1) year against cracking, breakage and welded seam separation. 2. Electrical components, accessory items, glass and the painted surface of the stove are covered for one (1) year from the date of purchase. Conditions and Exclusions 1. Damage resulting from over‐firing will void your warranty. 2. This warranty does not apply if damage occurs because of an accident, improper handling, improper installation, improper operation, abuse or unauthorized repair made or attempted to be made. 3. The manufacturer is not liable for indirect, incidental, or consequential damages in connection with the product including any cost or expense, providing substitute equipment or service during periods of malfunction or non‐use.* 4. All liability for any consequential damage for breach of any written or implied warranty is disclaimed and excluded. 5. This unit is EPA certified using high quality, Premium Grade pellet fuel. Warranty is void if the unit is used to burn materials for which the unit is not certified by the EPA. Warranty is void if unit is not used according to the owner’s manual. 55 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR ...
Page 56: Other Rights
*Some states do not allow the exclusion of limitations of incidental or consequential damages, so the above may not apply to you Procedure Purchaser must give notice of claim of defect within the warranty period and pay transportation to and from a service center designated by the manufacturer. The dealer from which the unit was purchased or the factory, at our option, will perform the warranty service. Other Rights This warranty gives you specific legal rights; you may also have other rights, which may vary from state to state. England’s Stove Works, Inc. P.O. Box 206 Monroe, VA 24574 (800) 245‐6489 To submit a Warranty Claim, call (800) 245‐6489 to speak with our Technical Support department. You may also file a Warranty Claim at www.heatredefined.com For parts, warranty replacement procedures may be found at our parts store site: store.heatredefined.com 56 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 57: Important Notice
Important Notice This registration information MUST be on file for this warranty to be valid. Please send this information within thirty (30) days from the original date of purchase. Use any of these three easy ways to send your warranty information in! Mailing Address England’s Stove Works, Inc. Technical support Department P.O. Box 206 Monroe, Virginia 24574 Please Note: This warranty is null and void if the attached warranty registration AND a copy of the sales receipt is not returned within thirty (30) days from the date of purchase. Warranty is not transferable. Fax Number (434) 929‐4810 – Twenty‐four hours a day Online Registration To register online, visit our warranty registration website at: http://www.heatredefined.com 57 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS. ...
Page 58: Purchaser Information
WARRANTY REGISTRATION for England’s Stove Works® Purchaser Information* I. Purchased By (Name) _________________________________________ II. Address ____________________________________________________ III. City _______________________State________Zip Code ____________ IV. Telephone Number ___________________________________________ V. Email Address _______________________________________________ Dealer Information* VI. Purchased From _____________________________________________ VII. Address ___________________________________________________ VIII. City_______________________ State________ Zip Code __________ Unit Information* IX. Model Number_____________________ Purchase Date _____________ X. Purchase Price _____________________ XI. Serial Number_____________________ Mfg. Date _________________ Purchase Questions How did you first hear about our product? (Please check one) Word of Mouth ____ Burn Trailer Demonstration____ Internet____ Other: ________________________________________________________ Where did you receive information about our product? Via Telephone____ Dealer (Name of dealer) ___________ Internet____ Other: ________________________________________________________ ...

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